More Than a Mission Statement: How To Enhance Culture to Create Quality Growth 9781642257748, 9781642257731
Culture Is Everything Companies talk a lot about culture, and many say they have a culture, but few companies live that
116 30 8MB
English Pages 168 Year 2023
Table of contents :
INTRODUCTION
CHAPTER 1 WHAT IS CULTURE?
CHAPTER 2 PEOPLE ARE JUST PEOPLE
CHAPTER 3 START WITH CUSTOMERS
CHAPTER 4 CREATING EFFICIENT SYSTEMS, PROCESSES, AND STANDARDS
CHAPTER 5 SETTING AND EXCEEDING EXPECTATIONS
CHAPTER 6 STANDING YOUR GROUND WHEN FACED WITH ADVERSITY
CHAPTER 7 CONTINUED GROWTH
CONCLUSION
ABOUT THE AUTHORS
ACKNOWLEDGMENTS
GET IN TOUCH
INTRODUCTION
CHAPTER 1 WHAT IS CULTURE?
CHAPTER 2 PEOPLE ARE JUST PEOPLE
CHAPTER 3 START WITH CUSTOMERS
CHAPTER 4 CREATING EFFICIENT SYSTEMS, PROCESSES, AND STANDARDS
CHAPTER 5 SETTING AND EXCEEDING EXPECTATIONS
CHAPTER 6 STANDING YOUR GROUND WHEN FACED WITH ADVERSITY
CHAPTER 7 CONTINUED GROWTH
CONCLUSION
ABOUT THE AUTHORS
ACKNOWLEDGMENTS
GET IN TOUCH
