Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improve

319 14 20MB Read more

Customer Experience

410 22 3MB Read more

Crushing the Competition with Service: An Entrepreneur's Guide to Delivering Outstanding Customer Service & Customer Experience 9798555379566

392 97 10MB Read more

Digital Marketing in the Automotive Electronics Industry: Redefining Customer Experience through Digital Customer Engagement 3031307194, 9783031307195

The book complements the current body of knowledge in business-to-business marketing with the experience of many profess

188 34 6MB Read more

Digital Marketing in the Automotive Electronics Industry: Redefining Customer Experience through Digital Customer Engagement (Management for Professionals) 9783031307201, 9783031307195, 3031307194

The book complements the current body of knowledge in business-to-business marketing with the experience of many profess

160 109 21MB Read more

50 Activities for Achieving Excellent Customer Service

HRD Press, 2003. — 272 p. — ISBN 0-87425-737-9.What This Resource Manual Will Provide for You: Activities that are sensi

463 58 1MB Read more

Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever [1 ed.] 126482551X, 9781264825516

Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do

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The amazement revolution: seven customer service strategies to create an amazing customer (and employee) experience [1st ed] 9781608321353, 1608321355

Customer service isn't a department-it's a philosophy that includes every person and aspect of the best and br

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Humanoid Service Robots: Customer Expectations and Customer Responses 3658344393, 9783658344399

Based on four empirical studies, Moritz Merkle examines the introduction of humanoid robots to the frontline service enc

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Luxury Retail and Digital Management: Developing Customer Experience in a Digital World 9781119542353, 2019048772, 9781119542339, 9781119542346

629 74 14MB Read more