Confidence and Legitimacy in Health Information and Communication (Health Engineering and Society: Health Information, 1) 9781786303523, 1786303523

Table of contents :
Cover
Half-Title Page
Title Page
Copyright Page
Contents
Preface
Introduction
References
1. Information Sources on Childhood Immunization
1.1. Introduction
1.2. Methodology
1.3. Vaccination: a proven trust
1.3.1. Loss of trust in the vaccination act
1.3.2. The vaccination obligation
1.4. Health and legitimacy information retrieval: an ambivalent stance
1.4.1. Health information research practices
1.4.2. Criteria for the legitimacy of online medical information
1.5. Parents’ knowledge of vaccination
1.5.1. Lack of knowledge and limited use of the available information
1.5.2. Few parents seek information on vaccination
1.6. The opinion of the health professional: a forced trust?
1.6.1. A discourse that can change the perception of the vaccination act
1.6.2. Maintained trust for health professionals
1.7. Conclusion
1.8. References
2. Web 2.0, Parenting and Informational Habitus
2.1. Vaccine hesitancy: a manifestation of parental approach
2.2. Methodology
2.3. Results
2.3.1. Diversified information practices
2.3.2. The Internet and the importance of choice
2.3.3. Mechanisms for determining information credibility
2.4. Information reflexivity
2.5. Conclusion
2.6. References
3. Trust, Information Sources and the Impact on Decision-Making: The Example of Vaccination
3.1. Introduction
3.2. Vaccination: a complex decision influenced by trust
3.3. Vaccine hesitancy and trust toward information
3.3.1. Quebec parents’ trust in the information provided about their children’s vaccination
3.4. Media, information and vaccine hesitancy
3.4.1. Media and media controversies surrounding vaccination
3.4.2. Media controversy surrounding human papillomavirus vaccination in Quebec
3.4.3. Vaccination information research: impact on vaccine decision-making
3.5. Challenges and issues of public health communication to increase vaccine coverage
3.6. Conclusion
3.7. References
4. Info-Communication Practices of Autistic Children’s Parents on the Internet: Trust Issues and Legitimacy
4.1. Introduction
4.2. Search for health information on the Internet: questioning the medical authority?
4.3. Trust and legitimacy: at the heart of the patient’s “actorization”
4.4. The trust crisis concerning autism
4.5. Methodological elements
4.6. Sample presentation and statistical limits
4.7. The trust crisis in autism: empirical evidence
4.8. Habits in information retrieval on autism
4.9. Parents’ motivations to go on the Internet and compensation research because of a lack of medical info-communication
4.10. Conclusion: overview and perspectives
4.11. References
5. Trust and Information Behavior of French Air Force Flight Nurses
5.1. Introduction
5.2. Information behavior and situation awareness
5.3. Group of actors and study methodology
5.4. Analysis of the empirical study’s results
5.4.1. Building trusting relationships
5.4.2. Trust and roles/structure as information sources
5.4.3. Trust and communication
5.4.4. Trust and skills/knowledge/experience
5.4.5. Trust and control
5.5. Discussion and conclusion
5.6. References
6. Online Info-Communication Practices in the Face of a Crisis of Trust in Breast Cancer Prevention
6.1. Introduction
6.2. Breast cancer prevention: a strategic uncertainty?
6.2.1. Public health communication: toward a culture of prevention?
6.2.2. Breast cancer preventions in question: measures and actors
6.3. Online info-communication practices of the population concerned by breast cancer prevention
6.3.1. Methodological choices for the analysis of an online exchange area
6.3.2. Two trust measures: between judgment and promises
6.4. Discussion and conclusion
6.5. References
7. Trust between Constraints and Limitations of Information Behaviors Among Public Health Policy Actors: The Case of Music Therapy
7.1. Introduction
7.2. Context of emergence of the question of trust: the case of music therapy
7.3. Research field
7.4. Devices to observe
7.5. Methodology
7.6. Trust apprehended through the digital document
7.7. Trust apprehended via institutional sites
7.8. Trust apprehended through digital devices
7.9. Conclusion
7.10. Annex
7.10.1. Parliamentary documents
7.10.2. Documents distributed by the HAS
7.10.3. Attribution documents created using screenshots from institutional website pages via the following links
7.11. References
8. Hospital Trust and Legitimacy: Internal Medicine in the French Health Care System
8.1. Introduction
8.2. The interface-actor as a transversal integrator
8.2.1. Presentation of the interface-actor
8.2.2. Interface-actor missions
8.3. Internal medicine at the interface of hospital services
8.3.1. Internal medicine and the role of the internist
8.3.2. Readability and notoriety of internal medicine
8.3.3. Evolution of internal medicine
8.4. Conclusion
8.5. References
9. From Health Actors’ Information Communication Issues in the Workplace to Obstacles when Establishing a Relationship of Trust
9.1. Introduction
9.2. Building the company’s legitimacy in occupational health safety
9.2.1. The employer’s obligations
9.2.2. Biopolitical perspective and company’s legitimacy
9.2.3. Health actors: health information and communication producers within the company
9.3. Info-communication issues of health actors within the company
9.3.1. Between distance and alignment regarding institutional communication
9.3.2. The lack of visibility and burden of health actors
9.4. The company and its communication policies: obstacles to establishing a relationship of trust
9.4.1. Primacy of control logic and employee concealment strategies
9.4.2. The difficulty of talking for employees
9.5. Conclusion
9.6. References
10. Connected Health: Between Common Aspirations and Specific Interests
10.1. Introduction: connected health, a notion in search of a referent
10.2. Multiple paths of a historical disempowerment of health
10.3. New economic configurations of connected health
10.4. Conclusion: trust, an ever-new challenge
10.5. References
Data sources
11. Expressions of Trust in the Home-Based Care Relationship and Areas of Legitimacy in the Context of Digital Media
11.1. Introduction
11.2. Care: a relationship between actors
11.2.1. Structure of treatment: logics forged concerning epistemological foundations between cure and care
11.2.2. Interactional dimensions and functions of the care relationship
11.3. Dynamic of building trust in the home-based care relationship
11.3.1. Trust in the doctor-patient relationship: a notion rooted in privacy
11.3.2. Trust in the caregiver-patient relationship: a pattern shaped by esteem
11.3.3. Trust in the helping-patient relationship: a domestic commitment of proximity
11.4. Digital mediatization of the relationship based on the care device
11.4.1. Singularity of media coverage of the relationship with ICT
11.4.2. Singularity of media coverage of care with ICT
11.4.3. Trust climate in the context of digital media
11.5. Forecast and conclusion
11.6. References
12. The Electronic Medical Record: Standardization Issues and Personalization of Information for Health Professionals
12.1. Introduction to EMRs
12.2. Literature review
12.3. Exploratory empirical study
12.3.1. Study context
12.3.2. Methodology
12.4. Discussion and conclusion
12.5. References
Postface
List of Authors
Index
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