Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service: Transforming Customer Experience for an On-Screen World [1 ed.] 1119841909, 9781119841906

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improve

331 12 20MB Read more

Customer Experience

410 22 3MB Read more

Crushing the Competition with Service: An Entrepreneur's Guide to Delivering Outstanding Customer Service & Customer Experience 9798555379566

392 97 10MB Read more

Digital Marketing in the Automotive Electronics Industry: Redefining Customer Experience through Digital Customer Engagement 3031307194, 9783031307195

The book complements the current body of knowledge in business-to-business marketing with the experience of many profess

188 34 6MB Read more

Digital Marketing in the Automotive Electronics Industry: Redefining Customer Experience through Digital Customer Engagement (Management for Professionals) 9783031307201, 9783031307195, 3031307194

The book complements the current body of knowledge in business-to-business marketing with the experience of many profess

160 109 21MB Read more

50 Activities for Achieving Excellent Customer Service

HRD Press, 2003. — 272 p. — ISBN 0-87425-737-9.What This Resource Manual Will Provide for You: Activities that are sensi

463 58 1MB Read more

The amazement revolution: seven customer service strategies to create an amazing customer (and employee) experience [1st ed] 9781608321353, 1608321355

Customer service isn't a department-it's a philosophy that includes every person and aspect of the best and br

371 9 695KB Read more

Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever [1 ed.] 126482551X, 9781264825516

Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do

119 24 1MB Read more

Humanoid Service Robots: Customer Expectations and Customer Responses 3658344393, 9783658344399

Based on four empirical studies, Moritz Merkle examines the introduction of humanoid robots to the frontline service enc

433 11 2MB Read more

Luxury Retail and Digital Management: Developing Customer Experience in a Digital World 9781119542353, 2019048772, 9781119542339, 9781119542346

629 74 14MB Read more