Customer Magic: The Macquarie Way 9781922611888, 9781922611871

Customer Magic The Macquarie Way 1922611875, 9781922611871

Lessons on leveraging world-class customer experience and innovation to grow your business. It takes a special kind of m

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Gurdjieff & The Magic Language of the Fourth Way

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Lachlan Macquarie 9781460707586, 9780733335907, 1460707583

The Father of Australia. LACHLAN Macquarie is the man credited with shaping our country's destiny, transforming the

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Customer Avatar: Define Your Ideal Customer Profile

CUSTOMER AVATAR: Get Inside Your Prospect's Head How to Create Avatars What is an avatar? A customer avatar is a

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The Customer-Base Audit: The First Step on the Journey to Customer Centricity 9781613631591

In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and

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Customer Experience

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The Customer Catalyst: How to Drive Sustainable Business Growth in the Customer Economy 9781119575061, 9781119575085

How organisations can drive growth in the Customer Economy The Digital Revolution has changed the business landscape in

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Customer genius: becoming a customer-centric business 9781841127880, 1841127884

Hello, I am your customer. Do you see the world like I do? It's simple really. Start with me and everything else fo

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Humanoid Service Robots: Customer Expectations and Customer Responses 3658344393, 9783658344399

Based on four empirical studies, Moritz Merkle examines the introduction of humanoid robots to the frontline service enc

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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value 9781613630914

A 2019 Axiom Business Award winner. In The Customer Centricity Playbook , Wharton School professor Peter Fader and Whart

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