The Palgrave Handbook of Disability at Work 9783030429652, 9783030429669

Table of contents :
Acknowledgements
Contents
Notes on Contributors
List of Figures
List of Tables
1: Introduction
Definitions
The World Health Organization (WHO)
United Nations (UN)
The International Classification of Impairments, Disabilities and Handicaps
Americans with Disabilities Act (ADA—USA)
The Equality Act 2010 (UK)
The Disability Discrimination Act 1992 (Australia)
Terminology
The Historical Context of Disability and Employment
Global North
Global South
Models of Disability
The Medical Model
The Social Model
The Social Relational Model
Outline of the Book
References
Part I: Legal Aspects
2: Generating Interdisciplinary Insights to Regulate for Inclusive Employment
The Imperative
Reflecting on This Imperative to Employ People Within the Services They Use
‘Start with What We Can Do’: The Concept of Community Job Crafting
The ‘Resistant Possibilities’ of Community Job Crafting
Using the Concept of ‘Community Job Crafting’ to Explore the Possibilities and Limitations of Employment Legislation
The Limits of Equal Treatment
Adjusting, Carving or Crafting?
Dancing with the Devil? Provisions That Permit Positive Action and the Medicalized Definition of Disability
Public Sector Equality Duty and Other Drivers
Conclusions
References
3: Confronting Episodic Disability in the Workplace: The Canadian Experience
Canadian Human Rights Law and Episodic Disability in the Workplace
Undue Hardship and Accommodating Episodic Disability
Financial Costs to Employer of Accommodations
Health and Safety Risks
Conflicting Rights and Other Employees
Fundamental Nature of the Employment Contract
Conclusion
References
4: Determining Work Capacity
Population Trends and Disability Benefits
What Are Disability Assessment and Disability Evaluation?
Approaches to Disability Assessment and Work Capacity Determination
Impairment Approach
Functional Limitation Approach
Disability Approach
Conclusion
References
5: Laws for the Right to Work of Disabled People: The Italian Experience
Measuring Flexicurity for Disabled People
Methods
Flexicurity Indices (FIs)
Normalization
Aggregation
The Augmented Matching Function
Case Study
Discussion and Conclusions
References
Part II: Transitions
6: Career Management: The Transition Process for Workers with Disability
HRM for Career Transitions
Career Calling
Career Transitions for Workers with Disabilities
Issues Impacting on Career Transitions for Workers with Disabilities
Enhancing Career Transitions for Workers with Disability
Inclusion and Optimal Distinctiveness
Recognizing Unique Skills
Implications for HR Management Practice
Recommendations for Worldwide Transferability
Conclusion
References
7: From Education to Employment: A Transition Story
Government Support and Legislation
Government Services to Support the Transition into Work
Rights for Students with a Disability
Transition Study Programmes and Creating Pathways to Employment
Case Study
Implications and Recommendations
Conclusion
References
8: Innovative Strategies: Successful Transition to Work for People with Disabilities
Foundational Issues: Stigma
Transition Program Key Components
Competency-Based Approach
Self-Esteem
Communication
Social Engagement
Business Acumen
Interviewing
Youth and Student Specific Transition Considerations
High School Students with Disabilities and Transition Programs
Pre-employment Transition Services
Adult Specific Transition Considerations
Adults Transitioning to Work
Bender Career Reality Training Program
Partnership Imperatives
Employer Partners
Business Partnership: Curriculum, Retention and Culture
Academic Partnerships
Summary and Conclusion
References
9: Supporting Meaningful Employment for Individuals with Autism
Overview of Autism
Individual-Level Interventions and Strategies
Organization-Level Interventions and Strategies
Conclusion
References
Part III: Types of Employment
10: Supported Employment: A Case Study to Highlight Experiences and to Inform Support Practices
Disability and Employment
Sheltered Employment
Empirical Study
Capability and Possibility
Disability as an Asset
Support: Assistance or Hindrance
Transition: Moving on from Sheltered Employment
Conclusion and Recommendations
References
11: Strategic Planning for the Inclusion of People with Disabilities into Work Organizations
Presentation of Theory and Concepts
Summary of Key Points
Conclusion
References
12: Levels of Employment: Considerations and Interventions for the 21st Century Labour Market
Changes in the World of Work
Levels of Employment
High-Skill Level of Employment
Medium Level of Employment
Low Level of Employment
Job Polarization of the Labour Market
Demand-Side Employment
Interventions
Skill Requirements
Workforce Employability
Adaptions
Workplace Accessibility and Flexible Working Hours
Transportation
Communication and Information Technology
Service Integration
Supported Employment
Conclusion
References
13: Breaking Barriers by Patterning Employment Success
Data Sources
NTID’s Pillars for Employment Success
Pillar I: Employment Readiness
Alliances with Global Networks
Alliances with National Centres of Excellence
Alliances with Academic Institutions
Alliances with Employers
Personalized Mentoring
Pillar II: Employability Showcasing
Cooperative Programmes
NTID Job Fair
Connecting with Employers
Working Together, Deaf and Hearing People workshop
Pillar III: Post-employment Support
Visitation Programmes
Custom Solutions
NTID Pillars, Research, and Practice
Pillar I: Employment Readiness
Pillar II: Employability Showcasing
Pillar III: Post-employment Support
Conclusion and Future Research
References
Part IV: Levels of Employment
14: The Impact of Pain on Work and Professional Careers
Mechanisms of CWP and FM
Measuring and Treating CWP and FM
Work, Disability, CWP and FM
Conclusion
References
15: Understanding (Disabled People as) Ghosts in Professional Work: The Contribution of Feminist Research
Status, Class, and Gender in the Professions: Social Closure Strategies
Disability and Professional Work: The Neglected Workforce
The Organization and Regulation of Professional Work: The Public, the Private, and the Self-Employed
The Organization of Work and the Concept of the Ideal Professional Worker
Conclusion: Towards a Distinctive Disability Research Agenda
References
16: Temporary Status in Work Organizations for People with Disabilities: An Opportunity or Barrier
Presentation of Theory and Concepts
Summary of Key Points
References
17: European Union Law Relating to Access to Online Technology for Disabled People in the Context of the Workplace
Theory and Concepts
Website Accessibility and the EU: The Legislative Basis
The United Nations Convention on the Rights of Persons with Disabilities
The EU’s Proposed Accessibility Act
The Directive on the Accessibility of the Public Sector Bodies’ Websites
Enforcement and Monitoring
Case Studies
Conclusions
References
Part V: Disabilities
18: Serving Customers with Dementia: Lessons for Café Owners
Theories and Concepts
Economic Impact of Dementia
Service Quality and the Café/Restaurant Industry
Findings and Discussion
Service Quality Factors of Importance for PWD and Their Carers
Negative Experiences of Service Quality
Positive Responses from Businesses to PWD
Carers Restaurant/Café Recommendations
Café/Restaurant Responses
Conclusion
References
19: Managing Invisible Disabilities in the Workplace: Identification and Disclosure Dilemmas for Workers with Hidden Impairments
Accepting a Disability Label
Disability, Impairment, or Normal Challenge
Disability Stigma
Deciding to Disclose or Conceal Invisible Disabilities at Work
Eligibility for Accommodations
Performance Justification
Social Connectedness
Reduced Concealing Effort
Summary and Recommendations for Practice
References
20: An Effective Approach to Mental Health Challenges: A Framework for Best Practice in the Workplace
Mental Illness and Work
The Inclusive Workplace: A Model of Best Practice—The 5 C’s Model (Malach 2018)
Context
Culture
Competence
Challenge
Communication
Automatic Prejudice
Conclusion
References
21: Seeking New Solutions: Best Practices in Workplace Accommodation for Psychiatric Impairments
Functional Limitations Associated with Psychiatric Disabilities
Accommodations for Workers with Psychiatric Disabilities
Flexible Scheduling
Human Support
Cognitive Supports
Job Description or Job Assignment Changes
Supervisory Style
Policy-Related Modifications
Social Environmental Interventions
Workspace Modifications
Miscellaneous Physical Supports
Costs of Accommodation
Special Accommodation or Just Good Business Practice?
Conclusions and Future Directions
References
Part VI: Intersections
22: Finding Our Voices: Employment and Career Development for Women with Disabilities
Defining Disability
Intersectionality
Career Development for Women with Disabilities
Childhood Experiences and Aspirations
Education and Training
Workforce Experiences
Career Advancement
Implications and Recommendations
Conclusion
References
23: Masculinity, Disability and Work: A New Materialist Perspective
New Materialism and Posthumanist Performativity
Men, Masculinity and Disability
Employment Intra-actions
Conclusion
References
24: Privileges and Prejudices: Intersectionality and Disability Accommodation
Legal Context and Case Examples
Empirical Studies Validating Intersectional Effects in School and Employment
Replication of Conventional Social Biases and Privileges
Gender Role Congruence
Minimization of Perceived Threat Through Marginalization
Implications for Practice: Government and Public Policy
Implications for Practice: Private Employers
Conclusion
References
25: The Role of Leadership Behaviour for the Workplace Inclusion and Job Retention of Employees with Psychological Disabilities
Stigma: Public and Personal
The Importance of Leadership for Employees’ Psychological Health
The Concept of Health-Focused Leadership
The Development of a Health-Focused Leadership Training
The Case of a Swiss Social Insurance Organization
Health-Focused Leadership Training and Its Effects
Limitations
Conclusion and Practical Implications
References
Part VII: Dynamics
26: Taken for Granted: Ableist Norms Embedded in the Design of Online Recruitment Practices
Disabled People and the Recruitment Process
Empirical Study
View of Disabled People as Not Ideal Workers
Unequal Access to the Internet
Engagement with Inaccessible Online Recruitment Processes
Disabling Interactions with Public Service Providers
Conclusion
References
27: Adaptive Leadership: An Opportunity for Increasing the Representation of People with Disabilities in the Workplace
Adaptive Leadership Theory
Contribution of Adaptive Leadership to Disability Diversity
Implications
Practical Implications
Theoretical Implications
Conclusion
References
28: Organizational Blindness: Why People with Disabilities Do Not ‘Fit’
Disablism and Ableism
Exploring Critical-Based Theories of Disability
Critical Disability Studies
Feminist Disability Studies
Posthumanism
What Is Missing? Empirical Work-Based Critical Reflections
A Failure to Consider Embodiment
The Performative Effect of Disclosure
Conclusion
References
29: The Economic Impact of Employing Disabled Persons: Macro and Micro Perspectives
Macro Perspective
Benefits for Organizations
Costs for Organizations
Micro Perspective
Benefits for People with Disabilities
Costs for People with Disabilities
Developing an Ability Diverse Workforce
Case Study Implications for Practice
Implication to Theory
Conclusion
References
Part VIII: The Way Forward
30: The Way Forward
Key Messages
Legal Aspects
Transitions
Types of Employment
Levels of Employment
Disabilities
Intersections
Dynamics
Final Words
References
Index