Table of contents : Table of Contents Foreword Introduction PART ONE UNDERSTANDING CONFLICT Chapter 1 Of Mice and Us Chapter 2 It All Started with a Motorcy Chapter 3 The Anatomy of Conflict PART TWO DIS-SOLVING CONFLICT FROM WITHIN Chapter 4 The Tool Chapter 5 Using the Tool PART THREE TRANSFORMING CONFLICT Chapter 6 Ours and Us Chapter 7 Tuning Inward Chapter 8 Observation without Evaluation Chapter 9 Expansion Chapter 10 Exploration Chapter 11 The Seed, the Root, and the Fruit PART FOUR TRANSFORMATIVE TOOLS Chapter 12 The Language of Compassion Chapter 13 Restorative Approach to Conflict Chapter 14 Mindfully Getting in the Middle Chapter 15 So What, Then What Resources Endnotes Acknowledgements