TREND MICRO OfficeScan 7 Руководство администратора

В руководстве администратора программы Trend Micro OfficeScan описаны основные функции данного программного обеспечения

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TREND MICRO OfficeScan 7

TM

TM

Комплексная защита корпоративных компьютеров

Руководство администратора

Trend Micro Incorporated .

Trend Micro

readme, , :

-

www.trendmicro-europe.com/download :

Trend Micro , (1)

. ,

Trend Micro.

Trend Micro, Trend Micro t-ball logo, Control Manager, OfficeScan, ServerProtect, TrendLabs Trend Micro Anti-Spyware Services Trend Micro Incorporated. . © Trend Micro Incorporated, 2005

.

. ,

,

Trend Micro Incorporated. : OSEM72212/50217 :

2005 № 5,623,600; 5,889,943; 5,951,698; 6.119,165 Trend Micro OfficeScan . .

Trend Micro. Trend Micro ,

. Trend Micro,

[email protected].

. :

www.trendmicro.com/download/documentation/rating.asp

,

1:

OfficeScan™

32-

OfficeScan 7.0 .................................................. 1-3 ................................... 1-3 ................................... 1-4 OfficeScan ............................................................... 1-6 ......................................................... 1-6 « » (grayware) ................................................ 1-7 OfficeScan ................................... 1-8 OfficeScan ....... 1-15 ................ 1-18 OfficeScan ............................................. 1-21 OfficeScan ............................................................... 1-21 OfficeScan ............................................................... 1-22 64. 1-26 ......................................................................... 1-26 OfficeScan ..... 1-28

2:

OfficeScan -

....................................................... 2-2 ................................................... 2-3 .................................................. 2-9 OfficeScan ...................... 2-10 ........................... 2-10

i

Trend Micro™ OfficeScan™ 7.0

OfficeScan ...........................................2-11 OfficeScan ................................................................................2-13 ...................................................................2-13 OfficeScan .............................................................2-16 ...........................................2-16 ............................................................2-17 ....................................2-21 .........................................................2-25 NAT .........2-35 ...........................................2-36 .........2-38 ....................................................2-40 ..........................................................2-41 ........................2-42 .........2-44 .............................2-47 .....................................2-49 ActiveAction .....................................2-50 IntelliScan .........................................................2-50 ....................................2-51 ................................................................................2-54 .........................2-58 ................2-61 Scan Now ( ) ......................................................................2-63 .....................2-68 .........................................2-73 .......................2-77

3:

«

» « «

ii

, »

» ..........................................................................3-2

........................................................ 3-2 » ........................................................ 3-3 ................................... 3-3 Trend Micro .......................................... 3-4 ........................ 3-4 ActiveX ............................................................ 3-5 ............... 3-6 » ................................................................. 3-6 (Grayware) ................................................ 3-6 ...................................... 3-6 Cleanup Now ( ) ..................... 3-9 « » ................................................................................... 3-11 « » .............................................................................. 3-13 « » ......................................... 3-14 «

«

4: -

................................................ 4-2 ........................... 4-2 OfficeScan ....................... 4-3 ................................................ 4-4 .............................................. 4-5 .... 4-6 OfficeScan .............. 4-7

5: ..................................................................................... 5-2 ................................................. 5-2 ........................................................... 5-3 ...................................... 5-7 .............................................................................. 5-9

iii

Trend Micro™ OfficeScan™ 7.0

..............................................................................5-10 Virus Outbreak Monitor .........................5-11

6: .............6-2 .............................6-5 ...............6-7 ......................................................6-9 ..........................................................6-13 .................6-14 .............................................................6-14 ......................................................6-16 ...........................................................6-19 Firewall Outbreak Monitor ( ) .............................6-22 ......................................................6-24 ........................................................6-25

7: ..............................7-2 ..............................7-2 ...............................7-4 ...........................7-4 ........................7-5 ...........................7-6 .....................7-7 ...................................................................................7-7 ..............................................................7-9

8: ..........................................................8-2 ...................................................8-3 Login Script Setup ( ) ......8-3 Vulnerability Scanner ( ) .......................8-3

iv

Server Tuner ( Client Packager ( Image Setup Utility ( Restore Encrypted Files (

) ....................................... 8-9 ............................................ 8-10 ) .............. 8-10 ) ................ 8-11

) .................................................... 8-11 Client Mover I ( I) ................................. 8-14 Touch Tool ( ) .................................... 8-15 ServerProtect Normal Server Migration Tool ( ServerProtect Normal Server) ....... 8-16 ..................................................... 8-20 Client Mover II ..................................................................... 8-20 Database Backup ( ) ............. 8-20 Database Packer ( ) ..................... 8-20 Icon Cleaner ( ) ....................................... 8-20 Network Scan Switch ( ) ............................................................. 8-21 Register Shell ( ) ............................. 8-21 Remote Agent ( ) ...................................... 8-21 GUID Changer ( GUID) .................................... 8-22

9:

, ........................................................ 9-2 ...................................................... 9-2 ........................................................................... 9-2 ...................................................................... 9-2 ................................. 9-3 .......................................... 9-3 ................................................................... 9-5 ........................................................................ 9-5 Policy Server Cisco Network Admission Control (NAC) ........................................................................ 9-6 ........................................................................... 9-7 ....................................................................... 9-7 ........................................ 9-8 ....................................... 9-8

v

Trend Micro™ OfficeScan™ 7.0

OfficeScan Windows XP ......................................9-8 OfficeScan .9-8 ....................9-9 ................9-10 ...................9-11 ..........................................9-12 ...........9-14 -

..........................................................................9-14 ..........................9-15 ................................................................9-18 (POP3) .......................................................................9-19 , (NAT) .......................................................9-20 Trend Micro ......................................9-22

Trend Micro ................................................................................9-22 ................................................................9-23 ......................9-24 Trend Micro ........................................9-24 Trend Micro ................................................................................9-25 TrendLabs ...............................................................................9-26

A:

Cisco™ NAC Trend Micro Policy Server

Cisco NAC ........ A-2 ................................. A-2 .......................................................................... A-2 ................................................................................ A-4 Cisco NAC ............................................................ A-5 ............................. A-6 Policy Server ...................................................... A-8

vi

Policy Server ......................................................................... A-9 ................................................ A-16 ................................................. A-17 CA ....................................... A-19 Policy Server .......... A-19 Cisco Trust Agent (CTA) ........................ A-21 Cisco ........ A-21

B:

Policy Server Э

Cisco NAC

Policy Server NAC .....B-2 Cisco Secure ACS ....................................B-3 CA .....................................B-7 Policy Server SSL ...........................B-10 Cisco Trust Agent ............................................B-12 Cisco Trust Agent ........B-15 Policy Server Cisco NAC .................................B-15 ACS ...........................................................B-18 Policy Server Cisco NAC .................................B-20 Policy Server ...............B-20 Policy Server ......B-21 OfficeScan ............................................................B-24 ...............................................................B-26 .............................................................B-29 ...........B-32 .............................B-34

C:

Control Manager™ OfficeScan Control Manager ...................................................C-2 Control Manager OfficeScan ....................................................................................C-2 Control Manager? .............................................C-3 .............................................C-3 , ..................C-3 ...................................C-4

vii

Trend Micro™ OfficeScan™ 7.0

Control Manager ........................................... C-5 OfficeScan Control Manager ............... C-8 ......................................................................... C-8

D:

OfficeScan

Wireless Protection Manager ............... D-2 ...................................... D-3 Wireless Protection Manager ............... D-3 Wireless Protection Manager .................. D-5 OfficeScan for Wireless ................................... D-5 ..................................... D-6 ....... D-6 ......................................................... D-7 ............................................... D-7 Check Point ................................................................................ D-10 OfficeScan .............................. D-10 Check Point OfficeScan ................................... D-12 SecureClient OfficeScan ............................................................ D-13

E:

viii

1

OfficeScan™ Trend Micro OfficeScan « ,

» .

Windows™ NT/2000/XP/Server 2003 , , Java™-

OfficeScan , Windows 95/98/Me, ,

ActiveX™.

OfficeScan , . -

, OfficeScan.

1-1

Trend Micro™ OfficeScan™ 7.0

FTP/ -

/

OfficeScan

OfficeScan

. 1-1

OfficeScan

OfficeScan •

:

OfficeScan Micro ActiveUpdate,

-

Trend ,

. • « •

OfficeScan Windows NT/2000/XP/Server 2003 » . OfficeScan,

, Windows 95/98/Me -

, .

1-2

,

OfficeScan™

OfficeScan 7.0 OfficeScan :



«

»

«

,

(spyware) : OfficeScan , Trend Micro (grayware), » (spyware) ( « » . (grayware) . 1-7). OfficeScan « » , « ».

OfficeScan

,

.

OfficeScan

, grayware.



OfficeScan Windows,

Windows: , Windows Server 2003. .



.

(

):

OfficeScan,

( « )

OfficeScan,

»

,



OfficeScan. •

: OfficeScan . OfficeScan .

1-3

Trend Micro™ OfficeScan™ 7.0



: , .



Windows Windows 2000, NT



: OfficeScan Server 2003.

Server 2003 (IA-64). 64-

OfficeScan Windows XP Windows x86 Itanium 2 Architecture-64 . 32. 1-26.

/

: .

OfficeScan ,

,

,



OfficeScan ,

, IT-

,

.



: OfficeScan OfficeScan

.

. •

:

10

, . •

1-4

ServerProtect Normal Server Migration Tool: Э Windows Trend Micro™ ServerProtect Normal Server OfficeScan.

OfficeScan™

• OfficeScan

: . •

Control Manager: OfficeScan,

,

, Control Manager. Э Control Manager

.

1-5

Trend Micro™ OfficeScan™ 7.0

OfficeScan OfficeScan , .

, .

. ,

, ,

-

. :



-

ActiveX –

,

ActiveX. •

– .



.com .com



.exe – .exe.

Java – ,

Java

Java-

.



– .



«

,

»–

, ,

, •

HTML, VBScript -





. JavaScript – (

. ), ,

,

1-6

.

OfficeScan™

,

,

-

. ,

,

.

, ,

.

, TCP, FTP, UDP, HTTP

, . ,

-

, .

,

,

, . (Enterprise Client Firewall) ( . 6-1).

.

«

» (grayware) ,

.

(grayware) –

, "

",

,

.

,

, ,

, .

OfficeScan

,

: •

«

» ,

,

:

,

, ,

.

1-7

Trend Micro™ OfficeScan™ 7.0



(adware): , .

,

.



: .

,

,

(«pay-per-call»), ,

. •

-

,

:

,

.



: .



: .



: .



.

:

OfficeScan , OfficeScan

OfficeScan

: •

OfficeScan,

:

. •

OfficeScan

: .



: OfficeScan;

, (

. . 1-10).

1-8

OfficeScan™



: (Damage Cleanup Services) » « »

« •

.

: «

»,

. •

« OfficeScan

»

: , ,

«

»



« «

,

. »

»

:

,

.



:

,

. •

: (



Cisco Trust Agent ( Cisco NAC):

OfficeScan ). (Policy Server) OfficeScan

, ,

Cisco NAC.



: , Micro

/

,

OfficeScan .

Trend OfficeScan.

OfficeScan OfficeScan. . -

1-9

Trend Micro™ OfficeScan™ 7.0

Trend Micro

, .

,

OfficeScan , «

,

»,

,

,

. , . Trend Micro, ActiveUpdate, Trend Micro / ( ,

).

Trend Micro

:

( ).

-

;

, ,

:

http://ru.trendmicro-europe.com/enterprise/support/pattern.php

,

« «

». »,

,

, TrendLabs™ . , . .

1-10

OfficeScan™

, , Trend Micro. Trend Micro . 3

1.

xxx,

, 786. ,

2. 6

2003

,

x.xxx.xx.



2, .



3 .



2 Trend Micro. 786

1.786.01.

.

Trend Micro Trend Micro. , , ,« «

»

»,

, , ,

-

, .

: •

«



«

»–

; »–

,

, .

1-11

Trend Micro™ OfficeScan™ 7.0

, ,

, OfficeScan .

.

(

), (

). ,

(

MIME

BinHex). , ,

,

zip, arj cab. OfficeScan ( 20).

, , .

Trend Micro

:



, (

.

. 1-10). •

, , ,

,

SQL Slammer. Trend Micro ,

(

ICSA

).

,

Trend Micro .

Trend Micro Trend Micro • ;

1-12

, :

.

OfficeScan™



, ;



;



, /

,

. ,

-

Trend Micro:

http://www.trendmicro-europe.com

, Trend Micro ,

,

, . , •

Trend Micro: ,

: . , .

Windows , –

-

(

,

,

).



,

:

. Windows , . •

,

: .

. Trend Micro Windows

, .

1-13

Trend Micro™ OfficeScan™ 7.0



,

: ,

, .

Windows, ,

. . ,

Trend Micro:

http://kb.trendmicro.com/solutions/search/main/search/ default.asp

-

Trend Micro, :

http://www.trendmicro-europe.com/download

readme, , readme . :

1-14

OfficeScan . , Client Privileges and Settings ( )( . . 2-68).

, . ,

OfficeScan™

OfficeScan -

OfficeScan :

• •

«

»

• • •

«

»

• • •

OfficeScan

• • •

OfficeScan ,

, , . , ,

.

, , .

«

»

OfficeScan

: ,

1-15

Trend Micro™ OfficeScan™ 7.0

.

«

.

,

» , OfficeScan.

, ,

– .

, ,

. OfficeScan.

,

Trend Micro .

(Manual Scan (

Scan Now (

)

)), , .

«

«

» -

,

, OfficeScan ,

.

, .

OfficeScan .

1-16

»

OfficeScan™

. , . Outbreak Prevention

, .

Scan Now (

)

.

OfficeScan OfficeScan

, .

Windows. OfficeScan.

OfficeScan

Windows

OfficeScan, .

Windows NT/2000/XP/Server 2003

, .

, . (IDS)

, , .

1-17

Trend Micro™ OfficeScan™ 7.0

( .

, OfficeScan for Wireless Palm™, Pocket PC ™ EPOC™

OfficeScan for Wireless

Wireless

.

Wireless

.

)

.

Palm, Pocket PC EPOC Wireless Protection Manager. OfficeScan for OfficeScan.

К К .

,

OfficeScan for Windows

. Wireless Protection Manager Manual.pdf Micro\Wireless Protection Manager. : Manual.pdf Reader

Trend Micro™ Policy Server

Trend

Wireless Protection Manager Adobe™ Reader™. Acrobat www.adobe.com.

Cisco Network Admission Control (NAC)

, . Policy Server Cisco NAC

OfficeScan . OfficeScan.

1-18



,

OfficeScan ,

,

Cisco.

,

-

OfficeScan™

OfficeScan . OfficeScan. ,

-

Java, CGI, HTML

HTTP.

Trend Micro OfficeScan Services – DCS) Windows,

(Damage Cleanup , « «

», »

(

DCS «

», «

»

. 3-6).

Virus Outbreak Monitor (Virus Outbreak Monitor) OfficeScan. OfficeScan. OfficeScan .

(Outbreak Prevention) : •

.

• ,

.



, .

• OfficeScan

.

1-19

Trend Micro™ OfficeScan™ 7.0

OfficeScan OfficeScan

-

(Secure Socket Layer, SSL).

OfficeScan ,

«

Key Infrastructure, PKI). .

1-20

» (Public

OfficeScan™

OfficeScan OfficeScan –

, :



-

,

, •

Trend Micro ActiveUpdate, .

, Windows NT/2000/XP/Server 2003 « »

Windows 95/98/Me, .

,

OfficeScan

: readme.

OfficeScan OfficeScan , .

, :



,

.



, Trend Micro, .

HTTPHTTPWindows XP 4.0

Windows NT, Windows 2000, Windows Server 2003 Internet Information Server™ (IIS) . Windows 2000/XP/Server 2003 Apache 2.0 . HTTP.

1-21

Trend Micro™ OfficeScan™ 7.0

-

, .

( HTTP).

) (HyperText Transfer Protocol, HTTPTCP/IP, HTTP-

HTTP(

.

.

. 1-2).

OfficeScan

.

OfficeScan

OfficeScan -

.

OfficeScan

. 1-2

HTTP-

OfficeScan Windows OfficeScan

. :

, .

1-22

OfficeScan™

. ,

,

Client Mover ( . Client Mover I (

I)

. 8-14). ,

. , ,

,

.

)

( -

.

( . . 2-68). OfficeScan

:

• •



, OfficeScan, OfficeScan.

.

, ,

1-1.

1-23

Trend Micro™ OfficeScan™ 7.0

Scan Now ( ),

;

(

) ; (

)

; ;

1-1.

,

– ,

Э

, ,

. , , OfficeScan

1-24

.

OfficeScan, .

OfficeScan™

: •

Update Now (

);

• Include roaming clients ( Automatic Deployment (

) ). .

. 2-25. .

, ,

1-2.

(

)

;

(

) ; ( )

1-2.

,

1-25

Trend Micro™ OfficeScan™ 7.0

32-

64-

OfficeScan Windows XP Windows Server 2003 Itanium 2 Architecture-64 (IA-64). OfficeScan 32:

x86 64-

32-

64-

, ,«

»

-----

-----

Wireless Protection Manager

-----

SecureClient

-----

OfficeScan

,

.

. : • ;

1-26

-

OfficeScan™

• ; • ; • ; • ,

,

SNMP

Windows; • . CGI, HTML

-

OfficeScan. , Java,

HTTP. -

, -

(

.

).

1-27

Trend Micro™ OfficeScan™ 7.0

OfficeScan OfficeScan

:



– OfficeScan,

, . :

http://www.trendmicro-europe.com/download/



– OfficeScan. : http://www.trendmicro-europe.com/download/



– ,

,

, . •

OfficeScan.

readme –

, . ,

, .





, . .

:

http://ru.trendmicro-europe.com/enterprise/support/ knowledge_base_search.php

Trend Micro ,

. Trend Micro,

[email protected].

.

,

: www.trendmicro.com/download/documentation/rating.asp

1-28

2

OfficeScan OfficeScan

. :



-



OfficeScan

. 2-2 . 2-16

• • •

. 2-38 . 2-40 . 2-49

• • •

. 2-68 . 2-73 . 2-77

2-1

Trend Micro™ OfficeScan™ 7.0

OfficeScan , -

,

, Java, CGI, HTML

HTTP.

:

-

1. : http://{

_

_OfficeScan}:{

}/officescan.

SSL, https://{

_

}/officescan.

_OfficeScan}:{

OfficeScan.

2.

. 2-1. -

.

3. -

2-2

Password ( Summary (

),

Enter. ).

OfficeScan

OfficeScan,

: -

-

OfficeScan. ,

OfficeScan .

-

,

-

: . ( Cleanup Now (

, )

Toolbox ( ) Scan Now ( Clients ( ).

)).

,

, .

-

. 2-2

-

.

2-3

Trend Micro™ OfficeScan™ 7.0

: •

Scan Now (

)–

, (



Now ( ) Update Now ( Trend Micro ActiveUpdate

. 2-63). )–

Scan

.

, ,

,

, ,



« » 2-20.) Cleanup Now (

.(

.

)–

«

,

», « .(

)

.

»

.

Cleanup Now (

. 3-9.) , .

Summary (

)

Summary (

)

, , .

Outbreak Prevention ( Deploy Now (

) ) .

Restore (

) .

2-4

OfficeScan

Virus Outbreak Monitor (

)

Virus Outbreak Monitor (

)

Virus Outbreak Monitor ),

(

OfficeScan .

Clients (

)

Scan Options (

)

, .

Client Privileges/Settings ( /

) , , .

Export/Import (Э /

)

.

Scan Now ( Cleanup Now (

)

-

.

) «

», «

» .

Uninstall Clients ( View Status (

)

, )

.

Notify Install ( ) Remote Install (

.

OfficeScan. ) Windows NT/2000/XP/Server 2003 . , .

2-5

Trend Micro™ OfficeScan™ 7.0

Verify Connection (

)

(

Global Client Settings (

).

)

, ,

, , .

Enterprise Client Firewall ( Profile List (

) ,

)

. .

Policy List (

, ) . , .

Firewall Outbreak Monitor ( ) .

Cisco NAC Policy Servers (

)

.

Agent Deployment ( Client Certificate (

)

Cisco NAC. , Cisco NAC.

)

Administration ( Set Console Password (

) ) , -

2-6

.

OfficeScan

Standard Alert (

) OfficeScan .

Outbreak Alert ( )

, .

Client Alert Message (

, ) .

Intranet Proxy ( -

)

, .

Web Server ( )

-

Inactive Clients (

)

. ,

. Quarantine Manager (

) , .

Product License (

)

.

World Virus Tracking ( ) Database Backup ( )

OfficeScan OfficeScan .

Updates ( Server Update (

.

) )

, Trend Micro.

2-7

Trend Micro™ OfficeScan™ 7.0

Client Deployment (

)

.

Rollback ( ) , .

Logs (

)

Virus Logs (

, )

, .

Update Logs (



)

. System Event Logs (

, )

,

,

.Э , OfficeScan . Verify Connection Logs (

,

) .

Firewall Logs (

)

. , OfficeScan.

Log Maintenance (

) .

Tools (

)

Administrative Tools ( Client Tools (

2-8

, )

. )

Э

.

OfficeScan

-

, , . .

Log Off (

)

,

. -

,

. Help (

)

:

• Contents and Index (

, . )

• Knowledge Base ( )

, Trend Micro , OfficeScan.

• Security Info (

, Trend Micro, ) .

• Sales (

,

Trend Micro

) .

• Support (

,

-

) Trend Micro, Trend Micro.

• About (

,

,

)

, , .

2-9

Trend Micro™ OfficeScan™ 7.0

, ( ).

OfficeScan OfficeScan Java OfficeScan . Outbreak Prevention ( ), Clients ( ), Logs ( ) Console ( ) ,

Go to Client .

OfficeScan OfficeScan

. 2-3

OfficeScan

OfficeScan.

Windows NT/2000/XP/S erver 2003

Windows 95/98/Me OfficeScan: ,

2-10

,

OfficeScan

Windows NT/2000/XP/S erver 2003

Windows 95/98/Me /

OfficeScan OfficeScan

, .

,

, . NetBIOS, Windows Active Directory .

,

DNS. ,

, .

OfficeScan Windows NT/2000/XP/Server 2003. Windows NT/2000/XP/Server 2003 OfficeScan. , OfficeScan Windows NT/2000/XP/Server 2003 . ,

-

OfficeScan,

,

. OfficeScan:

Clients (

1.

).

Clients (

)

.

2-11

Trend Micro™ OfficeScan™ 7.0

Add (

2. Domain (

).

Add

). OfficeScan OfficeScan.

3.

OK.

OfficeScan:

Clients (

1.

).

. ,

2. (

,

).

Move ). OfficeScan

Move Clients (

, . :

3. •

OfficeScan: i.

Move selected client(s) to another Domain ( ) OfficeScan, .

ii.

OK.

i.

Move selected client(s) to another OfficeScan Server OfficeScan) .

OfficeScan.



OfficeScan: ( ii.

OK. OfficeScan:

Clients (

1.

).

Clients (

)

. OfficeScan

2.

OfficeScan,

. OfficeScan.

, OfficeScan.

3. .

OfficeScan

4. ( 5.

2-12

).

. OK.

Delete

OfficeScan

OfficeScan:

Clients (

1.

).

Clients (

)

. OfficeScan, Rename Domain (

2.

Rename (

OfficeScan OfficeScan.

3.

). ).

OK.

OfficeScan OfficeScan, . •

OfficeScan,

.



OfficeScan , ,

OfficeScan SHIFT, . •

OfficeScan , CTRL,

, OfficeScan.



.



.

: :

1.

Simple Search (

).

2-13

Trend Micro™ OfficeScan™ 7.0

,

:

.

OfficeScan

, .

Search (

2.

). .

:

1.

Advanced Search ( Advanced Search (

). ). :

2. •

Basic (

)

IP range ( IP-

IP.

IP Segment (

)–

IP-

)– . .

, 10.5.0.0

IPPlatforms ( .

IPIP10.5, 10.5.255.255.

, ,

)–

Processor Architecture ( : x86

)– Itanium Architecture-64

(IA-64). Domain (

)–

MAC Address – •

Version (

-

(

).

):

Earlier than ( ) Scan Engine version (

2-14

. , )

, Earlier than and including ( );

Virus Pattern File version (

);

Client Program version (

);

OfficeScan

Damage Cleanup Template version ( ); Spyware/Grayware Cleanup Pattern version ( « »

);

Damage Cleanup Engine version ( ); Spyware/Grayware Scan Pattern version ( « » ); Common firewall driver version ( ); Network virus pattern version (

);

Cisco Trust Agent program version ( Agent). •

Status (

Cisco Trust

)

Connection ( ( ), Offline (

)– )

Outbreak Prevention ( Activated (

)

Normal (

Enterprise Client Firewall ( Enabled (

)

Disabled (

)–

Intrusion Detection System ( Enabled ( Infected client (

: Online ).

Roaming (

)

Disabled (

). )– ). )– ).

)– .

Update Agents ( ( ) Disabled ( 3.

OK.

)–

Enabled ). .

2-15

Trend Micro™ OfficeScan™ 7.0

OfficeScan OfficeScan.

,

OfficeScan: OfficeScan.

1.

,

2. ,

,

( . 2-21).

-

.

OfficeScan

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( )

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(

,

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).

.

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OfficeScan ActiveUpdate ( )

ActiveUpdate >

,

OfficeScan

OfficeScan > .

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OfficeScan ActiveUpdate >

ActiveUpdate ( ) ,

OfficeScan > , >

, OfficeScan

, . .

2-16

OfficeScan

Э

ActiveUpdate > >

,

ActiveUpdate )

(

OfficeScan . .

OfficeScan , . Э

OfficeScan ActiveUpdate > (

,

ActiveUpdate ).

OfficeScan .

OfficeScan , .

, «

»

, OfficeScan. OfficeScan

, Trend Micro ActiveUpdate. ,

Automatic Deployment ( Client Deployment (

) ).

2-17

Trend Micro™ OfficeScan™ 7.0

Trend Micro OfficeScan. ,

, Trend Micro

. OfficeScan .

: Trend Micro

OfficeScan

:

• • . . 2-18. . . 2-20. -

, .

-

-

.

. 2-21. OfficeScan, , . 2-22.

,

.

. ,

,

, . :

1. (

2-18

Updates ( ) > Automatic Update ( Automatic Update (

) > Server Update ). ).

OfficeScan

2.

Enable scheduled update of the OfficeScan server OfficeScan ).

(

Components ( ( OfficeScan

3.

)

, OfficeScan -

. 1-8).

Update schedule ( .

4.

)



Hourly –

.



Daily –

.



Weekly –

.

, .

, . OfficeScan

OfficeScan ,



.

Monthly –

.

.

Time (

)

. Update Source (

5.

)

Micro ActiveUpdate server ( update source ( .

. Trend Micro ActiveUpdate) ) URL-

, Trend Other

6. ,

Retry update if update attempt fails ) Program Update Retry ).

( ( Number of attempts (

) .

Interval (

)

(

)

. 7.

,

Save (

).

2-19

Trend Micro™ OfficeScan™ 7.0

.

Trend Micro .

OfficeScan :

1. (

2. URL3.

Updates ( ) > Manual Update ( Manual Update ( ,

) .

Update Source ( : ActiveUpdate . Update (

)

). Available Update ( ,

. ) .

,

4. 5.

) > Server Update ).

Update Now (

. ).

. Automatic Deployment ( ) Client Deployment (

: )

, , .

, Updates ( Automatic Update (

2-20

, ) > Server Update ( ).

)>

OfficeScan

-

-

: Trend Micro

. -

,

OfficeScan Trend Micro ActiveUpdate . -

:

Updates ( ) > Internet Proxy ( Internet Proxy ( -

1. (

-

Enable Internet proxy (

2.

) > Server Update ). ). -

). -

3. • 4.

SOCKS

. TCP Use SOCKS 4.

4,

-

, .

5.

Save (

).

,

OfficeScan

,

.

OfficeScan , OfficeScan .Э .

2-21

Trend Micro™ OfficeScan™ 7.0

, , Trend Micro ,

, .

: Windows NT/2000/XP/Server 2003. , , 15

, ,

,

.

: 1. ,

( . 2-22).

. ,

2.

(

.

. 2-23). ,

3.

, . :

1024.

,

,

250.

Э ,

.

, , .

2-22

OfficeScan

:

Clients (

1.

).

Clients (

)

. ,

2.

, . . 3. (

Client Privileges/Settings ).

/ Update (

4.

)

Act as Update Agent

(

). ,

:

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Agent ( . , ( . . 2-68). . ,

Act as Update Agent ).

(

Save ( ,

5.

).

, .

Update Agent (

) OfficeScan. ,

Update Source (

). :

1. ( Update Agent (

Updates ( ) > Update Agent ( ).

) > Client Deployment ).

2-23

Trend Micro™ OfficeScan™ 7.0

2.

OfficeScan, Always update from standard update source (OfficeScan server) ( ( OfficeScan)). , Update Source (

),

(

.

. 2-26). Save (

3.

).

OfficeScan ,

( )

(

) ).

,

IP-

Customized update source Update Source ( ,

. :

1. (

Updates ( ) > Update Source ( Update Source (

2.

Customized Update Source ( ).

3.

Customized Update Source ( ) Add ( ). Update Source ( IPIP-

4.

) > Client Deployment ). ).

Add IP Range and ).

, .

5. (

2-24

Update Source ( )

) .

Update Agent

OfficeScan

,

:

. , Act as Update Agent ( ) Client Privileges and Settings ( , )( . . 2-22).

Save (

6.

).

.

, Trend Micro ActiveUpdate .

. .

. 2-17.

Trend Micro

(

) . OfficeScan .

: Trend Micro

OfficeScan

:

• • • Э

( Update Now ( ,

) )

Update Now (

), ( OfficeScan

. 1-8).

2-25

Trend Micro™ OfficeScan™ 7.0

: • • • •

«

»

• •

,

,

• •

Cisco Trust ,

OfficeScan

OfficeScan

. . OfficeScan

-

.

, •

:

OfficeScan

• •

,

,

Trend Micro ActiveUpdate ( . 2-68)

OfficeScan ,

. : ,

1. ( ),

2-26

. .

OfficeScan

OfficeScan (

2.

OfficeScan, ). Trend Micro ActiveUpdate. Э .

3.

:

Updates ( ) > Update Source ( Update Source (

1. (

) > Client Deployment ). ).

:

2. •

OfficeScan Standard update source (update from OfficeScan (

, Server) ( OfficeScan)). •

, Customized Update Source (

) :

i.

Add ( Update Source ( ).

).

Add IP Range and IP-

IP-

ii.

, .

Update Source (

iii.

):

iv. Update Agent ( . Settings ( v.

Specified (

): Client Privileges and )( . . 2-68). ):

IP-

. vi.

Save ( Update Source (

), ).

2-27

Trend Micro™ OfficeScan™ 7.0

:

,

1024 Customized update source ( ).

OfficeScan. OfficeScan , Update from OfficeScan Server if all customized update sources are not available or not found ( OfficeScan, ). 3.

-

Notify All Client(s) (

).

Trend Micro ActiveUpdate , Trend Micro ActiveUpdate. : •

ActiveUpdate , ;



ActiveUpdate, . : Trend Micro

ActiveUpdate .

ActiveUpdate,

,

. Trend Micro ,

OfficeScan -

2-28

.

OfficeScan

ActiveUpdate,

:

Clients (

1.

).

Clients (

)

. ,

2. . . 3. ( Settings ( 4.

Client Privileges/Settings ). Client Privileges and ).

/

Update Privileges ( ) Download from the Trend Micro ActiveUpdate server ( Trend Micro ActiveUpdate). Save (

5.

).

: ActiveUpdate . . 2-26 . ActiveUpdate:

Updates ( ) > Client Deployment ), Update Source ( ). Update Source ( ).

1. ( 2.

( Micro

Customized Update Source ( ). Customized update source ). , : Add (

a.

).

Source ( b.

Trend

Add IP Range and Update ).

IPIP-

, .

2-29

Trend Micro™ OfficeScan™ 7.0

Specified (

c.

). URL-

d.

:

http://officescan-p.activeupdate.trendmicro.com/activeupdate

Save (

e. :

).

, ActiveUpdate Customized update sources ( ).

Notify All Client(s) (

3.

:

).

ActiveUpdate

Customized update source ( ), . . 2-26

, .

. : Trend Micro

.

, Update Now (

), .

OfficeScan

, , .

2-30

OfficeScan

OfficeScan

:

, 30

. ,

. ,

, . Deploy to clients for OfficeScan clients only and excluding roaming clients when they are restarted ( OfficeScan, , ) Automatic Deployment ( . А . 2-30).

, . : ;

1. .

2.

:

Updates ( ) > Client Deployment ) > Automatic Deployment ( Automatic Deployment (

1. ( ). ).

Event-triggered Deployment (

2.

) ,

. •

Deploy to clients immediately after the OfficeScan server downloads a new component – OfficeScan ( ). ,



,

.

Deploy to clients for OfficeScan clients only and excluding roaming clients when they are restarted – OfficeScan (

2-31

Trend Micro™ OfficeScan™ 7.0

)

, OfficeScan (

). ,

Scan the computer after update )

( : •



Perform Cleanup Now and Scan Now: Cleanup Now ( ( )( Perform Cleanup Now: Cleanup Now (

)

Scan Now

). ).

Deployment Schedule (

3.

) .

: •

Minutes –



Hours –



Daily –



Weekly –

(

2-32

{}

.

{}

.

.

.

. . . Minutes ( ) Hours ( ), Update client configurations only once per day ). , OfficeScan / , , . , OfficeScan , .

.

OfficeScan

: Trend Micro ;

,

,

OfficeScan .

,

OfficeScan. Trend Micro

Update client configurations only once per day (

),

. 4. (

, .

.

2-68). Trend Micro

:

. , -

Save (

5.

.

).

, Manual Deployment (

). :

Updates ( ) > Client Deployment ) > Manual Deployment ( ). Manual Deployment ( ), , OfficeScan.

1. (

Update Target (

2.

)

: •

,

, ,

Select clients

with out-of-date components (

2-33

Trend Micro™ OfficeScan™ 7.0

)

Include roaming client(s)

(

).

• (

Manually select clients Select, Manual Deployment . ,

), .

(

) . ,

3.

Notify (

). .

Update Now ( ) OfficeScan ).

Update Now ( Update Now (

)

:

OfficeScan OfficeScan.

1. OfficeScan. 2.

!. . -

3. server (

,

-

Use a proxy .

)

Update Now (

4.

). . Trend Micro

: «

, »

, , .

2-34

OfficeScan

, . :

Logs ( ) > Client Update ( Client Update Logs (

1.

) > Update Logs ( ). ).

Display results per page ( ,

2.

) .

3.

Time/Date (

/

)

Update Components (

).

4. ( ) Progress ( ,

Progress (

View Client Update

). ), 15.

,

5. View ( ) Client Update Detail (

Detail (

). ).

NAT (Network Address :

Translation, NAT), •

-



; OfficeScan . , .

-

, , (

.

. 2-68 А

2-35

Trend Micro™ OfficeScan™ 7.0

. 2-30 ). :



OfficeScan

. -

OfficeScan, Update Now (

), ,

. , .

. . : .

.

OfficeScan • • •

: Windows 95/98/Me Windows NT/2000/XP/Server 2003 Windows XP/Server 2003

IA-64 . .

:

OfficeScan ,

2-36

.

OfficeScan

:

Updates ( ),

1. Rollback (

) > Rollback (

).

, . 2. (

).

Synchronize with Server Rollback ( )

. . , ,

. ,

,

SHIFT,

.

3. Notify (

).

. Back ( (

),

Rollback

). , Rollback server Rollback ( ).

4. , and clients (

. ).

,

5.

.

6. Notify ( ,

). .

2-37

Trend Micro™ OfficeScan™ 7.0

OfficeScan .

, .

, ,

,

.

. -

.

: .

, OfficeScan. :

Clients (

1.

).

Clients (

)

. ,

2. ,

. . Verify Connection ( Verify Connection (

3.

). ). :

4. •

: (

Verify Now ( ).

)

Manual Verification



:

a. ) ( b.

2-38

Scheduled Verification ( Enable scheduled verification ). :

OfficeScan

Once –

.

Hourly –

.

Daily –

.

Weekly –

; . Start time (

c. ). Save (

5. ,

6. .

).

, , .

.

. 7-7.

2-39

Trend Micro™ OfficeScan™ 7.0

, «

»

OfficeScan , .

, .



: OfficeScan .Э

( Virus Outbreak Monitor

.

. 5-11).



: OfficeScan

(

.

. 5-9). •

: OfficeScan (

.

. 2-42). •

: OfficeScan , , ( . . 2-44).



: OfficeScan

, , (

Outbreak Monitor ( 6-22). •

.

Firewall )

.

: OfficeScan , ,

, .

2-40

OfficeScan

Э -

(

.

. 2-47).

-

-

:

%s %n

,

%m

,

%p %v %y %a

,

,

,

%cv %cc %g

(GUID)

%y OfficeScan

:

%m%s %n:

%v, OfficeScan

: %p. : %a.

2-41

Trend Micro™ OfficeScan™ 7.0

OfficeScan

,« .

»

. « OfficeScan ,

» .

:

Administration (

1. Standard Alert (

Include Spyware/Grayware ( ).

2. 3.

)> ).

Save (

«

»

). ,

,

OfficeScan

. :

• • • •

; ; SNMP; Windows NT. (

)

OfficeScan • • • • • • •

2-42

:

; ; ; ; ; ; .

OfficeScan

:

Administration (

1. Standard Alert ( ( (

). ).

)> ) > Email Notification Email Notification

Enable notification via email ( )

2. •

SMTP –



Port number –

: .

,

OfficeScan 25).

( •

To –

.



From –



Subject –



Message –

. . . Save (

3.

).

:

Administration (

1. Standard Alert ( ( (

)> ) > Pager Notification Pager Notification

). ).

Enable notification via pager (

2. ).

,

3. ,

COM-

,

.

Message ( «#».

4.

).

Save (

5.

). SNMP:

Administration (

1. Standard Alert ( SNMP).

SNMP Trap (

)> ) > SNMP Trap ( SNMP).

2-43

Trend Micro™ OfficeScan™ 7.0

Enable notification via SNMP trap ( SNMP).

2. IP-

3.

SNMP . Message (

4.

).

Save (

5.

). Windows NT:

Administration (

1. Standard Alert (

)>

) > NT Event Log ( NT Event Log (

NT). NT).

Enable notification via NT Event Log ( NT).

2.

Message (

3.

).

Save (

4.

).

«

»

. , . . .

.

, . ,

, , ( «

» ). . . 5-2.

2-44

OfficeScan

OfficeScan ,

:

Administration (

1.

)>

Outbreak Alert (

).

Include Spyware/Grayware ( ). Save ( ).

2. 3.

«

»

:



Outbreak Criteria (

)

,

. : OfficeScan

, .

,

100, OfficeScan 101-

Trend Micro OfficeScan ).

:

.

, 100

24

(

OfficeScan

:



;



;



SNMP;



Windows NT. :

Administration (

1. Outbreak Alert ( Notification ( Notification ( 2.

)> ) > Email ). ).

Email

Enable notification via email ( ).

2-45

Trend Micro™ OfficeScan™ 7.0

Alert Message Settings ( :

3. •

SMTP –



Port number –

) . ,

OfficeScan 25).

(

4.



To –

.



From –



Subject –



Message –

. . .

Alert Information to Include ( , .

)

Save (

5.

).

:

Administration (

1. Outbreak Alert ( Notification ( (

)> ) > Pager Pager Notification

). ). Enable notification via pager (

2. ).

,

3. ,

COM-

,

.

Message ( «#».

4.

).

Save (

5.

). SNMP:

Administration (

1. Outbreak Alert ( ( SNMP). 2.

2-46

SNMP Trap (

)> ) > SNMP Trap SNMP).

Enable notification via SNMP trap ( SNMP).

OfficeScan

IP-

3.

SNMP. Message (

4.

).

Save (

5.

). Windows NT:

Administration (

1. Outbreak Alert ( (

NT).

)> ) > NT Event Log NT Event Log (

NT). Enable notification via NT Event Log ( NT).

2.

Message (

3.

).

Save (

4.

).

OfficeScan : •

– OfficeScan

.



– , (

.

. 6-14). •

– ,

OfficeScan

,

. OfficeScan ,

( ). Client Alert Message (

.

,

).

2-47

Trend Micro™ OfficeScan™ 7.0

:

Administration ( ). ).

1. Alert Message ( Message (

) > Client Client Alert

.

2. 3.

Show warning describing source of infection ( ) Alert Message for Infection Source ( ). OfficeScan

4.

Client

,

-

. . , Minimum interval ( ,

, . ) OfficeScan (

).

–1 OfficeScan

,

, .

5.

2-48

Save (

).

OfficeScan

OfficeScan

, »

,« : •

: . .



Office-

: Scan

,

.

OfficeScan

, .

OfficeScan . . ,

, . •

: . . «

:

» .

OfficeScan ,

, Hotbar, .

«

»

OfficeScan , -

( , OfficeScan,

«

. 1-6

.

» (grayware)

. 1-7;

. 2-61).

2-49

Trend Micro™ OfficeScan™ 7.0

ActiveAction . ,

. Trend Micro

ActiveAction. ActiveAction , ,

«

,

»

. Clean (

),

– Quarantine (

). «

»

Quarantine (

). ,

Micro

Trend

ActiveAction. ActiveAction:



: ActiveAction Trend Micro.

,

. • : . Trend Micro .

ActiveAction

IntelliScan IntelliScan -

, . .

(

, .zip

.exe)

. (

2-50

, .txt)

.

OfficeScan

IntelliScan: •

IntelliScan

: , -

.



: ,

IntelliScan .

, ,

, .

. :

Clients (

1.

).

Clients (

)

. ,

2. ,

. . Scan Options (

3.

)>

Manual Scan Settings ( Manual Scan Settings (

). ).

Scan Target ( :

4.

)



All scannable files ( ,



Use IntelliScan — True file type identification ( IntelliScan): IntelliScan – .Э Scan all files (



,

Scan files with the following extensions ( ):

): . , , , ). , .

2-51

Trend Micro™ OfficeScan™ 7.0

. •

Scan compressed files ( , Up to { } layers of compression (

): . {}

) .



Enable Exclusion list (

): ,

.

Exclusion List ( , ).

Exclusion List (

) Enable



Scan memory (not applicable to Windows NT/2000/XP/Server 2003 clients) ( ( Windows NT/2000/XP/Server 2003)): ( ) .



Scan boot area (

): .



Scan hidden folders ( .



Scan for Spyware/Grayware ( ):

): «

» «

»

. •

Scan mapped drives and shared folders on the network ( ):

, .

Scan Action (

5.

)

, .





Use ActiveAction — recommended actions by file type ( , ActiveAction , ActiveAction – Trend Micro . Use customized scan action ( ): ,

):

, .

2-52

OfficeScan

Action1 ( 1) Action2 ( 2) , . Pass ( ), Delete ( ), Rename ( ), Quarantine ( ) Clean ( ). Clean ( ). OfficeScan Action 2 Action 1. ( ): •

Joke (

-

): Quarantine (

). •

Trojan («

»): Quarantine ( ).





Virus (

): Clean (



Test Virus (



Spyware/Grayware (« Pass ( ).



Other (

). ): Pass (

): Clean (

).

»

):

).

Use the same action for all types ( ): ,

.

Trend Micro . Back up files before cleaning ( ).

,

: OfficeScan Client/Backup



Quarantine directory ( UNC , OfficeScan

)

URL-

. :

OfficeScan Client/SUSPECT.

CPU Usage ( :

6. •

High (

):

) (

).

2-53

Trend Micro™ OfficeScan™ 7.0



Medium ( .



Low (

): ):

. : . , OfficeScan.

Save (

7.

).

: , Apply to All ( ),

Save ( ).

) Apply to All (

.

, . :

Clients (

1.

).

Clients (

)

. ,

2. ,

. .

2-54

3.

Scan Options ( Real-time Scan Settings ( Real-time Scan Settings ( ).

4.

Enable Real-time Scan ( ).

)> ).

OfficeScan

Scan Target (

5.

)

. • • •

Scan incoming file ( ,

.

)–

Scan outgoing file ( ,

.

)–

Scan incoming and outgoing file ( )– ( , /

, ).



All scannable files ( , .



Use IntelliScan – all essential file types ( IntelliScan) –



,

)–

, IntelliScan.

Scan files with the following extensions ( )– . . : ?

*.

,

, D,

OfficeScan D,

.D? .D*. , .DAT. Э

.DOC, .DOT

.



Scan compressed files (

)– .

compression (

{}

Up to { } layers of

) .



Enable Exclusion list (

)– ,

Exclusion List (

. )

2-55

Trend Micro™ OfficeScan™ 7.0

,

Enable Exclusion List

(

).

.

. 2-61. •

Scan boot area (not applicable to Windows NT/2000/XP/Server 2003 clients) ( ( Windows NT/2000/XP/Server 2003)) – .



Scan floppy during system shutdown ( )–



Scan for Spyware/Grayware ( )– ,

. «

»

, ,«

,

, •

(

» ).

Scan mapped drives and shared folders on the network ( ), . Scan Action ( OfficeScan

6. •





) .

Display an alert message on the client when a virus is detected ( )– . Use ActiveAction – recommended actions by file type ( ActiveAction – , ActiveAction. Use customized scan action ( ): ,

-

)–

, .

Action1 (

1)

, Pass ( Quarantine (

2-56

Action2 (

2)

.

), Delete (

), Rename ( ) Clean (

), ).

OfficeScan

Clean (

). OfficeScan

Action 2 Action 1. (

): •

Joke (

-

): Quarantine (

). •

Trojan («

»): Quarantine ( ).





Virus (

): Clean (



Test Virus (



Spyware/Grayware (« Pass ( ).



Other (

). ): Pass (

).

»

): Clean (

):

).

Use the same action for all types ( ): ,

.

Trend Micro . Back up files before cleaning ( ).

,

: OfficeScan Client/Backup



Quarantine directory ( UNC , OfficeScan

)

URL-

. :

OfficeScan Client/SUSPECT.

Save (

7.

).

: , (

Apply to All ( ),

Save ( ).

) Apply to All .

2-57

Trend Micro™ OfficeScan™ 7.0

. :

Clients (

1.

).

Client (

)

. ,

2. ,

. .

3.

Scan Options ( Scheduled Scan Settings ( Scheduled Scan Settings ( ).

)> ).

Enable Scheduled Scan (

4. ).

Schedule (

5.

)

,

: •

Daily –



Weekly –

. . .



Monthly – .

. (Daily

( ), Weekly ( Start time (

Monthly (

)),

)

.

Scan Target ( . .

6.

2-58

)

)



All scannable files ( , .

,



Use IntelliScan – all essential file types ( IntelliScan) –

,

)–

, IntelliScan.

OfficeScan



Scan files with the following extensions ( )– , . .



Scan compressed files (

)– .

compression (

{}

Up to { } layers of

) .



Enable Exclusion list (

)– ,

(

Exclusion List ( , ). . 2-61.

. ) Enable Exclusion List

.



Scan memory (not applicable to Windows NT/2000/XP/Server 2003 clients) ( ( Windows NT/2000/XP/ Server 2003)) – ( ) .



Scan boot area (

)– .



Scan for Spyware/Grayware ( )– ,

«

»

, ,«

,

, Scan Action ( OfficeScan

7. •

(

» ). )

.

Display an alert message on the client when a virus is detected ( )– .

2-59

Trend Micro™ OfficeScan™ 7.0



Use customized scan action ( ): ,

, .

Action1 ( 1) Action2 ( 2) , . Pass ( ), Delete ( ), Rename ( ), Quarantine ( ) Clean ( ). Clean ( ). OfficeScan Action 2 Action 1. ( ): •

Joke (

-

): Quarantine (

). •

Trojan («

»): Quarantine ( ).





Virus (

): Clean (



Test Virus (



Spyware/Grayware (« Pass ( ).



Other (

). ): Pass (

): Clean (

).

»

):

).

Use the same action for all types ( ): ,

.

Trend Micro . Back up files before cleaning ( ).

,

: OfficeScan Client/Backup



Quarantine directory ( UNC , OfficeScan

) . :

OfficeScan Client/SUSPECT.

2-60

URL-

OfficeScan



High (



Medium ( .



Low (

(

):

).

): ):

. : . , OfficeScan.

Save (

8.

).

: , (

Save ( ).

Apply to All ( ),

) Apply to All .

, , .

,

,

, . «

:

» .

OfficeScan , Hotbar, .

, «

»

.

2-61

Trend Micro™ OfficeScan™ 7.0

:

Clients (

1.

).

Clients (

)

. ,

2. ,

. . Scan Options ( ,

3. (

).

,

). . Enable Exclusion list ( Enable Exclusion list ( Execution List (

4. ). ). 5.

, Trend Micro, Exclude from scanning the directories where Trend Micro products are installed ( , Trend Micro). ,

6. Enter the directory path ( c:\temp\ExcludeDir) Add ( 7.

).

)( ).

,

, Enter the file name or file name with full path ( )( , ExcludeDoc.hlp; c:\temp\excldir\ExcludeDoc.hlp) Add ( ). ,

: .

,

8. .

, . , Add (

2-62

, ).

-

OfficeScan

: ,

,

«*».

9. Save (

).

• Apply to All ( ). •

1, Save (

). : Microsoft Exchange Server,

Trend Micro

.

Scan Now (

)

-

Scan Now (

). Trend Micro

Scan Now ( Scan Now (

:

)

(

).

Manual Scan

)

. Scan Now

, (

)

-

, .

Scan Now (

):

Clients (

1.

).

Client (

)

. 2. Scan Now (

, ),

2-63

Trend Micro™ OfficeScan™ 7.0

. . Scan Now ( )

3. Scan Now ( . Computer (

4.

).

) Scan Now (

, ),

Start Notification (

). Scan Now (

) .

Scan Now (

1.

):

Scan Now Settings ( Scan Now Settings (

). ).

Scan Target (

2.

)



All scannable files ( , .



Use IntelliScan – all essential file types ( IntelliScan) –



:

,

)–

, IntelliScan.

Scan files with the following extensions ( )– , . .



Enable Exclusion list (

)– ,

( •

2-64

Exclusion List ( , ). . 2-61.

. ) Enable Exclusion List

.

Scan memory (not applicable to Windows NT/2000/XP/Server 2003 clients) ( ( Windows NT/2000/XP/Server 2003)) – ( ) .

OfficeScan



Scan boot area (

)– .



Scan for Spyware/Grayware ( )– ,

«

»

, ,«

,

, •

).

Scan compressed files (

)– .

compression (

{}

(

»

Up to { } layers of

) .

Scan Action ( OfficeScan

3. •





.

Use ActiveAction – recommended actions by file type ( ActiveAction – , ActiveAction. Scan Action ( OfficeScan

4.

)

) .

Use ActiveAction – recommended actions by file type ( ActiveAction – , ActiveAction. Use customized scan action ( ): ,

)–

)–

, .

Action1 ( 1) Action2 ( 2) , . Pass ( ), Delete ( ), Rename ( ), Quarantine ( ) Clean ( ). Clean ( ). OfficeScan Action 2 Action 1. ( ):

2-65

Trend Micro™ OfficeScan™ 7.0



Joke (

-

): Quarantine (

). •

Trojan («

»): Quarantine ( ).





Virus (



Test Virus (

): Clean (



Spyware/Grayware (« Pass ( ).



Other (

). ): Pass (

): Clean (

).

»

):

).

Use the same action for all types ( ): ,

.

Trend Micro . Back up files before cleaning ( ).

,

: OfficeScan Client/Backup



Quarantine directory ( UNC , OfficeScan

)

URL-

. :

OfficeScan Client/SUSPECT.



High (



Medium ( .



Low (

(

): ): ): . : . , OfficeScan.

5.

2-66

Save (

).

).

OfficeScan

: , (

Save ( ).

Apply to All ( ),

) Apply to All .

Scan Now (

):

,

1.

.

Stop Scan (

2.

). :

,

1. Scan Now ( 2. (

Stop Notification ( , ), Scan Now ( ,

). ). Scan Now . ) . Stop Scan

(

).

2-67

Trend Micro™ OfficeScan™ 7.0

, ,

OfficeScan

.

, . , Trend Micro .Э

,

OfficeScan . :

Clients (

1.

).

Client (

)

. ,

2. ,

. .

3.

Client Privileges/Settings ). Set Client Privileges ).

( / and Settings ( ,

4.

. :



Antivirus ( ,

)– .



Enterprise Client Firewall (

(

), .

2-68

)– Enterprise Client Firewall /

OfficeScan

: , , (

Local Firewall settings .Э OfficeScan.

-

)

, Network card list )

( -

,



Mail Scan (

.Э OfficeScan. Local Firewall settings ( ) , -

.

)– .



Toolbox (

)– / Wireless Protection Manager, Wireless Check Point SecureClient.

Protection Manager •

Proxy Setting ( ,

-



)–

.

Update Privileges (

)– . Update Now! (

!)

Scheduled Update (

Enable ). Э

, / •

Update Settings (

.

)– . Download from the Trend Micro ActiveUpdate server ( Trend Micro ActiveUpdate), Enable scheduled update

: -

2-69

Trend Micro™ OfficeScan™ 7.0

( fix deployment (

), Forbid program upgrade and hot

.« ») (

), Act as an Update Agent ( )( » « , . . 1-13

-

. 2-21). :

Enable scheduled update ( ) , Automatic Deployment ( ) Updates ( ) > Client Deployment ( )( .А . 2-30). , Act as Update Agent ( ) . , . . ,

Act as Update Agent ( ).

, , Update Source ( ). , OfficeScan. Download from the Trend Micro ActiveUpdate server ( Trend Micro ActiveUpdate), Trend Micro ActiveUpdate, OfficeScan . Enable scheduled update ( ), .

2-70

OfficeScan



Uninstallation (

)– ,

Allow the

client user to uninstall OfficeScan client ( OfficeScan). , , Require a password for the client user to uninstall OfficeScan client ( OfficeScan) . •

Unloading ( )– ( ) unload OfficeScan (

,

, client user to unload OfficeScan client ( OfficeScan) . •

Client Security ( /

)– , ,

OfficeScan ).

Allow the client user to OfficeScan). , Require a password for the

Normal ( , ,

OfficeScan ). High (

2-71

Trend Micro™ OfficeScan™ 7.0

High (

:

), OfficeScan

, WINNT ( Windows NT) 2000/XP/Server 2003). , WINNT ,

Program Files ( Windows

( Program Files High (

Windows) ) ,

OfficeScan

Save (

5.

.

).

: ,

Save (

All (

). .

2-72

) Apply to All (

Apply to ),

OfficeScan

OfficeScan ,

, .

. :

Clients ( ).

1. (

) > Global Client Settings

,

2.

:

• Configure scan settings for large compressed files ( ,

): OfficeScan

, ,

. Clean compressed files ( ,

): .

Scan up to { } OLE layer(s) ( {} OLE): , (Object Linking and Embedding – OLE); . OLE ,

.

Add Manual Scan to the Windows shortcut menu on clients ( Windows ): , OfficeScan . OfficeScan , Windows Windows Explorer ( ) Scan with OfficeScan Client ( OfficeScan). Enable Damage Cleanup Services to clean Spyware/Grayware (running applications only) ( « »

2-73

Trend Micro™ OfficeScan™ 7.0

(

)): ,

«

» (

Enable Exclusion list for Spyware/Grayware ( « » , , « » OfficeScan , .

. . 3-6). ):

OfficeScan . «

»

Exclude the folder of OfficeScan server database from real-time scanning ( OfficeScan): , OfficeScan . , OfficeScan

:

.

Trend Micro

, , .

• Show the OfficeScan splash screen at startup ( OfficeScan): , OfficeScan

.

Show the alert icon on the Windows taskbar if the virus pattern file is not updated after { } days ( Windows, {} ): , , •

2-74

.

OfficeScan

Enable scheduled clean (

), . :



Hours ( .



Days (

):

{}

):

.

{}

.

. •

: Trend Micro , OfficeScan. OfficeScan , OfficeScan.

, ,

Enable the OfficeScan client watchdog service ( OfficeScan): .

,

,

. Enable anti-hacking mode ( , .Э

):

. Reserve { } MB of disk space for updates ( ):

{}

, ,

. OfficeScan

20

.



2-75

Trend Micro™ OfficeScan™ 7.0

Connect to the OfficeScan server using its fully qualified domain name (FQDN) ( OfficeScan (FQDN)): , Windows 95/98/Me FQDN . Trend Micro , Windows 95/98/Me . •

Network Virus Log Consolidation (

)

, OfficeScan,

, , Control Manager. Э Control Manager .



Virus Log Bandwidth Settings ( ) ,

OfficeScan .

OfficeScan , ,

.Э ,

, . •

Grouping Rule (

) :

3.

2-76



NetBIOS



Active Directory



DNS Save (

).

OfficeScan

, OfficeScan

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(

.

,



. : ,

Trend Micro ,

(

OfficeScan

.

. 2-11).

Э

:

Clients ( Clients (

1. (Э

/

).

) > Export/Import )

.

,

2.

, .

, .

, ,

.

: . , .

Export settings (Э Export Settings (Э

3.

). ).

4. .

2-77

Trend Micro™ OfficeScan™ 7.0

Export (Э

5. (

), .dat).

Save ( .dat.

6.

) ,

7.

Save (

).

:

Clients ( Clients (

1. (Э

/

).

) > Export/Import )

.

,

2. ,

. .

, ,

. ,

,

SHIFT,

. Import policy ( ).

3. Import Policy ( Browse (

4.

), Import (

.dat

Policy (

).

).

Import

)

.

5. . , Apply to children ( ). 6.

Apply to Target (

). .

2-78

3

«

»

«

,

» OfficeScan ,

«

«

»

»

. : «



»

.

3-2 •

. 3-6



Cleanup Now (

• •

) «

«

»

. 3-9 »

. 3-11

. 3-14

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Trend Micro™ OfficeScan™ 7.0

«

» ,

.

(Grayware) –

,

«

»,

, . ,

, .

OfficeScan

,

: •

«

» ,

,

:

,

, ,



. ,

(adware): , -

.

,

,

. •

: .

,

,

(«pay-per-call»),

-

, . •

-

,

:

, • •

. .

: : .

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«

»

,



«

»

: .



.

:

« «

»

» ,

, . ActiveX (

ActiveX

.

. 3-5). (End User License Agreement – EULA), . EULA , ;

, .

«

» :



: .



,

:

,

,

,

.

, , ; .



: ,

3-3

Trend Micro™ OfficeScan™ 7.0

, •

.

: ,

,

, . •

: , -

,

, .

, ,

,

,

.



: , . , , .

Trend Micro OfficeScan

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,

»

. «

OfficeScan, , »

» «

«

Trend Micro »,

. 3-11.

, ,«

, »

. Micro: http://subwiz.trendmicro.com/SubWiz

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«

»

,

«

»

, : [email protected]

Trend

. Micro

. 9-22.

ActiveX ActiveX – -

Microsoft, Microsoft,

, ,

. ActiveX ActiveX – ,

-

,

,

. «

» ActiveX. , ActiveX, ActiveX . ,

«

»

,

ActiveX:



-

,

ActiveX •

; , , .

3-5

Trend Micro™ OfficeScan™ 7.0

OfficeScan Services – DCS) Windows, «

(Damage Cleanup , », « .

»

«

» «

»

, .«

, «

»

,

. »

,

, ,

. , «

»,

.

(Grayware) «

» (grayware) , ,

,

, (

,

-

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»

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.

OfficeScan).

, ,

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» :

«

»

,



«

«

»

»

; •

,

«

»

; •

,

«

»

;



,

«

»

. DCS

:



: «

»

Damage Cleanup Services « »

.



: «



« «

»

.

»

:

»

,

. OfficeScan

: • OfficeScan. •

Cleanup Now ( -

)

OfficeScan.



Manual Scan ( ), Scheduled Scan ( ( )( Global Client Settings ( « »

)

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, ) ; OfficeScan).



( . . 1-13).



,

OfficeScan (

3-7

Trend Micro™ OfficeScan™ 7.0

OfficeScan. Global Client Settings ( ).

. . 2-73). , .

, (

). «

3-8

, »

OfficeScan .

«

»

,

«

»

Cleanup Now ( ) (DCS) Cleanup Now ( DCS .

).

. 1-19.

Trend Micro Cleanup Now (

):

Clients (

1.

).

Clients (

)

. ,

2. Cleanup Now ( . .

), , ,

3.

4.

, . ., Cleanup Now (

Cleanup Now . Computer (

, IP-

, .

).

) Cleanup Now (

, ),

Start Notification (

). Cleanup Now (

) ,

OfficeScan TrendLabs. , Select Un-notified Computers ( ).

,

Computer Name ( )

. , Cleanup Now (

),

:

:

1.

, Cleanup Now (

).

3-9

Trend Micro™ OfficeScan™ 7.0

Stop Notification ( , ), ,

2. ( ,

3-10

). Cleanup Now . Cleanup Now ( .

)

«

«

»

,

«

»

» «

»

: (

1.

,

, Now (

Scan

))

« .

»

2. «

»

, . «

»

:

Clients (

1.

).

Client (

)

. ,

2. ,

. . Scan Options (

3. 4.

).

,

. .

5.

Scan for Spyware/Grayware ( ). ). Clients ( ). Clients ( . Global Client Settings ( Global Client Settings ( Enable Damage Cleanup Services to clean Spyware/Grayware (running applications only) ( « » ( )). Э DCS « » «

6. 7. 8. 9.

» Save (

) ). ).

-

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Trend Micro™ OfficeScan™ 7.0

.

OfficeScan. , OfficeScan Enable

, 10. , Exclusion list for Spyware/Grayware ( « »

), :

Type ( .

a.

)

«

: (Э

«

»

Spyware/Grayware Encyclopedia » Trend Micro. ,

),

.

«

b.

»

. ,

c. Search (

)

. ADD (

d.

). . ,

e. Save (

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)

Save (

).

Global Client Settings (

). «

12.

» ,

, OfficeScan

(

.

. 7-2). OfficeScan

: « « Clean Ratio (

»

. »

Spyware «

«

3-12

»

»

)( . . 3-13).

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»

,

«

OfficeScan

:

»

«

» -

(

.

. 2-40).

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»

» «

»

( «

»

)

,

.

, «

»

. Spyware Clean Ratio (

«

»

)

, ,

,

,

. «

Summary (

3.

:

Summary ( ).

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»

Online Client Virus Clean Ratio ( ) Clean Ratio ( « View Uncleaned Clients ( )

).

Spyware ).

» ,

, «

»

. Refresh (

4.

).

: .

3-13

Trend Micro™ OfficeScan™ 7.0

«

» , »

« .

Trend Micro

,

«

»

: •

OfficeScan (

. . 3-11).

«



»

,

: (EULA)

, ; No (

) , ,

-

; (

), ;



Web, . Trend Micro ,

Tools ( Security (

ActiveX . Internet Explorer (IE), ) > Internet Options ( ) -

,

Sites... (

)> .

) .



Microsoft Outlook, Outlook

, ,

, «

3-14

HTML, .

»

.

«

»

,

«

»

• .«

» ,

,

,

MP3.



, , «

,

»

. ,

OfficeScan, ,

, Trend Micro:

http://subwiz.trendmicro.com/SubWiz.

Trend Labs

. , :

[email protected]

. Trend Micro

. 9-22.



Windows, Microsoft. -

Microsoft.

3-15

4

-

OfficeScan -

IP-

, .

,

. : -

• • • • •

. 4-2

-

. 4-2 -

OfficeScan

. 4-3

. 4-4 . 4-5

• •

. 4-6 OfficeScan

. 4-7

4-1

Trend Micro™ OfficeScan™ 7.0

-

. -

OfficeScan ;

,

-

. -

:

Administration ( ). ).

1. Console Password ( Console Password (

Old password (

2.

(

3. password ( (

)

24

)

), )

Save (

4.

) > Set Set . New Confirm password .

). Trend Micro .

: –

OfficeScan.

-

-

: Trend

Micro. , -

. .

4-2

,

OfficeScan

-

:

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1. Intranet Proxy ( Proxy ( -

-

)> Intranet

). ).

Enable Internet Proxy (

2.

-

). -

3.

.

Use SOCKS 4

SOCKS 4, SOCKS 4).

( -

4.

, .

Save (

5.

).

OfficeScan OfficeScan

-

. -

.

OfficeScan. -

(

,

IIS), OfficeScan, -

.

,

IPIP-

:

,

IP, OfficeScan. Trend Micro

IP(FQDN) ,

IP-

.

,

.

4-3

Trend Micro™ OfficeScan™ 7.0

-

:

Administration ( Web Server (

1. Server (

-

).

IP-

2.

) > Web -

OfficeScan.

,

3.

OfficeScan.

Save (

4.

).

).

: Э

,

OfficeScan OfficeScan.

.

, ,

,

. ,

,

, OfficeScan,

. . ,

OfficeScan . :

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1. Inactive Clients ( ( 2.

4-4

)> Inactive Clients

). Enable automatic removal of inactive clients ( ).

,

3. OfficeScan

. Save (

4.

).

,

OfficeScan

, OfficeScan. OfficeScan . OfficeScan

:

Program Files\Trend Micro\OfficeScan Client\SUSPECT

OfficeScan

:

OfficeScan\PCCSRV\Virus -

:

OfficeScan OfficeScan,

,

, . OfficeScan .

. . 2-49 ( ). Quarantine Manager (

) ,

.

4-5

Trend Micro™ OfficeScan™ 7.0

:

Administration ( ). ).

1. Quarantine Manager ( Manager (

)> Quarantine

( ) Quarantine folder capacity ( 10240 .

2.

).

3. , single file (

Maximum size for a ). 64 Save (

4.

.

). ,

Delete All ).

Quarantined Files (

,

OfficeScan

,

. . OfficeScan

, , .

:

1.

4-6

Administration ( World Virus Tracking ( World Virus Tracking Program ( ).

)> ).

2. Yes (

), ,

Save (

3.

No (

),

.

). Trend Micro

(

)

Virus Map :

-

http://www.trendmicro.com/map

OfficeScan OfficeScan, . ,

. . OfficeScan .

Trend Micro .

:

, .

!

Ч

, . -

OfficeScan. :

Administration (

1. Database Backup ( Backup (

).

)> Database

), .

4-7

Trend Micro™ OfficeScan™ 7.0

,

2. : Enable scheduled database backup ( ).

a.

Frequency (

b.

):



Daily –

.



Weekly –

.

.



Monthly –

.

.

(

)

(Daily ( )),

c. Monthly (

)

), Weekly Start time ( .

, , Create folder ( ), , . ( , c:\OfficeScan\DatabaseBackup).

d.

OfficeScan

OfficeScan : c:\Program Files\Trend Micro\OfficeScan\backup\

OfficeScan

. : _

. OfficeScan ,

( e.

. UNC), .

Save (

,

). :

Administration (

1. Database Backup ( Backup (

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4-8

), .

,

2.

)> Database

).

),

, OfficeScan

,

.

(

c:\OfficeScan\DatabaseBackup).

,

OfficeScan :

c:\Program Files\Trend Micro\OfficeScan\backup\

OfficeScan

. :

_

.

OfficeScan

, .

(

UNC), .

, ,

3. Now (

Backup

). :

1.

OfficeScan (OfficeScan Master Service).

2.

\PCCSRV\HTTPDB

. 3.

OfficeScan.

4-9

5

OfficeScan . , , . : . 5-2

• •

Virus Outbreak Monitor

. 5-11

5-1

Trend Micro™ OfficeScan™ 7.0

, . OfficeScan. !

Outbreak Prevention



Outbreak Prevention. .

Outbreak Prevention,

,

OPP ».

«

,

« (

.

Outbreak Prevention Cleanup Now ( « », « Cleanup Now (

Trend Micro ), » » )

. 3-9).

, . . :

1. ).

Outbreak Prevention ( Clients ( )

.

,

2. Outbreak Prevention,

. .

, ,

5-2

.

3.

Deploy Now ( Outbreak Prevention Settings ( ).

).

4.

Outbreak prevention settings ( ) Block shared folders ( ).

5.

Settings (

).

Shared Folder Blocking (

). Outbreak Prevention,

6.

Shared Folder Blocking ) :

Settings ( . •

Read access only (



No read or write access (

); ,

7. 8.

Save (

).

OK. Outbreak Prevention Settings ( ) Back (

9. 10.

).

Outbreak Prevention , Activate Settings ( Outbreak Prevention (

). ). )

.

, «

»

. !

А , .

Outbreak Prevention. , ,

OfficeScan .

5-3

Trend Micro™ OfficeScan™ 7.0

,

OfficeScan, OfficeScan. . :

Outbreak Prevention ( Clients ( )

1. ).

.

,

2. Outbreak Prevention,

. .

3.

Deploy Now ( Outbreak Prevention Settings ( ).

4.

Outbreak prevention settings ( ) Block ports (

).

).

5. (

).

Settings ).

Port Blocking ( ,

6.

, port (

Block trusted

). ,

7. (

).

, Add Ports to Block (

Add Ports

). ,

8.

.

: •

Block all ports (Including ICMP) ( ICMP) – ,

, ,

(Internet Control Message Protocol – ICMP). :

Block all ports (including ICMP), . , Block trusted ports ( ) Port Blocking ( ,

5-4

).



Block specified ports ( ,

)–

,

. :







Commonly used ports ( )– , , 80 HTTP 25 (SMTP). Commonly used ports, , , , OfficeScan . All Trojan ports ( – ».

, ,

«

,

») «

Specify a port number or port range between 1 and 65535 ( 1 65535) – . , (

Incoming traffic

). ,

( (

Outgoing traffic

). ( )

Port range ( ( )).

) Port range (

Port number(s) ( , .

Port number(s) ), 1 65535. ( )), .

( )

Protocol (

,

Comments ( , •

) . (Transmission Control Protocol, TCP) (User Datagram Protocol, UDP); . ) ,

Ping protocol (Reject ICMP) ( ICMP,

. ping ( ,

ICMP)) – (ping).

5-5

Trend Micro™ OfficeScan™ 7.0

9.

OK.

10.

OK.

. Port Blocking ( : .

,

,

Outbreak Prevention ( Back ( ).

11. ) 12.

)

Outbreak Prevention , Activate Settings ( Outbreak Prevention (

). )

. . . 5-6.

Port Blocking Settings ( : •

)

Traffic direction (

)–

/

. •

Port number (

)– .



Traffic protocol (



Comments ( .

)–

: TCP, UDP

.

)– Port Blocking

(

):

1. ).

Outbreak Prevention ( Clients ( )

.

,

2. Outbreak Prevention,

. .

3.

5-6

Deploy Now ( Outbreak Prevention Settings ( ).

).

Outbreak prevention settings ( ) Block ports (

4.

).

5. (

).

Settings ).

Port Blocking ( Edit (

6.

)

. (

, Port Blocking Settings

). /

7.

, ; Port number(s) ( .

8. (

) , , TCP, UDP

9.

Port range ( )

( ))

Protocol (

).

( ). TCP/UDP

Comments (

10.

.

)

( ), ( ).

11.

.

OK. Port Blocking (

12.

)

OK.

. OfficeScan

, . :

1. ).

Outbreak Prevention ( Clients ( )

.

,

2. Outbreak Prevention,

. .

3.

Deploy Now ( Outbreak Prevention Settings ( ).

).

5-7

Trend Micro™ OfficeScan™ 7.0

Outbreak prevention settings ( ) Deny write files and folders ( ).

4.

5.

Settings (

).

Deny Write Settings (

). 6. , ).

(

Directory path ,

C:\Windows\System32.

,

.

,

(;).

, Add ( ). Protected directories ( ). , Protected directories ( ,

) .

: OfficeScan

.

Protected directories (

) .

: •

All files in the protected directories ( );



Files in the protected directories with the following extensions ( ). Extensions list ( ,

,

) .

, Add (

, ). (;).

, Files to

Protect (

). Save (

7. .

5-8

).

8.

OK. Directories ( ).

Protected )

Outbreak Prevention Settings ( ) Back (

9. 10.

Deny Write Settings (

Outbreak Prevention , Activate Settings ( Outbreak Prevention (

). ). )

.

. :

1. ).

Outbreak Prevention ( Clients ( )

.

,

2. Outbreak Prevention,

. .

Deploy Now ( Outbreak Prevention Settings ( ).

3.

4.

).

When OPP is enabled, display the following message on the OfficeScan clients ( OPP OfficeScan ).

5. . Activate Settings (

6. ).

5-9

Trend Micro™ OfficeScan™ 7.0

: OfficeScan ,

, Windows NT ( . . 2-44).

,

SNMP

, , ,

Outbreak Prevention.

Outbreak Prevention:

1. ). 2.

Outbreak Prevention ( Clients ( ) ,

.

Outbreak Prevention,

. .

3.

Restore ( Restore Outbreak Prevention Settings ( ).

).

,

4. Outbreak prevention disabled alert message ( ). Alert message ( Restore to normal ( Outbreak Prevention Policy ( ) ,

5. 6.

). ). ,

. , OPP

, .

5-10

Outbreak Prevention

,

,

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:

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Alert Criteria for Virus Outbreak Monitor ( ) ( .Э , .

3.

),

, Trend Micro

: ,

,

10 (№

/10), .

4.

Send a notification via email if alert criteria are met ( ).

5-11

Trend Micro™ OfficeScan™ 7.0

,

5. Alert message settings ( •

SMTP –



Port Number ( OfficeScan 25).



To –



From –



Subject –



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): . )–

, ( . . . . Save (

6.

).

Virus Outbreak Monitor:

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)

, .

Outbreak Monitor Records (

(CSV)

2. Export to CSV (Э .

CSV).

3. , 4. CSV-

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5-12

Virus ).

).

),

CSV .

6

, . : . 6-2

• • •

. 6-9 . 6-13 . 6-14

• •

. 6-25

6-1

Trend Micro™ OfficeScan™ 7.0

: –

1. , ,

. –

2. .

,

, .

,

, ,

HTTP-

,

,

-

.



3.

(

),

, , . –

4. ,

.

: OfficeScan

Trend Micro .

,

.

№ 20473 : http://kb.trendmicro.com/solutions/search/main/search/s olutionDetail.asp?solutionId=20437

6-2

, ,

.

: •

Security level (

)–

,

/ •

.

Enterprise Client Firewall settings ( )–

, ,



An exception list (

.

)–

.

, IP-

. . Security level (

),

. : •

Action (

)–

, .



Direction (

)– .



Protocol (



Port(s) (

)–

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( )) –

, .



Computers (

)–

, .

6-3

Trend Micro™ OfficeScan™ 7.0

,

HTTP ( ,

-

,

80). .

OfficeScan

, , . OfficeScan .

, , . :



An associated policy (

)– .



Client criteria (

)–

, :

IP address (IPIP,

)– IPIP-

,

. Domain (

)–

, OfficeScan.

Machine name ( .

)–

Platform (

)– , Windows Server (NT/2000/Server 2003) Windows Workstation (NT/2000/XP). Logon Name (

)–

, .

Client status (

)– .

6-4

. •

User Privileges (

)– : ,

;

,

.

OfficeScan

:

. ,

, OfficeScan

, .

,

.

, , . ,

, -

Cisco NAC Trust Agent Microsoft Exchange.

ScanMail

-

Cisco Trust Agent for Cisco NAC

, / UDP 21862

Cisco Trust Agent (CTA).

6-5

Trend Micro™ OfficeScan™ 7.0

, TMCM

/

-

TCP/UDP 80 10319. ScanMail for Microsoft Exchange (SMEX)

Control Manager ,

/

-

TCP 16372 InterScan Messaging Security Suite (IMSS)

, / TCP 80

DNS

TCP/UDP

53

NetBIOS

TCP/UDP

137,138,139,445

HTTPS

TCP

443

HTTP

TCP

80

Telnet

TCP

23

SMTP

TCP

25

FTP

TCP

21

POP3

TCP

110

6-6

SMEX IMSS

.

: , .

, All clients profile (

)

,

Windows NT/2000/XP/Server

2003,

, .

, : •

(

);



(TCP/UDP/ICMP);



;



.

( .

. 1-7).

.

6-7

Trend Micro™ OfficeScan™ 7.0

,

OfficeScan. Э .

. . ,

,

,

.

,

,

, .

(IDS).

IDS, ,

. : Too Big Fragment ( ), Ping of Death (" "), Conflicted ARP ( ), SYN flood ( ), Overlapping Fragment ( ), Teardrop ( ), Tiny Fragment Attack ( ), Fragmented IGMP ( ), LAND attack ( )

(Firewall Outbreak Monitor) , Firewall Outbreak Monitor ,

6-8

.

Enterprise OfficeScan.

Client Firewall Enterprise Client Firewall .

, , ,

(

. 2-68).

. :

, Trend Micro Windows XP, Connection Firewall™.

Internet

. , ,



,

. Internet Connection

Firewall

.

Microsoft.

, . :

Enterprise Client Firewall ( ) > Policy List ( ). ).

1. List (

Policy

.

2. .

Add ( Policy Editor ( 3.

).

). .

6-9

Trend Micro™ OfficeScan™ 7.0

/

4. Security Level (

).

Enable Firewall (

5.

). /

,

, . : , ,

Local Personal Firewall ) .Э

settings (

-

OfficeScan.

(

) -

, Network card list .Э OfficeScan.

Local Personal Firewall settings ) , .

( -

,

6.

, Exception ( :

Add ( ).

a.

).

Edit Exception (

.

b. Action (

c.

)

, .

Direction ( : Inbound (

d. ).

6-10

,

) )

Outbound (

).

Protocol (

e.

) :



All (



TCP/UDP (



TCP;



UDP;



ICMP.

); );

,

f. •

All ports (



Range (



Specified (

:

)(

);

):

; ):

. .

Computers ( ) , Deny all network traffic ( ) (Inbound ( ) Outbound ( ,

g.

IP-

IP.

, ))

,

, (

)

IP-

.

: •

All IP addresses (



Single IP (



IP range (



Subnet mask (

IP-

IP-

)( ): ;

IP-

IP-

Save (

h.

);

Resolve ( IP-

):

); IP-

):

IP-

).

; .

Policy Editor (

), . ,

7. .

6-11

Trend Micro™ OfficeScan™ 7.0

Save (

8.

).

Policy List ( .

Enterprise Client Firewall ( ) > Profile List ( ). ).

9. Profile List (

Add (

10. Profile Editor (

).

).

OfficeScan Enable this profile (

11.

),

OfficeScan, ). ,

12.

.

Use the following policy ( ,

13.

), .

,

14.

OfficeScan

. : •

IP address (IP-

): IP:



Single IP (

IP-



Range ( From ( )

• •

( ).

):

IP-

): To (

Subnet (

Domain (

( )

;

IP);

):

IPOfficeScan

): ,

. .

( ). Go to client console (

). •

Machine name (

):

(

)

, ( •

).

Platform ( (

): )

:

6-12

( ). Go to client console



Windows Server (NT/2000/Server 2003);



Windows Workstation (NT/2000/XP).

, ( ).



Logon Name (

):

, .

, •

(;).

Client status (

): OfficeScan –

(online)

(offline). :



Online (



Offline (

); ).

User Privileges ( :

15. •

)

Allow user to change security level ( ): ;



Allow user to edit traffic exception list ( ): , .

16.

Save (

).

17.

, Deploy to Clients (

Profile List (

). ,

).

,

OfficeScan. :

Clients ( .

1. (

) ,

2. 3. (

Firewall view ( ).

).

Clients . )

Client tree view

6-13

Trend Micro™ OfficeScan™ 7.0

4.

, « ». Detection System ( IDS

Firewall ( ), «

,

5.

) Intrusion ,

».

,

. Acting Policy (

).

. .

. 6-9.

.Э .

, . :

1. List (

Enterprise Client Firewall ( ) > Policy List ( ). ). Add (

2.

Policy

).

, Edit (

/ Security Level (

4. •

6-14

).

.

3.

High (

): ,

): , .



Medium (

): ,

, .



Low (

): ,

, .

5. : •

Enable Firewall (



Enable Intrusion Detection System ( );



Enable Alert Message (

);

): ( . 2-47).

. : , ,

Local Personal Firewall ) .Э

settings (

-

OfficeScan.

(

) -

Local Personal Firewall settings ) , .

( -

6.

, Network card list .Э OfficeScan.

Exception (

,

) , .

6-15

Trend Micro™ OfficeScan™ 7.0

Save (

7.

).

, IP.

. ,

. ,

. :



Restrictive (

)–

,

. – , « , OfficeScan).



Permissive (

,

»( «

»,

, .

)– , .

, OfficeScan

-

.

(

OfficeScan) ,

HTTP.

« »( ) OfficeScan, Clients ( ) > View Status ( ) > Expand All ( ). Port ( )– « »( ) « »( ) OfficeScan, Administration ( Web Server ( ). Port ( ) " "( ) . -

6-16

. )>

: (Exception Template Editor), , , (Policy Editor) ( .

, . 6-14).

:

Enterprise Client Firewall ( ) > Policy List ( ). ).

1. List ( 2.

Edit exception template ( Exception Template Editor ( )

3.

Add (

Policy ).

.

). .

4. Action (

5.

)

:



Allow all network traffic (



Deny all network traffic ( Direction ( Outbound ( .

6.

)



All (



TCP/UDP (



TCP;



UDP;



ICMP.

Inbound (

), . .

Protocol (

7.

); ). )

,

)

:

); );

,

8. •

All ports (



Range (



Specified (

:

)(

);

):

; ):

. .

6-17

Trend Micro™ OfficeScan™ 7.0

9.

Computers ( ) , Deny all network traffic ( (Inbound ( ) Outbound ( , , IP•

All IP addresses (



Single IP (

IP-

IP; Resolve (



IP range (



Subnet mask ( Save (

10.

IP.

, )

))

IP, (

)

. :

)(

);

):

IPIP);

IP-

):

IP-

):

IP-

; .

).

:

Enterprise Client Firewall ( ) > Policy List ( ). ).

1. List (

Edit exception template ( Exception Template Editor ( )

2.

Policy ).

.

,

3. Delete (

4.

).

.

OfficeScan

( )

. :

1. List ( 2.

6-18

Enterprise Client Firewall ( ) > Policy List ( ). ). Edit exception template ( Exception Template Editor ( )

Policy ).

.

,

3. . Move up (

4.

)

Move down (

). . :

: •

Save as Template (

): .

, ,

, ,

. •

Save and Apply to All Existing Policies ( ): . ,

, , ,

.

,



,

. OfficeScan. OfficeScan

:

. ,

, OfficeScan

, .

,

.

6-19

Trend Micro™ OfficeScan™ 7.0

: .

,

, ,

,

,

, ,

,

.

:

1. Profile List (

Enterprise Client Firewall ( ) > Profile List ( ). ). ,

2.

Add (

).

, Edit (

).

OfficeScan Enable this profile (

3.

OfficeScan, ). ,

4.

.

Use the following policy (

5.

) ,

. ,

6.

OfficeScan :

. •

IP address (IP-

): IP:



Single IP (

IP-



Range ( From ( )

• •

( ).

):

IP-

): To (

Subnet (

Domain (

( )

): ): ,

;

IP); IPOfficeScan

. .

( ). Go to client console (

). •

Machine name (

):

( ,

(

6-20

).

)

( ). Go to client console



Platform ( (

): )

, ( ).

:





Windows Server (NT/2000/Server 2003);



Windows Workstation (NT/2000/XP).

Logon Name (

):

, .

, •

(;).

Client status (

): OfficeScan –

(online)

(offline). :



Online (



Offline (

); ).

User Privilege ( :

7. •

)

Allow user to change security level ( ): ;



Allow user to edit traffic exception list ( ): , . Save (

8.

). :

1. Profile List (

Enterprise Client Firewall ( ) > Profile List ( ). ). ,

2. Move up (

3.

. )

Move down (

).

6-21

Trend Micro™ OfficeScan™ 7.0

:

Enterprise Client Firewall ( ) > Profile List ( ). ).

1. Profile List ( 2. ( ),

Overwrite client security level/exception / ).

list ( :

(User Privilege)

, /

(

.

7 :).

. 6-21

Overwrite client security level/exception list / ),

( ,

, , .

Deploy to clients (

3.

). Deploy to clients (

:

),

OfficeScan

, ( )

.

Firewall Outbreak Monitor ( ) .

,

6-22

Firewall Outbreak Monitor , OfficeScan . , OfficeScan .

Firewall Outbreak Monitor:

Enterprise Client Firewall ( ) > Firewall Outbreak Monitor ( ). Enable Firewall Outbreak Monitor (

1.

2. 3.

4. 5.

Firewall Outbreak Monitor). Alert Criteria for Firewall Outbreak Monitor ( Firewall Outbreak Monitor) , , : • IDS logs ( IDS); • Firewall logs ( ); • Network virus logs ( ). , OfficeScan . : a. Send a notification via email if alert criteria are met ( ). Alert Message Settings ( :

b. • • •

IP-

SMTP: Port Number ( 25). To:

) SMTP-

.

):

SMTP-

(

. (;).

• • •

(

From: «OfficeScan»). Subject ( ): Monitor Alert»). Message ( ):

(

«Firewall Outbreak ( , ).

6.

Save (

).

6-23

Trend Micro™ OfficeScan™ 7.0

,

. OfficeScan

! . , .

, . :

(

1. . 6-14). ,

.

,

, Low (

a.

:

:

)

(Default security

level). Enable Firewall (

b. Alert Message ( Settings (

) Enable Client Firewall ).

) ,

c. (

HTTP-

HTTPS-). ,

2.

, .

( . 6-19). 3.

Deploy to Clients ( .

4.

( . 6-13).

),

.

5. ,

6-24

.

, ,

-

. ,

(

. 2-47).

.

-

OfficeScan ,

,

. :

Enterprise Client Firewall ( ) > Policy List ( ). ).

1. List (

Add (

2.

Policy

).

.

3.

Enable Firewall (

4.

).

5.

Save (

6.

Enterprise Client Firewall ( ) > Profile List ( ). ).

Profile List (

,

7.

).

Add (

).

OfficeScan Enable this profile (

8.

OfficeScan, ). ,

9.

.

Use the following policy (

10.

), . ,

11. . Save (

12.

). ,

13. Clients (

,

Deploy to

).

6-25

Trend Micro™ OfficeScan™ 7.0

, Product License (

). :

Administration ( ).

1. Product License ( (

(

6-26

). Install Enterprise Client Firewall ( ) License information ).

2.

3.

)> Produce License

Apply (

).

7

, OfficeScan

. : . 7-2

• • • •

. 7-2 . 7-4 . 7-4



. 7-5



. 7-6

• •

. 7-7 . 7-7

7-1

Trend Micro™ OfficeScan™ 7.0

OfficeScan

, . .

,

. CSV

:

,

,

Microsoft Excel.

OfficeScan

:



Virus Logs (

);



Server Update Logs (



Client Update Logs (

); );



System Event Logs (



Verify Connection Logs (

);



Enterprise Client Firewall Logs ( ).

);

OfficeScan . : •

:

OfficeScan



:



:

.

OfficeScan. ( ),



( )

:

OfficeScan.

,

. •

7-2

:

( ),

( )

.



:

OfficeScan, (

, ).



: OfficeScan

, . :

Logs (

1. ).

Clients (

) > Virus Logs ( ).

2. . . OfficeScan clients ( View Virus Logs (

3.

Time (

4.

)

).

Select a time period ( Specify a range .

) (

OfficeScan).

)

5.

Scan Types (

). Sort by (

6. ).

:



Date and time (



Computer name (

);



Virus name (

);



Scan type (

);



Scan result (

);

). View Logs (

7.

). (CSV)

8. Export to CSV (Э CSV

CSV). .

7-3

Trend Micro™ OfficeScan™ 7.0

. :

Logs (

1. ).

Clients (

) > Virus Logs ( ).

2. . . Delete Logs ( ).

3. Delete Logs (

).

(

4.

)

Select log types ( Deletion (

5.

). )

.

: •

Delete all log content in the selected log types ( );



Delete logs older than { } days ( Delete logs older than { } days ( {} ), . «20», OfficeScan , . ,

6.

Apply (

OfficeScan

{}

).

, ,

20

).

. . :

1.

7-4

Logs ( ) > Server Update ( Update Logs ( :

) > Update Logs ( ). ),

Server



;



;



;



. (CSV)

2. Export to CSV (Э

CSV).

CSV

.



OfficeScan . :

1.

Logs ( ) > Client Update ( Client Update Logs ( : •

) > Update Logs ( ). ),

;



;



;



. Display results per page ( ,

2.

) .

3. (

/

)

Time/Date ).

Update Components (

, :

1.

View ( ) Progress ( Client Update Progress (

2.

, 15-

,

). ). .

7-5

Trend Micro™ OfficeScan™ 7.0

:

View ( ) Detail ( Client Update Detail ( ) , .

1.

2. ( received ( )

). OfficeScan,

: Computer name ), Notification sent ( ), Notification ), Update completed ( Update Source ( ). (CSV)

3. Export to CSV (Э

CSV).

CSV

.

OfficeScan



,

,

, ,

OfficeScan. :

Logs ( ). )

1. ( (

) > System Event Logs System Event Logs .

Display results per page ( ,

2.

) .

3. ( (

/

), Computer Name ( ).

)

(CSV)

4. Export to CSV (Э CSV

7-6

: Time/Date Event Description

CSV). .

,

OfficeScan, . :

Logs ( ). ),

1. ( (

) > Verify Connection Logs Verify Connection Log

,

,

IP-

,

. Display results per page ( ,

2.

) . : Time/Date ), Domain ( ), IP

3. ( / ), Computer Name ( Address (IP) Status (

). (CSV)

4. Export to CSV (Э .

CSV).

• , •

Save ( .

CSV5.

Open (

Save (

OfficeScan,

).

), ).

Enterprise Client Firewall,

.Э . OfficeScan.

7-7

Trend Micro™ OfficeScan™ 7.0

OfficeScan:

Logs ( Clients (

1. ).

) > Firewall Logs ( )

.

,

2.

, . .

, ,

,

, IP-

,

. ., . Client Notification ( Client Notification for Firewall Logs ( ).

3.

Notify (

4.

).

). :

Logs (

1.

) > Firewall Logs ( ). Enterprise ),

) > View Logs ( Client Firewall Logs ( : •

;



,

;



;



;



;

• •

; ;

• 2. 3.

7-8

. Display results per page ( ,

) . .

(CSV)

4. Export to CSV (Э .

CSV).

• , •

Open (

Save ( .

CSV-

).

),

. OfficeScan . :

Logs (

1. ( (

). ).

) > Log Maintenance Log Maintenance ,

2.

Enable ).

scheduled deletion of logs ( Log type(s) to delete ( ,

3.

) .

Log entry deletion criteria ( ) , :

4.



Delete all log content in the selected log types ( );



Delete logs older than { } days (

.

{}

).

Delete logs older than { } days ( {}

),

.

Schedule (

5.

)

: •

Daily (

);

7-9

Trend Micro™ OfficeScan™ 7.0



Weekly, every { } (



Monthly, on day { } (

,

{ }); ,

{}

Weekly (

),

Monthly (

),

).

. . Start time (

) .

6.

7-10

,

Save (

).

8

OfficeScan OfficeScan,

,

. Э

:



– (

. 8-3).

.



– (

.

. 8-10). OfficeScan

(

.

. 8-20).

8-1

Trend Micro™ OfficeScan™ 7.0

, OfficeScan,

.

8-1. ,

: OfficeScan. .

, OfficeScan, . 8-20.

Login Script Setup (

.

Client Packager (

): . 8-10)

): , OfficeScan (

.

OfficeScan (

. 8-3)

Vulnerability Scanner ( ):

.

Image Setup Utility (

):

OfficeScan (

.

(

. 8-3)

Server Tuner ( OfficeScan (

): .

.

. 8-11)

Restore Encrypted Files ( ):

, ,

. 8-9) OfficeScan ( Client Mover I ( OfficeScan

.

. 8-11) I):

(

. 8-14) ):

Touch Tool ( (

.

,

. 8-15)

ServerProtect Normal Server Migration Tool: ServerProtect Normal Server OfficeScan ( .

8-1.

8-2

OfficeScan

. 8-16)

: Э

-

OfficeScan.

.

.

OfficeScan:

Login Script Setup (

)

Login Script Setup OfficeScan Login Script Setup

,

. autopcc.exe. :

autopcc.exe

• OfficeScan; •

. OfficeScan.

Vulnerability Scanner (

)

Vulnerability Scanner . Vulnerability Scanner .

, Vulnerability Scanner

:



DHCP,

DHCP Scan

Vulnerability ;

• , •

; ,

. Trend Micro (

8-3

Trend Micro™ OfficeScan™ 7.0

OfficeScan, ServerProtect Windows NT Linux, ScanMail Microsoft Exchange, InterScan Messaging Security Suite PortalProtect) ( Norton AntiVirus Corporate Edition 7.5 7.6 McAfee VirusScan ePolicy Orchestrator); • OfficeScan

, ServerProtect

, Windows NT;



.



(



)

OfficeScan Windows NT/2000/XP ( Professional)/Server 2003. Vulnerability Scanner, .

. Vulnerability Scanner

TMVS. Vulnerability Scanner

,

,

TMVS \PCCSRV\Admin\Utility

.

: Vulnerability Scanner Windows 2000 Server 2003; Terminal Server. OfficeScan, OfficeScan Vulnerability Scanner. Vulnerability Scanner OfficeScan OfficeScan.

Vulnerability Scanner

, TMVS

\PCCSRV\Admin\Utility

8-4

.

,

,

Vulnerability Scanner:

1.

, OfficeScan, OfficeScan > PCCSRV >Admin > Utility > TMVS. TMVS.exe. Vulnerability Scanner. Settings (

2.

).

Settings (

Product Query ( ,

3.

:

).

)

. Check for all Trend Micro products ( Trend Micro). Trend Micro InterScan Norton AntiVirus Corporate Edition, , Vulnerability Scanner, Settings ( ) . 4. ,

Description Retrieval Settings ( . (Normal retrieval) .

Normal retrieval ( computer descriptions when available ( ), Vulnerability Scanner .

)

),

Retrieve

5. Email results to the system administrator ( ) Alert Settings ( Configure ( )

),

. •

To (



From (

)

. )

. ,

, .



SMTP server ( SMTP) , smtp.company.com. SMTP.

SMTP-

.

8-5

Trend Micro™ OfficeScan™ 7.0



Subject ( .

) ,

OK.

6. Display alert on unprotected computers ( ). ,

Customize ( ). .

Message (

).

Alert

OK.

7. (CSV) (

Automatically save the results to a CSV file CSV). TMVS. CSV Browse ( ). Browse for folder

CSV , (

). OK. Vulnerability Scanner .

8. (

Ping Settings

) .

Packet size (

)

(

Timeout text

) . OfficeScan

9. OfficeScan

. OfficeScan, Auto-install OfficeScan Client for unprotected computers ( OfficeScan ). 10. ( (

). .

OK. ,

11. log to OfficeScan server (

8-6

Install Account Account Information ,

).

Report OfficeScan).

,

12.

OK.

Trend Micro

Vulnerability Scanner (

Trend Micro). IP-

IP Range to Check ( IP,

1.

IP-

:

) .

,

Vulnerability Scanner

IP-

B. Start (

2. Results ( Vulnerability Scanner DHCP:

(

,

).

DHCP Start ( DHCP

2.

IP-

DHCP Scan ( DHCP Start (

1.

). ).

DHCP) DHCP).

Results

DHCP). ,

. Scheduled Tasks ( / ).

1. (

) Add/Edit Scheduled Task (

). Task Name (

2. 3. IP-

)

IP Address Range ( ,

. IP-

)

. 4.

Task Schedule ( Weekly ( ( (

5.

)

) . Monthly (

Daily ( ).

)

.

)

Start time ( .

), Weekly Monthly

. ) 24-

.

8-7

Trend Micro™ OfficeScan™ 7.0

Settings ( ), Modify settings (

6.

)

Use current settings ( , ).

Modify settings ( ),

(

),

Settings

. .

4

5

«

Vulnerability Scanner:». ,

7.

OK.

Scheduled Tasks (

).

TMVS.ini:

• Debug –

.

• EchoNum –

, Vulnerability Scanner.

• ThreadNumManual –

, Vulnerability Scanner .

• ThreadNumSchedule –

, Vulnerability .

Scanner :

TMVS

1.

TMVS.ini.

2. TMVS.ini.

3.

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7.

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). )

, :

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) )

8-9

Trend Micro™ OfficeScan™ 7.0

• Retry count (

)

• Retry interval (

)

Buffer (

4.

) :

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): .

• Log Buffer (

): .

Network Traffic Control (

5.

)

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)

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) ,

: .

, .

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)

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.

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Image Setup Utility (

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.

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Restore Encrypted Files ( ) OfficeScan ,

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Micro\OfficeScan Client\SUSPECT.

. , ,

. ,

, .

8-11

Trend Micro™ OfficeScan™ 7.0

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\PCCSRV\Admin\Utility\VSEncrypt.

2.

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8-13

Trend Micro™ OfficeScan™ 7.0

Client Mover I (

I)

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,

.

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: OfficeScan,

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Touch Tool (

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,

. Touch Tool:

1.

OfficeScan

:

\PCCSRV\Admin\Utility\Touch

8-15

Trend Micro™ OfficeScan™ 7.0

2.

,

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,

. Touch Tool. Touch Tool.

3. :

4.

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=

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5.

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Windows Properties (

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ServerProtect Normal Server Migration Tool ( ServerProtect Normal Server) ServerProtect Normal Server Migration Tool Windows, Server OfficeScan.

Normal Server Migration Tool

8-16

ServerProtect Normal

ServerProtect OfficeScan.

Windows NT/2000/XP/Server 2003. OfficeScan ServerProtect Normal Server.

ServerProtect Normal Server OfficeScan.

Server Protect Normal Server Migration Tool •

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Auto find OfficeScan server ( )(

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3. , computer ( •

Windows network tree ( .

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, .

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Trend Micro™ OfficeScan™ 7.0



Information Server name (

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.

, .



Certain Normal Server name (

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Windows Server

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,

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8-19

Trend Micro™ OfficeScan™ 7.0

OfficeScan :

Client Mover II Client Mover II HTTPI, Windows.

HTTP-

OfficeScan.

Client Mover , Client Mover II

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. . 2-11).

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.

( OfficeScan

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Database Packer (

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Register Shell Windows

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Remote Agent Trend Micro ActiveUpdate, ActiveUpdate OfficeScan.

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)

Update Source ( ) .

Update Agent (

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Image Setup Utility, ,

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,

,

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Trend Micro™ OfficeScan™ 7.0

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.

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Trend Micro™ OfficeScan™ 7.0

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9-7

Trend Micro™ OfficeScan™ 7.0

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3. .

4.

-

5.

. .

6.

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OfficeScan Simple File Sharing ( .

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,

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, .

. , ,

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,

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Trend Micro™ OfficeScan™ 7.0

-

OfficeScan

IIS

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) HTTP 403.1 , IIS)

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, .

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Trend Micro™ OfficeScan™ 7.0

,

On Off. OfficeScan

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413

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.



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,



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.

9-13

Trend Micro™ OfficeScan™ 7.0

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,



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.



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,

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Trend Micro. Active Support OfficeScan.

.

, .

OfficeScan

9-15

Trend Micro™ OfficeScan™ 7.0

OfficeScan. : Uninstallation failed (Ош

).

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:

.

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3.

.

4. : ! . Trend Micro .

9-17

Trend Micro™ OfficeScan™ 7.0

.

1. Windows,

2.

. .

3. ,

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

.

, . Microsoft Windows TCP/IP. :



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b.

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Name

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g.

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.

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.

,

:

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30

300.

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Windows XP

: Windows XP,

a.

. .

b. :

c. ipv6 uninstall.

9-19

Trend Micro™ OfficeScan™ 7.0



Windows XP SP1

SP2: ,

a.

. b.

Start ( ) > Control Panel ( Network Connections (

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Microsoft IPv6 Developer Edition ( Windows XP SP1) Microsoft TCP/IP version 6 ( Windows XP SP2).

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Trend Micro™ OfficeScan™ 7.0

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,

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Trend Micro™ OfficeScan™ 7.0

,

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. , :

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Trend Micro™ OfficeScan™ 7.0

: (877) TRENDAV

877-873-6328

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.

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. .

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Trend Micro™ OfficeScan™ 7.0

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) :

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»

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»

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, .

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, .

, , OfficeScan

. , -

.

(

. . A-11).

Policy Server

OfficeScan

, Policy Server, .

OfficeScan

,

, ( Policy Server . A-11).

. OfficeScan

Policy Server

, .

:

.

: Default Normal Mode Policy ( ) , Not protected (

: ), Quarantine (

)

Checkup (

)

A-15

Trend Micro™ OfficeScan™ 7.0

: Healthy (

) :

:

: Default Outbreak Mode Policy ( ) , Healthy (

: ) :

Infected (

) :

:

, ) OfficeScan,

A-16

( Policy Server Policy

Cisco™ NAC

Server

OfficeScan. :



: Summary ( Policy Server

)(

.

. B-21);



: OfficeScan (

.

. B-35).

Cisco NAC •

:

ACS: ACS ACS

Certificate Authority (CA). ACS

Certificate Authority. •

CA: Cisco ACS. OfficeScan ACS, Cisco Trust Agent).



OfficeScan CA OfficeScan (

Policy Server SSL: HTTPSPolicy Server Policy Server Policy Server Policy Server SSL.

ACS.

:

Policy Server SSL Trend Micro , ACS.

. Policy Server

A-17

Trend Micro™ OfficeScan™ 7.0

ACS

. . A-4 CA: Certificate Authority (CA)

CA

ACS

CA

Cisco Secure ACS

OfficeScan

CA

CTA

. A-4

1.

ACS

CA

(

CA

ACS) ACS.

ACS

ACS.

. B-3.

Cisco Secure ACS CA

2.

CA

ACS. CA



. B-7. CA

3. OfficeScan. 4.

A-18

OfficeScan , .

CA CTA. Cisco Trust Agent

. B-12.

Cisco™ NAC

CA OfficeScan ( CTA) ACS. ( ACS).

.

Cisco Secure Cisco Secure ACS

, Windows Active Directory,

Active Directory. Microsoft Knowledge Base Article 313407:

. Windows (Group Policy).

,

Certificate Authority ,

(CA), OfficeScan

-

OfficeScan. CTA ( OfficeScan. ( :

OfficeScan) OfficeScan Cisco Trust Agent Cisco Trust Agent . B-12).

. ,

CA , .

ACS Cisco Secure ACS

CA

(

.

. B-3).

Policy Server Policy Server

Cisco Trust Agent (CTA).

: • Microsoft™ Windows™ NT (Service Pack 6a); • Windows 2000 (Service Pack 2);

A-19

Trend Micro™ OfficeScan™ 7.0

• Windows XP (

Professional Edition, Service Pack 1);

• Windows Server 2003.

: •

Intel™ Pentium™ II

• 128

300

;

;

• 300

;



800 x 600

256

; • Microsoft Internet Explorer

-

5.5

.

:

• Microsoft Internet Information Server (IIS)





Windows NT:



Windows 2000:

4.0;



Windows XP:



Windows Server 2003:

5.0; 5.1;

Apache 2000/XP/Server 2003).

6.0.

2.0

(

Windows

(

-

)

OfficeScan: •

: •

Intel Pentium

• 64

;

133

• 30

; ;



800 x 600

256

. •

: • Microsoft Internet Explorer

A-20

5.5

.

Cisco™ NAC

Cisco Trust Agent (CTA) Cisco Trust Agent Windows NT/2000/XP.

CTA

Windows NT/2000



Intel Pentium

150

;

• Microsoft Windows NT 4.0 (Service Pack 6a Server/Advanced Server (Service Pack 2 (Service Pack 2 );

), Windows 2000 ), Windows 2000 Professional

• Windows Installer 2.0; • 64

;

• 80

.

CTA

Windows XP



Intel Pentium

300

• Microsoft Windows XP Home Edition • 128

; Professional Edition (Service Pack 1);

;

• 80

.

Cisco Policy Server

:

• 831 (16

Cisco NAC : . Cisco Systems Inc. www.cisco.com/go/nac.

-

);

• 1701 (16

-

);

• 1711 (16

-

);

• 1712 (16

-

);

• 1721 (16

-

);

A-21

Trend Micro™ OfficeScan™ 7.0

• 1751 (16

-

• 1751-V (16 • 1760 (16

); -

);

-

• 3640/3640A (32 •

);

-

• 2600XM (32 • 2691 (32

);

); -

);

3660-ENT (32

-

• 3725 (32

-

);

• 3745 (32

-

);

• 7200 (32

-

).

A-22

);

B

Policy Server Cisco NAC Policy Server ,

Cisco Network Admission Control (NAC). Cisco Trust Agent (CTA), , Cisco NAC. A:

Cisco™ NAC. : Policy Server

• •

Cisco Secure ACS

• Э •

Policy Server SSL Cisco Trust Agent



Policy Server



ACS



Policy Server

Cisco NAC

. B-2

. B-3

CA



NAC

. B-7 . B-10

. B-12 . B-15

. B-18 Cisco NAC

. B-20

B-1

Trend Micro™ OfficeScan™ 7.0

: Policy Server

Cisco NAC.

Cisco Secure ACS Cisco,

.

Cisco, : http://www.cisco.com/univercd/home/home.htm

Policy Server

NAC Policy Server

Cisco NAC,

: 1.

OfficeScan

OfficeScan:

(

.

). 2.

OfficeScan: OfficeScan

, Policy

Server (

.

).

3. ACS ACS

Cisco Secure ACS: Certificate Authority (CA) . CA ACS (

(

ACS) Cisco Secure ACS

.

. B-3). 4. Э ACS

CA: OfficeScan. Э , ACS (



CA

. B-7). 5.

B- 2

Cisco Trust Agent Cisco Trust Agent CA OfficeScan,

CA

CA:

Policy Server

Cisco NAC

Policy Server ( Cisco Trust Agent 6.

Policy Server NAC ( .

7. Э SSL

Policy Server

Cisco NAC:

Policy Server

Cisco NAC

(

. ACS

ACS: Policy Server (

ACS

.

9.

Policy Server OfficeScan ( NAC

Cisco ACS

. B-15).

SSL Policy Server: Policy Server Cisco ACS SSL Policy Server Cisco NAC . B-15).

8.

.

. B-12).

. B-18). NAC:

.

Policy Server

Cisco

. B-20). : Microsoft / Cisco. , , Cisco NAC (

Cisco

.

. . A-21). . ACS. Cisco Secure ACS.

,

Cisco Secure ACS Certificate Security (CA) Certificate Security (CA).

Cisco Secure ACS Cisco Secure ACS

B-3

Trend Micro™ OfficeScan™ 7.0

, Windows Certification Authority. CA Cisco Secure ACS

. Certificate Authority

Windows:

Cisco Secure ACS:

1. -

a.

ACS ).

Configuration ( ACS Certificate Setup (

b. c.

System ACS).

Generate Certificate Signing Request ( ). Cisco Secure ACS Generate Certificate Signing Request Generate new request ( ). Certificate subject (

d.

)

cn=, ACS

, , e.

, cn=ACSTrend.

Private key file ( , c:\privateKeyFile.pem.

) ,

Private key password (

f.

,

)

,

, Retype private key password ( ). Key length (

g.

)

.

: 512 )

h.

Digest to sign with (

) ( : MD2, MD5, SHA

). i.

B- 4

1024 (

.

Submit ( Cisco Secure ACS (CSR)

). :

). SHA1 (

Policy Server

Cisco NAC

«Now your certificate signing request is ready. You can copy and paste it into any certification authority enrollment tool.» ( . CA.) CA,

2. Windows 2000 Server Certification Authority: ,

Windows 2000, , Certificate Services Web Enrollment Support.

a.

: http://{С _CA}/certsrv/, Windows 2000, . Welcome Microsoft Certificate Services.

b. {С

-

Request a Certificate ( Choose Request Type (

c.

),

Next>. ).

Advanced request ( Advanced Certificate Requests ( ).

d.

e.

_CA} –

),

Next>.

Submit a certificate request using a base64 encoded PKCS #10 file or a renewal request using a base64 encoded PKCS #7 file ( base64 PKCS #10 #7 (

f.

),

base64 PKCS Submit a Saved Request

Next. ). CA

,

Active Directory, Certificate Template ( CSR

g. Saved Request ( h. 3.

Web Server ( ).

-

)

Cisco Secure ACS ).

Submit>. (Certificate Server). CA:

B-5

Trend Micro™ OfficeScan™ 7.0

CA

:

d

CA, ).

a. Run (

,

c.

) ).

Add (

).

Add Standalone Snap-in ).

Certification Authority ( ). Certification Authority.

(

Local Computer (

f. (

h.

Add/remove Snap-in

Finish Close (

Certification Authority > { }/Pending Requests ( / ), { }– , Certification Authority . Issue ( CA c

4.

-

-

a. ACS (

.

b

).

Microsoft Certificate Services. Microsoft Certificate Services

. B-5).

Check on pending certificate ( ).

c.

Next. DER encoded ( Download CA certificate (

DER), CA). .

B- 6

).

OK.

j.

d.

Add

),

Add Standalone Snap-in

b.

),

).

g.

i.

.

) > Add/Remove Snap-in ( / Add/Remove Snap-in.

( e.

)>

-

mmc.

Console (

d.

Start ( ).

Run (

Open (

b.

.

Policy Server

Save (

e.

Cisco NAC

). ACS.

f. ACS.

5.

Cisco Secure ACS.

a. a.

System Configuration.

b.

ACS Certificate Setup (

c.

Install ACS Certificate ( Cisco Secure ACS ACS).

(

ACS). ACS). Install ACS Certificate

Read certificate from file ( Certificate file (

d.

), ) .

e.

Private key file ,

.

f.

.

Private key password :

g.

Э Private key password Signing Request ( . ACS . B-3).

, Generate Certificate

Cisco Secure

Submit. ACS:

6. a. Control ( b.

) > Service

System Configuration ( ). Restart (

).

Э

CA OfficeScan ACS.

B-7

Trend Micro™ OfficeScan™ 7.0

CA.

CA

CA

ACS CTA

OfficeScan. CA

CA ( . Cisco Trust Agent

. A-19

. B-12). CA •

CA



: Certificate Authority;

Cisco Secure ACS;



OfficeScan. ,

: Windows Certification Authority. Certification Authority . Э

CA,

1. Э

Certification Authority (CA): CA Run (

a. Open ( .

b. c.

File (

:

Start (

) > Run (

)

mmc.

) > Add/Remove Snap-in ( / ). Add/Remove Snap-in. ),

Add (

). ).

Computer Account ( Select Computer (

e. Next>.

Local Computer (

f. (

).

).

Certificates ( Certificates snap-in (

d.

B- 8

.

), ). ),

Finish

).

g.

Add Standalone Snap-in

h.

Add/remove Snap-in

Close ( OK.

).

Policy Server

Cisco NAC

Certificates > Trusted Root > Certificates.

i.

,

j. , k.

ACS. ) > All Tasks (

Action ( ).

(

) > Export... .

l.

Next >.

m.

DER encoded binary x.509 ( x.509) Next.>

DER, ,

n. . o.

Next >.

p.

Finish (

q.

OK.

).

.

Cisco Secure ACS.

2. a.

System Configuration ( Certificate Setup ( Authority Setup (

b.

CA certificate file ( . Submit (

c.

) > ACS ACS) > ACS Certification ACS). CA)

).

Cisco Secure ACS

. d. Control (

) > Service

System Configuration ( ).

e.

Restart ( Cisco Secure ACS.

).

f.

System Configuration ( ) > ACS Certificate Management ( ACS) > Edit Certificate Trust List ( ). Edit Certificate Trust List. ,

g. Submit.

Cisco Secure ACS

b. .

B-9

Trend Micro™ OfficeScan™ 7.0

h. i.

) > Service

System Configuration ( ).

Control (

Restart ( Cisco Secure ACS.

). CTA

3. (

.CER)

,

OfficeScan ( Cisco Trust Agent

. . B-12). ;

: .

Policy Server SSL SSL-

ACS

Policy Server

, SSL. SSL.

Policy Server

Policy Server SSL, :

1. Э

(Certification Store) Microsoft:



, -

Policy Server,

IIS: Policy Server

a. (

Open ( .

b. c.

)

). Add ( (

B-10

) > Run ).

mmc.

Console (

d.

Start ( Run (

).

).

) > Add/Remove Snap-in ( / Add/Remove Snap-in. Add Standalone Snap-ins ).

Policy Server

Certificates ( Certificates snap-in (

e.

),

Add (

Next>.

), ).

Local Computer (

g. (

),

Finish

).

h.

Add Standalone Snap-in

i.

Add/remove Snap-in

j.

). ).

Computer Account ( Select Computer (

f.

Cisco NAC

Close (

).

OK.

Certificates (Local Computer) > Trusted Root Certification Authorities > Certificates. .

k. :

Properties (

). -

IIS.

, IIS virtual Web site ( default Web site ( )( Policy Server), Properties. , Directory Security ( ), View Certificate (

l. (

) > All Tasks (

Action ( ).

) , , ).

) > Export... .

m.

Next >.

n.

DER encoded binary x.509 ( x.509) Base 64 encoded X.509 ( x.509) Next>.

Base 64,

-

DER,

,

o. . p.

Next >.

q.

Finish (

).

.

B-11

Trend Micro™ OfficeScan™ 7.0

r.

OK.



, Apache 2.0:

-

Policy Server, server.cert.

a. ,

: OfficeScan

Policy Server: •

OfficeScan

Policy Server, :

C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Private\certificate



Policy Server, :

C:\Program Files\Trend Micro\OfficeScan\PolicyServer\Private\certificate

ACS.

b.

Cisco Secure ACS.

2. a. b.

ACS System Configuration > ACS Certificate Setup > ACS Certification Authority Setup. .

CA certificate file

c.

Submit.

Cisco Secure ACS

. d.

System Configuration > Service Control.

e.

Restart.

Cisco Secure ACS.

Cisco Trust Agent Cisco Trust Agent (CTA) OfficeScan CTA. OfficeScan (

B-12



Cisco NAC. OfficeScan OfficeScan CTA CA, CA . B-7).

Policy Server

Cisco NAC

: Windows Installer 2.0

NT 4.0.

CTA OfficeScan:

-

-

1.

OfficeScan. :

2. •

, 3:



, i.

:

Client Certificate ( Import Client Certificate (

). ).

ii. CA,

. CA . B-7.

CA Import ( .

iii.



).

OfficeScan Cisco License Agreement, . Agent )

:

Deployment ( .

Yes.

3. 4.

5.

.

Agent Deployment. , CTA, Agent Deployment Agent Install/Uninstall ( / Install/upgrade Cisco Trust Agent ( Cisco Trust Agent), Save ( ). CTA ( CTA).

. ). / Set Install

B-13

Trend Micro™ OfficeScan™ 7.0

Close (

6.

). , Install Cisco Trust Agent , OfficeScan

:

,

.

CA

OfficeScan,

CTA

OfficeScan. CTA OfficeScan:

OfficeScan )

1. Selection ( OfficeScan.

Components

OfficeScan

.

. Enable Agent Deployment for Cisco NAC ( Cisco NAC).

2.

:

3. • Cisco Secure NAC,

Next >.



: i.

Import Certificate ( .

).

ii. OK. CA iii. 4.

B-14

.Э . B-7.

Next>. OfficeScan.

Policy Server

Cisco NAC

Cisco Trust Agent CTA . CTA Program, (

), View All (

) Antivirus ( CTA Program

CTA

Update ).

. , .

CTAD.EXE

Policy Server

Cisco NAC

Policy Server: •

Policy Server, -

;



OfficeScan ( OfficeScan

Policy Server

). -

: OfficeScan : IIS

Policy Server Apache. Apache,

Apache

2.0, Apache

2.0.52. ACS,

OfficeScan

-

!

Apache,

Apache,

Policy Server .

,

: www.apache.org.

B-15

Trend Micro™ OfficeScan™ 7.0

Policy Server Policy Server:

Cisco NAC

,

1. Server

Policy

Cisco NAC. Policy Server (Enterprise CD).

2. 3.

Cisco NAC .

setup.exe

.

4. Policy Server OfficeScan.

,

Policy Server Cisco NAC OfficeScan:

OfficeScan

1. Selection ( OfficeScan.

Components

) OfficeScan

. .

2. Server 3.

Install Policy Server for Cisco NAC ( Cisco NAC).

Policy

Next>.

4.

OfficeScan.

5.

«Welcome» Trend Micro Policy Server Cisco NAC Next>. Policy Server for Cisco NAC License Agreement.

6.

.

Yes Choose Destination Location (

7. 8. 9.

, Browse...

, Policy Server. Web Server (

Next>. -

Policy Server:

• IIS server (

IIS): -

B-16

).

IIS;

-

).

Policy Server

• Apache 2.0 server ( 10.

Apache 2.0): Apache 2.0. Web Server Configuration (

Next>. ).

-

Cisco NAC

:

11. •

OfficeScan : • IIS default Web site ( IIS • IIS virtual Web site (

-

Port ( « :

«



IIS

IIS

): ; -



-

IIS):

IIS. , .

) »

Policy Server OfficeScan ( ), : Apache/ : Policy Server ; IIS » Policy Server SSL – 4344; « » – 8080, SSL – 4343.

,

IIS OfficeScan -

-

: – 8081,

OfficeScan

Policy Server

IIS SSL» ( SSL (

–3

(SSL). SSL). )

«Enable SSL.

SSL

« Policy Server http://{И https://{И

_ _

»

.

: _PolicyServer}:{ _PolicyServer}:{

} } (

SSL).

B-17

Trend Micro™ OfficeScan™ 7.0

12.

Setup Complete (

Next. Policy Server

13.

.

).

Finish (

OfficeScan

). . OfficeScan

: OfficeScan

7.0

Policy Server

(

).

ACS Cisco Secure ACS

Policy Server

, External Policies ( . ACS

:

Cisco NAC Policy Server )

Cisco NAC

,

.Э Trend Micro Policy Server .

ACS Cisco NAC ACS

.

ACS.

Server

1. 2.

3.

B-18

ACS Cisco NAC:

Trend Micro Policy

Cisco Secure ACS. External User Databases ( ) > Database Configuration ( > Network Admission Control (

) ).

External User Database Configuration ( ) Configure ( ). Network Admission Control Expected Host Configuration ( ).

Policy Server

4.

5.

Credential Validation Policies ( External Policies ( ). External Policies ( ).

) Select

New External Policy ( External Policy Configuration (

). ).

Name ( ) Description ( Policy Server.

6.

Cisco NAC

)

Primary Server Configuration ( URL Policy Server:

7. URL

)

https://{IP_ _ _Policy_Server}:{ _ /antibody/cgi-bin/PostureRequest.dll?PostureRequest

}

: https://192.168.16.134:4343/antibody/cgi-bin/PostureRe quest.dll?PostureRequest

Username (

8.

) ,

Password ( ACS login

) Policy

Server. Policy Server SSL. .

9. Policy Server SSL 10. Trend:AV ->. Trend:AV. 11.

. B-10.

Forwarding Credential Types ( Available Credentials ( Selected Credentials (

Submit. (

)

Policy Server Policy Server ).

( 13.

Submit.

) )

Select External Policies Available Policies Policy Server.

12. ->.

)

Available Policies Selected Policies

Credential Validation Policies .

B-19

Trend Micro™ OfficeScan™ 7.0

Policy Server OfficeScan NAC. -

Cisco NAC

OfficeScan Policy Server Cisco Trust Agent Policy Server Cisco Policy Server, Policy Server. Policy Servers ( ) OfficeScan. Policy Server:



Policy Server Policy Server

( •

Policy Server •

OfficeScan . B-20);

Policy Server . B-21);

(

Policy Server ( OfficeScan



,

. B-24); (

. B-26); •

, Policy Server ( . B-29);



, ( . B-32);



Policy Server (

. B-34).

Policy Server

Policy Servers Policy Server.

B-20

Policy Server Policy Server OfficeScan. Policy Server Policy Server, .Э

OfficeScan.

Policy Server

Cisco NAC

Policy Server:

-

OfficeScan Policy Servers ( Policy Server.

1. Servers. Add (

2. 3.

).

Cisco NAC > Policy ),

Policy Server.

Policy Server HTTPShttps://policy-server:4343/). .

, ,

(

Policy

4. Server,

. Add (

5.

). Policy Server:

-

1. Servers. Policy Server.

OfficeScan Policy Servers,

Cisco NAC > Policy

Policy Server,

2. . Delete (

3.

).

: OfficeScan,

,

Policy

Server.

Policy Server Summary (

)

Policy Server, , OfficeScan,

Policy Server. Policy Server

Summary Cisco NAC.

IP-

B-21

Trend Micro™ OfficeScan™ 7.0

Configuration Summary ( OfficeScan, Policy Server

) Policy Server, ,

. «Configuration Summary»

Policy Server:

-

1. Servers. Policy Server.

OfficeScan Policy Servers, Policy Server, Summary

2. .

Cisco NAC > Policy

Configuration

Summary. ,

3. : • Registered OfficeScan server(s) ( OfficeScan): OfficeScan, • Policies (

; Policy Server, OfficeScan;

):

• Rule(s) (

Policy Server,

): ,

.

Policy Server ,

, ,

. Trend Micro

: Policy Server Э

Policy Server:

1. Policy Servers, 2. . Summary.

B-22

.

Cisco NAC > Policy Servers. Policy Server. Policy Server, Summary

Configuration

Policy Server

3.

Export (

4.

Save

Cisco NAC

). . Policy Server .dat.

:

Policy Server:

Cisco NAC > Policy Servers. Policy Server.

1. Policy Servers,

Policy Server, Summary

2. .

Configuration

Summary. 3.

Import ( Configurations (

4.

). –

Summary - Import ). ,

Browse . Import (

5.

).

,

. 6.

Save (

).

Client Validation Logs (

) ,

.CSV. :



View current validation log ( ). .CSV Registered OfficeScan servers IP, ,

. OfficeScan

,

.

B-23

Trend Micro™ OfficeScan™ 7.0

Policy Server OfficeScan:



Synchronize with OfficeScan ( Summary - Synchronization Results ( ), : OfficeScan server name ( OfficeScan): IPOfficeScan; Synchronization Result (

OfficeScan). –

):

,

; Last Synchronized (

): . . . A-16.

OfficeScan Policy Server , OfficeScan ( OfficeScan

.

. A-2).

Policy Server OfficeScan

: Policy Server.

OfficeScan

OfficeScan servers .

OfficeScan:

-

1. Servers. Policy Server.

B-24

OfficeScan Policy Servers,

Cisco NAC > Policy

Policy Server

Policy Server, . Add OfficeScan server ( :

2.



Cisco NAC

Summary. OfficeScan)

, OfficeScan.

Summary



Configurations > OfficeScan servers. OfficeScan Servers. :

3. •

Add (

).

Add OfficeScan Server. :



OfficeScan, Update OfficeScan Server OfficeScan).

. (

OfficeScan server address (

4. IP-

OfficeScan) (FQDN)

,

,

. HTTP port number (

5. HTTP-

HTTP) OfficeScan

,

. HTTPOfficeScan (

: – 8080). Э HTTPS-

Server (

(

-

Administration ( ).

OfficeScan server name ( n/a (

,

SSL). OfficeScan, ) > Web

OfficeScan OfficeScan). ).

B-25

Trend Micro™ OfficeScan™ 7.0

Policy Information (

6.

)

,

. OfficeScan

7. -

Policy Server -

, Enable HTTP proxy ( ).

a. HTTP-

IP-

b.

-

Authentication (

. , )

,

.

Save (

8.

:

).

. Policy Server

( . A-10).

.

:

-

1. Servers. Policy Server.

OfficeScan Policy Servers,

Cisco NAC > Policy

Policy Server,

2. . Rules ( •

Summary. )

: ,

Summary



.

Configurations > Rules. Rules. :

3. •

B-26

Add (

).

New Rule (

).

Policy Server

Cisco NAC

: •

. Rule (

4.

Edit

).

Rule name

,

Description ,

Matching criteria (

5.

.

,

. ) OfficeScan,

,

Policy Server . Policy Server

,

,

.

• Client Real-time scan is ( Enabled ( )

) Disabled (

).

• scan engine is ( ( ) Not-up-to-date ( •

Client Up-to-date

) ). ,

,

Client virus pattern status

(

) : • By version (

): OfficeScan OfficeScan {} )

at most ( , • By pattern release date ( ): OfficeScan OfficeScan .

. at least (

), .

{}

B-27

Trend Micro™ OfficeScan™ 7.0

at most

at least,

. Return response ( ,

6.

) OfficeScan

,

Matching criteria ( . . A-11): • Healthy (

)

• Checkup ( • Infected (

) )

• Quarantine (

)

• Unknown (

).

: Э

7.

actions (

Default response ( , .

)

Policy Server Log this incident if all criteria matched ( ) Server-side ). ,

8. ,

Client-side actions OfficeScan (

Policy Server . A-11):

OfficeScan

• Enable client Real-time scan ( ); • Update components (

);

• Scan after Real-time scan is enabled or after an update ( ):

B-28

Policy Server

Cisco NAC

• Perform Cleanup Now and Scan Now ( « » « »); • Perform Cleanup Now (

«

»);

• Display notification message on client computer ( )( ). Save (

9.

).

,

OfficeScan ( .

. A-14).

,

,

, ,

, Cisco NAC

. :

-

1. Servers. Policy Server.

OfficeScan Policy Servers,

2. . Policies ( : •

Summary .



Cisco NAC > Policy

Policy Server, Summary, )

.

, Configurations > Policies.

Policies.

B-29

Trend Micro™ OfficeScan™ 7.0

:

3. •

Add (

).

New Policy (

).

: •

.

Edit Policy (

), 4.

.

Policy name Rules (

5.

,

Description ,

,

.

)

, .

Rules available (

). Rules in use (

: ,

).

OfficeScan Policy Server .



Rules Available ,

,

in use,

Rules .

• , 6.

.

Default Response ( , Policy Server OfficeScan : • Healthy (

);

• Checkup (

);

• Infected (

);

• Quarantine (

);

• Unknown (

). :

B-30

)

Э

Default response ( , .

)

Policy Server

Cisco NAC

Policy Server Log this incident if all criteria matched ( ) Server-side )(

7.

actions (

.

. B-32). 8. ,

Client-side actions OfficeScan Policy Server . A-11):

OfficeScan ( OfficeScan

• Enable client Real-time scan ( ); • Update components (

);

• Scan after Real-time scan is enabled or manual update is performed ( ): • Perform Cleanup Now and Scan Now ( « » « »); • Perform Cleanup Now (

«

»);

• Display notification message on client desktop ( ). Save (

9. :

). OfficeScan . , ( .

OfficeScan

. B-24 . 5-2).

B-31

Trend Micro™ OfficeScan™ 7.0

Policy Server. ACS Policy Server, (

.

. A-6). : ,

Policy Server

/

actions (

Server-side

.

.

. B-26 . B-29).

Policy Server .CSV. . :

-

1. Servers. Policy Server.

OfficeScan Policy Servers,

Cisco NAC > Policy

Policy Server,

2. . 3.

Logs ( Logs ( Client Validation Logs,

) > View Client Validation ). View ,

. 4.

B-32

.

Policy Server

Policy Server

Cisco NAC

. Policy Server

.

Policy

Server

. :

-

1.

OfficeScan Policy Servers,

Servers. Policy Server.

Cisco NAC > Policy

Policy Server,

2. .

Logs > Log Maintenance. ).

3. Maintenance ( Log format (

4.

• Simple (

)

)–

Log

, Policy Server:

:



;

• IP-

;



.

• Detailed (

)–



: ;

• IP-

;



;

• ; •

;



;

• ; •

OfficeScan;

B-33

Trend Micro™ OfficeScan™ 7.0



,



;

,

;



;



;



. (

5.

1

1024

) Policy Server

.

. (

6.

2

30),

Policy

Server. Save (

7.

).

Policy Server •

:

– Policy Server ( . B-20);

, .

Policy Server



– OfficeScan Policy Server.

Policy Server Change Password (

. ).

Policy Server:

-

1. Servers. Policy Server.

Policy Server,

2. .

B-34

OfficeScan Policy Servers,

Cisco NAC > Policy

Policy Server

Cisco NAC

Administration > Change Password.

3. Change Password.

,

4.

Policy

Server. .

5.

.

6. Save (

7.

).

Policy Server OfficeScan. Policy Server

,

. ) OfficeScan

(

(

. . A-16). :

Summary Policy Server (

.

Policy Server

. B-21). :

-

1. Servers. Policy Server.

OfficeScan Policy Servers,

Cisco NAC > Policy

Policy Server,

2. . 3.

Administration > Scheduled Synchronization. Scheduled Synchronization ( ). (

4.

3

1440

), .

5.

Save (

).

B-35

C

Control Manager™ OfficeScan Trend Micro Control Manager, Trend Micro. OfficeScan Control Manager.

OfficeScan :



Control Manager

• • Ч

. C-2 Control Manager

Control Manager?



• •

. C-2

. C-3 . C-3 . C-4

• •

OfficeScan

Control Manager OfficeScan

. C-5

Control Manager

. C-8

. C-8

C-1

Trend Micro™ OfficeScan™ 7.0

Control Manager Trend Micro Control Manager™ -

, Trend

Micro, ,

, .

Control Manager

-

,

. Control Manager ,

,

,

. ,

. , . Control Manager ,

.

,

Control Manager ,

.

Control Manager

OfficeScan

Control Manager Trend Micro, Virus Control System (Trend VCS). VCS, Trend VCS Control Manager.

Trend Trend Control Manager . Control Manager -

Control Manager •

C- 2

, Trend Micro,

: OfficeScan, ;

,

Control Manager™

OfficeScan



;

• ; ; •

Outbreak Prevention Service .

Control Manager? Control Manager , Control Manager Control Manager, ,

, Trend Micro. . Control Manager.

OfficeScan. Control Manager

:

Microsoft

Windows .NET™ Server.

OfficeScan .

, : •

(FQDN)

IP-

Control

Manager.

C-3

Trend Micro™ OfficeScan™ 7.0



, .

• ( (

Control Manager ), Power User (

Administrator Operator .

)

). Control Manager, Control Manager.



Control Manager, .

, Control Manager,

,

Control Manager. Control Manager. :

-

1. http://{ { _

_

_Control_Manager}/ControlManager _Control_Manager} IP-

Control Manager. Control Manager. .

2. 3.

Products (

4.

Add/Remove Product Agents ( ).

5. ) 6.

/

Public encryption key ( Save As ( ). ,

E2EPublic.dat

OfficeScan,

C- 4

).

.

Control Manager™

OfficeScan

Control Manager OfficeScan, . : •

OfficeScan – OfficeScan ( . ).



Control Manager – , Control Manager

-

OfficeScan

output/CMAgent/ControlMangerAgent Setup.exe :

:

1. • Select Components ( Control Manager agent ( •

OfficeScan ) Install Control Manager). Control Manager.

Control Manager Setup.exe, Programs\OfficeScan\cmagent.

. Control Manager.

2. Trend Micro . OfficeScan

3. 4.

Next ( Control Manager ( Manager),

Entity Name (

).

). Control Manager Setup Message Routing Path ( ).

Control

Control Manager, Control Manager.

C-5

Trend Micro™ OfficeScan™ 7.0

• No (

).



Yes (

).

Setup

Message Routing Path (

). Control Manager Control Manager, , .

: .

Control Manager:

5. • Any host (

)– .

• IP port forwarding ( Control Manager , ,

IP-

)– ;

IP,

. • Proxy server ( ; Configuration ( Configuration (

-

)– -

-

a. (HTTP

Proxy Server Proxy

). ).

, SOCKS 4/5). -

b.

, Authentication required (

). c.

Setup Message Routing Path ( ) OK. :

d. • Route direct to server ( ,

C- 6

)– , Control Manager.

Control Manager™

• Proxy server ( ; Server Configuration ( Proxy Configuration ( -

i. (HTTP

)– -

,

Authentication required

(

). Setup Message Routing Path ( ) OK.

iii.

(

Next ( ). Control Manager). Import (

7.

Proxy ). ).

, SOCKS 4/5).

ii.

6.

OfficeScan

Register with Control Manager

),

E2EPublic.dat,

Control Manager (

.

. C-4). 8. Control Manager ).

( 9.

Next (

Open ( ). Server Information

). .

10.

OK.

C-7

Trend Micro™ OfficeScan™ 7.0

OfficeScan

Control

Manager Control Manager OfficeScan Manager OfficeScan. , Control Manager Tasks ( ) > Deploy engines ( OfficeScan .

Control ),

Control Manager:

-

1. http://{ { _

_

_Control_Manager}/ControlManager, _Control_Manager} – IP-

Control Manager. Control Manager. Products (

2. 3.

).

Product Directory (

)

OfficeScan.

: • Product Status ( OfficeScan ( , Control Manager). • Configuration ( • Tasks (

)–

)– , -

OfficeScan.

)–

, , Scan Now (

• Logs (

)– Control Manager.

Trend Micro Control Manager Windows Add/Remove Programs (

C- 8

).

OfficeScan, ).

Control Manager™

OfficeScan

:

1.

, , Start ( ), Settings ( ) > Control Panel ( ) > Add/Remove Programs ( ). Add/Remove Programs ( ). Trend Micro Control Manager Agent for OfficeScan Change/Remove ( / ). . Yes (

2.

). Windows

. OK.

: Control Manager

OfficeScan OfficeScan.

C-9

D

OfficeScan

Windows Protection Manager, Wireless, Check Point™ SecureClient™ .

OfficeScan for

: Wireless Protection Manager

• •

Wireless Protection Manager Wireless Protection Manager

• •

. D-2 . D-3 . D-5

Check Point



Check Point



OfficeScan

SecureClient

. D-10

. D-12 OfficeScan

. D-13

D-1

Trend Micro™ OfficeScan™ 7.0

Wireless Protection Manager , . . «

:

» .

OfficeScan for Wireless . , ,

Palm, Pocket PC

EPOC .

, , for Wireless Manager

OfficeScan Wireless Protection . .

. D-1

Wireless Protection Manager

:

Wireless Protection Manager .

D- 2

OfficeScan

Trend Micro OfficeScan for Wireless : Palm • Palm™ OS 3.x • 2 • 100 • Desktop™

4.x

Palm 3.1

,

HotSync™

Pocket PC • Windows CE 3.0 • 16 • 1 • ActiveSync™ 3.1

Microsoft

EPOC • Psion Revo™ • 8 • 200 • 2.3.2

Revo™ Plus

PsiWin

Wireless Protection Manager : • •

Wireless Protection Manager OfficeScan for Wireless

; .

Wireless Protection Manager

, (

Desktop)

, Palm .

D-3

Trend Micro™ OfficeScan™ 7.0

Wireless Protection Manager:

OfficeScan

1.

OfficeScan. OfficeScan. 2.

/ .

.

.

.

.

3.

.

4. . . . .

5. . , Wireless Protection Manager,

. .

.

6.

( ,

7.

, Palm Desktop), . .

.

8.

Wireless Protection Manager OfficeScan for Wireless . Palm

: Wireless , Manager.

D- 4

OfficeScan for HotSync. OfficeScan for Wireless HotSync HotSync Manager Palm.

OfficeScan

Wireless Protection Manager Wireless Protection Manager . ,

-

.

OfficeScan for Wireless . , . OfficeScan for Wireless . Trend Micro . , . OfficeScan for Wireless . : Trend Micro ActiveUpdate

1. ; 2.

.

D-5

Trend Micro™ OfficeScan™ 7.0

Trend Micro ActiveUpdate . ,

.

Trend Micro

. :

Wireless Protection Manager.

1.

.

2. 3. .

,



:

Trend Micro ActiveUpdate, Trend Micro. ,

4. .

.

5.

-

,

IP-

.

, . -

:

Wireless Protection Manager.

1.

>

2.

-

3.

-

.... IP-

4.

-

(

proxy.yourcompany.com). 5.

D- 6

.

.

-

-

(

, 80).

,

OfficeScan

,

6. -

(HTTP

SOCKS).

7. . 8.

OK.

. Wireless Protection Manager

:



,

;



. : Pocket PC

EPOC.

Palm Palm HotSync.

:

Wireless Protection Manager.

1.

.

2. .

3.

. , ,

,

,

.

D-7

Trend Micro™ OfficeScan™ 7.0

, Protection Manager

Wireless Protection Manager. Wireless .

, :

Wireless Protection Manager.

1.

.

2.

,

3. ,

,

.

:

4. • . • .

.

5.

. . , . . . . .

D- 8

OfficeScan

Wireless Protection Manager ,

.

,

. :

Wireless Protection Manager.

1.

.

2. 3. .

,

.

4. ,

(

. ),

.

D-9

Trend Micro™ OfficeScan™ 7.0

Check Point OfficeScan Check Point SecureClient Secure Configuration Verification (SCV) Open Platform for Security (OPSEC). Check Point SecureClient OPSEC. OPSEC www.opsec.com. Check Point SecureClient , , Configuration Verification (SCV).

Secure SCV

, . Check Point SecureClient . SCV

Check Point SecureClient . SCV

, .

SCV

,

,

SecureClient SCV

Policy Servers.

Policy Server

SCV Editor. SCV Editor -

SCVeditor.exe local.scv

Check Point SCV . D-12.

,

Check Point,

SCV . SCV Editor Policy Server. C:\FW1\NG\Conf ( , SCV Editor,

.

SCV Editor C:\FW1).

Check Point

OfficeScan

OfficeScan OfficeScan SecureClient.

D-10

OfficeScan

SecureClient local.scv.

(

local.scv

): (SCVObject :SCVNames ( : (OfceSCV :type (plugin) :parameters ( :CheckType (OfceVersionCheck) :LatestPatternVersion (701) :LatestEngineVersion (7.1) :PatternCompareOp (">=") :EngineCompareOp (">=") ) ) ) :SCVPolicy ( : (OfceSCV) ) :SCVGlobalParams ( :block_connections_on_unverified (true) :scv_policy_timeout_hours (24) ) )

SCV - 701

, - 7.1

,

. , . local.scv

Check Point SCV Editor Policy Server.

.

D-11

Trend Micro™ OfficeScan™ 7.0

Check Point

:

SCV.

-

OfficeScan local.scv. ,

Check Point

-

, .

Check Point

OfficeScan

local.scv, SCV Editor (SCVeditor.exe). Secure Configuration Verification:

1.

SCVeditor.exe Check Point: www.checkpoint.com/techsupport/ng/fp3_updates.html#opsecsdk

SCV Editor 2.

OPSEC SDK. Policy Server.

SCVeditor.exe

SCV Editor. 3.

Products

4.

user_policy_scv.

Edit ( ) > Product ( OfceSCV Modify.

),

local.scv

: .

Edit (

> Add (

),

, ) > Product ( OfceSCV Add.

)

.

5. (

) > Parameters (

! D-1.

D-12

) > Modify ( OK.

) > Add ( Name Value. D-1. ,

Edit ),

,

OfficeScan

Name (

)

Value (

CheckType

OfceVersionCheck

LatestPatternVersion

{

LatestEngineVersion

{

LatestPatternDate

{

PatternCompareOp

>=

EngineCompareOp

>=

)

} } }

PatternMismatchMessage EngineMismatchMessage

D-1.

SCV

D-1 . Update & Upgrade ( OfficeScan. ,

-

)

. 6.

SCV.

7.

Edit (

) > Product (

8.

) > Enforce ( File (

(

).

).

) > Generate Policy File local.scv,

.

SecureClient OfficeScan SecureClient

, (VPN), OfficeScan

Check Point Check Point

D-13

Trend Micro™ OfficeScan™ 7.0

SecureClient. SCV

SecureClient VPN,

, .

,

SecureClient

, Check Point SecureClient )

(

Add/Remove Programs Windows.

SecureClient:

.

1.

.

2. 3.

Check Point SecureClient SecureClient.

/ . .

4.

« SCV». 5.

D-14

OK.

. OfficeScan

E

,

:

Control Manager

OfficeScan Control Manager. OfficeScan Manager.

Control

, (Tiny

TCP-

Fragment) ,

TCP ,



, , .

, (Land

IP (SYN)

Attack)

, (SYN/ACK) DoS-

. .

, TCP/UDP-

, ,

(Too Big

,

.

Fragment) ,

, , . .

(DoS-

)

. ,

, DoS, , .

E-1

Trend Micro™ OfficeScan™ 7.0

,

,

,

(Authentication, Authorization, and Accounting, AAA)

. , . .Э

. , , , Cisco Secure Access Control Server AAA

.

(ACS) Cisco.

. ,

, . . .

(

)

-

( .

HTML, VBScript JavaScript

. 1-6).

,

-

.

,

-

ActiveX

, ActiveX.

Java

, Java

IP(Dynamic IP Address, DIP)

Java-

IP-

IP-

. ,

DHCP. MAC, DHCP IP-

. , .

(Internet Protocol, IP)

«

-

, , ,

(

E-2

)–

( , ». (RFC 791)

)

, (ARP), (Conflicted ARP)

IP-

. ARP (

MAC-

), .

. .

(End «I accept» (

User License Agreement, EULA)

) ,

.

«I do not accept» (

)

. ,

, grayware

,

«I accept» .

,

,

,

. Policy Server ,

. OfficeScan ,

,

. -

, ,

,

.

,

, ,

. , -

Trend Micro

OfficeScan /

.

DoS-

, TCP

(Overlapping Fragment)

teardropTCP,

.

. , .

E-3

Trend Micro™ OfficeScan™ 7.0

Policy Server

Policy Server . OfficeScan

.

Server policy

, Policy Server OfficeScan. ,

,

. , . , , . -

, ,

,

. , . , ,

,

.

, . SMTP

, .

(Simple Mail Transport Protocol, SMTP) HTTPS (SSL) POP3 (Post Office Protocol 3, POP3)

POP3 .

SOCKS 4

TCP,

.

SOCKS 4 ,

E-4

OSI.

, (User Datagram Protocol, UDP)

IP . DARPA Internet Program RFC 768. ,

.

,

, IP-

, .

(Dynamic Host Control Protocol, DHCP)

,

DHCP

IP.

(Secure Socket Layer, SSL)

SSL , Netscape Communications Corporation, , ,

, HTTP, NNTP FTP, RSA. FTP (File Transfer Protocol, FTP)

, . . Network Working Group RFC 959. ,

. (Terminal Access Controller Access Control System, TACACS+)

AAA

TACACS +

ACS Cisco.

, .

(Transmission Control Protocol, TCP)

TCP

IP. . DARPA Internet Program RFC 793.

E-5

Trend Micro™ OfficeScan™ 7.0

ICMP -

,

(Internet Control Message Protocol, ICMP)

, .

IP ,

ICMP ,

ICMP IP.

, IP ICMP

: , ,

,

-

. IP. IP-

,

. HTTP

, -

( )

(Hyper Text Transfer Protocol, HTTP)

. «

»

(Adware) -

(spyware), , ,

,

. Policy Server

(Access Control Server, ACS)

. ,

ACS ,

Policy Server. ACS .

ACS ACS Certificate Authority

( ) Certificate Authority (CA). ACS, ACS.

CA (

Cisco ACS. CA ACS Cisco Trust Agent OfficeScan).

SSL

, HTTPSACS.

SSL Policy Server

E-6

HTTPSACS.

SSL

Policy Server

Policy Server Policy Server Policy Server.

,

, , TCP, FTP, UDP, HTTP

.

, . , , . (SYN

DoS-

, TCP-

Flood)

(SYN), (SYN/ACK). Э ,

, .

, .

,

IDS ,

(Intrusion Detection System, IDS)

. , . Cisco Secure ACS.

RADIUS

(Remote Authentication Dial-In User Service, RADIUS) , .

,

,

EICAR, . NAT –

, .

(Network Address Translation, NAT)

, ,

IP,

IP,

.

, , ,

IPIP-

.

(

) , IP«

«

»

, ,

,

. »

, IP. , .

E-7

Trend Micro™ OfficeScan™ 7.0

,

. OfficeScan

OfficeScan . ,

,

)

Cisco NAC. ,

.com .exe

, (

(Network Access Device, NAD)

Cisco NAC Policy Server OfficeScan .

, .com.

.exe

DoS-

, IGMP-

, .

(Fragmented IGMP)

. ,

(Certificate Authority, CA)

/

.

,

.

, ,

,

-

,

: ,

(

) (CA), . (

), ,

.

E-8

,

.

«

» (spyware)

, «

(

,

).

» .

,

, , . -

, , , ,

,

,

.

Cisco Trust Agent (CTA) Cisco. OfficeScan Grayware

Cisco Trust Agent OfficeScan.

-

,

, . «

»

,

,

, .

grayware, Ping

-

,

, OfficeScan .

, (

-

)

IP-

. ,

IPPing of Death

DoS-

:

.

, ICMP-

, ,

, .

Policy Server ( )

, , OfficeScan .

Policy Server

OfficeScan

.

Teardrop-

, DoS-

IP-

.

IP .

E-9

Trend Micro™ OfficeScan™ 7.0

Telnet

Telnet TCP « ». . Network Working Group RFC 854.

TrendLabs

TrendLabs Trend Micro, Trend Micro

E-10

.

5-2 5-3 32-

E-2

641-26 2-9

2-10

2-30

2-3 2-5 2-2

2-30 2-21 Control Manager

2-9

C-3

9-7

E-1 C-3 C-8 C-5

URL-

1-28 E-2

2-21 Cisco Trust Agent (CTA) B-12 Control Manager E-1 4-1 « » 1-15 (Tiny Fragment) E-1

1-17 «

» 1-11 1-17

«

» 1-11 1-16 HTML, VBScript

E-1 (Too Big Fragment)

1-6 JavaScript 1-6, E-2 5-10 4-6 1-16

2-9

E-1 , (DoS-

2-6 ) E-1 , E-2

2-9, 9-24

(AAA)

2-10 2-13 2-10 IPE-2

(DIP)

I–1

Trend Micro™ OfficeScan™ 7.0

2-11 1-28 1-28

1-3 -

1-20

9-7 2-10 1-25 1-23

2-13 2-11 2-13 2-12 2-11 2-12 1-17

URL9-23

readme OfficeScan

9-23 9-22 2-77 2-8 2-8, 7-2 2-8

1-3

7-5 7-4

-

1-4 (IP) E-2

2-8

9-22 2-8, 7-7

9-22

7-2

9-22 2-8, 7-6

9-23 9-23 9-23

7-9 / 1-4

9-23

2-8, 7-7 2-8

9-23 Policy Server B-32 2-8, 7-2 2-8, 7-6

E-2 5-7

9-23 -

9-23 9-23 EICAR 9-22 9-22

Э TrendLabs 9-23 URL9-22

2-61 2-26

1-16 1-15

9-22 1-16

I–2

Firewall Outbreak Monitor 6-22 6-25 6-5 , 6-3 6-8 6-13 6-9 6-8 6-7 Firewall Outbreak Monitor ( ) 6-8 « » 3-13

1-3 2-47 1-8 OfficeScan 1-8 2-5 1-23 2-21 7-5 1-23

2-77

1-18

1-24 2-25 2-26 (EULA) E-3

1-24 2-13 2-7

2-68 2-5 2-5

1-6 E-3

1-23 4-4 1-17 1-9

URL-

9-25 4-5 1-24

Image Setup Utility ( ) 8-11 1-8 2-16 2-8, 2-36

1-25 1-24 Cisco A-21 1-8 1-12

1-26

1-11 ICSA 1-12

1-17 /

,

1-12

URL1-13

1-4

1-9, 3-7

E-3

E-3 6-5

6-14

I–3

Trend Micro™ OfficeScan™ 7.0

1-3 1-4 4-5 «

2-33 2-20

»

3-11 -

2-21

1-4

2-49

2-8, 2-25 2-21

2-44 ACS B-18

2-26

2-54

2-30

2-51

2-33

2-58 2-42

Update Now ( ) 2-34 2-26

5-9

1-25

5-9

2-35

Firewall Outbreak Monitor ( Policy Server Scan Now (

1-9

) 6-22 Cisco NAC B-20 ) 2-63 2-7

9-3 2-18 2-17

4-4

2-20

«

»

2-18 9-3 Trend Micro 9-22 1-9 Control Manager C-4 1-9

1-3 1-3 1-4 / 1-4

E-3

1-3 1-4

Windows 1-4 1-4

Control Manager 1-5

Trend Micro 9-25 Windows 1-3 1-5

I–4

1-3 2-8, 2-36

9-23 9-23

E-4

1-9 1-9 2-5, 2-49 2-61

2-35 E-4

2-49 -

E-4

2-54

1-8, 3-2

2-51, 2-58 2-58 ) 2-63

Scan Now (

E-4 1-8 E-4

4-2 Policy Server B-34

1-8, 3-2 E-4 1-8, 3-2

2-6 -

Control Manager 1-5

4-2 2-21

2-13 -

2-7 4-2

E-3 2-12

2-21 7-2

1-5 8-1, 9-1

7-7

9-23

7-5 7-4 7-2 7-7 7-6 OfficeScan 2-4

2-68 1-19, 5-2 5-2 5-3 5-10 2-5

5-7 2-7 Windows NT 2-47

(SMTP) E-4 (UDP)

SNMP 2-46 2-44 2-46

E-5 (DHCP)

2-45

E-5 (SSL) 1-20

9-5 E-5

2-7

(HTTP) 1-22

1-8, 3-3 E-6

I–5

Trend Micro™ OfficeScan™ 7.0

(FTP) OfficeScan 2-6

E-5 ACS B-3 E-6 CA A-19 CA E-6

(TACACS+) E-5 (TCP) E-5

B-7 . TrendLabs 9-26

ISO 9002 – SSL E-6 A-17

(ICMP) E-6 POP3 E-4 SOCKS 4 E-4

ACS B-3 CA A-19, B-7 Policy Server SSL B-10 ICSA 1-12 1-9

Cisco Trust Agent (CTA) 2-6 2-33 Cisco Secure ACS B-3 3-2 (adware) 1-8 E-6

1-7 E-7 Policy Server B-35 (SYN Flood) E-7 9-23

(IDS) 6-8 E-7

4-3

Policy Server (

) A-19 1-16

2-5 7-4

2-61 2-5 2-49

2-18 1-4 2-17

2-54 2-51

2-20

2-58 9-5

1-22 HTTP 1-21 (ACS) B-18 E-6 B-3 OfficeScan 1-21 2-4 Policy Server A-16

I–6

2-5 Scan Now (

) 2-5, 2-63 2-54 2-51, 2-58 2-58

9-23

«

» 1-6 E-7

(RADIUS) E-7 9-23

5-9

9-23 1-23

2-5 Control Manager C-8 2-5 4-4 2-12

9-2 2-8, 8-3 2-8, 8-10 8-20 Client Mover I ( Client Packager ( 8-10 Image Setup Utility ( 8-11 Login Script Setup ( ) 8-3 Restore Encrypted Files ( Server Tuner ( Touch Tool ( Vulnerability Scanner (

) 1-3 ) 1-17 E-8 ) 8-11 ) 8-9 ) 8-15 ) 8-3 2-8, 8-3

-

2-5

I) 8-14

Control Manager C-5 2-5 Policy Server Cisco NAC B-15 (NAD) E-8

9-23 E-8

3-2 2-8, 8-10 2-7 SNMP 2-43 2-42 2-43 2-38, 2-43 1-23

2-8

1-8 1-11 1-10 1-22 .com E-8

.exe 1-6

E-7 9-1, 9-24 E-7 -

E-8 ActiveAction 2-50 IntelliScan 2-50

Policy Server A-20

I–7

Trend Micro™ OfficeScan™ 7.0

A (CA)

ActiveX 1-6, 3-5 « » E-2

E-8 E-8

3-5

C Cisco NAC 2-6 9-2

9-6 Cisco Trust Agent (CTA) 1-9, B-12 E-9 2-6 Windows NT/2000 A-21 Windows XP A-21 Cleanup Now ( ) 2-5, 3-9 Client Packager ( ) 8-10 Control Manager C-2 C-3 OfficeScan C-2 OfficeScan C-8 C-2 C-4 C-5

-

9-7 9-7 9-3 9-5 9-5 9-2 Cisco NAC 9-6 Enterprise Client Firewall ( ) 9-3 1-6 E-8

«

» 1-9

« : 1-9, 3-7

»

D

1-9, 3-7 «

»

Damage Cleanup Services ( ) 2-5 Cleanup Now ( 3-9 [email protected] 1-28

3-14 ActiveX 3-5 « 3-13

» «

»

E

3-11 1-7, 3-2 3-3

Enterprise Client Firewall ( ) 2-6, 7-7 Trend

7-7

Micro 3-4

6-2

3-3 «

1-7, 3-2 »

2-6 2-6

1-7, 3-2

9-3

E-9

F

Э

Firewall Outbreak Monitor ( ) 2-6, 6-8

2-5 Э

I–8

9-22

6-22

)

G

Ping of Death

grayware (

E-9

) Policy Server (

E-9

) 2-6 Cisco A-21 OfficeScan A-16 A-19

H HTTPS E-4 Policy Server (

HyperText 1-22

I

A-20 ) B-32

Image Setup Utility ( Internet 1-21 Internet Information Server (IIS) 1-21

) 8-11

B-34 B-20 B-26, B-29 B-35

J

E-9

Java

E-4 E-4

E-2 1-6

B-32

L local.scv D-11 Login Script Setup ( ) 8-3

M Manual Outbreak Prevention ( ) 2-6 5-9

O OfficeScan SecureClient D-10 1-22 1-26 1-18 1-21 OfficeScan for Wireless 1-18 Outbreak Prevention ( ) 2-4

P Ping (

) E-9

Cisco Secure ACS B-3 SSL B-10 E-6 Policy Server Cisco NAC B-34 B-34 Policy Server A-8 B-29 B-26 ACS B-18 B-35 Policy Server B-20 B-2 A-9 A-15 A-12 B-32 A-6 ACS B-3 ACS B-3 CA A-19, B-7 Policy Server SSL B-10 A-17 Policy Server OfficeScan A-16

I–9

Trend Micro™ OfficeScan™ 7.0

V

A-14 A-10 Policy Server B-15 Cisco Trust Agent (CTA) B-12 Policy Server SecureClient D-10

Virus Outbreak Monitor 1-19 Virus Outbreak Monitor ( ) 2-5, 5-11 VPN D-13 Vulnerability Scanner (

Q Quarantine Manager (

) 2-7

W Wireless Protection Manager 1-18

R Restore 2-4 Restore Encrypted Files ( ) 8-11

S Scan Now ( ) 2-5, 2-63 SCV Editor D-10 Secure Configuration Verification . SCV SecureClient D-10 OfficeScan D-10 Policy Server D-10 SCV Editor D-10 Server Tuner ( ) 8-9 SolutionBank – . « » 1-28 SSL 1-20

T TCP/IP 1-22 TeardropE-9 Telnet E-10 Trend Micro 9-22 TrendLabs 9-23, 9-26 E-10

U Update Now ( URL-

) 1-25, 2-34 1-28, 9-25 1-13 readme, 9-23

Cisco NAC A-2

I–10

) 8-3