287 41 3MB
Russian Pages 337 Year 2005
TREND MICRO OfficeScan 7
TM
TM
Комплексная защита корпоративных компьютеров
Руководство администратора
Trend Micro Incorporated .
Trend Micro
readme, , :
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www.trendmicro-europe.com/download :
Trend Micro , (1)
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Trend Micro.
Trend Micro, Trend Micro t-ball logo, Control Manager, OfficeScan, ServerProtect, TrendLabs Trend Micro Anti-Spyware Services Trend Micro Incorporated. . © Trend Micro Incorporated, 2005
.
. ,
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Trend Micro Incorporated. : OSEM72212/50217 :
2005 № 5,623,600; 5,889,943; 5,951,698; 6.119,165 Trend Micro OfficeScan . .
Trend Micro. Trend Micro ,
. Trend Micro,
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. :
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,
1:
OfficeScan™
32-
OfficeScan 7.0 .................................................. 1-3 ................................... 1-3 ................................... 1-4 OfficeScan ............................................................... 1-6 ......................................................... 1-6 « » (grayware) ................................................ 1-7 OfficeScan ................................... 1-8 OfficeScan ....... 1-15 ................ 1-18 OfficeScan ............................................. 1-21 OfficeScan ............................................................... 1-21 OfficeScan ............................................................... 1-22 64. 1-26 ......................................................................... 1-26 OfficeScan ..... 1-28
2:
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....................................................... 2-2 ................................................... 2-3 .................................................. 2-9 OfficeScan ...................... 2-10 ........................... 2-10
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Trend Micro™ OfficeScan™ 7.0
OfficeScan ...........................................2-11 OfficeScan ................................................................................2-13 ...................................................................2-13 OfficeScan .............................................................2-16 ...........................................2-16 ............................................................2-17 ....................................2-21 .........................................................2-25 NAT .........2-35 ...........................................2-36 .........2-38 ....................................................2-40 ..........................................................2-41 ........................2-42 .........2-44 .............................2-47 .....................................2-49 ActiveAction .....................................2-50 IntelliScan .........................................................2-50 ....................................2-51 ................................................................................2-54 .........................2-58 ................2-61 Scan Now ( ) ......................................................................2-63 .....................2-68 .........................................2-73 .......................2-77
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«
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................................................ 4-2 ........................... 4-2 OfficeScan ....................... 4-3 ................................................ 4-4 .............................................. 4-5 .... 4-6 OfficeScan .............. 4-7
5: ..................................................................................... 5-2 ................................................. 5-2 ........................................................... 5-3 ...................................... 5-7 .............................................................................. 5-9
iii
Trend Micro™ OfficeScan™ 7.0
..............................................................................5-10 Virus Outbreak Monitor .........................5-11
6: .............6-2 .............................6-5 ...............6-7 ......................................................6-9 ..........................................................6-13 .................6-14 .............................................................6-14 ......................................................6-16 ...........................................................6-19 Firewall Outbreak Monitor ( ) .............................6-22 ......................................................6-24 ........................................................6-25
7: ..............................7-2 ..............................7-2 ...............................7-4 ...........................7-4 ........................7-5 ...........................7-6 .....................7-7 ...................................................................................7-7 ..............................................................7-9
8: ..........................................................8-2 ...................................................8-3 Login Script Setup ( ) ......8-3 Vulnerability Scanner ( ) .......................8-3
iv
Server Tuner ( Client Packager ( Image Setup Utility ( Restore Encrypted Files (
) ....................................... 8-9 ............................................ 8-10 ) .............. 8-10 ) ................ 8-11
) .................................................... 8-11 Client Mover I ( I) ................................. 8-14 Touch Tool ( ) .................................... 8-15 ServerProtect Normal Server Migration Tool ( ServerProtect Normal Server) ....... 8-16 ..................................................... 8-20 Client Mover II ..................................................................... 8-20 Database Backup ( ) ............. 8-20 Database Packer ( ) ..................... 8-20 Icon Cleaner ( ) ....................................... 8-20 Network Scan Switch ( ) ............................................................. 8-21 Register Shell ( ) ............................. 8-21 Remote Agent ( ) ...................................... 8-21 GUID Changer ( GUID) .................................... 8-22
9:
, ........................................................ 9-2 ...................................................... 9-2 ........................................................................... 9-2 ...................................................................... 9-2 ................................. 9-3 .......................................... 9-3 ................................................................... 9-5 ........................................................................ 9-5 Policy Server Cisco Network Admission Control (NAC) ........................................................................ 9-6 ........................................................................... 9-7 ....................................................................... 9-7 ........................................ 9-8 ....................................... 9-8
v
Trend Micro™ OfficeScan™ 7.0
OfficeScan Windows XP ......................................9-8 OfficeScan .9-8 ....................9-9 ................9-10 ...................9-11 ..........................................9-12 ...........9-14 -
..........................................................................9-14 ..........................9-15 ................................................................9-18 (POP3) .......................................................................9-19 , (NAT) .......................................................9-20 Trend Micro ......................................9-22
Trend Micro ................................................................................9-22 ................................................................9-23 ......................9-24 Trend Micro ........................................9-24 Trend Micro ................................................................................9-25 TrendLabs ...............................................................................9-26
A:
Cisco™ NAC Trend Micro Policy Server
Cisco NAC ........ A-2 ................................. A-2 .......................................................................... A-2 ................................................................................ A-4 Cisco NAC ............................................................ A-5 ............................. A-6 Policy Server ...................................................... A-8
vi
Policy Server ......................................................................... A-9 ................................................ A-16 ................................................. A-17 CA ....................................... A-19 Policy Server .......... A-19 Cisco Trust Agent (CTA) ........................ A-21 Cisco ........ A-21
B:
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Policy Server NAC .....B-2 Cisco Secure ACS ....................................B-3 CA .....................................B-7 Policy Server SSL ...........................B-10 Cisco Trust Agent ............................................B-12 Cisco Trust Agent ........B-15 Policy Server Cisco NAC .................................B-15 ACS ...........................................................B-18 Policy Server Cisco NAC .................................B-20 Policy Server ...............B-20 Policy Server ......B-21 OfficeScan ............................................................B-24 ...............................................................B-26 .............................................................B-29 ...........B-32 .............................B-34
C:
Control Manager™ OfficeScan Control Manager ...................................................C-2 Control Manager OfficeScan ....................................................................................C-2 Control Manager? .............................................C-3 .............................................C-3 , ..................C-3 ...................................C-4
vii
Trend Micro™ OfficeScan™ 7.0
Control Manager ........................................... C-5 OfficeScan Control Manager ............... C-8 ......................................................................... C-8
D:
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Wireless Protection Manager ............... D-2 ...................................... D-3 Wireless Protection Manager ............... D-3 Wireless Protection Manager .................. D-5 OfficeScan for Wireless ................................... D-5 ..................................... D-6 ....... D-6 ......................................................... D-7 ............................................... D-7 Check Point ................................................................................ D-10 OfficeScan .............................. D-10 Check Point OfficeScan ................................... D-12 SecureClient OfficeScan ............................................................ D-13
E:
viii
1
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2-9
Trend Micro™ OfficeScan™ 7.0
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OfficeScan OfficeScan Java OfficeScan . Outbreak Prevention ( ), Clients ( ), Logs ( ) Console ( ) ,
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2-15
Trend Micro™ OfficeScan™ 7.0
OfficeScan OfficeScan.
,
OfficeScan: OfficeScan.
1.
,
2. ,
,
( . 2-21).
-
.
OfficeScan
3. .
( )
, (
(
,
) .
).
.
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ActiveUpdate >
,
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. Э
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ActiveUpdate ( ) ,
OfficeScan > , >
, OfficeScan
, . .
2-16
OfficeScan
Э
ActiveUpdate > >
,
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(
OfficeScan . .
OfficeScan , . Э
OfficeScan ActiveUpdate > (
,
ActiveUpdate ).
OfficeScan .
OfficeScan , .
, «
»
, OfficeScan. OfficeScan
, Trend Micro ActiveUpdate. ,
Automatic Deployment ( Client Deployment (
) ).
2-17
Trend Micro™ OfficeScan™ 7.0
Trend Micro OfficeScan. ,
, Trend Micro
. OfficeScan .
: Trend Micro
OfficeScan
:
• • . . 2-18. . . 2-20. -
, .
-
-
.
. 2-21. OfficeScan, , . 2-22.
,
.
. ,
,
, . :
1. (
2-18
Updates ( ) > Automatic Update ( Automatic Update (
) > Server Update ). ).
OfficeScan
2.
Enable scheduled update of the OfficeScan server OfficeScan ).
(
Components ( ( OfficeScan
3.
)
, OfficeScan -
. 1-8).
Update schedule ( .
4.
)
•
Hourly –
.
•
Daily –
.
•
Weekly –
.
, .
, . OfficeScan
OfficeScan ,
•
.
Monthly –
.
.
Time (
)
. Update Source (
5.
)
Micro ActiveUpdate server ( update source ( .
. Trend Micro ActiveUpdate) ) URL-
, Trend Other
6. ,
Retry update if update attempt fails ) Program Update Retry ).
( ( Number of attempts (
) .
Interval (
)
(
)
. 7.
,
Save (
).
2-19
Trend Micro™ OfficeScan™ 7.0
.
Trend Micro .
OfficeScan :
1. (
2. URL3.
Updates ( ) > Manual Update ( Manual Update ( ,
) .
Update Source ( : ActiveUpdate . Update (
)
). Available Update ( ,
. ) .
,
4. 5.
) > Server Update ).
Update Now (
. ).
. Automatic Deployment ( ) Client Deployment (
: )
, , .
, Updates ( Automatic Update (
2-20
, ) > Server Update ( ).
)>
OfficeScan
-
-
: Trend Micro
. -
,
OfficeScan Trend Micro ActiveUpdate . -
:
Updates ( ) > Internet Proxy ( Internet Proxy ( -
1. (
-
Enable Internet proxy (
2.
) > Server Update ). ). -
). -
3. • 4.
SOCKS
. TCP Use SOCKS 4.
4,
-
, .
5.
Save (
).
,
OfficeScan
,
.
OfficeScan , OfficeScan .Э .
2-21
Trend Micro™ OfficeScan™ 7.0
, , Trend Micro ,
, .
: Windows NT/2000/XP/Server 2003. , , 15
, ,
,
.
: 1. ,
( . 2-22).
. ,
2.
(
.
. 2-23). ,
3.
, . :
1024.
,
,
250.
Э ,
.
, , .
2-22
OfficeScan
:
Clients (
1.
).
Clients (
)
. ,
2.
, . . 3. (
Client Privileges/Settings ).
/ Update (
4.
)
Act as Update Agent
(
). ,
:
Act as Update )
Agent ( . , ( . . 2-68). . ,
Act as Update Agent ).
(
Save ( ,
5.
).
, .
Update Agent (
) OfficeScan. ,
Update Source (
). :
1. ( Update Agent (
Updates ( ) > Update Agent ( ).
) > Client Deployment ).
2-23
Trend Micro™ OfficeScan™ 7.0
2.
OfficeScan, Always update from standard update source (OfficeScan server) ( ( OfficeScan)). , Update Source (
),
(
.
. 2-26). Save (
3.
).
OfficeScan ,
( )
(
) ).
,
IP-
Customized update source Update Source ( ,
. :
1. (
Updates ( ) > Update Source ( Update Source (
2.
Customized Update Source ( ).
3.
Customized Update Source ( ) Add ( ). Update Source ( IPIP-
4.
) > Client Deployment ). ).
Add IP Range and ).
, .
5. (
2-24
Update Source ( )
) .
Update Agent
OfficeScan
,
:
. , Act as Update Agent ( ) Client Privileges and Settings ( , )( . . 2-22).
Save (
6.
).
.
, Trend Micro ActiveUpdate .
. .
. 2-17.
Trend Micro
(
) . OfficeScan .
: Trend Micro
OfficeScan
:
• • • Э
( Update Now ( ,
) )
Update Now (
), ( OfficeScan
. 1-8).
2-25
Trend Micro™ OfficeScan™ 7.0
: • • • •
«
»
• •
,
,
• •
Cisco Trust ,
OfficeScan
OfficeScan
. . OfficeScan
-
.
, •
:
OfficeScan
• •
,
,
Trend Micro ActiveUpdate ( . 2-68)
OfficeScan ,
. : ,
1. ( ),
2-26
. .
OfficeScan
OfficeScan (
2.
OfficeScan, ). Trend Micro ActiveUpdate. Э .
3.
:
Updates ( ) > Update Source ( Update Source (
1. (
) > Client Deployment ). ).
:
2. •
OfficeScan Standard update source (update from OfficeScan (
, Server) ( OfficeScan)). •
, Customized Update Source (
) :
i.
Add ( Update Source ( ).
).
Add IP Range and IP-
IP-
ii.
, .
Update Source (
iii.
):
iv. Update Agent ( . Settings ( v.
Specified (
): Client Privileges and )( . . 2-68). ):
IP-
. vi.
Save ( Update Source (
), ).
2-27
Trend Micro™ OfficeScan™ 7.0
:
,
1024 Customized update source ( ).
OfficeScan. OfficeScan , Update from OfficeScan Server if all customized update sources are not available or not found ( OfficeScan, ). 3.
-
Notify All Client(s) (
).
Trend Micro ActiveUpdate , Trend Micro ActiveUpdate. : •
ActiveUpdate , ;
•
ActiveUpdate, . : Trend Micro
ActiveUpdate .
ActiveUpdate,
,
. Trend Micro ,
OfficeScan -
2-28
.
OfficeScan
ActiveUpdate,
:
Clients (
1.
).
Clients (
)
. ,
2. . . 3. ( Settings ( 4.
Client Privileges/Settings ). Client Privileges and ).
/
Update Privileges ( ) Download from the Trend Micro ActiveUpdate server ( Trend Micro ActiveUpdate). Save (
5.
).
: ActiveUpdate . . 2-26 . ActiveUpdate:
Updates ( ) > Client Deployment ), Update Source ( ). Update Source ( ).
1. ( 2.
( Micro
Customized Update Source ( ). Customized update source ). , : Add (
a.
).
Source ( b.
Trend
Add IP Range and Update ).
IPIP-
, .
2-29
Trend Micro™ OfficeScan™ 7.0
Specified (
c.
). URL-
d.
:
http://officescan-p.activeupdate.trendmicro.com/activeupdate
Save (
e. :
).
, ActiveUpdate Customized update sources ( ).
Notify All Client(s) (
3.
:
).
ActiveUpdate
Customized update source ( ), . . 2-26
, .
. : Trend Micro
.
, Update Now (
), .
OfficeScan
, , .
2-30
OfficeScan
OfficeScan
:
, 30
. ,
. ,
, . Deploy to clients for OfficeScan clients only and excluding roaming clients when they are restarted ( OfficeScan, , ) Automatic Deployment ( . А . 2-30).
, . : ;
1. .
2.
:
Updates ( ) > Client Deployment ) > Automatic Deployment ( Automatic Deployment (
1. ( ). ).
Event-triggered Deployment (
2.
) ,
. •
Deploy to clients immediately after the OfficeScan server downloads a new component – OfficeScan ( ). ,
•
,
.
Deploy to clients for OfficeScan clients only and excluding roaming clients when they are restarted – OfficeScan (
2-31
Trend Micro™ OfficeScan™ 7.0
)
, OfficeScan (
). ,
Scan the computer after update )
( : •
•
Perform Cleanup Now and Scan Now: Cleanup Now ( ( )( Perform Cleanup Now: Cleanup Now (
)
Scan Now
). ).
Deployment Schedule (
3.
) .
: •
Minutes –
•
Hours –
•
Daily –
•
Weekly –
(
2-32
{}
.
{}
.
.
.
. . . Minutes ( ) Hours ( ), Update client configurations only once per day ). , OfficeScan / , , . , OfficeScan , .
.
OfficeScan
: Trend Micro ;
,
,
OfficeScan .
,
OfficeScan. Trend Micro
Update client configurations only once per day (
),
. 4. (
, .
.
2-68). Trend Micro
:
. , -
Save (
5.
.
).
, Manual Deployment (
). :
Updates ( ) > Client Deployment ) > Manual Deployment ( ). Manual Deployment ( ), , OfficeScan.
1. (
Update Target (
2.
)
: •
,
, ,
Select clients
with out-of-date components (
2-33
Trend Micro™ OfficeScan™ 7.0
)
Include roaming client(s)
(
).
• (
Manually select clients Select, Manual Deployment . ,
), .
(
) . ,
3.
Notify (
). .
Update Now ( ) OfficeScan ).
Update Now ( Update Now (
)
:
OfficeScan OfficeScan.
1. OfficeScan. 2.
!. . -
3. server (
,
-
Use a proxy .
)
Update Now (
4.
). . Trend Micro
: «
, »
, , .
2-34
OfficeScan
, . :
Logs ( ) > Client Update ( Client Update Logs (
1.
) > Update Logs ( ). ).
Display results per page ( ,
2.
) .
3.
Time/Date (
/
)
Update Components (
).
4. ( ) Progress ( ,
Progress (
View Client Update
). ), 15.
,
5. View ( ) Client Update Detail (
Detail (
). ).
NAT (Network Address :
Translation, NAT), •
-
•
; OfficeScan . , .
-
, , (
.
. 2-68 А
2-35
Trend Micro™ OfficeScan™ 7.0
. 2-30 ). :
•
OfficeScan
. -
OfficeScan, Update Now (
), ,
. , .
. . : .
.
OfficeScan • • •
: Windows 95/98/Me Windows NT/2000/XP/Server 2003 Windows XP/Server 2003
IA-64 . .
:
OfficeScan ,
2-36
.
OfficeScan
:
Updates ( ),
1. Rollback (
) > Rollback (
).
, . 2. (
).
Synchronize with Server Rollback ( )
. . , ,
. ,
,
SHIFT,
.
3. Notify (
).
. Back ( (
),
Rollback
). , Rollback server Rollback ( ).
4. , and clients (
. ).
,
5.
.
6. Notify ( ,
). .
2-37
Trend Micro™ OfficeScan™ 7.0
OfficeScan .
, .
, ,
,
.
. -
.
: .
, OfficeScan. :
Clients (
1.
).
Clients (
)
. ,
2. ,
. . Verify Connection ( Verify Connection (
3.
). ). :
4. •
: (
Verify Now ( ).
)
Manual Verification
•
:
a. ) ( b.
2-38
Scheduled Verification ( Enable scheduled verification ). :
OfficeScan
Once –
.
Hourly –
.
Daily –
.
Weekly –
; . Start time (
c. ). Save (
5. ,
6. .
).
, , .
.
. 7-7.
2-39
Trend Micro™ OfficeScan™ 7.0
, «
»
OfficeScan , .
, .
•
: OfficeScan .Э
( Virus Outbreak Monitor
.
. 5-11).
•
: OfficeScan
(
.
. 5-9). •
: OfficeScan (
.
. 2-42). •
: OfficeScan , , ( . . 2-44).
•
: OfficeScan
, , (
Outbreak Monitor ( 6-22). •
.
Firewall )
.
: OfficeScan , ,
, .
2-40
OfficeScan
Э -
(
.
. 2-47).
-
-
:
%s %n
,
%m
,
%p %v %y %a
,
,
,
%cv %cc %g
(GUID)
%y OfficeScan
:
%m%s %n:
%v, OfficeScan
: %p. : %a.
2-41
Trend Micro™ OfficeScan™ 7.0
OfficeScan
,« .
»
. « OfficeScan ,
» .
:
Administration (
1. Standard Alert (
Include Spyware/Grayware ( ).
2. 3.
)> ).
Save (
«
»
). ,
,
OfficeScan
. :
• • • •
; ; SNMP; Windows NT. (
)
OfficeScan • • • • • • •
2-42
:
; ; ; ; ; ; .
OfficeScan
:
Administration (
1. Standard Alert ( ( (
). ).
)> ) > Email Notification Email Notification
Enable notification via email ( )
2. •
SMTP –
•
Port number –
: .
,
OfficeScan 25).
( •
To –
.
•
From –
•
Subject –
•
Message –
. . . Save (
3.
).
:
Administration (
1. Standard Alert ( ( (
)> ) > Pager Notification Pager Notification
). ).
Enable notification via pager (
2. ).
,
3. ,
COM-
,
.
Message ( «#».
4.
).
Save (
5.
). SNMP:
Administration (
1. Standard Alert ( SNMP).
SNMP Trap (
)> ) > SNMP Trap ( SNMP).
2-43
Trend Micro™ OfficeScan™ 7.0
Enable notification via SNMP trap ( SNMP).
2. IP-
3.
SNMP . Message (
4.
).
Save (
5.
). Windows NT:
Administration (
1. Standard Alert (
)>
) > NT Event Log ( NT Event Log (
NT). NT).
Enable notification via NT Event Log ( NT).
2.
Message (
3.
).
Save (
4.
).
«
»
. , . . .
.
, . ,
, , ( «
» ). . . 5-2.
2-44
OfficeScan
OfficeScan ,
:
Administration (
1.
)>
Outbreak Alert (
).
Include Spyware/Grayware ( ). Save ( ).
2. 3.
«
»
:
•
Outbreak Criteria (
)
,
. : OfficeScan
, .
,
100, OfficeScan 101-
Trend Micro OfficeScan ).
:
.
, 100
24
(
OfficeScan
:
•
;
•
;
•
SNMP;
•
Windows NT. :
Administration (
1. Outbreak Alert ( Notification ( Notification ( 2.
)> ) > Email ). ).
Email
Enable notification via email ( ).
2-45
Trend Micro™ OfficeScan™ 7.0
Alert Message Settings ( :
3. •
SMTP –
•
Port number –
) . ,
OfficeScan 25).
(
4.
•
To –
.
•
From –
•
Subject –
•
Message –
. . .
Alert Information to Include ( , .
)
Save (
5.
).
:
Administration (
1. Outbreak Alert ( Notification ( (
)> ) > Pager Pager Notification
). ). Enable notification via pager (
2. ).
,
3. ,
COM-
,
.
Message ( «#».
4.
).
Save (
5.
). SNMP:
Administration (
1. Outbreak Alert ( ( SNMP). 2.
2-46
SNMP Trap (
)> ) > SNMP Trap SNMP).
Enable notification via SNMP trap ( SNMP).
OfficeScan
IP-
3.
SNMP. Message (
4.
).
Save (
5.
). Windows NT:
Administration (
1. Outbreak Alert ( (
NT).
)> ) > NT Event Log NT Event Log (
NT). Enable notification via NT Event Log ( NT).
2.
Message (
3.
).
Save (
4.
).
OfficeScan : •
– OfficeScan
.
•
– , (
.
. 6-14). •
– ,
OfficeScan
,
. OfficeScan ,
( ). Client Alert Message (
.
,
).
2-47
Trend Micro™ OfficeScan™ 7.0
:
Administration ( ). ).
1. Alert Message ( Message (
) > Client Client Alert
.
2. 3.
Show warning describing source of infection ( ) Alert Message for Infection Source ( ). OfficeScan
4.
Client
,
-
. . , Minimum interval ( ,
, . ) OfficeScan (
).
–1 OfficeScan
,
, .
5.
2-48
Save (
).
OfficeScan
OfficeScan
, »
,« : •
: . .
•
Office-
: Scan
,
.
OfficeScan
, .
OfficeScan . . ,
, . •
: . . «
:
» .
OfficeScan ,
, Hotbar, .
«
»
OfficeScan , -
( , OfficeScan,
«
. 1-6
.
» (grayware)
. 1-7;
. 2-61).
2-49
Trend Micro™ OfficeScan™ 7.0
ActiveAction . ,
. Trend Micro
ActiveAction. ActiveAction , ,
«
,
»
. Clean (
),
– Quarantine (
). «
»
Quarantine (
). ,
Micro
Trend
ActiveAction. ActiveAction:
•
: ActiveAction Trend Micro.
,
. • : . Trend Micro .
ActiveAction
IntelliScan IntelliScan -
, . .
(
, .zip
.exe)
. (
2-50
, .txt)
.
OfficeScan
IntelliScan: •
IntelliScan
: , -
.
•
: ,
IntelliScan .
, ,
, .
. :
Clients (
1.
).
Clients (
)
. ,
2. ,
. . Scan Options (
3.
)>
Manual Scan Settings ( Manual Scan Settings (
). ).
Scan Target ( :
4.
)
•
All scannable files ( ,
•
Use IntelliScan — True file type identification ( IntelliScan): IntelliScan – .Э Scan all files (
•
,
Scan files with the following extensions ( ):
): . , , , ). , .
2-51
Trend Micro™ OfficeScan™ 7.0
. •
Scan compressed files ( , Up to { } layers of compression (
): . {}
) .
•
Enable Exclusion list (
): ,
.
Exclusion List ( , ).
Exclusion List (
) Enable
•
Scan memory (not applicable to Windows NT/2000/XP/Server 2003 clients) ( ( Windows NT/2000/XP/Server 2003)): ( ) .
•
Scan boot area (
): .
•
Scan hidden folders ( .
•
Scan for Spyware/Grayware ( ):
): «
» «
»
. •
Scan mapped drives and shared folders on the network ( ):
, .
Scan Action (
5.
)
, .
•
•
Use ActiveAction — recommended actions by file type ( , ActiveAction , ActiveAction – Trend Micro . Use customized scan action ( ): ,
):
, .
2-52
OfficeScan
Action1 ( 1) Action2 ( 2) , . Pass ( ), Delete ( ), Rename ( ), Quarantine ( ) Clean ( ). Clean ( ). OfficeScan Action 2 Action 1. ( ): •
Joke (
-
): Quarantine (
). •
Trojan («
»): Quarantine ( ).
•
•
Virus (
): Clean (
•
Test Virus (
•
Spyware/Grayware (« Pass ( ).
•
Other (
). ): Pass (
): Clean (
).
»
):
).
Use the same action for all types ( ): ,
.
Trend Micro . Back up files before cleaning ( ).
,
: OfficeScan Client/Backup
•
Quarantine directory ( UNC , OfficeScan
)
URL-
. :
OfficeScan Client/SUSPECT.
CPU Usage ( :
6. •
High (
):
) (
).
2-53
Trend Micro™ OfficeScan™ 7.0
•
Medium ( .
•
Low (
): ):
. : . , OfficeScan.
Save (
7.
).
: , Apply to All ( ),
Save ( ).
) Apply to All (
.
, . :
Clients (
1.
).
Clients (
)
. ,
2. ,
. .
2-54
3.
Scan Options ( Real-time Scan Settings ( Real-time Scan Settings ( ).
4.
Enable Real-time Scan ( ).
)> ).
OfficeScan
Scan Target (
5.
)
. • • •
Scan incoming file ( ,
.
)–
Scan outgoing file ( ,
.
)–
Scan incoming and outgoing file ( )– ( , /
, ).
•
All scannable files ( , .
•
Use IntelliScan – all essential file types ( IntelliScan) –
•
,
)–
, IntelliScan.
Scan files with the following extensions ( )– . . : ?
*.
,
, D,
OfficeScan D,
.D? .D*. , .DAT. Э
.DOC, .DOT
.
•
Scan compressed files (
)– .
compression (
{}
Up to { } layers of
) .
•
Enable Exclusion list (
)– ,
Exclusion List (
. )
2-55
Trend Micro™ OfficeScan™ 7.0
,
Enable Exclusion List
(
).
.
. 2-61. •
Scan boot area (not applicable to Windows NT/2000/XP/Server 2003 clients) ( ( Windows NT/2000/XP/Server 2003)) – .
•
Scan floppy during system shutdown ( )–
•
Scan for Spyware/Grayware ( )– ,
. «
»
, ,«
,
, •
(
» ).
Scan mapped drives and shared folders on the network ( ), . Scan Action ( OfficeScan
6. •
•
•
) .
Display an alert message on the client when a virus is detected ( )– . Use ActiveAction – recommended actions by file type ( ActiveAction – , ActiveAction. Use customized scan action ( ): ,
-
)–
, .
Action1 (
1)
, Pass ( Quarantine (
2-56
Action2 (
2)
.
), Delete (
), Rename ( ) Clean (
), ).
OfficeScan
Clean (
). OfficeScan
Action 2 Action 1. (
): •
Joke (
-
): Quarantine (
). •
Trojan («
»): Quarantine ( ).
•
•
Virus (
): Clean (
•
Test Virus (
•
Spyware/Grayware (« Pass ( ).
•
Other (
). ): Pass (
).
»
): Clean (
):
).
Use the same action for all types ( ): ,
.
Trend Micro . Back up files before cleaning ( ).
,
: OfficeScan Client/Backup
•
Quarantine directory ( UNC , OfficeScan
)
URL-
. :
OfficeScan Client/SUSPECT.
Save (
7.
).
: , (
Apply to All ( ),
Save ( ).
) Apply to All .
2-57
Trend Micro™ OfficeScan™ 7.0
. :
Clients (
1.
).
Client (
)
. ,
2. ,
. .
3.
Scan Options ( Scheduled Scan Settings ( Scheduled Scan Settings ( ).
)> ).
Enable Scheduled Scan (
4. ).
Schedule (
5.
)
,
: •
Daily –
•
Weekly –
. . .
•
Monthly – .
. (Daily
( ), Weekly ( Start time (
Monthly (
)),
)
.
Scan Target ( . .
6.
2-58
)
)
•
All scannable files ( , .
,
•
Use IntelliScan – all essential file types ( IntelliScan) –
,
)–
, IntelliScan.
OfficeScan
•
Scan files with the following extensions ( )– , . .
•
Scan compressed files (
)– .
compression (
{}
Up to { } layers of
) .
•
Enable Exclusion list (
)– ,
(
Exclusion List ( , ). . 2-61.
. ) Enable Exclusion List
.
•
Scan memory (not applicable to Windows NT/2000/XP/Server 2003 clients) ( ( Windows NT/2000/XP/ Server 2003)) – ( ) .
•
Scan boot area (
)– .
•
Scan for Spyware/Grayware ( )– ,
«
»
, ,«
,
, Scan Action ( OfficeScan
7. •
(
» ). )
.
Display an alert message on the client when a virus is detected ( )– .
2-59
Trend Micro™ OfficeScan™ 7.0
•
Use customized scan action ( ): ,
, .
Action1 ( 1) Action2 ( 2) , . Pass ( ), Delete ( ), Rename ( ), Quarantine ( ) Clean ( ). Clean ( ). OfficeScan Action 2 Action 1. ( ): •
Joke (
-
): Quarantine (
). •
Trojan («
»): Quarantine ( ).
•
•
Virus (
): Clean (
•
Test Virus (
•
Spyware/Grayware (« Pass ( ).
•
Other (
). ): Pass (
): Clean (
).
»
):
).
Use the same action for all types ( ): ,
.
Trend Micro . Back up files before cleaning ( ).
,
: OfficeScan Client/Backup
•
Quarantine directory ( UNC , OfficeScan
) . :
OfficeScan Client/SUSPECT.
2-60
URL-
OfficeScan
•
High (
•
Medium ( .
•
Low (
(
):
).
): ):
. : . , OfficeScan.
Save (
8.
).
: , (
Save ( ).
Apply to All ( ),
) Apply to All .
, , .
,
,
, . «
:
» .
OfficeScan , Hotbar, .
, «
»
.
2-61
Trend Micro™ OfficeScan™ 7.0
:
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).
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)
. ,
2. ,
. . Scan Options ( ,
3. (
).
,
). . Enable Exclusion list ( Enable Exclusion list ( Execution List (
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, Trend Micro, Exclude from scanning the directories where Trend Micro products are installed ( , Trend Micro). ,
6. Enter the directory path ( c:\temp\ExcludeDir) Add ( 7.
).
)( ).
,
, Enter the file name or file name with full path ( )( , ExcludeDoc.hlp; c:\temp\excldir\ExcludeDoc.hlp) Add ( ). ,
: .
,
8. .
, . , Add (
2-62
, ).
-
OfficeScan
: ,
,
«*».
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).
• Apply to All ( ). •
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). : Microsoft Exchange Server,
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.
Scan Now (
)
-
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). Trend Micro
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:
)
(
).
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)
. Scan Now
, (
)
-
, .
Scan Now (
):
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).
Client (
)
. 2. Scan Now (
, ),
2-63
Trend Micro™ OfficeScan™ 7.0
. . Scan Now ( )
3. Scan Now ( . Computer (
4.
).
) Scan Now (
, ),
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). Scan Now (
) .
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):
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). ).
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2.
)
•
All scannable files ( , .
•
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•
:
,
)–
, IntelliScan.
Scan files with the following extensions ( )– , . .
•
Enable Exclusion list (
)– ,
( •
2-64
Exclusion List ( , ). . 2-61.
. ) Enable Exclusion List
.
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OfficeScan
•
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)– .
•
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«
»
, ,«
,
, •
).
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)– .
compression (
{}
(
»
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) .
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3. •
•
•
.
Use ActiveAction – recommended actions by file type ( ActiveAction – , ActiveAction. Scan Action ( OfficeScan
4.
)
) .
Use ActiveAction – recommended actions by file type ( ActiveAction – , ActiveAction. Use customized scan action ( ): ,
)–
)–
, .
Action1 ( 1) Action2 ( 2) , . Pass ( ), Delete ( ), Rename ( ), Quarantine ( ) Clean ( ). Clean ( ). OfficeScan Action 2 Action 1. ( ):
2-65
Trend Micro™ OfficeScan™ 7.0
•
Joke (
-
): Quarantine (
). •
Trojan («
»): Quarantine ( ).
•
•
Virus (
•
Test Virus (
): Clean (
•
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•
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). ): Pass (
): Clean (
).
»
):
).
Use the same action for all types ( ): ,
.
Trend Micro . Back up files before cleaning ( ).
,
: OfficeScan Client/Backup
•
Quarantine directory ( UNC , OfficeScan
)
URL-
. :
OfficeScan Client/SUSPECT.
•
High (
•
Medium ( .
•
Low (
(
): ): ): . : . , OfficeScan.
5.
2-66
Save (
).
).
OfficeScan
: , (
Save ( ).
Apply to All ( ),
) Apply to All .
Scan Now (
):
,
1.
.
Stop Scan (
2.
). :
,
1. Scan Now ( 2. (
Stop Notification ( , ), Scan Now ( ,
). ). Scan Now . ) . Stop Scan
(
).
2-67
Trend Micro™ OfficeScan™ 7.0
, ,
OfficeScan
.
, . , Trend Micro .Э
,
OfficeScan . :
Clients (
1.
).
Client (
)
. ,
2. ,
. .
3.
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( / and Settings ( ,
4.
. :
•
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)– .
•
Enterprise Client Firewall (
(
), .
2-68
)– Enterprise Client Firewall /
OfficeScan
: , , (
Local Firewall settings .Э OfficeScan.
-
)
, Network card list )
( -
,
•
Mail Scan (
.Э OfficeScan. Local Firewall settings ( ) , -
.
)– .
•
Toolbox (
)– / Wireless Protection Manager, Wireless Check Point SecureClient.
Protection Manager •
Proxy Setting ( ,
-
•
)–
.
Update Privileges (
)– . Update Now! (
!)
Scheduled Update (
Enable ). Э
, / •
Update Settings (
.
)– . Download from the Trend Micro ActiveUpdate server ( Trend Micro ActiveUpdate), Enable scheduled update
: -
2-69
Trend Micro™ OfficeScan™ 7.0
( fix deployment (
), Forbid program upgrade and hot
.« ») (
), Act as an Update Agent ( )( » « , . . 1-13
-
. 2-21). :
Enable scheduled update ( ) , Automatic Deployment ( ) Updates ( ) > Client Deployment ( )( .А . 2-30). , Act as Update Agent ( ) . , . . ,
Act as Update Agent ( ).
, , Update Source ( ). , OfficeScan. Download from the Trend Micro ActiveUpdate server ( Trend Micro ActiveUpdate), Trend Micro ActiveUpdate, OfficeScan . Enable scheduled update ( ), .
2-70
OfficeScan
•
Uninstallation (
)– ,
Allow the
client user to uninstall OfficeScan client ( OfficeScan). , , Require a password for the client user to uninstall OfficeScan client ( OfficeScan) . •
Unloading ( )– ( ) unload OfficeScan (
,
, client user to unload OfficeScan client ( OfficeScan) . •
Client Security ( /
)– , ,
OfficeScan ).
Allow the client user to OfficeScan). , Require a password for the
Normal ( , ,
OfficeScan ). High (
2-71
Trend Micro™ OfficeScan™ 7.0
High (
:
), OfficeScan
, WINNT ( Windows NT) 2000/XP/Server 2003). , WINNT ,
Program Files ( Windows
( Program Files High (
Windows) ) ,
OfficeScan
Save (
5.
.
).
: ,
Save (
All (
). .
2-72
) Apply to All (
Apply to ),
OfficeScan
OfficeScan ,
, .
. :
Clients ( ).
1. (
) > Global Client Settings
,
2.
:
• Configure scan settings for large compressed files ( ,
): OfficeScan
, ,
. Clean compressed files ( ,
): .
Scan up to { } OLE layer(s) ( {} OLE): , (Object Linking and Embedding – OLE); . OLE ,
.
Add Manual Scan to the Windows shortcut menu on clients ( Windows ): , OfficeScan . OfficeScan , Windows Windows Explorer ( ) Scan with OfficeScan Client ( OfficeScan). Enable Damage Cleanup Services to clean Spyware/Grayware (running applications only) ( « »
2-73
Trend Micro™ OfficeScan™ 7.0
(
)): ,
«
» (
Enable Exclusion list for Spyware/Grayware ( « » , , « » OfficeScan , .
. . 3-6). ):
OfficeScan . «
»
Exclude the folder of OfficeScan server database from real-time scanning ( OfficeScan): , OfficeScan . , OfficeScan
:
.
Trend Micro
, , .
• Show the OfficeScan splash screen at startup ( OfficeScan): , OfficeScan
.
Show the alert icon on the Windows taskbar if the virus pattern file is not updated after { } days ( Windows, {} ): , , •
2-74
.
OfficeScan
Enable scheduled clean (
), . :
•
Hours ( .
•
Days (
):
{}
):
.
{}
.
. •
: Trend Micro , OfficeScan. OfficeScan , OfficeScan.
, ,
Enable the OfficeScan client watchdog service ( OfficeScan): .
,
,
. Enable anti-hacking mode ( , .Э
):
. Reserve { } MB of disk space for updates ( ):
{}
, ,
. OfficeScan
20
.
•
2-75
Trend Micro™ OfficeScan™ 7.0
Connect to the OfficeScan server using its fully qualified domain name (FQDN) ( OfficeScan (FQDN)): , Windows 95/98/Me FQDN . Trend Micro , Windows 95/98/Me . •
Network Virus Log Consolidation (
)
, OfficeScan,
, , Control Manager. Э Control Manager .
•
Virus Log Bandwidth Settings ( ) ,
OfficeScan .
OfficeScan , ,
.Э ,
, . •
Grouping Rule (
) :
3.
2-76
•
NetBIOS
•
Active Directory
•
DNS Save (
).
OfficeScan
, OfficeScan
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(
.
,
.Э
. : ,
Trend Micro ,
(
OfficeScan
.
. 2-11).
Э
:
Clients ( Clients (
1. (Э
/
).
) > Export/Import )
.
,
2.
, .
, .
, ,
.
: . , .
Export settings (Э Export Settings (Э
3.
). ).
4. .
2-77
Trend Micro™ OfficeScan™ 7.0
Export (Э
5. (
), .dat).
Save ( .dat.
6.
) ,
7.
Save (
).
:
Clients ( Clients (
1. (Э
/
).
) > Export/Import )
.
,
2. ,
. .
, ,
. ,
,
SHIFT,
. Import policy ( ).
3. Import Policy ( Browse (
4.
), Import (
.dat
Policy (
).
).
Import
)
.
5. . , Apply to children ( ). 6.
Apply to Target (
). .
2-78
3
«
»
«
,
» OfficeScan ,
«
«
»
»
. : «
•
»
.
3-2 •
. 3-6
•
Cleanup Now (
• •
) «
«
»
. 3-9 »
. 3-11
. 3-14
3-1
Trend Micro™ OfficeScan™ 7.0
«
» ,
.
(Grayware) –
,
«
»,
, . ,
, .
OfficeScan
,
: •
«
» ,
,
:
,
, ,
•
. ,
(adware): , -
.
,
,
. •
: .
,
,
(«pay-per-call»),
-
, . •
-
,
:
, • •
. .
: : .
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«
»
,
•
«
»
: .
•
.
:
« «
»
» ,
, . ActiveX (
ActiveX
.
. 3-5). (End User License Agreement – EULA), . EULA , ;
, .
«
» :
•
: .
•
,
:
,
,
,
.
, , ; .
•
: ,
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Trend Micro™ OfficeScan™ 7.0
, •
.
: ,
,
, . •
: , -
,
, .
, ,
,
,
.
•
: , . , , .
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,
»
. «
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» «
«
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, ,«
, »
. Micro: http://subwiz.trendmicro.com/SubWiz
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«
»
,
«
»
, : [email protected]
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. Micro
. 9-22.
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Microsoft, Microsoft,
, ,
. ActiveX ActiveX – ,
-
,
,
. «
» ActiveX. , ActiveX, ActiveX . ,
«
»
,
ActiveX:
•
-
,
ActiveX •
; , , .
3-5
Trend Micro™ OfficeScan™ 7.0
OfficeScan Services – DCS) Windows, «
(Damage Cleanup , », « .
»
«
» «
»
, .«
, «
»
,
. »
,
, ,
. , «
»,
.
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,
, (
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»
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.
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, ,
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» :
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,
•
«
«
»
»
; •
,
«
»
; •
,
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»
;
•
,
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»
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:
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: «
»
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.
•
: «
•
« «
»
.
»
:
»
,
. OfficeScan
: • OfficeScan. •
Cleanup Now ( -
)
OfficeScan.
•
Manual Scan ( ), Scheduled Scan ( ( )( Global Client Settings ( « »
)
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, ) ; OfficeScan).
•
( . . 1-13).
•
,
OfficeScan (
3-7
Trend Micro™ OfficeScan™ 7.0
OfficeScan. Global Client Settings ( ).
. . 2-73). , .
, (
). «
3-8
, »
OfficeScan .
«
»
,
«
»
Cleanup Now ( ) (DCS) Cleanup Now ( DCS .
).
. 1-19.
Trend Micro Cleanup Now (
):
Clients (
1.
).
Clients (
)
. ,
2. Cleanup Now ( . .
), , ,
3.
4.
, . ., Cleanup Now (
Cleanup Now . Computer (
, IP-
, .
).
) Cleanup Now (
, ),
Start Notification (
). Cleanup Now (
) ,
OfficeScan TrendLabs. , Select Un-notified Computers ( ).
,
Computer Name ( )
. , Cleanup Now (
),
:
:
1.
, Cleanup Now (
).
3-9
Trend Micro™ OfficeScan™ 7.0
Stop Notification ( , ), ,
2. ( ,
3-10
). Cleanup Now . Cleanup Now ( .
)
«
«
»
,
«
»
» «
»
: (
1.
,
, Now (
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))
« .
»
2. «
»
, . «
»
:
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1.
).
Client (
)
. ,
2. ,
. . Scan Options (
3. 4.
).
,
. .
5.
Scan for Spyware/Grayware ( ). ). Clients ( ). Clients ( . Global Client Settings ( Global Client Settings ( Enable Damage Cleanup Services to clean Spyware/Grayware (running applications only) ( « » ( )). Э DCS « » «
6. 7. 8. 9.
» Save (
) ). ).
-
3-11
Trend Micro™ OfficeScan™ 7.0
.
OfficeScan. , OfficeScan Enable
, 10. , Exclusion list for Spyware/Grayware ( « »
), :
Type ( .
a.
)
«
: (Э
«
»
Spyware/Grayware Encyclopedia » Trend Micro. ,
),
.
«
b.
»
. ,
c. Search (
)
. ADD (
d.
). . ,
e. Save (
11.
)
Save (
).
Global Client Settings (
). «
12.
» ,
, OfficeScan
(
.
. 7-2). OfficeScan
: « « Clean Ratio (
»
. »
Spyware «
«
3-12
»
»
)( . . 3-13).
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»
,
«
OfficeScan
:
»
«
» -
(
.
. 2-40).
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»
» «
»
( «
»
)
,
.
, «
»
. Spyware Clean Ratio (
«
»
)
, ,
,
,
. «
Summary (
3.
:
Summary ( ).
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»
Online Client Virus Clean Ratio ( ) Clean Ratio ( « View Uncleaned Clients ( )
).
Spyware ).
» ,
, «
»
. Refresh (
4.
).
: .
3-13
Trend Micro™ OfficeScan™ 7.0
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» , »
« .
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,
«
»
: •
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. . 3-11).
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•
»
,
: (EULA)
, ; No (
) , ,
-
; (
), ;
•
Web, . Trend Micro ,
Tools ( Security (
ActiveX . Internet Explorer (IE), ) > Internet Options ( ) -
,
Sites... (
)> .
) .
•
Microsoft Outlook, Outlook
, ,
, «
3-14
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»
.
«
»
,
«
»
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» ,
,
,
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•
, , «
,
»
. ,
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Trend Labs
. , :
[email protected]
. Trend Micro
. 9-22.
•
Windows, Microsoft. -
Microsoft.
3-15
4
-
OfficeScan -
IP-
, .
,
. : -
• • • • •
. 4-2
-
. 4-2 -
OfficeScan
. 4-3
. 4-4 . 4-5
• •
. 4-6 OfficeScan
. 4-7
4-1
Trend Micro™ OfficeScan™ 7.0
-
. -
OfficeScan ;
,
-
. -
:
Administration ( ). ).
1. Console Password ( Console Password (
Old password (
2.
(
3. password ( (
)
24
)
), )
Save (
4.
) > Set Set . New Confirm password .
). Trend Micro .
: –
OfficeScan.
-
-
: Trend
Micro. , -
. .
4-2
,
OfficeScan
-
:
Administration (
1. Intranet Proxy ( Proxy ( -
-
)> Intranet
). ).
Enable Internet Proxy (
2.
-
). -
3.
.
Use SOCKS 4
SOCKS 4, SOCKS 4).
( -
4.
, .
Save (
5.
).
OfficeScan OfficeScan
-
. -
.
OfficeScan. -
(
,
IIS), OfficeScan, -
.
,
IPIP-
:
,
IP, OfficeScan. Trend Micro
IP(FQDN) ,
IP-
.
,
.
4-3
Trend Micro™ OfficeScan™ 7.0
-
:
Administration ( Web Server (
1. Server (
-
).
IP-
2.
) > Web -
OfficeScan.
,
3.
OfficeScan.
Save (
4.
).
).
: Э
,
OfficeScan OfficeScan.
.
, ,
,
. ,
,
, OfficeScan,
. . ,
OfficeScan . :
Administration ( ).
1. Inactive Clients ( ( 2.
4-4
)> Inactive Clients
). Enable automatic removal of inactive clients ( ).
,
3. OfficeScan
. Save (
4.
).
,
OfficeScan
, OfficeScan. OfficeScan . OfficeScan
:
Program Files\Trend Micro\OfficeScan Client\SUSPECT
OfficeScan
:
OfficeScan\PCCSRV\Virus -
:
OfficeScan OfficeScan,
,
, . OfficeScan .
. . 2-49 ( ). Quarantine Manager (
) ,
.
4-5
Trend Micro™ OfficeScan™ 7.0
:
Administration ( ). ).
1. Quarantine Manager ( Manager (
)> Quarantine
( ) Quarantine folder capacity ( 10240 .
2.
).
3. , single file (
Maximum size for a ). 64 Save (
4.
.
). ,
Delete All ).
Quarantined Files (
,
OfficeScan
,
. . OfficeScan
, , .
:
1.
4-6
Administration ( World Virus Tracking ( World Virus Tracking Program ( ).
)> ).
2. Yes (
), ,
Save (
3.
No (
),
.
). Trend Micro
(
)
Virus Map :
-
http://www.trendmicro.com/map
OfficeScan OfficeScan, . ,
. . OfficeScan .
Trend Micro .
:
, .
!
Ч
, . -
OfficeScan. :
Administration (
1. Database Backup ( Backup (
).
)> Database
), .
4-7
Trend Micro™ OfficeScan™ 7.0
,
2. : Enable scheduled database backup ( ).
a.
Frequency (
b.
):
•
Daily –
.
•
Weekly –
.
.
•
Monthly –
.
.
(
)
(Daily ( )),
c. Monthly (
)
), Weekly Start time ( .
, , Create folder ( ), , . ( , c:\OfficeScan\DatabaseBackup).
d.
OfficeScan
OfficeScan : c:\Program Files\Trend Micro\OfficeScan\backup\
OfficeScan
. : _
. OfficeScan ,
( e.
. UNC), .
Save (
,
). :
Administration (
1. Database Backup ( Backup (
Create folder (
4-8
), .
,
2.
)> Database
).
),
, OfficeScan
,
.
(
c:\OfficeScan\DatabaseBackup).
,
OfficeScan :
c:\Program Files\Trend Micro\OfficeScan\backup\
OfficeScan
. :
_
.
OfficeScan
, .
(
UNC), .
, ,
3. Now (
Backup
). :
1.
OfficeScan (OfficeScan Master Service).
2.
\PCCSRV\HTTPDB
. 3.
OfficeScan.
4-9
5
OfficeScan . , , . : . 5-2
• •
Virus Outbreak Monitor
. 5-11
5-1
Trend Micro™ OfficeScan™ 7.0
, . OfficeScan. !
Outbreak Prevention
.А
Outbreak Prevention. .
Outbreak Prevention,
,
OPP ».
«
,
« (
.
Outbreak Prevention Cleanup Now ( « », « Cleanup Now (
Trend Micro ), » » )
. 3-9).
, . . :
1. ).
Outbreak Prevention ( Clients ( )
.
,
2. Outbreak Prevention,
. .
, ,
5-2
.
3.
Deploy Now ( Outbreak Prevention Settings ( ).
).
4.
Outbreak prevention settings ( ) Block shared folders ( ).
5.
Settings (
).
Shared Folder Blocking (
). Outbreak Prevention,
6.
Shared Folder Blocking ) :
Settings ( . •
Read access only (
•
No read or write access (
); ,
7. 8.
Save (
).
OK. Outbreak Prevention Settings ( ) Back (
9. 10.
).
Outbreak Prevention , Activate Settings ( Outbreak Prevention (
). ). )
.
, «
»
. !
А , .
Outbreak Prevention. , ,
OfficeScan .
5-3
Trend Micro™ OfficeScan™ 7.0
,
OfficeScan, OfficeScan. . :
Outbreak Prevention ( Clients ( )
1. ).
.
,
2. Outbreak Prevention,
. .
3.
Deploy Now ( Outbreak Prevention Settings ( ).
4.
Outbreak prevention settings ( ) Block ports (
).
).
5. (
).
Settings ).
Port Blocking ( ,
6.
, port (
Block trusted
). ,
7. (
).
, Add Ports to Block (
Add Ports
). ,
8.
.
: •
Block all ports (Including ICMP) ( ICMP) – ,
, ,
(Internet Control Message Protocol – ICMP). :
Block all ports (including ICMP), . , Block trusted ports ( ) Port Blocking ( ,
5-4
).
•
Block specified ports ( ,
)–
,
. :
•
•
•
Commonly used ports ( )– , , 80 HTTP 25 (SMTP). Commonly used ports, , , , OfficeScan . All Trojan ports ( – ».
, ,
«
,
») «
Specify a port number or port range between 1 and 65535 ( 1 65535) – . , (
Incoming traffic
). ,
( (
Outgoing traffic
). ( )
Port range ( ( )).
) Port range (
Port number(s) ( , .
Port number(s) ), 1 65535. ( )), .
( )
Protocol (
,
Comments ( , •
) . (Transmission Control Protocol, TCP) (User Datagram Protocol, UDP); . ) ,
Ping protocol (Reject ICMP) ( ICMP,
. ping ( ,
ICMP)) – (ping).
5-5
Trend Micro™ OfficeScan™ 7.0
9.
OK.
10.
OK.
. Port Blocking ( : .
,
,
Outbreak Prevention ( Back ( ).
11. ) 12.
)
Outbreak Prevention , Activate Settings ( Outbreak Prevention (
). )
. . . 5-6.
Port Blocking Settings ( : •
)
Traffic direction (
)–
/
. •
Port number (
)– .
•
Traffic protocol (
•
Comments ( .
)–
: TCP, UDP
.
)– Port Blocking
(
):
1. ).
Outbreak Prevention ( Clients ( )
.
,
2. Outbreak Prevention,
. .
3.
5-6
Deploy Now ( Outbreak Prevention Settings ( ).
).
Outbreak prevention settings ( ) Block ports (
4.
).
5. (
).
Settings ).
Port Blocking ( Edit (
6.
)
. (
, Port Blocking Settings
). /
7.
, ; Port number(s) ( .
8. (
) , , TCP, UDP
9.
Port range ( )
( ))
Protocol (
).
( ). TCP/UDP
Comments (
10.
.
)
( ), ( ).
11.
.
OK. Port Blocking (
12.
)
OK.
. OfficeScan
, . :
1. ).
Outbreak Prevention ( Clients ( )
.
,
2. Outbreak Prevention,
. .
3.
Deploy Now ( Outbreak Prevention Settings ( ).
).
5-7
Trend Micro™ OfficeScan™ 7.0
Outbreak prevention settings ( ) Deny write files and folders ( ).
4.
5.
Settings (
).
Deny Write Settings (
). 6. , ).
(
Directory path ,
C:\Windows\System32.
,
.
,
(;).
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5. . Activate Settings (
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Trend Micro™ OfficeScan™ 7.0
: OfficeScan ,
, Windows NT ( . . 2-44).
,
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, , ,
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:
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3.
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: ,
,
10 (№
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5-11
Trend Micro™ OfficeScan™ 7.0
,
5. Alert message settings ( •
SMTP –
•
Port Number ( OfficeScan 25).
•
To –
•
From –
•
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, ( . . . . Save (
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).
),
CSV .
6
, . : . 6-2
• • •
. 6-9 . 6-13 . 6-14
• •
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Trend Micro™ OfficeScan™ 7.0
: –
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,
, .
,
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-
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–
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(
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,
.
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6-2
, ,
.
: •
Security level (
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,
/ •
.
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•
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•
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Trend Micro™ OfficeScan™ 7.0
,
HTTP ( ,
-
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, , . :
•
An associated policy (
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•
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IP address (IPIP,
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,
. Domain (
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)–
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, .
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6-4
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;
,
.
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:
. ,
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,
.
, , . ,
, -
Cisco NAC Trust Agent Microsoft Exchange.
ScanMail
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Cisco Trust Agent for Cisco NAC
, / UDP 21862
Cisco Trust Agent (CTA).
6-5
Trend Micro™ OfficeScan™ 7.0
, TMCM
/
-
TCP/UDP 80 10319. ScanMail for Microsoft Exchange (SMEX)
Control Manager ,
/
-
TCP 16372 InterScan Messaging Security Suite (IMSS)
, / TCP 80
DNS
TCP/UDP
53
NetBIOS
TCP/UDP
137,138,139,445
HTTPS
TCP
443
HTTP
TCP
80
Telnet
TCP
23
SMTP
TCP
25
FTP
TCP
21
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TCP
110
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: , .
, All clients profile (
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, : •
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);
•
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;
•
.
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. . ,
,
,
.
,
,
, .
(IDS).
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. : Too Big Fragment ( ), Ping of Death (" "), Conflicted ARP ( ), SYN flood ( ), Overlapping Fragment ( ), Teardrop ( ), Tiny Fragment Attack ( ), Fragmented IGMP ( ), LAND attack ( )
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6-8
.
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Client Firewall Enterprise Client Firewall .
, , ,
(
. 2-68).
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Internet
. , ,
–
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. Internet Connection
Firewall
.
Microsoft.
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.
2. .
Add ( Policy Editor ( 3.
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). .
6-9
Trend Micro™ OfficeScan™ 7.0
/
4. Security Level (
).
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5.
). /
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settings (
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(
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( -
,
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).
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All (
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); );
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•
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)(
);
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IP.
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, (
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.
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•
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IP-
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);
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), . ,
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6-11
Trend Micro™ OfficeScan™ 7.0
Save (
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).
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).
).
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12.
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Use the following policy ( ,
13.
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,
14.
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( ).
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( )
;
IP);
):
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. .
( ). Go to client console (
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(
)
, ( •
).
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Windows Workstation (NT/2000/XP).
, ( ).
•
Logon Name (
):
, .
, •
(;).
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(online)
(offline). :
•
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•
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•
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16.
Save (
).
17.
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).
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) ,
2. 3. (
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Clients . )
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Firewall ( ), «
,
5.
) Intrusion ,
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. Acting Policy (
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.
3.
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): , .
•
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, .
•
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, .
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);
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settings (
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(
) -
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( -
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7.
).
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. ,
. ,
. :
•
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»,
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)– , .
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(
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: (Exception Template Editor), , , (Policy Editor) ( .
, . 6-14).
:
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Policy ).
.
). .
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)
:
•
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•
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); ). )
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)
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); );
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8. •
All ports (
•
Range (
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)(
);
):
; ):
. .
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Trend Micro™ OfficeScan™ 7.0
9.
Computers ( ) , Deny all network traffic ( (Inbound ( ) Outbound ( , , IP•
All IP addresses (
•
Single IP (
IP-
IP; Resolve (
•
IP range (
•
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, )
))
IP, (
)
. :
)(
);
):
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Edit exception template ( Exception Template Editor ( )
2.
Policy ).
.
,
3. Delete (
4.
).
.
OfficeScan
( )
. :
1. List ( 2.
6-18
Enterprise Client Firewall ( ) > Policy List ( ). ). Edit exception template ( Exception Template Editor ( )
Policy ).
.
,
3. . Move up (
4.
)
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). . :
: •
Save as Template (
): .
, ,
, ,
. •
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, , ,
.
,
.Э
,
. OfficeScan. OfficeScan
:
. ,
, OfficeScan
, .
,
.
6-19
Trend Micro™ OfficeScan™ 7.0
: .
,
, ,
,
,
, ,
,
.
:
1. Profile List (
Enterprise Client Firewall ( ) > Profile List ( ). ). ,
2.
Add (
).
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).
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3.
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4.
.
Use the following policy (
5.
) ,
. ,
6.
OfficeScan :
. •
IP address (IP-
): IP:
•
Single IP (
IP-
•
Range ( From ( )
• •
( ).
):
IP-
): To (
Subnet (
Domain (
( )
): ): ,
;
IP); IPOfficeScan
. .
( ). Go to client console (
). •
Machine name (
):
( ,
(
6-20
).
)
( ). Go to client console
•
Platform ( (
): )
, ( ).
:
•
•
Windows Server (NT/2000/Server 2003);
•
Windows Workstation (NT/2000/XP).
Logon Name (
):
, .
, •
(;).
Client status (
): OfficeScan –
(online)
(offline). :
•
Online (
•
Offline (
); ).
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)
Allow user to change security level ( ): ;
•
Allow user to edit traffic exception list ( ): , . Save (
8.
). :
1. Profile List (
Enterprise Client Firewall ( ) > Profile List ( ). ). ,
2. Move up (
3.
. )
Move down (
).
6-21
Trend Micro™ OfficeScan™ 7.0
:
Enterprise Client Firewall ( ) > Profile List ( ). ).
1. Profile List ( 2. ( ),
Overwrite client security level/exception / ).
list ( :
(User Privilege)
, /
(
.
7 :).
. 6-21
Overwrite client security level/exception list / ),
( ,
, , .
Deploy to clients (
3.
). Deploy to clients (
:
),
OfficeScan
, ( )
.
Firewall Outbreak Monitor ( ) .
,
6-22
Firewall Outbreak Monitor , OfficeScan . , OfficeScan .
Firewall Outbreak Monitor:
Enterprise Client Firewall ( ) > Firewall Outbreak Monitor ( ). Enable Firewall Outbreak Monitor (
1.
2. 3.
4. 5.
Firewall Outbreak Monitor). Alert Criteria for Firewall Outbreak Monitor ( Firewall Outbreak Monitor) , , : • IDS logs ( IDS); • Firewall logs ( ); • Network virus logs ( ). , OfficeScan . : a. Send a notification via email if alert criteria are met ( ). Alert Message Settings ( :
b. • • •
IP-
SMTP: Port Number ( 25). To:
) SMTP-
.
):
SMTP-
(
. (;).
• • •
(
From: «OfficeScan»). Subject ( ): Monitor Alert»). Message ( ):
(
«Firewall Outbreak ( , ).
6.
Save (
).
6-23
Trend Micro™ OfficeScan™ 7.0
,
. OfficeScan
! . , .
, . :
(
1. . 6-14). ,
.
,
, Low (
a.
:
:
)
(Default security
level). Enable Firewall (
b. Alert Message ( Settings (
) Enable Client Firewall ).
) ,
c. (
HTTP-
HTTPS-). ,
2.
, .
( . 6-19). 3.
Deploy to Clients ( .
4.
( . 6-13).
),
.
5. ,
6-24
.
, ,
-
. ,
(
. 2-47).
.
-
OfficeScan ,
,
. :
Enterprise Client Firewall ( ) > Policy List ( ). ).
1. List (
Add (
2.
Policy
).
.
3.
Enable Firewall (
4.
).
5.
Save (
6.
Enterprise Client Firewall ( ) > Profile List ( ). ).
Profile List (
,
7.
).
Add (
).
OfficeScan Enable this profile (
8.
OfficeScan, ). ,
9.
.
Use the following policy (
10.
), . ,
11. . Save (
12.
). ,
13. Clients (
,
Deploy to
).
6-25
Trend Micro™ OfficeScan™ 7.0
, Product License (
). :
Administration ( ).
1. Product License ( (
(
6-26
). Install Enterprise Client Firewall ( ) License information ).
2.
3.
)> Produce License
Apply (
).
7
, OfficeScan
. : . 7-2
• • • •
. 7-2 . 7-4 . 7-4
•
. 7-5
•
. 7-6
• •
. 7-7 . 7-7
7-1
Trend Micro™ OfficeScan™ 7.0
OfficeScan
, . .
,
. CSV
:
,
,
Microsoft Excel.
OfficeScan
:
•
Virus Logs (
);
•
Server Update Logs (
•
Client Update Logs (
); );
•
System Event Logs (
•
Verify Connection Logs (
);
•
Enterprise Client Firewall Logs ( ).
);
OfficeScan . : •
:
OfficeScan
•
:
•
:
.
OfficeScan. ( ),
•
( )
:
OfficeScan.
,
. •
7-2
:
( ),
( )
.
•
:
OfficeScan, (
, ).
•
: OfficeScan
, . :
Logs (
1. ).
Clients (
) > Virus Logs ( ).
2. . . OfficeScan clients ( View Virus Logs (
3.
Time (
4.
)
).
Select a time period ( Specify a range .
) (
OfficeScan).
)
5.
Scan Types (
). Sort by (
6. ).
:
•
Date and time (
•
Computer name (
);
•
Virus name (
);
•
Scan type (
);
•
Scan result (
);
). View Logs (
7.
). (CSV)
8. Export to CSV (Э CSV
CSV). .
7-3
Trend Micro™ OfficeScan™ 7.0
. :
Logs (
1. ).
Clients (
) > Virus Logs ( ).
2. . . Delete Logs ( ).
3. Delete Logs (
).
(
4.
)
Select log types ( Deletion (
5.
). )
.
: •
Delete all log content in the selected log types ( );
•
Delete logs older than { } days ( Delete logs older than { } days ( {} ), . «20», OfficeScan , . ,
6.
Apply (
OfficeScan
{}
).
, ,
20
).
. . :
1.
7-4
Logs ( ) > Server Update ( Update Logs ( :
) > Update Logs ( ). ),
Server
•
;
•
;
•
;
•
. (CSV)
2. Export to CSV (Э
CSV).
CSV
.
.Э
OfficeScan . :
1.
Logs ( ) > Client Update ( Client Update Logs ( : •
) > Update Logs ( ). ),
;
•
;
•
;
•
. Display results per page ( ,
2.
) .
3. (
/
)
Time/Date ).
Update Components (
, :
1.
View ( ) Progress ( Client Update Progress (
2.
, 15-
,
). ). .
7-5
Trend Micro™ OfficeScan™ 7.0
:
View ( ) Detail ( Client Update Detail ( ) , .
1.
2. ( received ( )
). OfficeScan,
: Computer name ), Notification sent ( ), Notification ), Update completed ( Update Source ( ). (CSV)
3. Export to CSV (Э
CSV).
CSV
.
OfficeScan
.Э
,
,
, ,
OfficeScan. :
Logs ( ). )
1. ( (
) > System Event Logs System Event Logs .
Display results per page ( ,
2.
) .
3. ( (
/
), Computer Name ( ).
)
(CSV)
4. Export to CSV (Э CSV
7-6
: Time/Date Event Description
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,
OfficeScan, . :
Logs ( ). ),
1. ( (
) > Verify Connection Logs Verify Connection Log
,
,
IP-
,
. Display results per page ( ,
2.
) . : Time/Date ), Domain ( ), IP
3. ( / ), Computer Name ( Address (IP) Status (
). (CSV)
4. Export to CSV (Э .
CSV).
• , •
Save ( .
CSV5.
Open (
Save (
OfficeScan,
).
), ).
Enterprise Client Firewall,
.Э . OfficeScan.
7-7
Trend Micro™ OfficeScan™ 7.0
OfficeScan:
Logs ( Clients (
1. ).
) > Firewall Logs ( )
.
,
2.
, . .
, ,
,
, IP-
,
. ., . Client Notification ( Client Notification for Firewall Logs ( ).
3.
Notify (
4.
).
). :
Logs (
1.
) > Firewall Logs ( ). Enterprise ),
) > View Logs ( Client Firewall Logs ( : •
;
•
,
;
•
;
•
;
•
;
• •
; ;
• 2. 3.
7-8
. Display results per page ( ,
) . .
(CSV)
4. Export to CSV (Э .
CSV).
• , •
Open (
Save ( .
CSV-
).
),
. OfficeScan . :
Logs (
1. ( (
). ).
) > Log Maintenance Log Maintenance ,
2.
Enable ).
scheduled deletion of logs ( Log type(s) to delete ( ,
3.
) .
Log entry deletion criteria ( ) , :
4.
•
Delete all log content in the selected log types ( );
•
Delete logs older than { } days (
.
{}
).
Delete logs older than { } days ( {}
),
.
Schedule (
5.
)
: •
Daily (
);
7-9
Trend Micro™ OfficeScan™ 7.0
•
Weekly, every { } (
•
Monthly, on day { } (
,
{ }); ,
{}
Weekly (
),
Monthly (
),
).
. . Start time (
) .
6.
7-10
,
Save (
).
8
OfficeScan OfficeScan,
,
. Э
:
•
– (
. 8-3).
.
•
– (
.
. 8-10). OfficeScan
(
.
. 8-20).
8-1
Trend Micro™ OfficeScan™ 7.0
, OfficeScan,
.
8-1. ,
: OfficeScan. .
, OfficeScan, . 8-20.
Login Script Setup (
.
Client Packager (
): . 8-10)
): , OfficeScan (
.
OfficeScan (
. 8-3)
Vulnerability Scanner ( ):
.
Image Setup Utility (
):
OfficeScan (
.
(
. 8-3)
Server Tuner ( OfficeScan (
): .
.
. 8-11)
Restore Encrypted Files ( ):
, ,
. 8-9) OfficeScan ( Client Mover I ( OfficeScan
.
. 8-11) I):
(
. 8-14) ):
Touch Tool ( (
.
,
. 8-15)
ServerProtect Normal Server Migration Tool: ServerProtect Normal Server OfficeScan ( .
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8-2
OfficeScan
. 8-16)
: Э
-
OfficeScan.
.
.
OfficeScan:
Login Script Setup (
)
Login Script Setup OfficeScan Login Script Setup
,
. autopcc.exe. :
autopcc.exe
• OfficeScan; •
. OfficeScan.
Vulnerability Scanner (
)
Vulnerability Scanner . Vulnerability Scanner .
, Vulnerability Scanner
:
•
DHCP,
DHCP Scan
Vulnerability ;
• , •
; ,
. Trend Micro (
8-3
Trend Micro™ OfficeScan™ 7.0
OfficeScan, ServerProtect Windows NT Linux, ScanMail Microsoft Exchange, InterScan Messaging Security Suite PortalProtect) ( Norton AntiVirus Corporate Edition 7.5 7.6 McAfee VirusScan ePolicy Orchestrator); • OfficeScan
, ServerProtect
, Windows NT;
•
.
•
(
•
)
OfficeScan Windows NT/2000/XP ( Professional)/Server 2003. Vulnerability Scanner, .
. Vulnerability Scanner
TMVS. Vulnerability Scanner
,
,
TMVS \PCCSRV\Admin\Utility
.
: Vulnerability Scanner Windows 2000 Server 2003; Terminal Server. OfficeScan, OfficeScan Vulnerability Scanner. Vulnerability Scanner OfficeScan OfficeScan.
Vulnerability Scanner
, TMVS
\PCCSRV\Admin\Utility
8-4
.
,
,
Vulnerability Scanner:
1.
, OfficeScan, OfficeScan > PCCSRV >Admin > Utility > TMVS. TMVS.exe. Vulnerability Scanner. Settings (
2.
).
Settings (
Product Query ( ,
3.
:
).
)
. Check for all Trend Micro products ( Trend Micro). Trend Micro InterScan Norton AntiVirus Corporate Edition, , Vulnerability Scanner, Settings ( ) . 4. ,
Description Retrieval Settings ( . (Normal retrieval) .
Normal retrieval ( computer descriptions when available ( ), Vulnerability Scanner .
)
),
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5. Email results to the system administrator ( ) Alert Settings ( Configure ( )
),
. •
To (
•
From (
)
. )
. ,
, .
•
SMTP server ( SMTP) , smtp.company.com. SMTP.
SMTP-
.
8-5
Trend Micro™ OfficeScan™ 7.0
•
Subject ( .
) ,
OK.
6. Display alert on unprotected computers ( ). ,
Customize ( ). .
Message (
).
Alert
OK.
7. (CSV) (
Automatically save the results to a CSV file CSV). TMVS. CSV Browse ( ). Browse for folder
CSV , (
). OK. Vulnerability Scanner .
8. (
Ping Settings
) .
Packet size (
)
(
Timeout text
) . OfficeScan
9. OfficeScan
. OfficeScan, Auto-install OfficeScan Client for unprotected computers ( OfficeScan ). 10. ( (
). .
OK. ,
11. log to OfficeScan server (
8-6
Install Account Account Information ,
).
Report OfficeScan).
,
12.
OK.
Trend Micro
Vulnerability Scanner (
Trend Micro). IP-
IP Range to Check ( IP,
1.
IP-
:
) .
,
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IP-
B. Start (
2. Results ( Vulnerability Scanner DHCP:
(
,
).
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DHCP Scan ( DHCP Start (
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). ).
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. Scheduled Tasks ( / ).
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) Add/Edit Scheduled Task (
). Task Name (
2. 3. IP-
)
IP Address Range ( ,
. IP-
)
. 4.
Task Schedule ( Weekly ( ( (
5.
)
) . Monthly (
Daily ( ).
)
.
)
Start time ( .
), Weekly Monthly
. ) 24-
.
8-7
Trend Micro™ OfficeScan™ 7.0
Settings ( ), Modify settings (
6.
)
Use current settings ( , ).
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(
),
Settings
. .
4
5
«
Vulnerability Scanner:». ,
7.
OK.
Scheduled Tasks (
).
TMVS.ini:
• Debug –
.
• EchoNum –
, Vulnerability Scanner.
• ThreadNumManual –
, Vulnerability Scanner .
• ThreadNumSchedule –
, Vulnerability .
Scanner :
TMVS
1.
TMVS.ini.
2. TMVS.ini.
3.
Debug=0
,
4. Vulnerability Scanner, 1 64. , EchoNum=60.
8-8
Debug=1.
EchoNum.
60
,
5. Vulnerability Scanner , 8 64.
ThreadNumManual.
,
60
ThreadNumManual=60.
, Vulnerability Scanner
6. , 8
ThreadNumSchedule. 64.
,
60
ThreadNumSchedule=60. TMVS.ini.
7.
Server Tuner (
)
Server Tuner
.
: Э
OfficeScan
3.54
.
Server Tuner •
:
: SvrTune.exe. Server Tuner:
1. 2. 3.
Windows OfficeScan \PCCSRV\Admin\Utility\SvrTune. Server Tuner Server Tuner ( Download (
SvrTune.exe.
). )
, :
• Timeout for ( • Timeout for update (
) )
8-9
Trend Micro™ OfficeScan™ 7.0
• Retry count (
)
• Retry interval (
)
Buffer (
4.
) :
• Event Buffer (
): .
• Log Buffer (
): .
Network Traffic Control (
5.
)
: • Normal hours (
)
• Off-peak hours (
)
• Peak hours (
) ,
: .
, .
OfficeScan:
Client Packager (
)
Client Packager , .
, Client Packager
, Microsoft Outlook
.
8-10
Client Packager
.
OfficeScan, ,
Client Packager, . Client Packager
OfficeScan.
Image Setup Utility (
)
OfficeScan
.
(GUID),
.
GUID OfficeScan imgsetup.exe. Image Setup Utility OfficeScan . Image Setup Utility OfficeScan.
Restore Encrypted Files ( ) OfficeScan ,
C:\Program Files\Trend
Micro\OfficeScan Client\SUSPECT.
. , ,
. ,
, .
8-11
Trend Micro™ OfficeScan™ 7.0
,
, Restore
Encrypted Files. OfficeScan Restore Encrypted Files,
:
, .
! !
Restore Encrypted Files •
:
: VSEncode.exe
•
DLL-
: Vsapi32.dll Suspect:
, Windows
1. ,
OfficeScan
\PCCSRV\Admin\Utility\VSEncrypt.
2.
.
VSEncrypt
OfficeScan,
VSEncrypt
:
Vsapi32.dll Restore Encrypted Files Vsapi32.dll.
3. VSEncrypt. Restore Encrypted Files
4. •
:
Suspect;
• -d:
Suspect;
• -debug: ;
8-12
:
• /o:
, ;
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}:
;
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.
,
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. .
:
Restore Encrypted Files
:
• VSEncrypt.log – . ,
(
,
• VSEncDbg.log –
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, (
,
C:),
-debug.
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:
,
1.
, .
,
C:\My
Documents\Reports Documents\Reports\*.*.
.INI
.TXT;
C:\My
,
ForEncryption.ini
C:.
Restore Encrypted Files
2.
VSEncode.exe -d -i {
INI
TXT} –
. INI
TXT}, INI
{ TXT (
,
C:\ForEncryption.ini).
8-13
Trend Micro™ OfficeScan™ 7.0
Client Mover I (
I)
Client Mover OfficeScan,
.Э OfficeScan, OfficeScan.
,
.
: Client Mover I OfficeScan 5.58 6.5,
6.5,
OfficeScan 5.58 .
Client Mover I:
OfficeScan
1.
:
\PCCSRV\Admin\Utility\IpXfer
2.
,
IpXfer.exe
. 3. ,
. Client Mover,
4.
:
IpXfer.exe -s < _ -c < _ _
> -p
-m 1
>
:
=
OfficeScan (
,
).
= «
»(
«
OfficeScan.
, ( «
1 = HTTP-
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(
«1»
-
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Port ( . «-m»).
) )-
=
«
»(
, ,
OfficeScan Expand All ( « »(
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.
) , ) > View Status ( Port ( .
)> )
5. : a. OfficeScan . b.
OfficeScan. .
c. ,
d.
/
OfficeScan,
.
: OfficeScan,
, (ofservice.exe).
Touch Tool (
)
Touch Tool . Touch Tool (
, Trend Micro) OfficeScan. OfficeScan
,
. Touch Tool:
1.
OfficeScan
:
\PCCSRV\Admin\Utility\Touch
8-15
Trend Micro™ OfficeScan™ 7.0
2.
,
TMTouch.exe
,
. Touch Tool. Touch Tool.
3. :
4.
TmTouch.exe
:
=
(
,
),
=
,
.
, . («*»),
: .
5.
dir
Windows Properties (
).
ServerProtect Normal Server Migration Tool ( ServerProtect Normal Server) ServerProtect Normal Server Migration Tool Windows, Server OfficeScan.
Normal Server Migration Tool
8-16
ServerProtect Normal
ServerProtect OfficeScan.
Windows NT/2000/XP/Server 2003. OfficeScan ServerProtect Normal Server.
ServerProtect Normal Server OfficeScan.
Server Protect Normal Server Migration Tool •
SPNSXfr.exe
SPNSX.ini
PCCSRV\Admin
OfficeScan. / ,
.
, Guest (
),
) .
Normal user (
Server Protect Normal Server Migration Tool: SPNSXfr.exe, Server Protect Normal Server Migration Tool.
1. 2.
OfficeScan server ( OfficeScan) OfficeScan, . OfficeScan. Browse ( ) PCCSRV OfficeScan. OfficeScan, OfficeScan
.
, ,
Auto find OfficeScan server ( )(
).
ServerProtect Normal Server,
3. , computer ( •
Windows network tree ( .
Target ): Windows): ,
, .
8-17
Trend Micro™ OfficeScan™ 7.0
•
Information Server name (
): .
,
.
, .
•
Certain Normal Server name (
): .
,
Normal Server.
Normal Server, .
•
IP-
IP range search: , IP-
IP range ( B.
. IP-
)
DNS
: .
,
,
.
Windows Server
4. 2003, 5.
Include Windows Server 2003 ( Windows Server 2003).
Windows Server 2003 Restart Windows Server 2003 computers ( Windows Server 2003). Windows 2003 . . Restart Windows Server 2003 computers ( Windows Server 2003), . Search (
6.
).
ServerProtect Normal Servers .
Server list (
7.
)
,
: •
8-18
Select All (
);
•
Unselect All ( );
•
.CSV,
(Э
,
: Use group account/password ( ).
a. / b.
Set User Logon Account ( ). Administration Information (
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.
c. d.
Export to CSV
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e.
, . 8.
Migrate (
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Control ServerProtect /
OfficeScan .
,
. -
OfficeScan. : NetBIOS,
455,337~339
; RPC; Remote Registry Service.
8-19
Trend Micro™ OfficeScan™ 7.0
OfficeScan :
Client Mover II Client Mover II HTTPI, Windows.
HTTP-
OfficeScan.
Client Mover , Client Mover II
OfficeScan -
OfficeScan ( OfficeScan
. . 2-11).
Database Backup (
)
Database Backup OfficeScan,
OfficeScan. -
.
( OfficeScan
. 4-7.)
Database Packer (
)
Database Packer
OfficeScan .
OfficeScan
, .
Icon Cleaner ( Icon Cleaner
8-20
) OfficeScan.
OfficeScan, OfficeScan, . (
-
.
. 2-38).
Network Scan Switch ( ) Network Scan Switch . ( . 2-49).
.
Register Shell (
)
Register Shell Windows
Manual Scan .
Manual Scan
Windows OfficeScan
Client Settings ( Clients ( ) > Global Client Settings ( ( .
Remote Agent (
Global
). ) ).
)
Remote Agent Trend Micro ActiveUpdate, ActiveUpdate OfficeScan.
OfficeScan.
OfficeScan (
,
), , .
8-21
Trend Micro™ OfficeScan™ 7.0
)
Update Source ( ) .
Update Agent (
Client ( . 2-21,
Packager . OfficeScan
. 2-16, OfficeScan).
GUID Changer (
GUID)
GUID Changer (GUID). ,
Image Setup Utility, ,
, GUID.
OfficeScan GUID ( )
8-22
. 8-11).
Image Setup Utility. . Image Setup Utility (
9
,
,
, OfficeScan. :
•
Ч
. 9-2
• •
. 9-8 Trend Micro
. 9-22
9-1
Trend Micro™ OfficeScan™ 7.0
.
, OfficeScan? . OfficeScan
:
http://www.trendmicro-europe.com/download/
,
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,
-
:
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.
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),
, ,
.
, ,
(
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.
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.
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К
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(
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.
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,
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, , ? •
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•
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.
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.
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.
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,
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, .
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К
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"
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,
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. ,
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-
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.
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.
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. Cisco NAC
, ( ).
9-6
Cisco NAC? . A-19.
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-
OfficeScan
.
SSL?
OfficeScan SSL -
. SSL
OfficeScan
.
.
К
OfficeScan? OfficeScan
:
, readme
, OfficeScan ( , Policy Server
),
, Policy Server. OfficeScan
.
? ,
readme
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http://www.trendmicro-europe.com/download/
Trend Micro -
,
?
Trend Micro
. , Trend Micro,
[email protected].
.
,
: www.trendmicro.com/download/documentation/rating.asp
9-7
Trend Micro™ OfficeScan™ 7.0
OfficeScan. , . : 1. . 2. . .
3. .
4.
-
5.
. .
6.
OfficeScan Windows XP Windows XP, )(
OfficeScan Simple File Sharing ( .
Windows).
OfficeScan ,
Trend Micro .
9-8
.
,
(Enterprise Client Firewall), (Damage Cleanup Services).
/
, /
, .
. , ,
-
:
http://kb.trendmicro.com/solutions/search/main/search/solutionD etail.asp?solutionID=16326&q=licensing&qp=&qt=licensing&qs=&r=2 &c=16326&sort=0
.
OfficeScan,
-
-
-
-
OfficeScan
OfficeScan.
,
,
-
.
SSL , ,
SSL
.
SSL,
. -
.
(.exe) OfficeScan.
Microsoft IIS Lockdown Tool™, (.ini) ,
, Microsoft.
9-9
Trend Micro™ OfficeScan™ 7.0
-
OfficeScan
IIS
: The page cannot be displayed ( HTTP Error 403.1 - Forbidden: Execute access is denied. ( : .) Internet Information Services (
) HTTP 403.1 , IIS)
: http://
/officescan/
http://
/officescan/default.htm
http://
/officescan/console/cgi/cgichkmasterpwd.exe
OSCE. :
(IIS).
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2. 3. ,
Properties (
).
Virtual Directory ( Scripts (
) ).
, .
-
.
Э
, . ,
9-10
, .
,
,
-
. -
.
Э
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5 . 9-8).
.
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. . 2-38. . .
. 4-4.
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.
,
, , . Э
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5 . 9-8).
.
:
•
OfficeScan Verify Connection . . . . 2-38. ,
•
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,
, ,
.
,
Off. , ,
, .
9-11
Trend Micro™ OfficeScan™ 7.0
,
On Off. OfficeScan
.
,
. ,
: ActiveSupport Ofcdebug.log, Trend Micro. Active Support OfficeScan.
.
OfficeScan
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,
. ,
411
413
-
411.
, . :
•
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. •
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.
.
•
, .
9-12
,
,
•
-
•
,
.
: http://{И (
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OfficeScan
, . •
, Tmlisten.exe
Windows NT/2000/XP/Server 2003 ОС
Pccwin97.exe Windows 95/98/Me/98 SE. ,
: ActiveSupport Ofcdebug.log,
Trend Micro. Active Support OfficeScan.
.
9-13
Trend Micro™ OfficeScan™ 7.0
-
,
•
:
(ping) .
telnet
•
, .
•
TCP/IP .
• . •
.
•
,
,
. •
-
•
,
.
: http://{И
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}/officeScan/cgi/cgionstart.exe,
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.
-
.
, . :
•
9-14
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telnet
,
•
,
,
. •
,
\PCCSRV , .
•
-
•
OfficeScan.
-
,
http://{ _ _OfficeScan}:{ }/officeScan/cgi/cgionstart.exe
ENTER.
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:
,
.
•
OfficeScan Client Mover I, , OfficeScan (ofservice.exe)
. ,
: ActiveSupport Ofcdebug.log,
Trend Micro. Active Support OfficeScan.
.
, .
OfficeScan
9-15
Trend Micro™ OfficeScan™ 7.0
OfficeScan. : Uninstallation failed (Ош
).
: • ; • ; • ; • ; • . : •
;
•
, ;
• . :
• Add/Remove Programs ( ): .
a.
Add/Remove Programs (
b. ). c.
. d.
9-16
Remove (
).
,
• Add/Remove Programs ( ): Windows;
a. b.
HKEY_LOCAL_MACHINES\Software\Microsoft\Windows\CurrentVe rsion\Uninstall;
c. . d. MSI: •
;
•
;
•
. : Product Key.
:
.
1. (
2. ). .
3.
.
4. : ! . Trend Micro .
9-17
Trend Micro™ OfficeScan™ 7.0
.
1. Windows,
2.
. .
3. ,
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
.
, . Microsoft Windows TCP/IP. :
•
. Windows (Regedit.exe).
a. :
b.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcp ip\ Parameters
c.
Edit > New > DWord value.
d.
Name
e.
Edit > Modify.
f.
Base
g.
Value Data – 5000. ,
MaxUserPort.
Decimal. . Trend Micro –
•
TCP a.
9-18
OfficeScan 65534.
1
.
Windows (Regedit.exe).
.
,
:
b.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ Tcpip\Parameters
c.
Edit > New > DWord value.
d.
Name
e.
Edit > Modify.
f.
Base
g.
Value Data – 240. .
TcpTimedWaitDelay. Decimal. . Trend Micro –
30
300.
MaxUserPort
: TcpTimedWaitDelay Microsoft, http://support.microsoft.com/
:
(POP3) Windows XP
IPv6, POP3
: The server name you entered can not be found on the network (it might be down temporarily). ( ( ).) IPv6:
•
Windows XP
: Windows XP,
a.
. .
b. :
c. ipv6 uninstall.
9-19
Trend Micro™ OfficeScan™ 7.0
•
Windows XP SP1
SP2: ,
a.
. b.
Start ( ) > Control Panel ( Network Connections (
)> ).
c. Properties ( d.
).
Microsoft IPv6 Developer Edition ( Windows XP SP1) Microsoft TCP/IP version 6 ( Windows XP SP2).
e.
Uninstall (
f.
OK.
).
, (NAT) (Network Address :
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-
; OfficeScan . , . , , (
.
. 2-68 А
. 2-30 ). :
•
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9-20
,
OfficeScan, Update Now (
), ,
. , .
9-21
Trend Micro™ OfficeScan™ 7.0
Trend Micro Trend Micro . Trend Micro -
:
http://ru.trendmicro-europe.com/enterprise/about_us/contact.php -
:
.
Trend Micro -
Trend Micro :
http://www.trendmicro-europe.com/vinfo/
-
:
•
, ;
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•
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,
, ,
, ,
;
• (European Institute of Computer Anti-virus Research, EICAR), ; •
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,
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(
, ), Medium (
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. . Trend Micro’s Virus Alert,
• • . •
, . TrendLabsSM –
•
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. Readme,
.
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:
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: http://ru.trendmicro-europe.com/enterprise/support/ knowledge_base_search.php
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,
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, .
9-23
Trend Micro™ OfficeScan™ 7.0
,
Trend Micro , (1)
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.
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, :
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;
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-
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, . .
9-24
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,
, ,
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, , . 24
,
.
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Micro: http://subwiz.trendmicro.com/SubWiz
,
. ,
:
/
,
, Trend Micro Virus Response Service Level Agreement.
. .
. , :
[email protected]
9-25
Trend Micro™ OfficeScan™ 7.0
: (877) TRENDAV
877-873-6328
TrendLabs TrendLabs Trend Micro, Trend Micro. «
» TrendLabs ,
Trend Micro
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,
,
-
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2000
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9-26
A
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). Cisco NAC. Cisco NAC Cisco NAC. :
•
Trend Micro Policy Server
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•
. A-17
•
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;
•
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-
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,
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.
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ACS Cisco NAC.
,
Trend ACS
, .
.
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ACS.
•
, OfficeScan.
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, .
A-3
Trend Micro™ OfficeScan™ 7.0
•
OfficeScan
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, Server
Policy
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: . OfficeScan
, OfficeScan .
•
:
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,
,
. •
: .
•
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,
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. . A-9).
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Server
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.
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Trend Micro™ OfficeScan™ 7.0
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Trend Micro™ OfficeScan™ 7.0
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Trend Micro™ OfficeScan™ 7.0
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.
).
Finish (
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Name ( ) Description ( Policy Server.
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)
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Trend Micro™ OfficeScan™ 7.0
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,
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Trend Micro™ OfficeScan™ 7.0
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SSL). OfficeScan, ) > Web
OfficeScan OfficeScan). ).
B-25
Trend Micro™ OfficeScan™ 7.0
Policy Information (
6.
)
,
. OfficeScan
7. -
Policy Server -
, Enable HTTP proxy ( ).
a. HTTP-
IP-
b.
-
Authentication (
. , )
,
.
Save (
8.
:
).
. Policy Server
( . A-10).
.
:
-
1. Servers. Policy Server.
OfficeScan Policy Servers,
Cisco NAC > Policy
Policy Server,
2. . Rules ( •
Summary. )
: ,
Summary
•
.
Configurations > Rules. Rules. :
3. •
B-26
Add (
).
New Rule (
).
Policy Server
Cisco NAC
: •
. Rule (
4.
Edit
).
Rule name
,
Description ,
Matching criteria (
5.
.
,
. ) OfficeScan,
,
Policy Server . Policy Server
,
,
.
• Client Real-time scan is ( Enabled ( )
) Disabled (
).
• scan engine is ( ( ) Not-up-to-date ( •
Client Up-to-date
) ). ,
,
Client virus pattern status
(
) : • By version (
): OfficeScan OfficeScan {} )
at most ( , • By pattern release date ( ): OfficeScan OfficeScan .
. at least (
), .
{}
B-27
Trend Micro™ OfficeScan™ 7.0
at most
at least,
. Return response ( ,
6.
) OfficeScan
,
Matching criteria ( . . A-11): • Healthy (
)
• Checkup ( • Infected (
) )
• Quarantine (
)
• Unknown (
).
: Э
7.
actions (
Default response ( , .
)
Policy Server Log this incident if all criteria matched ( ) Server-side ). ,
8. ,
Client-side actions OfficeScan (
Policy Server . A-11):
OfficeScan
• Enable client Real-time scan ( ); • Update components (
);
• Scan after Real-time scan is enabled or after an update ( ):
B-28
Policy Server
Cisco NAC
• Perform Cleanup Now and Scan Now ( « » « »); • Perform Cleanup Now (
«
»);
• Display notification message on client computer ( )( ). Save (
9.
).
,
OfficeScan ( .
. A-14).
,
,
, ,
, Cisco NAC
. :
-
1. Servers. Policy Server.
OfficeScan Policy Servers,
2. . Policies ( : •
Summary .
•
Cisco NAC > Policy
Policy Server, Summary, )
.
, Configurations > Policies.
Policies.
B-29
Trend Micro™ OfficeScan™ 7.0
:
3. •
Add (
).
New Policy (
).
: •
.
Edit Policy (
), 4.
.
Policy name Rules (
5.
,
Description ,
,
.
)
, .
Rules available (
). Rules in use (
: ,
).
OfficeScan Policy Server .
•
Rules Available ,
,
in use,
Rules .
• , 6.
.
Default Response ( , Policy Server OfficeScan : • Healthy (
);
• Checkup (
);
• Infected (
);
• Quarantine (
);
• Unknown (
). :
B-30
)
Э
Default response ( , .
)
Policy Server
Cisco NAC
Policy Server Log this incident if all criteria matched ( ) Server-side )(
7.
actions (
.
. B-32). 8. ,
Client-side actions OfficeScan Policy Server . A-11):
OfficeScan ( OfficeScan
• Enable client Real-time scan ( ); • Update components (
);
• Scan after Real-time scan is enabled or manual update is performed ( ): • Perform Cleanup Now and Scan Now ( « » « »); • Perform Cleanup Now (
«
»);
• Display notification message on client desktop ( ). Save (
9. :
). OfficeScan . , ( .
OfficeScan
. B-24 . 5-2).
B-31
Trend Micro™ OfficeScan™ 7.0
Policy Server. ACS Policy Server, (
.
. A-6). : ,
Policy Server
/
actions (
Server-side
.
.
. B-26 . B-29).
Policy Server .CSV. . :
-
1. Servers. Policy Server.
OfficeScan Policy Servers,
Cisco NAC > Policy
Policy Server,
2. . 3.
Logs ( Logs ( Client Validation Logs,
) > View Client Validation ). View ,
. 4.
B-32
.
Policy Server
Policy Server
Cisco NAC
. Policy Server
.
Policy
Server
. :
-
1.
OfficeScan Policy Servers,
Servers. Policy Server.
Cisco NAC > Policy
Policy Server,
2. .
Logs > Log Maintenance. ).
3. Maintenance ( Log format (
4.
• Simple (
)
)–
Log
, Policy Server:
:
•
;
• IP-
;
•
.
• Detailed (
)–
•
: ;
• IP-
;
•
;
• ; •
;
•
;
• ; •
OfficeScan;
B-33
Trend Micro™ OfficeScan™ 7.0
•
,
•
;
,
;
•
;
•
;
•
. (
5.
1
1024
) Policy Server
.
. (
6.
2
30),
Policy
Server. Save (
7.
).
Policy Server •
:
– Policy Server ( . B-20);
, .
Policy Server
•
– OfficeScan Policy Server.
Policy Server Change Password (
. ).
Policy Server:
-
1. Servers. Policy Server.
Policy Server,
2. .
B-34
OfficeScan Policy Servers,
Cisco NAC > Policy
Policy Server
Cisco NAC
Administration > Change Password.
3. Change Password.
,
4.
Policy
Server. .
5.
.
6. Save (
7.
).
Policy Server OfficeScan. Policy Server
,
. ) OfficeScan
(
(
. . A-16). :
Summary Policy Server (
.
Policy Server
. B-21). :
-
1. Servers. Policy Server.
OfficeScan Policy Servers,
Cisco NAC > Policy
Policy Server,
2. . 3.
Administration > Scheduled Synchronization. Scheduled Synchronization ( ). (
4.
3
1440
), .
5.
Save (
).
B-35
C
Control Manager™ OfficeScan Trend Micro Control Manager, Trend Micro. OfficeScan Control Manager.
OfficeScan :
•
Control Manager
• • Ч
. C-2 Control Manager
Control Manager?
•
• •
. C-2
. C-3 . C-3 . C-4
• •
OfficeScan
Control Manager OfficeScan
. C-5
Control Manager
. C-8
. C-8
C-1
Trend Micro™ OfficeScan™ 7.0
Control Manager Trend Micro Control Manager™ -
, Trend
Micro, ,
, .
Control Manager
-
,
. Control Manager ,
,
,
. ,
. , . Control Manager ,
.
,
Control Manager ,
.
Control Manager
OfficeScan
Control Manager Trend Micro, Virus Control System (Trend VCS). VCS, Trend VCS Control Manager.
Trend Trend Control Manager . Control Manager -
Control Manager •
C- 2
, Trend Micro,
: OfficeScan, ;
,
Control Manager™
OfficeScan
•
;
• ; ; •
Outbreak Prevention Service .
Control Manager? Control Manager , Control Manager Control Manager, ,
, Trend Micro. . Control Manager.
OfficeScan. Control Manager
:
Microsoft
Windows .NET™ Server.
OfficeScan .
, : •
(FQDN)
IP-
Control
Manager.
C-3
Trend Micro™ OfficeScan™ 7.0
•
, .
• ( (
Control Manager ), Power User (
Administrator Operator .
)
). Control Manager, Control Manager.
•
Control Manager, .
, Control Manager,
,
Control Manager. Control Manager. :
-
1. http://{ { _
_
_Control_Manager}/ControlManager _Control_Manager} IP-
Control Manager. Control Manager. .
2. 3.
Products (
4.
Add/Remove Product Agents ( ).
5. ) 6.
/
Public encryption key ( Save As ( ). ,
E2EPublic.dat
OfficeScan,
C- 4
).
.
Control Manager™
OfficeScan
Control Manager OfficeScan, . : •
OfficeScan – OfficeScan ( . ).
•
Control Manager – , Control Manager
-
OfficeScan
output/CMAgent/ControlMangerAgent Setup.exe :
:
1. • Select Components ( Control Manager agent ( •
OfficeScan ) Install Control Manager). Control Manager.
Control Manager Setup.exe, Programs\OfficeScan\cmagent.
. Control Manager.
2. Trend Micro . OfficeScan
3. 4.
Next ( Control Manager ( Manager),
Entity Name (
).
). Control Manager Setup Message Routing Path ( ).
Control
Control Manager, Control Manager.
C-5
Trend Micro™ OfficeScan™ 7.0
• No (
).
•
Yes (
).
Setup
Message Routing Path (
). Control Manager Control Manager, , .
: .
Control Manager:
5. • Any host (
)– .
• IP port forwarding ( Control Manager , ,
IP-
)– ;
IP,
. • Proxy server ( ; Configuration ( Configuration (
-
)– -
-
a. (HTTP
Proxy Server Proxy
). ).
, SOCKS 4/5). -
b.
, Authentication required (
). c.
Setup Message Routing Path ( ) OK. :
d. • Route direct to server ( ,
C- 6
)– , Control Manager.
Control Manager™
• Proxy server ( ; Server Configuration ( Proxy Configuration ( -
i. (HTTP
)– -
,
Authentication required
(
). Setup Message Routing Path ( ) OK.
iii.
(
Next ( ). Control Manager). Import (
7.
Proxy ). ).
, SOCKS 4/5).
ii.
6.
OfficeScan
Register with Control Manager
),
E2EPublic.dat,
Control Manager (
.
. C-4). 8. Control Manager ).
( 9.
Next (
Open ( ). Server Information
). .
10.
OK.
C-7
Trend Micro™ OfficeScan™ 7.0
OfficeScan
Control
Manager Control Manager OfficeScan Manager OfficeScan. , Control Manager Tasks ( ) > Deploy engines ( OfficeScan .
Control ),
Control Manager:
-
1. http://{ { _
_
_Control_Manager}/ControlManager, _Control_Manager} – IP-
Control Manager. Control Manager. Products (
2. 3.
).
Product Directory (
)
OfficeScan.
: • Product Status ( OfficeScan ( , Control Manager). • Configuration ( • Tasks (
)–
)– , -
OfficeScan.
)–
, , Scan Now (
• Logs (
)– Control Manager.
Trend Micro Control Manager Windows Add/Remove Programs (
C- 8
).
OfficeScan, ).
Control Manager™
OfficeScan
:
1.
, , Start ( ), Settings ( ) > Control Panel ( ) > Add/Remove Programs ( ). Add/Remove Programs ( ). Trend Micro Control Manager Agent for OfficeScan Change/Remove ( / ). . Yes (
2.
). Windows
. OK.
: Control Manager
OfficeScan OfficeScan.
C-9
D
OfficeScan
Windows Protection Manager, Wireless, Check Point™ SecureClient™ .
OfficeScan for
: Wireless Protection Manager
• •
Wireless Protection Manager Wireless Protection Manager
• •
. D-2 . D-3 . D-5
Check Point
•
Check Point
•
OfficeScan
SecureClient
. D-10
. D-12 OfficeScan
. D-13
D-1
Trend Micro™ OfficeScan™ 7.0
Wireless Protection Manager , . . «
:
» .
OfficeScan for Wireless . , ,
Palm, Pocket PC
EPOC .
, , for Wireless Manager
OfficeScan Wireless Protection . .
. D-1
Wireless Protection Manager
:
Wireless Protection Manager .
D- 2
OfficeScan
Trend Micro OfficeScan for Wireless : Palm • Palm™ OS 3.x • 2 • 100 • Desktop™
4.x
Palm 3.1
,
HotSync™
Pocket PC • Windows CE 3.0 • 16 • 1 • ActiveSync™ 3.1
Microsoft
EPOC • Psion Revo™ • 8 • 200 • 2.3.2
Revo™ Plus
PsiWin
Wireless Protection Manager : • •
Wireless Protection Manager OfficeScan for Wireless
; .
Wireless Protection Manager
, (
Desktop)
, Palm .
D-3
Trend Micro™ OfficeScan™ 7.0
Wireless Protection Manager:
OfficeScan
1.
OfficeScan. OfficeScan. 2.
/ .
.
.
.
.
3.
.
4. . . . .
5. . , Wireless Protection Manager,
. .
.
6.
( ,
7.
, Palm Desktop), . .
.
8.
Wireless Protection Manager OfficeScan for Wireless . Palm
: Wireless , Manager.
D- 4
OfficeScan for HotSync. OfficeScan for Wireless HotSync HotSync Manager Palm.
OfficeScan
Wireless Protection Manager Wireless Protection Manager . ,
-
.
OfficeScan for Wireless . , . OfficeScan for Wireless . Trend Micro . , . OfficeScan for Wireless . : Trend Micro ActiveUpdate
1. ; 2.
.
D-5
Trend Micro™ OfficeScan™ 7.0
Trend Micro ActiveUpdate . ,
.
Trend Micro
. :
Wireless Protection Manager.
1.
.
2. 3. .
,
•
:
Trend Micro ActiveUpdate, Trend Micro. ,
4. .
.
5.
-
,
IP-
.
, . -
:
Wireless Protection Manager.
1.
>
2.
-
3.
-
.... IP-
4.
-
(
proxy.yourcompany.com). 5.
D- 6
.
.
-
-
(
, 80).
,
OfficeScan
,
6. -
(HTTP
SOCKS).
7. . 8.
OK.
. Wireless Protection Manager
:
•
,
;
•
. : Pocket PC
EPOC.
Palm Palm HotSync.
:
Wireless Protection Manager.
1.
.
2. .
3.
. , ,
,
,
.
D-7
Trend Micro™ OfficeScan™ 7.0
, Protection Manager
Wireless Protection Manager. Wireless .
, :
Wireless Protection Manager.
1.
.
2.
,
3. ,
,
.
:
4. • . • .
.
5.
. . , . . . . .
D- 8
OfficeScan
Wireless Protection Manager ,
.
,
. :
Wireless Protection Manager.
1.
.
2. 3. .
,
.
4. ,
(
. ),
.
D-9
Trend Micro™ OfficeScan™ 7.0
Check Point OfficeScan Check Point SecureClient Secure Configuration Verification (SCV) Open Platform for Security (OPSEC). Check Point SecureClient OPSEC. OPSEC www.opsec.com. Check Point SecureClient , , Configuration Verification (SCV).
Secure SCV
, . Check Point SecureClient . SCV
Check Point SecureClient . SCV
, .
SCV
,
,
SecureClient SCV
Policy Servers.
Policy Server
SCV Editor. SCV Editor -
SCVeditor.exe local.scv
Check Point SCV . D-12.
,
Check Point,
SCV . SCV Editor Policy Server. C:\FW1\NG\Conf ( , SCV Editor,
.
SCV Editor C:\FW1).
Check Point
OfficeScan
OfficeScan OfficeScan SecureClient.
D-10
OfficeScan
SecureClient local.scv.
(
local.scv
): (SCVObject :SCVNames ( : (OfceSCV :type (plugin) :parameters ( :CheckType (OfceVersionCheck) :LatestPatternVersion (701) :LatestEngineVersion (7.1) :PatternCompareOp (">=") :EngineCompareOp (">=") ) ) ) :SCVPolicy ( : (OfceSCV) ) :SCVGlobalParams ( :block_connections_on_unverified (true) :scv_policy_timeout_hours (24) ) )
SCV - 701
, - 7.1
,
. , . local.scv
Check Point SCV Editor Policy Server.
.
D-11
Trend Micro™ OfficeScan™ 7.0
Check Point
:
SCV.
-
OfficeScan local.scv. ,
Check Point
-
, .
Check Point
OfficeScan
local.scv, SCV Editor (SCVeditor.exe). Secure Configuration Verification:
1.
SCVeditor.exe Check Point: www.checkpoint.com/techsupport/ng/fp3_updates.html#opsecsdk
SCV Editor 2.
OPSEC SDK. Policy Server.
SCVeditor.exe
SCV Editor. 3.
Products
4.
user_policy_scv.
Edit ( ) > Product ( OfceSCV Modify.
),
local.scv
: .
Edit (
> Add (
),
, ) > Product ( OfceSCV Add.
)
.
5. (
) > Parameters (
! D-1.
D-12
) > Modify ( OK.
) > Add ( Name Value. D-1. ,
Edit ),
,
OfficeScan
Name (
)
Value (
CheckType
OfceVersionCheck
LatestPatternVersion
{
LatestEngineVersion
{
LatestPatternDate
{
PatternCompareOp
>=
EngineCompareOp
>=
)
} } }
PatternMismatchMessage EngineMismatchMessage
D-1.
SCV
D-1 . Update & Upgrade ( OfficeScan. ,
-
)
. 6.
SCV.
7.
Edit (
) > Product (
8.
) > Enforce ( File (
(
).
).
) > Generate Policy File local.scv,
.
SecureClient OfficeScan SecureClient
, (VPN), OfficeScan
Check Point Check Point
D-13
Trend Micro™ OfficeScan™ 7.0
SecureClient. SCV
SecureClient VPN,
, .
,
SecureClient
, Check Point SecureClient )
(
Add/Remove Programs Windows.
SecureClient:
.
1.
.
2. 3.
Check Point SecureClient SecureClient.
/ . .
4.
« SCV». 5.
D-14
OK.
. OfficeScan
E
,
:
Control Manager
OfficeScan Control Manager. OfficeScan Manager.
Control
, (Tiny
TCP-
Fragment) ,
TCP ,
.Э
, , .
, (Land
IP (SYN)
Attack)
, (SYN/ACK) DoS-
. .
, TCP/UDP-
, ,
(Too Big
,
.
Fragment) ,
, , . .
(DoS-
)
. ,
, DoS, , .
E-1
Trend Micro™ OfficeScan™ 7.0
,
,
,
(Authentication, Authorization, and Accounting, AAA)
. , . .Э
. , , , Cisco Secure Access Control Server AAA
.
(ACS) Cisco.
. ,
, . . .
(
)
-
( .
HTML, VBScript JavaScript
. 1-6).
,
-
.
,
-
ActiveX
, ActiveX.
Java
, Java
IP(Dynamic IP Address, DIP)
Java-
IP-
IP-
. ,
DHCP. MAC, DHCP IP-
. , .
(Internet Protocol, IP)
«
-
, , ,
(
E-2
)–
( , ». (RFC 791)
)
, (ARP), (Conflicted ARP)
IP-
. ARP (
MAC-
), .
. .
(End «I accept» (
User License Agreement, EULA)
) ,
.
«I do not accept» (
)
. ,
, grayware
,
«I accept» .
,
,
,
. Policy Server ,
. OfficeScan ,
,
. -
, ,
,
.
,
, ,
. , -
Trend Micro
OfficeScan /
.
DoS-
, TCP
(Overlapping Fragment)
teardropTCP,
.
. , .
E-3
Trend Micro™ OfficeScan™ 7.0
Policy Server
Policy Server . OfficeScan
.
Server policy
, Policy Server OfficeScan. ,
,
. , . , , . -
, ,
,
. , . , ,
,
.
, . SMTP
, .
(Simple Mail Transport Protocol, SMTP) HTTPS (SSL) POP3 (Post Office Protocol 3, POP3)
POP3 .
SOCKS 4
TCP,
.
SOCKS 4 ,
E-4
OSI.
, (User Datagram Protocol, UDP)
IP . DARPA Internet Program RFC 768. ,
.
,
, IP-
, .
(Dynamic Host Control Protocol, DHCP)
,
DHCP
IP.
(Secure Socket Layer, SSL)
SSL , Netscape Communications Corporation, , ,
, HTTP, NNTP FTP, RSA. FTP (File Transfer Protocol, FTP)
, . . Network Working Group RFC 959. ,
. (Terminal Access Controller Access Control System, TACACS+)
AAA
TACACS +
ACS Cisco.
, .
(Transmission Control Protocol, TCP)
TCP
IP. . DARPA Internet Program RFC 793.
E-5
Trend Micro™ OfficeScan™ 7.0
ICMP -
,
(Internet Control Message Protocol, ICMP)
, .
IP ,
ICMP ,
ICMP IP.
, IP ICMP
: , ,
,
-
. IP. IP-
,
. HTTP
, -
( )
(Hyper Text Transfer Protocol, HTTP)
. «
»
(Adware) -
(spyware), , ,
,
. Policy Server
(Access Control Server, ACS)
. ,
ACS ,
Policy Server. ACS .
ACS ACS Certificate Authority
( ) Certificate Authority (CA). ACS, ACS.
CA (
Cisco ACS. CA ACS Cisco Trust Agent OfficeScan).
SSL
, HTTPSACS.
SSL Policy Server
E-6
HTTPSACS.
SSL
Policy Server
Policy Server Policy Server Policy Server.
,
, , TCP, FTP, UDP, HTTP
.
, . , , . (SYN
DoS-
, TCP-
Flood)
(SYN), (SYN/ACK). Э ,
, .
, .
,
IDS ,
(Intrusion Detection System, IDS)
. , . Cisco Secure ACS.
RADIUS
(Remote Authentication Dial-In User Service, RADIUS) , .
,
,
EICAR, . NAT –
, .
(Network Address Translation, NAT)
, ,
IP,
IP,
.
, , ,
IPIP-
.
(
) , IP«
«
»
, ,
,
. »
, IP. , .
E-7
Trend Micro™ OfficeScan™ 7.0
,
. OfficeScan
OfficeScan . ,
,
)
Cisco NAC. ,
.com .exe
, (
(Network Access Device, NAD)
Cisco NAC Policy Server OfficeScan .
, .com.
.exe
DoS-
, IGMP-
, .
(Fragmented IGMP)
. ,
(Certificate Authority, CA)
/
.
,
.
, ,
,
-
,
: ,
(
) (CA), . (
), ,
.
E-8
,
.
«
» (spyware)
, «
(
,
).
» .
,
, , . -
, , , ,
,
,
.
Cisco Trust Agent (CTA) Cisco. OfficeScan Grayware
Cisco Trust Agent OfficeScan.
-
,
, . «
»
,
,
, .
grayware, Ping
-
,
, OfficeScan .
, (
-
)
IP-
. ,
IPPing of Death
DoS-
:
.
, ICMP-
, ,
, .
Policy Server ( )
, , OfficeScan .
Policy Server
OfficeScan
.
Teardrop-
, DoS-
IP-
.
IP .
E-9
Trend Micro™ OfficeScan™ 7.0
Telnet
Telnet TCP « ». . Network Working Group RFC 854.
TrendLabs
TrendLabs Trend Micro, Trend Micro
E-10
.
5-2 5-3 32-
E-2
641-26 2-9
2-10
2-30
2-3 2-5 2-2
2-30 2-21 Control Manager
2-9
C-3
9-7
E-1 C-3 C-8 C-5
URL-
1-28 E-2
2-21 Cisco Trust Agent (CTA) B-12 Control Manager E-1 4-1 « » 1-15 (Tiny Fragment) E-1
1-17 «
» 1-11 1-17
«
» 1-11 1-16 HTML, VBScript
E-1 (Too Big Fragment)
1-6 JavaScript 1-6, E-2 5-10 4-6 1-16
2-9
E-1 , (DoS-
2-6 ) E-1 , E-2
2-9, 9-24
(AAA)
2-10 2-13 2-10 IPE-2
(DIP)
I–1
Trend Micro™ OfficeScan™ 7.0
2-11 1-28 1-28
1-3 -
1-20
9-7 2-10 1-25 1-23
2-13 2-11 2-13 2-12 2-11 2-12 1-17
URL9-23
readme OfficeScan
9-23 9-22 2-77 2-8 2-8, 7-2 2-8
1-3
7-5 7-4
-
1-4 (IP) E-2
2-8
9-22 2-8, 7-7
9-22
7-2
9-22 2-8, 7-6
9-23 9-23 9-23
7-9 / 1-4
9-23
2-8, 7-7 2-8
9-23 Policy Server B-32 2-8, 7-2 2-8, 7-6
E-2 5-7
9-23 -
9-23 9-23 EICAR 9-22 9-22
Э TrendLabs 9-23 URL9-22
2-61 2-26
1-16 1-15
9-22 1-16
I–2
Firewall Outbreak Monitor 6-22 6-25 6-5 , 6-3 6-8 6-13 6-9 6-8 6-7 Firewall Outbreak Monitor ( ) 6-8 « » 3-13
1-3 2-47 1-8 OfficeScan 1-8 2-5 1-23 2-21 7-5 1-23
2-77
1-18
1-24 2-25 2-26 (EULA) E-3
1-24 2-13 2-7
2-68 2-5 2-5
1-6 E-3
1-23 4-4 1-17 1-9
URL-
9-25 4-5 1-24
Image Setup Utility ( ) 8-11 1-8 2-16 2-8, 2-36
1-25 1-24 Cisco A-21 1-8 1-12
1-26
1-11 ICSA 1-12
1-17 /
,
1-12
URL1-13
1-4
1-9, 3-7
E-3
E-3 6-5
6-14
I–3
Trend Micro™ OfficeScan™ 7.0
1-3 1-4 4-5 «
2-33 2-20
»
3-11 -
2-21
1-4
2-49
2-8, 2-25 2-21
2-44 ACS B-18
2-26
2-54
2-30
2-51
2-33
2-58 2-42
Update Now ( ) 2-34 2-26
5-9
1-25
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Windows 1-4 1-4
Control Manager 1-5
Trend Micro 9-25 Windows 1-3 1-5
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9-23 9-23
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2-54
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4-2 Policy Server B-34
1-8, 3-2 E-4 1-8, 3-2
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Control Manager 1-5
4-2 2-21
2-13 -
2-7 4-2
E-3 2-12
2-21 7-2
1-5 8-1, 9-1
7-7
9-23
7-5 7-4 7-2 7-7 7-6 OfficeScan 2-4
2-68 1-19, 5-2 5-2 5-3 5-10 2-5
5-7 2-7 Windows NT 2-47
(SMTP) E-4 (UDP)
SNMP 2-46 2-44 2-46
E-5 (DHCP)
2-45
E-5 (SSL) 1-20
9-5 E-5
2-7
(HTTP) 1-22
1-8, 3-3 E-6
I–5
Trend Micro™ OfficeScan™ 7.0
(FTP) OfficeScan 2-6
E-5 ACS B-3 E-6 CA A-19 CA E-6
(TACACS+) E-5 (TCP) E-5
B-7 . TrendLabs 9-26
ISO 9002 – SSL E-6 A-17
(ICMP) E-6 POP3 E-4 SOCKS 4 E-4
ACS B-3 CA A-19, B-7 Policy Server SSL B-10 ICSA 1-12 1-9
Cisco Trust Agent (CTA) 2-6 2-33 Cisco Secure ACS B-3 3-2 (adware) 1-8 E-6
1-7 E-7 Policy Server B-35 (SYN Flood) E-7 9-23
(IDS) 6-8 E-7
4-3
Policy Server (
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2-5 7-4
2-61 2-5 2-49
2-18 1-4 2-17
2-54 2-51
2-20
2-58 9-5
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2-5 Scan Now (
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9-23
«
» 1-6 E-7
(RADIUS) E-7 9-23
5-9
9-23 1-23
2-5 Control Manager C-8 2-5 4-4 2-12
9-2 2-8, 8-3 2-8, 8-10 8-20 Client Mover I ( Client Packager ( 8-10 Image Setup Utility ( 8-11 Login Script Setup ( ) 8-3 Restore Encrypted Files ( Server Tuner ( Touch Tool ( Vulnerability Scanner (
) 1-3 ) 1-17 E-8 ) 8-11 ) 8-9 ) 8-15 ) 8-3 2-8, 8-3
-
2-5
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Control Manager C-5 2-5 Policy Server Cisco NAC B-15 (NAD) E-8
9-23 E-8
3-2 2-8, 8-10 2-7 SNMP 2-43 2-42 2-43 2-38, 2-43 1-23
2-8
1-8 1-11 1-10 1-22 .com E-8
.exe 1-6
E-7 9-1, 9-24 E-7 -
E-8 ActiveAction 2-50 IntelliScan 2-50
Policy Server A-20
I–7
Trend Micro™ OfficeScan™ 7.0
A (CA)
ActiveX 1-6, 3-5 « » E-2
E-8 E-8
3-5
C Cisco NAC 2-6 9-2
9-6 Cisco Trust Agent (CTA) 1-9, B-12 E-9 2-6 Windows NT/2000 A-21 Windows XP A-21 Cleanup Now ( ) 2-5, 3-9 Client Packager ( ) 8-10 Control Manager C-2 C-3 OfficeScan C-2 OfficeScan C-8 C-2 C-4 C-5
-
9-7 9-7 9-3 9-5 9-5 9-2 Cisco NAC 9-6 Enterprise Client Firewall ( ) 9-3 1-6 E-8
«
» 1-9
« : 1-9, 3-7
»
D
1-9, 3-7 «
»
Damage Cleanup Services ( ) 2-5 Cleanup Now ( 3-9 [email protected] 1-28
3-14 ActiveX 3-5 « 3-13
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»
E
3-11 1-7, 3-2 3-3
Enterprise Client Firewall ( ) 2-6, 7-7 Trend
7-7
Micro 3-4
6-2
3-3 «
1-7, 3-2 »
2-6 2-6
1-7, 3-2
9-3
E-9
F
Э
Firewall Outbreak Monitor ( ) 2-6, 6-8
2-5 Э
I–8
9-22
6-22
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G
Ping of Death
grayware (
E-9
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E-9
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H HTTPS E-4 Policy Server (
HyperText 1-22
I
A-20 ) B-32
Image Setup Utility ( Internet 1-21 Internet Information Server (IIS) 1-21
) 8-11
B-34 B-20 B-26, B-29 B-35
J
E-9
Java
E-4 E-4
E-2 1-6
B-32
L local.scv D-11 Login Script Setup ( ) 8-3
M Manual Outbreak Prevention ( ) 2-6 5-9
O OfficeScan SecureClient D-10 1-22 1-26 1-18 1-21 OfficeScan for Wireless 1-18 Outbreak Prevention ( ) 2-4
P Ping (
) E-9
Cisco Secure ACS B-3 SSL B-10 E-6 Policy Server Cisco NAC B-34 B-34 Policy Server A-8 B-29 B-26 ACS B-18 B-35 Policy Server B-20 B-2 A-9 A-15 A-12 B-32 A-6 ACS B-3 ACS B-3 CA A-19, B-7 Policy Server SSL B-10 A-17 Policy Server OfficeScan A-16
I–9
Trend Micro™ OfficeScan™ 7.0
V
A-14 A-10 Policy Server B-15 Cisco Trust Agent (CTA) B-12 Policy Server SecureClient D-10
Virus Outbreak Monitor 1-19 Virus Outbreak Monitor ( ) 2-5, 5-11 VPN D-13 Vulnerability Scanner (
Q Quarantine Manager (
) 2-7
W Wireless Protection Manager 1-18
R Restore 2-4 Restore Encrypted Files ( ) 8-11
S Scan Now ( ) 2-5, 2-63 SCV Editor D-10 Secure Configuration Verification . SCV SecureClient D-10 OfficeScan D-10 Policy Server D-10 SCV Editor D-10 Server Tuner ( ) 8-9 SolutionBank – . « » 1-28 SSL 1-20
T TCP/IP 1-22 TeardropE-9 Telnet E-10 Trend Micro 9-22 TrendLabs 9-23, 9-26 E-10
U Update Now ( URL-
) 1-25, 2-34 1-28, 9-25 1-13 readme, 9-23
Cisco NAC A-2
I–10
) 8-3