Table of contents : Telephone triage in women's health care : logistical and legal considerations -- Assessing the obstetric/gynecologic patient by telephone -- Communication basics and challenges in telephone triage -- The use of online information retrieval in telephone triage : professional resources and social media -- Preconceptual and infertility overview -- Early management of unintended pregnancy overview -- Prenatal screening overview and tests for ongoing fetal surveillance -- 1st trimester overview -- 2nd trimester overview -- 3rd trimester overview -- Postpartum and neonatal overview -- Abnormal bleeding and spotting overview -- Amenorrhea overview -- Barrier contraceptives overview -- Breast complaints overview -- Emergency contraception -- Nexplanon overview -- Injectable contraceptives overview -- Intrauterine contraception overview -- Menopausal concerns and hormone therapy overview -- Natural family planning (fertility awareness) overview -- Pelvic complaints overview -- Systemic hormonal contraception overview : combined oral contraceptive pills, nuvaring, ortho evra, and progesterone-only pills -- Overview of other women's health issues.