The Customer Catalyst: How to Drive Sustainable Business Growth in the Customer Economy 9781119575061, 9781119575085

Customer genius: becoming a customer-centric business 9781841127880, 1841127884

Hello, I am your customer. Do you see the world like I do? It's simple really. Start with me and everything else fo

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Blogging to Drive Business: Create and Maintain Valuable Customer Connections 9780789742568, 078974256X, 9788131745199, 8131745198

A no-nonsense, how-to guide to creating blogs that build business and drive profits - with coverage of the newest Web 3.

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The Customer-Base Audit: The First Step on the Journey to Customer Centricity 9781613631591

In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and

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The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience 9781119660927, 2020022831, 9781119660873, 9781119660910

516 56 6MB Read more

Customer Avatar: Define Your Ideal Customer Profile

CUSTOMER AVATAR: Get Inside Your Prospect's Head How to Create Avatars What is an avatar? A customer avatar is a

416 22 1MB Read more

Business Solutions on Demand: Transform the Business to Deliver Real Customer Value 0749441720, 9780749441722

This is a must read for CEOs and change agents seeking to transform their companies' go-to-market models delivering

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Smart Customer Management. The Complete Guide To Customer-Centric Management 8461665961, 9788461665969

113 3 684KB Read more

Smart Customer Management. The Complete Guide To Customer-Centric Management 8461665961, 9788461665969

103 6 3MB Read more

Stop, Look, & Listen: The Customer CEO Business Fable About How to Profit from the Power of Your Customers 9781937134792

Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team t

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Customer Experience

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