Table of contents : Your Free Say No Checklist Introduction Chapter 1: There Will Always Be Difficult People in Your Life — Embrace It! Chapter 2: Are You Also Being Difficult? Chapter 3: It All Starts with You Chapter 4: Understanding the Sociopath Chapter 5: Understanding the Narcissist Chapter 6: Not All Toxic People Are Narcissists or Sociopaths Chapter 7: The Kingpin Is Manipulation Chapter 8: How to Stop (and Overcome) the Manipulation Chapter 9: Navigating the Negativity Chapter 10: How to Speak to the Toxic Person Without Giving Up Your Power Chapter 11: Dealing with Difficult People Chapter 12: Emotional Abuse Can Have Lasting Effects Chapter 13: Tips on How to Recover Chapter 14: Own Your Life Conclusion Resources