Delivering ITSM for Business Maturity : A Practical Framework [1 ed.] 9781789732511, 9781789732542

IT Service Management (ITSM) is an imperative part of achieving business maturity. Excellence in ITSM has previously bee

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Delivering ITSM for Business Maturity : A Practical Framework [1 ed.]
 9781789732511, 9781789732542

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