Organizational learning in tourism and hospitality crisis management 9783110679120, 9783110679076

Organizational learning in tourism and hospitality crisis management 9783110679120, 9783110679076

Tourism and hospitality organizations have always been exposed to disruptions, stresses, and crises, making the manageme

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Crisis and Disaster Management for Tourism 9781845411077

This book provides a strategic approach to understanding the nature of tourism crises and disasters highlighting the nee

134 54 3MB Read more

Organizational Management in Post Pandemic Crisis 9783030980528, 9783030980511, 3030980529

This book presents the tools and policies necessary to undertake with success post-pandemic crisis. The chapters focus o

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Cruise Operations Management (The Management of Hospitality and Tourism Enterprises) [1 ed.] 0750678356, 9780750678353, 9780080456300

Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise

844 157 3MB Read more

Children in Hospitality and Tourism: Marketing and Managing Experiences 9783110648416

This book works to fill a serious gap in tourism and hospitality research – children as future consumers. For decades, r

107 5 2MB Read more

Children in Hospitality and Tourism: Marketing and Managing Experiences 9783110648416

This book works to fill a serious gap in tourism and hospitality research – children as future consumers. For decades, r

112 85 1MB Read more

Institutional Theory in Tourism and Hospitality 1003051200, 9781003051206

"Institutions are fundamental aspects in driving tourism and hospitality globally. They are the socio-economic 

156 32 3MB Read more

Service Encounters in Tourism, Events and Hospitality: Staff Perspectives 9781845417284

Customer service textbook for any student completing work, education or training in tourism, events and hospitality Th

131 33 4MB Read more

Tourism, Security and Safety: From Theory to Practice (The Management of Hospitality and Tourism Enterprises) 0750678984, 9780750678988, 9780080458335

The topic of safety and security in the tourism industry is of vital importance globally. In recent years, and mainly af

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The Proceedings of Global Hospitality and Tourism Conference on Experiential Management and Marketing (GHTC - 2020) 9789354063213

519 104 10MB Read more