Feedback to Managers: A Guide to Reviewing and Selecting Multirater Instruments for Leadership Development 4th Edition : A Guide to Reviewing and Selecting Multirater Instruments for Leadership Development [4 ed.] 9781604911671, 9781604911664

Feedback is a rare commodity in day-to-day organizational life, but it is a key to ongoing effectiveness.One popular veh

258 133 7MB

English Pages 541 Year 2013

Report DMCA / Copyright

DOWNLOAD PDF FILE

Recommend Papers

Feedback to Managers: A Guide to Reviewing and Selecting Multirater Instruments for Leadership Development 4th Edition : A Guide to Reviewing and Selecting Multirater Instruments for Leadership Development [4 ed.]
 9781604911671, 9781604911664

  • 0 0 0
  • Like this paper and download? You can publish your own PDF file online for free in a few minutes! Sign Up
File loading please wait...
Citation preview

Feedback to Managers A Guide to Reviewing and Selecting Multirater Instruments for Leadership Development Fourth Edition

© 2013 Center for Creative Leadership. All Rights Reserved.

© 2013 Center for Creative Leadership. All Rights Reserved.

Feedback to Managers A Guide to Reviewing and Selecting Multirater Instruments for Leadership Development Fourth Edition

Jean Brittain Leslie

Center for Creative Leadership Greensboro, North Carolina

© 2013 Center for Creative Leadership. All Rights Reserved.

7KH&HQWHUIRU&UHDWLYH/HDGHUVKLSLVDQLQWHUQDWLRQDOQRQSUR¿WHGXFDWLRQDOLQVWLWXWLRQIRXQGHGLQWRDGYDQFHWKHXQGHUVWDQGLQJSUDFWLFHDQGGHYHORSPHQWRIOHDGHUVKLSIRUWKHEHQH¿WRIVRFLHW\ZRUOGZLGH$VDSDUWRI WKLVPLVVLRQLWSXEOLVKHVERRNVDQGUHSRUWVWKDWDLPWRFRQWULEXWHWRDJHQHUDOSURFHVVRILQTXLU\DQGXQGHUVWDQGLQJ LQZKLFKLGHDVUHODWHGWROHDGHUVKLSDUHUDLVHGH[FKDQJHGDQGHYDOXDWHG7KHLGHDVSUHVHQWHGLQLWVSXEOLFDWLRQVDUH WKRVHRIWKHDXWKRURUDXWKRUV

CENTER FOR CREATIVE LEADERSHIP WWW.CCL.ORG

© 2013 Center for Creative Leadership $OOULJKWVUHVHUYHG1RSDUWRIWKLVSXEOLFDWLRQPD\EHUHSURGXFHGVWRUHGLQDUHWULHYDOV\VWHPRUWUDQVPLWWHGLQDQ\ IRUPRUE\DQ\PHDQVHOHFWURQLFPHFKDQLFDOSKRWRFRS\LQJUHFRUGLQJRURWKHUZLVHZLWKRXWWKHSULRUZULWWHQSHUPLVVLRQRIWKHSXEOLVKHU3ULQWHGLQWKH8QLWHG6WDWHVRI$PHULFD CCL No. 001001

'LUHFWRURI$VVHVVPHQWV7RROVDQG3XEOLFDWLRQV±6\OYHVWHU7D\ORU 0DQDJHU3XEOLFDWLRQ'HYHORSPHQW±3HWHU6FLVFR (GLWRUV±6WHSKHQ5XVK.DUHQ/HZLV $VVRFLDWH(GLWRU±6KDXQ0DUWLQ &RS\(GLWRU±0DUWLQ:LOFR[ 'HVLJQDQG/D\RXW±-RDQQH)HUJXVRQ /LEUDU\RI&RQJUHVV&DWDORJLQJLQ3XEOLFDWLRQ'DWD /HVOLH-HDQ%ULWWDLQ )HHGEDFNWRPDQDJHUVDJXLGHWRUHYLHZLQJDQGVHOHFWLQJPXOWLUDWHULQVWUXPHQWVIRUOHDGHUVKLSGHYHORSPHQW -HDQ%ULWWDLQ/HVOLH±)RXUWKHGLWLRQ SDJHVFP ,QFOXGHVELEOLRJUDSKLFDOUHIHUHQFHVDQGLQGH[ ,6%1 SULQW ±,6%1 HERRN &RPPXQLFDWLRQLQSHUVRQQHOPDQDJHPHQW&RPPXQLFDWLRQLQPDQDJHPHQW,7LWOH +)$0  ±GF 

© 2013 Center for Creative Leadership. All Rights Reserved.

v

Table of Contents Preface .................................................................................................................................................... viii Acknowledgements ............................................................................................................................ L[ Introduction ..........................................................................................................................................1 Purpose of This Book ...........................................................................................................................2 Methods.................................................................................................................................................3 Section 1: Steps in the Evaluation Process and Findings from the Field ........................................ 6WHS)LQG2XW:KDW,V$YDLODEOH ................................................................................................. 6WHS&ROOHFWD&RPSOHWH6HWRI0DWHULDOV .................................................................................... 6WHS/RRNIRUD*RRG)LWZLWK