Table of contents : Cover Title page Copyright Table of contents About the Author Why I wrote this book Introduction Coffee crunch Going viral Out of office Technicians vs Visionaries The system for success Part I There’s a problem ONE Your marketing plan is failing and taking your profits with it The promised land Top ten myths about SME marketing TWO The Very Good Marketing Framework The five Cs of Very Good Marketing The Very Good Marketing Model The journey How strong is your marketing? The Very Simple Principle THREE Beat your marketing bottleneck The marketing promise Julia’s bottleneck Beating your marketing bottleneck Introducing the bottleneck quiz The ticket to arriving at your goals FAQ: Everything you might be wondering about The Very Good Marketing Framework PART II Beating your bottlenecks FOUR How to turn a stranger into a visitor Marketing gone cold The art of attraction Channel: How do I get in front of the right people? What is a marketing channel? Eliminating the scattergun approach Bullseye So how do you choose just one marketing channel? Messages and channels Creating your marketing message The Customer is the hero, not you Getting the message right Actions: What are my next steps? Action plan example Did it work? Why growth stops FIVE How to turn a visitor into a lead The price of a website is confusing Websites use up a lot of your marketing budget Your website and marketing channel don’t match Building a website is more than just design Website technology is complicated Your website tries to talk to everyone Website data is never tracked or used Someone will always have a better-looking website Linda’s bottleneck The 7 essential Ss for a high-performing website Why people stop marketing here SIX How toturn a lead into a customer The 6 fundamentals of converting Leads into Customers Overselling and underselling Creating and delivering a sales process SEVEN How to turn a customer into a fan The growth dilemma Net promoter score Setting the bar Defining the bar Raising the bar The mindset needed to create lifetime Fans EIGHT How to turn a fan into jam The mindset you need to engage raving Fans The 3 Jam Rs Bringing itall together Index EULA.