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Adopting a geographic lens to examine the employment of guestworkers in the United States, Be Our Guest offers readers t
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Service operations management in the tourism and hospitality industry requires a high level of coordination, communicati
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In recent years, hospitality has emerged as a category in French thinking for addressing a range of issues associated wi
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This book works to fill a serious gap in tourism and hospitality research – children as future consumers. For decades, r
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Tourism and hospitality organizations have always been exposed to disruptions, stresses, and crises, making the manageme
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"Institutions are fundamental aspects in driving tourism and hospitality globally. They are the socio-economic
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Customer service textbook for any student completing work, education or training in tourism, events and hospitality Th
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