Customer Experience Wheel: 1-Page Plan to Navigating Your CX Transformation Journey 9780984191413, 9798866870363

B2B Customer Experience: A Practical Guide to Delivering Exceptional CX 9781398608535, 9781398608511, 9781398608542, 139860853X

Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the mode

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CX Trinity: Customers, Content, and Context: Musings and Observations on the Evolving Customer Experience 9781937434748, 9781937434755

360 24 5MB Read more

Customer Experience

410 22 3MB Read more

Navigating Your International Doctoral Experience (and Beyond) 1032220503, 9781032220505

Focused on understanding the journey of international doctoral and early career scholars, this key book provides insight

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Culture Hacker : Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance 9781119405771, 9781119405726

HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" --CHESTER ELTON, New York

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Grief Unveiled : A Widow's Guide to Navigating Your Journey in Life after Loss 9781683507512

"The book outlines wisdom and guidance on how to reclaim one's life after sudden tragedy offering genuine hope

145 12 1MB Read more

Perimenopause Power: Navigating your hormones on the journey to menopause 1472978862, 9781472978868

From the author of Period Power comes the empowering guide to menopause that all women need, packed with advice on deali

279 55 1MB Read more

Journey to Truth is an Experience 9780773576407

As a young priest, Luigi Giussani was troubled by Catholicism's inability to effectively deal with secularism or la

108 5 1MB Read more

Customer Avatar: Define Your Ideal Customer Profile

CUSTOMER AVATAR: Get Inside Your Prospect's Head How to Create Avatars What is an avatar? A customer avatar is a

416 22 1MB Read more

The Customer-Base Audit: The First Step on the Journey to Customer Centricity 9781613631591

In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and

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