Table of contents : Title Page Copyright Page Contents Preface Chapter 1: Where are we … situation analysis 1.0 Chapter introduction 1.1 Where are we? 1.2 Why do companies need to do something about this now? 1.3 Things that need to be acknowledged as not perfect 1.4 Case study – Ben & Jerry’s 1.5 Chapter summary 1.6 Action points to consider 1.7 Chapter 1 references Chapter 2: Sustainability and Leadership 2.0 Chapter introduction 2.1 Where are we? 2.2 Why do companies need to do something now? 2.3 Things that need to be acknowledged as not perfect 2.4 Chapter summary 2.5 Action points to consider 2.6 Chapter 2 references Chapter 3: The Importance of Stakeholder Engagement 3.0 Chapter introduction 3.1 Where are we? Stakeholders – the shift 3.2 Why do companies need to do something about this now? 3.3 Things that need to be acknowledged as not perfect 3.4 Case study – Marks & Spencer – Plan A 3.5 Chapter summary 3.6 Action points to consider 3.7 Chapter 3 references Chapter 4: Sustainable Supply Chain Management 4.0 Chapter introduction 4.1 Where are we? 4.2 Why do companies need to do something about this now? 4.3 Things that need to be acknowledged as not perfect 4.4 Balancing corporate responsibility and employee rights 4.5 Case study – Intel – Sustainable Supply Chain Excellence 4.6 Chapter summary 4.7 Action points to consider 4.8 Chapter 4 references Chapter 5: Beyond Corporate Social Responsibility 5.0 Chapter introduction 5.1 Where are we? 5.2 What is CSR? 5.3 The practicalities and why companies really need to get on board now 5.4 Things that need to be acknowledged as not perfect 5.5 B Corp case study – S’well 5.6 Chapter summary 5.7 Action points to consider 5.8 Chapter 5 references Chapter 6: Reducing Waste in The Workplace 6.0 Chapter introduction 6.1 Where are we? 6.2 Why do companies need to do something about this now? 6.3 Things that need to be acknowledged as not perfect 6.4 Case study – PwC – Waste Reduction 6.5 Chapter summary 6.6 Action points to consider 6.7 Chapter 6 references Chapter 7: Plastic: Reduce, Reuse, Recycle 7.0 Chapter introduction 7.1 Where are we? 7.2 Why do companies need to do something about this now? 7.3 Things that need to be acknowledged as not perfect 7.4 Case study – Ethique – reduce, reuse, recycle 7.5 Chapter summary 7.6 Action points to consider 7.7 Chapter 7 references Chapter 8: Climate Change and the Carbon Challenge 8.0 Chapter introduction 8.1 Where are we? 8.2 Why do companies need to do something about this now? 8.3 Things that need to be acknowledged as not perfect 8.4 Case study – Patagonia 8.5 Chapter summary 8.6 Action points to consider 8.7 Chapter 8 references Chapter 9: Sustainable Energy 9.0 Chapter introduction 9.1 Where are we? 9.2 Why do companies need to do something about this now? 9.3 Things that need to be acknowledged as not perfect 9.4 Case study – Stena Bulk and GoodFuels 9.5 Chapter summary 9.6 Action points to consider 9.7 Chapter 9 references Chapter 10: Sustainable Yet Innovative Packaging 10.0 Chapter introduction 10.1 Where are we? 10.2 Why do companies need to do something about this now? 10.3 Things that need to be acknowledged as not perfect 10.4 Case study – Aquapak 10.5 Chapter summary 10.6 Action points to consider 10.7 Chapter 10 references Chapter 11: The Importance of Effective Partnerships 11.0 Chapter introduction 11.1 Where are we? 11.2 Why do companies need to do something about this now? 11.3 Things that need to be acknowledged as not perfect 11.4 Case study – GSK 11.5 Chapter summary 11.6 Action points to consider 11.7 Chapter 11 references Chapter 12: Summary and Next Steps 12.0 Chapter 1 – Introduction summary 12.1 Chapter 2 – Sustainability and Leadership summary 12.2 Chapter 3 – The Importance of Stakeholder Engagement summary 12.3 Chapter 4 – Sustainable Supply Chain summary 12.4 Chapter 5 – Beyond Corporate Social Responsibility summary 12.5 Chapter 6 – Reducing Waste in the Workplace summary 12.6 Chapter 7 – Plastic: Reduce, Reuse, Recycle summary 12.7 Chapter 8 – Climate Change and the Carbon Challenge summary 12.8 Chapter 9 – Sustainable Energy summary 12.9 Chapter 10 – Sustainable, Innovative Packaging summary 12.10 Chapter 11 – The Importance of Effective Partnerships summary 12.11 Taking action: marketing sustainability action plan model 12.12 Closing thoughts Afterword Appendix 1: Marketing sustainability action plan Appendix 2: Full interview with Sarah Walker-Smith Glossary Index