ITIL Foundation: ITIL 4 Edition 9780113316076

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition 9781787782204, 9781787781603, 1787782204

ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers

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ITIL Service Strategy 2011 Edition

London: TSO, 2011. - 500 p. ISBN: 0113313047The ITIL 2011 Editions have been updated for clarity, consistency, correctne

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ITIL Service Operation 2011 Edition

London: TSO, 2011. - 384 p. ISBN: 0113313071The ITIL Editions 2011 has been updated for clarity, consistency, correctnes

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ITIL 4: Direct, Plan and Improve (ITIL 4 Managing Professional) [1 ed.] 0113316445

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Become ITIL® 4 Foundation Certified in 7 Days: Understand and Prepare for the ITIL Foundation Exam with Real-life Examples [2nd ed.] 9781484263600, 9781484263617

Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the

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Введение в ITIL: Основные понятия (The ITIL Story)

Version 3.0 . – Pink Elephant, 2002. – 12 с. (Автор не указан).Содержание: Определение ITIL. Открытый стандарт. Основные

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Регламент работы в ITIL. Часть 1. Введение в ITIL

М.: ГВЦ ОАО «РЖД». – 64 с. (Автор и выходные данные не указаны).За последние десятилетия информационные технологии (ИТ)

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ITIL 4 essentials : your essential guide for the ITIL 4 Foundation exam and beyond [Second ed.] 9781787782181, 1787782182, 9781787782204, 1787782204, 9781787782211, 1787782212

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ITIL service design 9780113313051, 0113313055

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Управление ИТ-услугами по ITIL 4: Учебное пособие для вузов

Учебное пособие посвящено основам руководства по передовым практикам управления ИТ-услугами ITIL 4. Предназначено для ст

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