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Also Available from ASQ Quality Press:
Six Sigma Project Man'agernent:
I
A Pocket Guide I
Jeffrey N. Lowenthal, Ph.D.
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ASQ Quality Press Milwaukee, Wisconsin
Six Sigma Project Management: A Pocket Guide Jeffrey N. Lowenthal, Ph.D Library of Congress Cataloging-in-Publication Data Lowenthal, Jeffrey N., 1958Six sigma project management: a pocket guide I Jeffrey N. Lowenthal. p. em. Includes bibliographical "references and index. ISBN "0'87389"519,3' (alk.paper) 1. Process control. I. Title. TS156.8 .L69 2001 658.5'62-dc21
2001041229
©2002 by ASQ All rights reserved. No part of this book may be reproduced in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior wrillen permission of the publisher. 10 9 8 7 6 5 4 3 2 ISBN 0-87389-519-3 Acquisitions Editor: Annemieke Koudstaal Project Editor: Craig S. Powell Production Administrator: Gretchen Trautman Special Marketing Representative: Denise M. Cawley
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To Erika Gerri and Gabrielle Nomi, my youngest daughters, for your unconditional love, playfulness, and hugs and kisses when they are needed most.
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