The amazement revolution: seven customer service strategies to create an amazing customer (and employee) experience [1st ed] 9781608321353, 1608321355
Customer service isn't a department-it's a philosophy that includes every person and aspect of the best and br
298 9 695KB
English Pages 240 Year 2011
Table of contents :
What is amazement? --
The master class --
Role models for amazement --
Create your own amazement revolution.
What is amazement? --
The master class --
Role models for amazement --
Create your own amazement revolution.
![The amazement revolution: seven customer service strategies to create an amazing customer (and employee) experience [1st ed]
9781608321353, 1608321355](https://ebin.pub/img/200x200/the-amazement-revolution-seven-customer-service-strategies-to-create-an-amazing-customer-and-employee-experience-1st-ed-9781608321353-1608321355.jpg)
![Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever [1 ed.]
126482551X, 9781264825516](https://ebin.pub/img/200x200/can-your-customer-service-do-this-create-an-anticipatory-customer-experience-that-builds-loyalty-forever-1nbsped-126482551x-9781264825516.jpg)
![Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.]
1119841909, 9781119841906](https://ebin.pub/img/200x200/digital-customer-service-transforming-customer-experience-for-an-on-screen-world-1nbsped-1119841909-9781119841906-d-2027658.jpg)
![Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.]
1119841909, 9781119841906](https://ebin.pub/img/200x200/digital-customer-service-transforming-customer-experience-for-an-on-screen-world-1nbsped-1119841909-9781119841906.jpg)
