ITIL Service Strategy 2011 Edition

ITIL Service Operation 2011 Edition

London: TSO, 2011. - 384 p. ISBN: 0113313071The ITIL Editions 2011 has been updated for clarity, consistency, correctnes

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ITIL service transition [2nd ed., 2011 ed] 9780113313068, 0113313063

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ITIL service design 9780113313051, 0113313055

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ITIL® service design [2nd edition] 9780113313051, 3513533543, 0113313055

In order to meet the current and future business requirements, Service Design provides guidance on the production and ma

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ITIL Foundation: ITIL 4 Edition 9780113316076

3,497 741 2MB Read more

The Introduction to the ITIL Service Lifecycle Book 0113310617, 9780113310616

This book is short, accessible, yet very instructive. It is a "must have" for those seeking a Foundation level

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ITIL 2011 At a Glance 978-1-4614-3896-0

ITIL 2011 At a Glance takes a graphical approach to consolidating the information of ITIL volume 3 (2011). ITIL is an in

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Service Offerings and Agreements: A guide for ITIL exam candidates (2nd edition) [2 ed.] 9781780171920

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Honda CBR600RR 2007-2011/Service, Repair, Maintenance

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IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates - Second edition [2 ed.] 1780171145, 9781780171142

The most authoritative guide to preparing for the ITIL Foundation Certificate in IT Service Management. It includes an e

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