The CMO of People: Manage Employees Like Customers with an Immersive Predictable Experience that Drives Productivity and Performance 9781547400515

The CMO of People: Manage Employees Like Customers with an Immersive Predictable Experience that Drives Productivity and Performance 9781547400515

Instead of thinking of Human Resources as a kind of upgraded personnel department it can be thought of as an analogue to

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The CMO of People: Manage Employees Like Customers 9783110753035, 9783110752960

The extremely positive response to the first edition of The CMO of People from both practitioners and educators spoke of

152 20 5MB Read more

Our Senses: An Immersive Experience 9780300231649

A lively and unconventional exploration of our senses, how they work, what is revealed when they don’t, and how they con

162 80 4MB Read more

Secret Cinema and the immersive experience industry 9781526140180

A comprehensive history and analysis of Secret Cinema – the leading producer of large-scale immersive experiences in the

117 15 21MB Read more

Crafting the customer experience for people not like you: how to delight and engage the customers your competitors don't understand 9781118360729, 9781118461648, 9781118461662, 9781118461679

Deliver a better business experience, for every kind of customer A "one-size fits all" approach to customer se

117 112 2MB Read more

Category Creation: How to Build a Brand that Customers, Employees, and Investors Will Love 9781119611561, 9781119611585, 9781119611615, 1119611563

Lessons from HubSpot, Salesforce, Gainsight and Other Iconic Brands "The Uber of this" "The Salesforce

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Do the right thing: how dedicated employees create loyal customers and large profits 9780132343343, 0132343347

The #1 Principle of Sustainable Business Success Is Simpler Than You Think Do the Right Thing is about how any company c

330 52 1MB Read more

High performance control of AC drives with MATLAB/Simulink [Second ed.] 9781119590781, 1119590787

770 54 45MB Read more

HOW TO IMPROVE PRODUCTIVITY AND GROWTH OF A WORKPLACE: Helping Employees to attain Professional Development

Do you want your workspace to be very productive? Have you ever questioned the rate of staff turnover in your business a

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Performance Management: Changing Behavior that Drives Organizational Effectiveness [5 ed.] 9780937100257

With more than 500,000 copies in print, Performance Management: Changing Behavior that Drives Organizational Effectivene

117 112 13MB Read more