Zendesk for Customer Service agents: How to solve tickets in Zendesk Support 9781800496422

5 star service: how to deliver exceptional customer service [Third edition] 9781292100203, 9781292100227, 9781292100210, 9781292100234, 1292100206

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest w

364 43 8MB Read more

50 Activities for Achieving Excellent Customer Service

HRD Press, 2003. — 272 p. — ISBN 0-87425-737-9.What This Resource Manual Will Provide for You: Activities that are sensi

463 58 1MB Read more

Customer Service in Libraries 9780810887480, 9780810887497, 2012044861

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Th

115 93 4MB Read more

Crushing the Competition with Service: An Entrepreneur's Guide to Delivering Outstanding Customer Service & Customer Experience 9798555379566

392 97 10MB Read more

How to Solve Mathematical Problems 9780486284330

Seven problem-solving techniques include inference, classification of action sequences, subgoals, contradiction, working

117 17 2MB Read more

How to solve the EPSO case study

229 108 499KB Read more

How to solve the EPSO case study

240 13 683KB Read more

How to Solve Our Human Problems

534 83 2MB Read more

Humanoid Service Robots: Customer Expectations and Customer Responses 3658344393, 9783658344399

Based on four empirical studies, Moritz Merkle examines the introduction of humanoid robots to the frontline service enc

432 11 2MB Read more

Measuring Customer Satisfaction: A Guide to Managing Quality Service 9781560521785

119 74 4MB Read more