Table of contents : Chapter List (12 chapters): Chapter 1: Immersion Chapter 2: Introduction Chapter 3: 1. The Science of Immersion Chapter 4: 2. Advertising That Persuades Chapter 5: 3. Exceptional Entertainment Chapter 6: 4. Education and Training That Sticks Chapter 7: 5. Attractions and Retail That Amaze Chapter 8: 6. Building High-Performance Organizations Chapter 9: 7. Changing Preferences Chapter 10: 8. The Business of Happiness Chapter 11: Conclusion Chapter 12: Bibliography