Convention Management and Service [9 ed.] 0866125086, 9780866125086

Smart Service Management: Design Guidelines and Best Practices 3030581810, 9783030581817

This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically

107 67 6MB Read more

Service Management: Theory and Practice [1st ed.] 9783030520595, 9783030520601

This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operati

643 131 5MB Read more

Service Management and Marketing Principles [1 ed.] 1032749652, 9781032749655

This book explores the service economy and challenges that all organizations face as goods and services make way for a w

105 20 17MB Read more

Improving Convention Center Management Using Business Analytics and Key Performance Indicators, Volume II 9781952538070

Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical

322 58 2MB Read more

Improving Convention Center Management Using Business Analytics and Key Performance Indicators, Volume I 9781952538056

Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical

311 10 3MB Read more

Communication Networks and Service Management in the Era of Artificial Intelligence and Machine Learning (IEEE Press Series on Networks and Service Management) [1 ed.] 1119675502, 9781119675501

COMMUNICATION NETWORKS AND SERVICE MANAGEMENT IN THE ERA OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING Discover the im

98 81 6MB Read more

Communication Networks and Service Management in the Era of Artificial Intelligence and Machine Learning (IEEE Press Series on Networks and Service Management) [1 ed.] 1119675502, 9781119675501

COMMUNICATION NETWORKS AND SERVICE MANAGEMENT IN THE ERA OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING Discover the im

228 35 7MB Read more

Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) 0387332111, 9780387332116

Service Productivity Management is an in-depth guide to using the most powerful available benchmarking technique to impr

107 31 25MB Read more

Service Operations Management: Improving Service Delivery [4th ed] 9780273740483, 1931931941, 3193203203, 0273740482, 9780273740490, 0273740490

This international market-leading book, aimed at both students and practising managers, provides a comprehensive and bal

600 24 8MB Read more

Service operations management [Fifth ed.] 9781292064468, 1292064463

1,500 101 14MB Read more