Table of contents : Introduction: Fear from real experience -- Cybercrime -- The four truths -- Phishing -- Think before you click -- Mobile device safety -- Password safety -- Strong passwords -- Two-factor authentication -- Social media safety -- Is the cloud safe? -- Business email compromise -- Real estate rip-offs -- Work-from-home nightmares -- Finding Mr. or Mrs. wrong -- Ransomware -- Better online banking -- Elder scams -- Keeping kids safe.