The CMO of People: Manage Employees Like Customers 9783110753035, 9783110752960

The CMO of People: Manage Employees Like Customers with an Immersive Predictable Experience that Drives Productivity and Performance 9781547400515

Instead of thinking of Human Resources as a kind of upgraded personnel department it can be thought of as an analogue to

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The CMO of People: Manage Employees Like Customers with an Immersive Predictable Experience that Drives Productivity and Performance 9781547400515

Instead of thinking of Human Resources as a kind of upgraded personnel department it can be thought of as an analogue to

156 92 10MB Read more

Do the right thing: how dedicated employees create loyal customers and large profits 9780132343343, 0132343347

The #1 Principle of Sustainable Business Success Is Simpler Than You Think Do the Right Thing is about how any company c

330 52 1MB Read more

Manage Your Money: How to Manage Your Money like a F*cking Grown Up 9781868428236

2,135 448 5MB Read more

Manage Like a Mother: Leadership Lessons Drawn from the Wisdom of Mom 1636981291, 9781636981291

Manage Like a Mother teaches working professionals the best techniques for leading a team-by applying moms' no-nons

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Dealing With Problem Employees: How to Manage Performance & Personal Issues in the Workplace [Twelfth ed.] 1413331300, 9781413331301

 Manage employee problems, legally and effectively Every workplace has occasional problems with employees. This book is

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Viewers Like You: How Public TV Failed the People 9780231505994

How "public" is public television if only a small percentage of the American people tune in on a regular basis

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Crafting the customer experience for people not like you: how to delight and engage the customers your competitors don't understand 9781118360729, 9781118461648, 9781118461662, 9781118461679

Deliver a better business experience, for every kind of customer A "one-size fits all" approach to customer se

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The Secret Lives of Customers 9781541774483, 9781541774490

364 65 4MB Read more

Excellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers 091096579X, 9780910965798, 9781573879279

Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores &

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