The Future of Hr: Understanding Knowledge Management for Motivation, Negotiation, and Influence 9781838671808, 9781838671792, 9781838671815, 1838671803

Table of contents :
Front Cover
The Future of HR
Copyright Page
Contents
Preface
Chapter 1 An Introduction to the Book
1.1. Learning Goals
1.2. Introduction
1.2.1. Student Reflection Task 1
1.2.1.1. Case Letter
1.2.1.2. How to Make a Difference
1.3. Reflections upon Classical Organizational Psychology
1.3.1. Student Reflection Task 2
1.3.1.1. Case Letter
1.4. Positive Psychology: The New Organizational and Leadership Psychology
1.4.1. Student Reflection Task 3
1.4.1.1. Case Letter
1.4.1.2. Optimism
1.4.2. Student Reflection Task 4
1.4.2.1. Case Letter
1.4.3. Student Reflection Task 5
1.4.3.1. Case Letter
1.4.3.2. Job Satisfaction and Well-being
1.4.4. Student Reflection Task 6
1.4.4.1. Case Letter
1.4.4.2. Meaning
1.4.5. Student Reflection Task 7
1.4.5.1. Case Letter
1.5. Description of the Aspects of the New Leadership Psychology
1.5.1. Mastery
1.5.2. Student Reflection Task 8
1.5.2.1. Case Letter
1.5.2.2. Attitudes
1.5.2.3. What Is an Attitude?
1.5.3. Student Reflection Task 9
1.5.3.1. Case Letter
1.5.3.2. Enthusiasm
1.5.4. Student Reflection Task 10
1.5.4.1. Case Letter
1.5.4.2. Mindfulness
1.5.5. Student Reflection Task 11
1.5.5.1. Case Letter
References
Chapter 2 HR and Managers’ Handling of Employees’ Attitudes
2.1. Learning Goals
2.2. Introduction
2.2.1. Student Reflection Task 12
2.2.1.1. Case Letter
2.3. How Attitudes Change through How We Think
2.3.1. Student Reflection Task 13
2.3.1.1. Case Letter
2.4. How Attitudes Change through What We Say
2.4.1. The Sender
2.4.2. Student Reflection Task 14
2.4.2.1. Case Letter
2.4.3. The Message
2.4.4. Student Reflection Task 15
2.4.4.1. Case Letter
2.4.5. Student Reflection Task 16
2.4.5.1. Case Letter
2.4.6. Student Reflection Task 17
2.4.6.1. Case Letter
2.5. How Attitudes Change through What We Do
2.5.1. The Relationship: Attitudes–behaviour
2.5.2. Student Reflection Task 18
2.5.2.1. Case Letter
2.5.3. Student Reflection Task 19
2.5.3.1. Case Letter
2.5.4. Student Reflection Task 20
2.5.4.1. Case Letter
2.5.5. Student Reflection Task 21
2.5.5.1. Case Letter
2.5.6. Student Reflection Task 22
2.5.6.1. Case Letter
2.5.7. Student Reflection Task 23
2.5.7.1. Case Letter
2.5.8. Student Reflection Task 24
2.5.8.1. Case Letter
2.6. Conclusion
2.6.1. Student Reflection Task 25
2.6.1.1. Case Letter
References
Chapter 3 HR and Enthusiasm as Motivation
3.1. Learning Goals
3.2. Introduction
3.3. Enthusiasm
3.3.1. Description
3.3.2. Student Reflection Task 26
3.3.2.1. Case Letter
3.3.2.2. Becoming More Enthusiastic
3.3.3. Student Reflection Task 27
3.3.3.1. Case Letter
3.4. Analysis and Discussion
3.4.1. Uniqueness (Doing What Others Don’t Do)
3.4.2. Student Reflection Task 28
3.4.2.1. Case Letter
3.4.2.2. Flexibility (Saying Yes to Fewer Things)
3.4.3. Student Reflection Task 29
3.4.3.1. Case Letter
3.4.3.2. Authentic (Being Yourself)
3.4.4. Student Reflection Task 30
3.4.4.1. Case Letter
3.4.4.2. Mindfulness (Present-moment Awareness)
3.4.5. Student Reflection Task 31
3.4.5.1. Case Letter
3.5. Optimism
3.5.1. Student Reflection Task 32
3.5.1.1. Case Letter
3.5.1.2. How Can a Pessimist Become an Optimist?
3.5.2. Student Reflection Task 33
3.5.2.1. Case Letter
3.6. Conclusion
3.6.1. Student Reflection Task 34
3.6.1.1. Case Letter
References
Chapter 4 HR and Mindfulness
4.1. Learning Goals
4.2. Introduction
4.2.1. Definitions of Mindfulness
4.2.2. Student Reflection Task 35
4.2.2.1. Case Letter
4.2.2.2. The Purpose of This Chapter
4.2.3. Student Reflection Task 36
4.2.3.1. Case Letter
4.2.3.2. Strategy
4.2.4. Student Reflection Task 37
4.2.4.1. Case Letter
4.2.4.2. Questions to Be Discussed in This Chapter
4.3. Well-being
4.3.1. Student Reflection Task 38
4.3.1.1. Case Letter
4.3.1.2. Mindfulness Training
4.3.2. Student Reflection Task 39
4.3.2.1. Case Letter
4.3.2.2. Self-determination Theory
4.3.3. Student Reflection Task 40
4.3.3.1. Case Letter
4.3.4. Student Reflection Task 41
4.3.4.1. Case Letter
4.3.5. Student Reflection Task 42
4.3.5.1. Case Letter
4.3.6. Student Reflection Task 43
4.3.6.1. Case Letter
4.4. Flexible Management
4.4.1. Student Reflection Task 44
4.4.1.1. Case Letter
4.4.1.2. Mindfulness Training
4.4.2. Student Reflection Task 45
4.4.2.1. Case Letter
4.4.3. Student Reflection Task 46
4.4.3.1. Case Letter
4.4.4. Student Reflection Task 47
4.4.4.1. Case Letter
4.4.5. Student Reflection Task 48
4.4.5.1. Case Letter
4.4.6. Student Reflection Task 49
4.4.6.1. Case Letter
4.5. Creative Chaos
4.5.1. Student Reflection Task 50
4.5.1.1. Case Letter
4.5.1.2. The Technique of Creative Chaos
4.5.2. Student Reflection Task 51
4.5.2.1. Case Letter
4.5.2.2. Creative Mindfulness
4.5.3. Student Reflection Task 52
4.5.3.1. Case Letter
4.5.4. Student Reflection Task 53
4.5.4.1. Case Letter
4.5.5. Student Reflection Task 54
4.5.5.1. Case Letter
4.5.6. Student Reflection Task 55
4.5.6.1. Case letter
4.6. Conclusion
References
Chapter 5 HR and Influence
5.1. Learning Goals
5.2. Introduction
5.3. Interpreter
5.3.1. Cognitive Processes
5.3.2. Expectation
5.3.3. Student Reflection Task 56
5.3.3.1. Case Letter
5.3.3.2. Typologies
5.3.4. Student Reflection Task 57
5.3.4.1. Case Letter
5.3.4.2. Cognitive Principles
5.3.5. Student Reflection Task 58
5.3.5.1. Case Letter
5.3.6. Student Reflection Task 59
5.3.6.1. Case Letter
5.3.7. Student Reflection Task 60
5.3.7.1. Case Letter
5.3.7.2. The Consistency Principle
5.3.8. Student Reflection Task 61
5.3.8.1. Case Letter
5.3.9. Student Reflection Task 62
5.3.9.1. Case Letter
5.3.10. Student Reflection Task 63
5.3.10.1. Case Letter
5.3.11. Student Reflection Task 64
5.3.11.1. Case Letter
5.3.12. Student Reflection Task 65
5.3.12.1. Case Letter
5.3.12.2. Heuristic Mechanisms
5.3.13. Student Reflection Task 66
5.3.13.1. Case Letter
5.3.14. Student Reflection Task 67
5.3.14.1. Case Letter
5.3.15. Student Reflection Task 68
5.3.15.1. Case Letter
5.3.16. Student Reflection Task 69
5.3.16.1. Case Letter
5.4. Message
5.4.1. Information Processes
5.4.2. Student Reflection Task 70
5.4.2.1. Case Letter
5.4.3. Student Reflection Task 71
5.4.3.1. Case Letter
5.4.4. Student Reflection Task 72
5.4.4.1. Case Letter
5.5. The Speaker
5.5.1. Characteristic Features of the Speaker
5.5.1.1. The Appearance
5.5.2. Student Reflection Task 73
5.5.2.1. Case Letter
5.5.3. Student Reflection Task 74
5.6. Conclusion
References
Appendix: Process Pedagogy
A.1. Projects and Cases
A.2. Tools
A.2.1. Project Diary
A.2.2. Guidance
A.2.3. Lectures
A.2.4. Exercises and Presentations
A.3. The Working Methods of the Teams
References
Index