Table of contents : Contents Preface About the Author Part III Product Chapter 9 New Product Development Preview Innovation New Product Development Process Ideation Concept Development Product Development Product Launch Chapter 10 Product Design IBM 360 Preview Sensory Research Concept/Product Testing Biometrics The Kano Model and Conjoint Analysis Conjoint Analysis House of Quality Chapter 11 Product Validation Preview Moments of Truth Launch Validation Methods Simulated Test Markets BASES Controlled Store Test Product Launch Evaluation Parfitt–Collins Model TRB Share Prediction Model The Bass Diffusion Model Case IV Hecto Grow Hectomalt Growing Up Milks Launch of Hecto Grow Hecto Grow and Hectomalt Case Analysis Part IV Advertising, Packaging and Biometrics Chapter 12 How Advertising Works Tradition of Great Advertising Preview Advertising through the Ages Advertising Mechanisms Advertising Execution Case Example — Coca-Cola Zero Measurement Issues Chapter 13 Advertising Analytics Preview Audience Measurement Copy Testing (Pre-Testing) Testing Advertising Online Advertising Tracking (Post-Testing) Advertising Engagement Attitudinal Engagement Case — Molly Low-Fat Hi-Calcium Awareness Index Model Chapter 14 Packaging Preview How Packaging Works Packaging Development Review Exploration Screening and Optimization Validation Shelf Impact — Eye Tracking Shelf Impact — Visual Search Test Biometrics — Engagement Chapter 15 Biometrics Preview Eye Tracking Electroencephalography (EEG) Facial Coding Galvanic Skin Response Biometrics Applications Part V Price and Promotion Chapter 16 Price At What Price Should We Sell Our Product? Preview Basics of Pricing Research Pricing Research Methods Gabor–Granger Van Westendorp Price Sensitivity Meter Brand Price Trade-off Conjoint Analysis Discrete Choice Modelling How to Price a Product Feature New Product Pricing Appendix: Statistical Structure — Discrete Choice Model Chapter 17 Promotion Preview In-Store Promotion and Media Types of Promotions The Need to Rationalize Promotions Market Modelling Promotions Response Model Model Validity: How Good Is the Fit? Watchouts and Guidelines Interpretation and Analysis Case V Yakult Price Evaluation Case Exercise References Subject Index Company and Product Index People and Place Index