Phone Clones: Authenticity Work in the Transnational Service Economy 9780801464140, 0801464145

Phone Clones: Authenticity Work in the Transnational Service Economy 9780801464140

Transnational customer service workers are an emerging touchstone of globalization given their location at the intersect

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The Service Economy

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Smiling down the Line : Info-Service Work in the Global Economy [1 ed.] 9781442697850, 9781442609815

Smiling Down the Line theorizes call centre work as info-service employment and looks at the effects of ever-changing te

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Humans as a Service: The Promise and Perils of Work in the Gig Economy 9780192517395, 0192517392

The crowdsourcing of work - the 'gig economy' - has been hailed as a 'sharing' revolution, enabling

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The Harms of Work: An Ultra-Realist Account of the Service Economy 9781529204025

As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm

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Transnational Social Work Practice 9780231526319

A growing number of people—immigrants, refugees, asylum-seekers, displaced individuals, and families—lead lives that tra

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Paradise Laborers: Hotel Work in the Global Economy 9781501726705

Resorts have become important to American society and its economy; one in eight Americans is now employed by the tourism

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Work and Alienation in the Platform Economy 9781529226560, 9781529226546, 9781529226577

Once hidden behind the veils of entrepreneurship, it is now clear that platforms are reshaping the world of work, and Am

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Healing Labor: Japanese Sex Work in the Gendered Economy 9781503611351

Healing Labor is an ethnography of how adult Japanese women working in Tokyo's sex industry experience and understa

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Slow Growth and the Service Economy 9781472553812, 9781472506351, 9781472509352

The slow-down in economic growth and the rise in unemployment in the 1970s revived some of the uncertainties experienced

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