Reference and Information Services: An Introduction [6 ed.] 2019057161, 2019057162, 9781440868832, 9781440875045, 9781440868849
This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, c
871 137 7MB
English Pages 1392 Year 2020
Table of contents :
Half Title
Series
Title
Copyright
Contents
Foreword
Preface
Acknowledgments
Part I: Concepts and Processes
1—History and Functions of Reference Service
2—Ethics
3—The Reference Interview
4—Instructional Strategies for the Reference Interview
5—Consortia and Cooperation
6—Models of Reference Services
7—Management of Reference Services
8—Evaluation and Assessment of Reference Services
9—Training and Professional Development
10—Marketing and Promotion of Reference Services
11—Reference Services for Children and Young Adults
12—Reference Services for Diverse Populations
Part II: Information Sources and Their Use
13—Introduction to Information Creation and Dissemination
14—Selection and Evaluation of Reference Sources
15—Licensing and Managing Electronic Resources
16—Search Strategies for Online Sources
17—Ready-Reference Sources
18—Dictionaries
19—Encyclopedias
20—Bibliographic Sources
21—Readers’ Advisory Services and Sources
22—Indexes and Abstracts
23—News Sources
24—Geographical Sources
25—Biographical and Genealogical Sources
26—Government Information
27—Data and Statistical Sources
28—Business Sources
29—Health and Medicine Sources
30—Primary and Archival Sources
31—Legal Sources
Part III: The Future of Reference Service
32—Creating the Future of Reference Service
Index
About the Contributors
About the Editors
Half Title
Series
Title
Copyright
Contents
Foreword
Preface
Acknowledgments
Part I: Concepts and Processes
1—History and Functions of Reference Service
2—Ethics
3—The Reference Interview
4—Instructional Strategies for the Reference Interview
5—Consortia and Cooperation
6—Models of Reference Services
7—Management of Reference Services
8—Evaluation and Assessment of Reference Services
9—Training and Professional Development
10—Marketing and Promotion of Reference Services
11—Reference Services for Children and Young Adults
12—Reference Services for Diverse Populations
Part II: Information Sources and Their Use
13—Introduction to Information Creation and Dissemination
14—Selection and Evaluation of Reference Sources
15—Licensing and Managing Electronic Resources
16—Search Strategies for Online Sources
17—Ready-Reference Sources
18—Dictionaries
19—Encyclopedias
20—Bibliographic Sources
21—Readers’ Advisory Services and Sources
22—Indexes and Abstracts
23—News Sources
24—Geographical Sources
25—Biographical and Genealogical Sources
26—Government Information
27—Data and Statistical Sources
28—Business Sources
29—Health and Medicine Sources
30—Primary and Archival Sources
31—Legal Sources
Part III: The Future of Reference Service
32—Creating the Future of Reference Service
Index
About the Contributors
About the Editors
![Reference and Information Services: An Introduction [6 ed.]
2019057161, 2019057162, 9781440868832, 9781440875045, 9781440868849](https://ebin.pub/img/200x200/reference-and-information-services-an-introduction-6nbsped-2019057161-2019057162-9781440868832-9781440875045-9781440868849.jpg)
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- Linda C Smith
- Melissa Autumn Wong
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9780838915684](https://ebin.pub/img/200x200/reference-and-information-services-an-introduction-4nbsped-9780838915684.jpg)
