Oracle 9i Certification Program Candidate Guide

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Oracle® Certification Program Candidate Guide Oracle9i™ Database Administrator Certified Associate Oracle9i™ Database Administrator Certified Professional Oracle9i™ Database Administrator Certified Master November 2005

Contents Oracle Certification Program Candidate Guide ™

Oracle9i Database Administrator Certified Associate ™ Oracle9i Database Administrator Certified Professional ™ Oracle9i Database Administrator Certified Master November 2005

1 2 3 4 5 6 7

Benefits of Oracle Certification

™

Oracle9i Database Administrator Certified Associate ™ Oracle9i Database Administrator Certified Professional ™ Oracle9i Database Administrator Certified Master Paths Preparing for Oracle9i Database Tests

Registering for Your Tests

Taking Your Tests

After You Are Certified

Special Testing Opportunities

Test Content Checklists Visit the Oracle Certification Program Web site at http://www.oracle.com/education/certification/.

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Benefits of Oracle Certification

The demand for professionals in the information technology (IT) industry is high, and the competition for jobs is intense. Individuals, experienced or new to the profession, need to know what skills make them attractive to employers. Employers look for ways to select prospective employees who have the solid foundation of skills needed for effective performance. The Oracle Certification Program helps the IT industry establish a standard of competence in key entry-level and professional job roles. An Oracle Certification is a valuable, industry-recognized credential that signifies a proven level of knowledge and ability. Each higher level of Oracle certification brings a higher standard of benchmarked skill and ability, which leads to greater opportunities and higher pay.

"Technical certifications have evolved from a hiring tool to a screening tool: If you don’t have them, you aren’t viewed as a serious candidate." 1 Be n e f it s t o t h e T e ch n i ca l Pr of e ssion a l

An Oracle Certified Associate (OCA) demonstrates a solid understanding of the foundation skills of a given job role, which can be applied at an apprentice or entry level. By earning an OCA certification, you can have increased entry-level job opportunities. The OCA is the steppingstone to starting a successful career as an Oracle professional.

Beyond OCA, by becoming an Oracle Certified Professional (OCP) you demonstrate your understanding of the full range of skills required by Oracle professionals in your chosen job role. An OCP is in high demand in today's marketplace, and the level of demand is expected to grow with each new installation of Oracle technologies around the world. An Oracle Certification helps raise your visibility and increases your access to the industry's most challenging opportunities.

"Oracle’s certification strength in a declining economy is due in part to the fact that more complex, high-level certifications appear to be less vulnerable" 2 An Oracle Certified Master (OCM) certification is the highest credential that an Oracle professional can earn in the Oracle Certification Program. An Oracle DBA Certified Master is a top-level Oracle expert who has in-depth technical knowledge of the Oracle data server and industry experience in managing missioncritical Oracle database systems and applications. OCMs are looked upon as experts within their organizations, among their peers, and across the industry. The true value of earning an Oracle Certification credential is increased opportunity. With more opportunity come career growth and higher pay.

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"Given the key importance of data as an organizational asset, it should come to no surprise that DBAs remain in high demand and that related training certification programs are popular even in this time of economic trouble... By the numbers, Oracle leads the DBMS/DBA certification area.” 3

1 Source: Employers Raise the Bar on Certification, Information Week, 2002 2 Source: IDC Certification Report and Forecast 2002–2006 3 Source: Certified Expert: Working as a Database Administrator, CertMag, January 2003

Be n e f i t s t o t h e I T Em p l o y e r

The Oracle Certification Program is also valuable to hiring managers who want to distinguish among candidates for critical IT positions. For companies that send employees for annual IT training, certification helps ensure a return on the training investment by validating the knowledge and understanding gained during training sessions. Companies can also combine certification with an employee development program to enhance employee loyalty and performance on the job. Hiring certified professionals can have a direct impact on a company's success.

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Oracle9i Database Administrator Certified Associate Oracle9i Database Administrator Certified Professional Oracle9i Database Administrator Certified Master Paths

O r a cl e 9 i D B A Ce r t i f i ca t i o n Overview

The expertise of Oracle database administrators (DBAs) is integral to the success of today's increasingly complex system environments. Their critical work requires a broad understanding of the architecture and processes of the Oracle database, as well as plenty of hands-on experience in solving problems. The best DBAs know that they stand between optimal performance and an event that could bring their company to a standstill.

“Currently, Oracle skills remain the most sought-after database skills in the IT marketplace.” 1 O r a cl e 9 i D a t a b a se A d m i n i s t r a t o r Ce r t i f i e d A s s o c i a t e ( O CA )

An Oracle9i Database Administrator Certified Associate (OCA) certification is an entry-level credential for candidates who have a proven foundation of basic knowledge, which they can build upon as they work toward a career as an Oracle database administrator. An OCA can next earn Oracle9i DBA Certified Professional (OCP) and Oracle9i DBA Certified Master (OCM) credentials. O r a cl e 9 i D a t a b a se A d m i n i s t r a t o r Ce r t i f i e d P r o f e s s i o n a l ( O CP )

four tests two for OCA certification plus two more. Additionally, Oracle now requires (as of September 1, 2002) all newly starting OCP candidates to complete one Oracle University hands-on course in preparation for their exams and for future roles as an Oracle technologist. An OCP certification helps you translate your knowledge and skills into increased visibility through the market's most highly valued database benchmark program. View the chart on page 5 for a list of required tests and course requirements to earn the Oracle9i Database OCP credential. O r a cl e 9 i D B A Ce r t i f i e d M a s t e r ( O CM )

Beyond OCP, highly experienced DBAs who are ready for a new challenge can earn the highly respected Oracle9i DBA Certified Master (OCM) credential, which can help their careers develop further and open doors to senior DBA and consulting opportunities. The Oracle9i DBA Certified Master Program requires Oracle University coursework on advanced DBA topics and hands-on demonstration of DBA skills in a live application environment. For more information about this offering, consult the Oracle Certification Program Web site.

By moving upward and earning OCP status, Oracle professionals demonstrate the complete set of skills that are required for working independently as an expert DBA. The OCP credential provides candidates increased opportunities and higher pay. The OCP DBA path requires

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U p g r a d i n g Y o u r Cu r r e n t O C P Cr e d e n t i a l t o O r a c l e 9 i

Single Release Upgrade Exams

Bridged Release Upgrade Exams

Generally, one exam is required for OCPs to upgrade to each new release of an Oracle DBA track. For example, one exam upgrades the Oracle7.3 credential to Oracle8, one exam from Oracle8 to Oracle8i, one exam from Oracle8i to Oracle9i and one exam from Oracle9i to Oracle 10g.

OCPs with older credentials may skip intervening releases and upgrade to a current technology with a single exam. For example, one exam upgrades Oracle7.3 and Oracle8 DBAs directly to Oracle9i, and one exam upgrades Oracle8i DBAs directly to Oracle Database 10g.

Oracle7.3 to Oracle8 DBA OCP

Oracle7.3 and Oracle8 DBA OCPs to Oracle9i

Exam #1Z0-010 Oracle8: New Features for Administrators. Oracle8 to Oracle8i DBA OCP Exam #1Z0-020 Oracle8i: New Features for Administrators. Oracle8i to Oracle9i DBA OCP Exam #1Z0-030 Oracle9i Database: New Features for Administrators.

Exam #1Z0-035 Oracle9i DBA: New Features for Oracle7.3 and Oracle8 OCPs. Ca n d i d a t e Q u a l i f i ca t i o n s

Most candidates for DBA certification combine up-to-date training with some level of on-the-job experience. There is no "typical" candidate. Many of the questions on the OCP tests are based on real job scenarios. In addition to the appropriate training, you need hands-on experience with the software. Trial software versions and hands-on labs are included in most Oracle University training products.

1 Source: IDC Certification Report 2002

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R e q u i r e d E x a m s a n d S e l e c t e d H a n d s - O n Co u r s e s f o r O r a c l e 9 i D a t a b a s e Ce r t i f i c a t i o n P a t h s

Oracle customers and business partners demand hands-on experience—with all aspects of Oracle database—from their Oracle Certified Professionals. In order to meet our commitments to our customers and constituents, Oracle University has recently made a significant investment toward building more validity and quality into its Certification Program including scenario-based exam questions. Ex a m s R e q u i r e d

Oracle9i Database Administrator Certified Associate Oracle9i Database Administrator Certified Professional Introduction to Oracle: SQL®

Oracle9i Database: Fundamentals I

Exam # 1Z0-007

Exam # 1Z0-031

Oracle9i Database Administrator Certified Associate

Oracle9i Database: Fundamentals II Exam # 1Z0-032

Oracle9i Database: Performance Tuning Exam # 1Z0-033

Oracle9i Database Administrator Certified Professional

OR Introduction to Oracle: SQL® and PL/SQL™ Exam # 1Z0-001

Exam # 1Z0-007 Introduction to Oracle9i: SQL can be taken over the Internet; (see Section 5 of this guide).

O r a cl e U n i v e r s i t y H a n d s - O n Co u r se R e q u i r e m e n t

To earn your Oracle9i Certified Professional credential, you must pass the exams listed above and complete one of the selected Oracle University courses listed below.

Note the additional courses that have been added to the list of those that fulfill the Oracle9i DBA OCP Hands-On Course Requirement. Beginning June 21, 2004 candidates may now attend any one of the courses below to meet the requirement.

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O CP H a n d s - O n Co u r s e Re q u ir e m e n t Fo r m

As of November 15, 2004, all Oracle9i and Oracle Database 10g DBA OCP candidates who are required to meet the hands-on course requirement, will be required to submit new the Hands-On Course Requirement Form. Submitting the Hands-On Course Requirement form will accomplish two tasks related to your certification: •

•

It will trigger a request for Oracle to verify your attendance of an approved Hands-On Course. After your attendance has been verified by Oracle, the form will generate a permanent record in Oracle and Prometric's certification databases, showing that you have met the requirement. The record will become part of your personal certification history, identifiable as “OCP Hands-On Course Requirement”.

Oracle9i and Oracle Database 10g DBA OCPs candidates whose hands-on course requirement has not been verified by Oracle as of November 15, 2004 will not receive their certificate until they have submitted their form and Oracle verifies the course attendance information included on your form. To eliminate any delays with your OCP DBA certificate, submit your form as soon as you have attended one of the approved courses to meet the DBA OCP hands-on requirement. If you are unsure if you are required to meet the hands-on course requirement, view the requirements for the certification path you are pursuing.

How to submit the Oracle University Hands-On Course Requirement Form Oracle OCP candidates will not receive their certificate until their OCP Hands-On Course Requirement Form has been verified. Select the OCP Track you are pursuing below to view instructions on submitting your hands-on requirement form: •

Oracle9i Database Administrator Certified Professional

•

Oracle Database 10g Administrator Certified Professional

Who should complete the Oracle University Hands-On Requirement Form •

ALL Candidates in the Oracle9i or Oracle Database 10g DBA OCP track who have attended their approved Hands-On Course.

•

Candidates who are exempt from the Oracle9i Hands-On Course requirement because they took their first exam on or before September 1, 2002 (this exemption applies on to Oracle9i DBA OCP candidates).

•

Oracle Academic Initiative students

•

Oracle Internet Academy students

•

Oracle Workforce Development Program students

Who should NOT complete the OCP Hands-On Requirement Form •

Candidates who are upgrading their existing OCP credential from a previous version.

•

Candidates who are required to attend a Hands-On Course but who have not yet attended it.

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How to Submit the Oracle OCP Hands-On Course Requirement Form: Submit the form only AFTER you have attended your approved hands-on course. Before you start, locate the following: Your Prometric Testing ID (found on all Oracle exam score reports). Your registration confirmation email from Oracle University for your hands-on course. If you don’t have your course confirmation email, you will need your hands-on course information: Course Title, Course Date and Course Location and Course Facility Name (the name of the company or institute you took your hands-on course from). Go to http://oracle.prometric.com and either sign in (if you already have an account) or select First Time Registration to create a new account. You will need to provide your Prometric Testing ID and your correct mailing and email addresses during the setup of your new account. Select Take Test from the menu and enter the keycode ‘9icourse’ in the Private Tests box.

C u r r e n t O CP Ca n d i d a t e s T e st e d BEFO R E Se p t e m b e r 1 , 2002

OCP candidates who have already completed at least one exam toward earning their OCP credential before September 1, 2002, will be permitted to earn their OCP credential without having to complete one of the hands-on courses listed above. N e w O C P Ca n d i d a t e s T e s t e d A FT ER Se p t e m b e r 1 , 2 0 0 2

All new OCP candidates will continue to be permitted to enroll in the required exams before fulfilling the hands-on course requirement, but will not be certified until completing both the exams and course requirement. Note that candidates must first complete the OCA certification before obtaining an OCP credential. O AI , O I A, a n d W o r k f o r ce D e v e lopm e n t St u d e n t s

Note that students completing their Oracle study with an Oracle Academic Initiative (OAI) program, Oracle Internet Academy (OIA), or an Oracle Workforce Development school do NOT need to complete one of the specific courses listed on the previous page, since these students are already completing this curriculum with their program of study.

Complete the requirement form. NOTE that there are two steps to this form; please make sure to complete both steps by following all instructions on your screen. If you have any questions regarding the Oracle OCP Hands-On Course Requirement or about how to enter your information, please contact Oracle at [email protected].

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Ce r t i f i e d O CP D B A s

Currently certified OCP DBAs are not required to complete any additional hands-on courses; they are required only to pass the upgrade exam. The courses listed on the previous page are offered at Oracle University centers around the world as well as at many Oracle Authorized Education Centers, and Oracle Authorized Education Partners. Instructor-led courses are also now available online, enabling candidates to complete this requirement from their home or office if travel or time is a constraint.

To find more information about these courses, or to enroll, visit the Oracle University Web site at http://www.oracle.com/education/ and select the Oracle9i DBA Learning Path. * This title is not available online.

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O r a c l e 9 i D a t a b a s e U p g r a d e Ce r t i f i c a t i o n P a t h s

Follow the paths in the diagram below to upgrade your current Oracle DBA OCP credential. Oracle7.3 Database Administrator Certified Professional

Oracle8 New Features for Administrators Exam # 1Z0-010

Oracle8 Database Administrator Certified Professional

Oracle8i New Features for Administrators Exam # 1Z0-020

Oracle8i Database Administrator Certified Professional

Oracle9i New Features for Administrators Exam # 1Z0-030

Oracle9i Database Administrator Certified Professional

Oracle9i DBA New Features for Oracle7.3 and Oracle8 OCPs Exam # 1Z0-035

O r a c l e 9 i D a t a b a s e Ce r t i f i e d M a s t e r C e r t i f i c a t i o n P a t h

Follow the path in the diagram below to earn your Oracle9i DBA Certified Master credential. Oracle9i Database Administrator Certified Professional

Attend two of the selected advanced OU courses listed on page 10 of this guide.

Oracle9i Database Master Practicum (details are on page 11 of this guide)

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Oracle9i Database Administrator Certified Master

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O r a cl e 9 i D a t a b a s e A d m i n i st r a t o r Ce r t i f i e d M a st e r R e q u i r e m e n t s

To earn your Oracle9i Database Administrator Certified Master credential, you must meet the following requirements. O r a cl e 9 i D B A Ce r t i f i e d M a s t e r ( O CM )

P r a ct i cu m Re g ist r a t io n Pr e r e q u isit e s

An OCM certification is the highest credential that an Oracle professional can earn in the Oracle Certification Program. An Oracle9i Database Administrator Certified Master is a top-level Oracle expert who has in-depth technical knowledge of the Oracle data server and industry experience in managing missioncritical Oracle database systems and applications. OCMs are looked upon as experts within their organizations, among their peers, and across the industry.

Prior to registering for the Oracle Certified Master practicum, candidates must complete two requirements.

O r a cl e 9 i D a t a b a s e O CM P r a ct icu m

To earn the Oracle9i Database Administrator Certified Master credential, candidates must pass the practicum exam. The Oracle9i DBA Certified Master practicum is a two-day live application event where participants are required to complete a series of scenarios and resolve technical problems that will test their expertise in an Oracle9i Database environment. Participants are scored on their ability to successfully complete the assigned tasks.

1. They must have completed their

Oracle9i Database Administrator Certified Professional (OCP) credential. 2. They must have taken two advanced

DBA courses from Oracle University. Advanced courses are taught by top Oracle University instructors and offer hands-on experience in topics that may be addressed during the practicum. Advanced courses that are offered in an instructor-led online format satisfy the requirement for candidacy to the OCM. The following is a list of Oracle University courses that meet the advanced course requirement.

The practicum is conducted at an Oracle University facility in each global region. Contact your local Oracle University representative to find the Practicum location nearest you. Visit http://www.oracle.com/education/conta ct.html to view your local Oracle University contact information.

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O r a cl e 9 i D a t a b a s e O CM P r a ct i cu m Co u r se P r e r e q u i s i t e

The OCM Practicum candidates must attend two of the following courses listed below.

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O r a cl e 9 i D B A Ce r t i f i e d M a st e r P r a ct i cu m

An OCM candidate must successfully pass the Oracle9i DBA Certified Master practicum after completing the required OU advanced learning requirements listed on the previous page. M i n im u m Pr a ct i cu m Pa r t icip a n t Sk ills 1. Proficiency in Oracle9i SQL 2. Working knowledge of Linux

command language (United Linux 1.0) including: a. Formatting and executing basic OS commands b. Creating directories and navigating through directory structures c. File management using copy, move, and delete d. Linux environment text editors e. Setting environment variables 3. Ability to locate and launch Oracle

executables that include:

8. Proficiency in using Konqueror 2.2

browser software P r a ct i cu m En v i r o n m e n t

The practicum is conducted in a dedicated Oracle University classroom environment. An Oracle instructor is responsible for proctoring the event, distributing scenarios, and collecting results. Participants are randomly assigned a seat on the day of the event. Participants are not allowed to use personal documentation or notes during the practicum nor are they permitted to collaborate with other participants. Cellular phones, pagers, and Personal Digital Assistants are not allowed in the practicum classroom.

d. OEM

Each participant is provided with a dedicated Linux server with Advanced Server 2.1 installed and the base Oracle server software. A complete online Oracle documentation set is available to each participant.

e. Listener utility

Sco r in g

f. OMS

Participants are scored on their ability to complete the assigned tasks and to recover from various database failure scenarios. Information from each participant's environment is collected at various points during the practicum, and this information is used to determine the final score. Participants will be provided with their score within two weeks of completing the practicum. Upon attaining a successful score, participants are awarded the Oracle9i Database Administrator Certified Master credential. Participants who do not achieve a passing score are required to retake the entire practicum at a later date.

a. RMAN utility b. Oracle Net Manager c. Oracle Net Configuration Assistant

g. Oracle Password utility h. Database Creation Assistant 4. Proficiency in using Oracle Enterprise

Manager 5. Proficiency in using Oracle Net

Manager and Oracle Net Configuration Assistant to configure networking 6. Advanced knowledge and use of

Oracle9i (v9.0.1.3) Enterprise Server technology and features 7. Familiarity with navigating through

online Oracle documentation

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P r a ct i cu m O b j e ct i v e s a n d Ar e a s o f Fo cu s

Review the Oracle9i Database Administrator Certified Master practicum objectives to gain insight into what to expect before completing the practicum. The objectives are located in the Test Content Checklist at the end of this guide.

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3

Preparing for Oracle9i Database Tests

Oracle recommends that you prepare for Oracle9i Database exams by combining learning and training offerings from Oracle University with your own practice and experience. Start by reviewing the topics covered in the exam in the Test Content Checklist in this guide. Then look over the following preparation methods for a combination that suits your background. Le a r n O r a cl e f r o m O r a cle

There are a variety of options that allow complete flexibility to meet the needs of your schedule and budget. From intense in-class experiences with lots of hands-on labs to interactive online learning, OU offerings are the best way to prepare to become an Oracle Certified Associate or Oracle Certified Professional. These courses lay the foundation of knowledge you will need to pass the Oracle Certification tests and provide a venue for hands-on practice. Refer to the certification requirements in Section 2 to chart your optimal preparation based on Oracle University training options. The corresponding Oracle University exam preparation course titles are the same as the Oracle Certification exam title.

Pr e p a r in g w i t h O r a cl e U n iv e r sit y

Instructor-Led in Class Training Build the in-depth knowledge and handson experience you need to succeed in your job role with our most popular and comprehensive training option. From inclass demonstrations led by expert Oracle University instructors, to realistic handson labs, instructor-led in class courses provide you a dynamic learning environment. Instructor-Led Online Training Receive live instruction at your home or office, and save time and travel expenses with instructor-led online training. Expert Oracle instructors deliver the same quality training as in our classrooms during four hours of daily online instruction. Self-Paced Online Training Learn at your own pace with a 90-day subscription to Oracle University courses delivered over the Internet. Benefit from a variety of content such as prerecorded instructor videos, demonstrations, product simulations, and quizzes. Interact with expert Oracle instructors, who will assist you online through the course material during office hours.

Your local Oracle University representative can advise you on the best option. For more information, visit the Oracle University Web site at http://www.oracle.com/education/.

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Self-Paced CD-ROM Training

T e s t Co n t e n t Ch e ck l i s t

Study at your own pace with highly interactive Oracle University courses on CD-ROM. Reinforce your learning by using the latest in multimedia instruction, including video, animation, demonstrations, assessments, and handson practices. Self-paced CD-ROM courses offer a convenient, comprehensive, ongoing resource for you or your organization.

Use the Test Content Checklist in this guide to identify all the test topics for which you must prepare. Oracle may make modifications to the Test Content Checklist. Visit the OCP Website, to view the Exam Details List to download the latest version of this guide or print out the exam objectives from the website before attending your exam appointments.

Addit ion a l Pr e pa r a t ion Tools

Practice Tests Oracle and Self Test Software have partnered to develop the highest quality practice tests, which are available to individuals seeking Oracle Certified Associate and Oracle Certified Professional status. To purchase practice tests, visit the OCP Web site at http://www.oracle.com/global/us/educat ion/certification/sts.html.

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4

Registering for Your Tests

Oracle Certification Program exams are offered at Oracle University Testing Centers and through Prometric, the world’s largest provider of testing to the information technology industry. Many Oracle University Locations now also offer these exams, and serve as a convenient alternative for both preparation and exam writing at one facility. Follow the registration directions shown below for scheduling exams at an Oracle University Center or at an Authorized Prometric Testing Center (APTC). All exams are delivered electronically by means of computer. A brief tutorial precedes each test to familiarize you with the test delivery system. You should attempt to answer every question in the exam because incomplete answers are scored as incorrect. Using a summary screen you can navigate throughout the exam, proceeding forward and back among questions. R e v i e w i n g t h e Ca n d i d a t e Agr e e m e n t

Candidates pursuing Oracle Certification must accept the terms of the Oracle Certified Associate - Professional Candidate Agreement before taking the tests. You will be presented with the agreement on the screen before the test starts. You can also review the agreement before your appointment by visiting the Oracle Certification Program Web site at http://www.oracle.com/global/us/educat ion/certification/canagreemt.html.

Sch e d u l i n g Y o u r Ex a m 1. There are three convenient ways to

register for exams: a. Prepare and appear for test at Oracle University: Many countries throughout Europe, India, and Asia offer exam preparation assistance as well as the exams themselves at one convenient location. Visit the OCP Website’s Exam Registration page to schedule an exam at an Oracle University location. b. APTC Online Registration: Register online at http://prometric.com/. c. APTC Telephone Registration: Call the Prometric Regional Service Center (RSC) serving your country during normal business hours. (A list of RSCs is located on the last page of this guide.) 2. Make sure that you have both the

number and title of the exam that you are registering for. Schedule your exam appointment Monday through Saturday during normal authorized Prometric testing center hours. Hours vary by location.

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3. When you register, ask the Prometric

customer service representative for a list of valid forms of identification that you will need to present when you take your exam. You will not be allowed to take the test without valid identification. 4. Regular exam fees are equivalent to

US$125 , plus any local taxes. The exam fee is payable to Prometric by any major credit card (VISA, MasterCard, American Express, and Switch Cards) at the time of registration. All discounts must be applied at the time of paying your exam fee.

C h a n g i n g o r Ca n c e l i n g Y o u r Appoin t m e n t

To cancel or reschedule your test appointment, you must call the Prometric Regional Service Center. The cancellation policy by region is: The Americas: One business day in advance Asia Pacific: By midday (Sydney time) the previous business day EMEA: Two business days in advance Japan: Three business days in advance Candidates who do not appear for the test or who cancel less than one business day before the test do not receive a refund.

5. You must schedule a test at least 24

hours in advance.

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5

Taking Your Tests

T a k i n g I n t r o d u ct io n t o O r a c l e 9 i: S Q L o v e r t h e I nternet

The Introduction to Oracle9i: SQL exam is now delivered on the Internet in an effort to make taking this first exam easy and flexible, and cheap to the OCA candidate who is just getting started. The exam can be taken anytime, from anywhere with a PC, current Web browser (see page 5 of this guide, Internet Delivered Tests, for the recommended browsers), and a recommended Internet connection of at least 33.6 Kps. To take this online exam, visit the Oracle Certification Program Web site. There is no need for preregistration. Payment can be taken by credit card right on the Internet. Your score will be available to you immediately after completion of the exam and submittal of your file for grading. If you become disconnected during your exam, you will be able to resume where you left off when you reconnect. However, the time clock will remain in effect. Internet exams have an additional window of 30 minutes to give you time to resolve technical problems. Ta k in g a Te st a t a n Au t h or iz e d Pr om e t r ic Te st in g Ce n t e r 1. Arrive at the testing center at least 15

minutes before your scheduled appointment.

identification. Both forms of identification must contain your signature. 3. The test administrator will give you a

brief orientation and escort you to a computer terminal where you will take the test. You are not allowed to bring papers, books, bags, or calculators into the room. 4. Remember to adhere to the

requirements set forth in the Oracle Certification Candidate Agreement. You must agree to the terms and conditions in the agreement before completing any Oracle Certification exam. Any attempt to cheat, assist others, or remove exam content from the testing room will not be tolerated and may result in a zero score, disallowance of OCP credential, and even prosecution by law. O b t a in in g Yo u r Te st Re su lt s

You will receive your score report immediately after the test. Beta exam score reports are sent to candidates following analysis and scoring of the beta exam. Candidates completing a beta version of a test can expect their score reports 10–12 weeks following the beta period. Your results are automatically forwarded to Oracle following testing. Please keep a copy of all test reports for your records.

2. Sign the test log and present two forms

of identification. One must be agovernment-issued photo

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Re t a k in g a Te st

Candidates must wait 14 days before retaking a failed exam. There are no exceptions to this policy. If you do not pass an Oracle Certification exam on the first attempt, Oracle encourages you to use the diagnostic feedback supplied with the score report to review the areas that need further study.

If you receive a low score, an Oracle University training course may be appropriate for you to gain more knowledge. Otherwise, if you require skillset review only in a few areas, we recommend that you consult Oracle University Online Learning, where you will find each topic area available as a short course module. Most modules require only 45 minutes for completion. Visit Online Learning at http://www.oracle.com/education/oln/.

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6

After You Are Certified

Re ce iv in g Yo u r O r a cle Ce r t i f i ca t i o n W e l co m e K i t

You will receive your Oracle Certified Associate or Oracle Certified Professional certificate by mail from Prometric within 30 days after successfully completing all the required exams and course requirements as applicable. You should use your certificate as verification of your Oracle Certification credential. Oracle9i DBA OCP candidates who are required to meet the One Course Requirement will not receive their certificate until their course requirement has been verified. Oracle9i DBA OCP candidates may send their course information by completing the Web form. Select the “Hands-on Course Form” from the Oracle9i DBA OCP path Web page. View the One Course Requirement details on page 5 of this guide. If you do not receive your Welcome Kit, send an email to [email protected] and provide your name, Prometric ID number, current mailing address, and daytime phone number. O r a c l e Ce r t i f i e d P r o f e s s i o n a l M e m b e r s W e b Sit e

Upon achieving your Oracle Certified Professional credential, you will receive information about how to obtain a copy of the OCP logo in your Welcome Kit. The logo may be used on business cards and resumes.

wealth of OCP benefits that await you. This will include the access login and password that you will need to enter the OCP member online community. The OCP Members site is available only to Oracle Certified Professionals, not to Oracle Certified Associates. U p g r a d e Y o u r Ce r t i f i ca t i o n t o O r a c l e Ce r t i f i e d M a s t e r

Oracle Certified Professionals are highly recognized for their abilities to provide intermediate- to advanced-level DBA skills to the IT marketplace. To answer the growing need for more senior-level DBAs as well as consultants and other specialists, Oracle encourages those looking to advance their careers to consider the Oracle Certified Master Program. The OCM designation can help demonstrate that an Oracle professional is truly at the top of the field, and has added benefits, credibility, and tools to make these experts even more successful. To find out more, see the OCP Web site at http://www.oracle.com/education/certific ation K e e p i n g Cu r r e n t w i t h N e w O r a cl e T e ch n o lo g y Re le a se s

Oracle is committed to keeping the Oracle Certification Program abreast with the latest technology. To take full benefit of your Oracle Certified Professional credential, you may find it advantageous to upgrade your certification to the latest release.

You will also receive a letter of congratulations from Oracle, which will indicate how you can begin to access the

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R e t i r e m e n t o f a n O CP T r a c k

When Oracle announces the retirement of a track, you will have at least six months to pass the remaining exams in the retiring track. If you do not upgrade your certification by the deadline, you will be required to complete all tests within the new track to obtain the latest credential. Consult the OCP Web site for current testing requirements.

Upda t ing Your Dem ogra phic I nform at ion

Visit the Prometric Web site at http://prometric.com/ to update your demographic information. Follow the steps below: 1. Log in to the site with your e-mail

address and password. If you have never registered online before, click the link to set up your online account. 2. In the left navigation bar under Exam

Services click Update Profile 3. You may update your mailing address,

telephone numbers, and your e-mail address. 4. Click Next Your OCP Candidate

information is now updated.

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7

Special Testing Opportunities

Sp e cia l O p p o r t u n it ie s: Be t a a n d Tr y o u t Te st s

Oracle may offer beta or tryout versions of OCP tests as new and updated questions are developed. Beta and tryout tests are generally offered free or at a discount from the regular test price. Participating in beta and tryout tests is a good way to economize on your certification and to be among the first professionals to be certified on a new track or product release.

Beta score reports are sent to candidates following analysis and scoring of the beta test. Visit the Oracle Certification Program Web site at http://www.oracle.com/education/certific ation/ to find beta and tryout opportunities. Oracle provides detailed descriptions of each beta and tryout offer to help you decide whether the tests are right for you.

Visit the Oracle Certification Program Web site at http://www.oracle.com/education/certification/.

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Test Content Checklists The following test content checklists show the objectives covered in the OCP exams.

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Test Content Checklist Introduction to Oracle: SQL® and PL/SQL™ Exam# 1Z0-001 Overview of Rela t iona l D a t a b a se s, SQ L, a n d P L/ SQ L

Discuss the theoretical and physical aspects of a relational database Describe the Oracle implementation of the RDBMS and ORDBMS Describe the use and benefits of PL/SQL W r it in g Ba sic SQL St a t e m e n t s

List the capabilities of SQL SELECT statements Execute a basic SELECT statement Differentiate between SQL statements and SQL*Plus commands Re st r ict in g a n d So r t in g D a t a

Limit the rows retrieved by a query Sort the rows retrieved by a query Sin g le Ro w Fu n ct io n s

Ag g r e g a t in g D a t a U sin g Gr o u p Fu n ct io n s

Identify the available group functions Describe the use of group functions Group data by using the GROUP BY clause Include or exclude grouped rows by using the HAVING clause Su b q u e r ie s

Describe the types of problems that subqueries can solve Define subqueries List the types of subqueries Write single-row and multiple-row subqueries M u l t i p l e - Co l u m n S u b q u e r i e s

Write multiple-column subqueries

Describe the various types of functions available in SQL

Describe and explain the behavior of subqueries when null values are retrieved

Use character, number, and date functions in SELECT statements

Write subqueries in a FROM clause

Describe the use of conversion functions D isp la y in g D a t a f r om M u lt ip le Ta ble s

Write SELECT statements to access data from more than one table by using equality and nonequality joins View data that generally does not meet a join condition by using outer joins

P r o d u ci n g Re a d a b l e O u t p u t w i t h SQ L* P l u s

Produce queries that require an input variable Customize the SQL*Plus environment Produce more readable output Create and execute script files Save customizations

Join a table to itself

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®

™

Exam # 1Z0- 001—I nt roduct ion t o Oracle: SQL and PL/ SQL ( cont inued) M anipulat ing Da t a

Describe each DML statement

O t h e r D a t a b a se Ob j e ct s

Insert rows into a table

Describe database objects and their uses

Update rows in a table

Create, maintain, and use sequences

Delete rows from a table

Create and maintain indexes

Control transactions

Create private and public synonyms

Cr e a t i n g a n d M a n a g i n g T a b l e s

Co n t r o l l i n g U s e r A c c e s s

Describe the main database objects

Create users

Create tables

Create roles to ease setup and maintenance of the security model

Describe the data types that can be used when specifying column definition Alter table definitions Drop, rename, and truncate tables I n c l u d i n g Co n s t r a i n t s

Describe constraints Create and maintain constraints Cr e a t i n g V i e w s

Use the GRANT and REVOKE statements to grant and revoke object privileges D e cla r in g V a r ia b le s

List the benefits of PL/SQL Describe the basic PL/SQL block and its sections Describe the significance of variables in PL/SQL

Describe a view

Declare PL/SQL variables

Create a view

Execute a PL/SQL block

Retrieve data through a view Insert, update, and delete data through a view Drop a view O r a cl e D a t a D i ct io n a r y

Describe the data dictionary views a user may access Query data from the data dictionary

W r i t i n g Ex e cu t a b l e St a t e m e n t s

Describe the significance of the executable section Write statements in the executable section Describe the rules of nested blocks Execute and test a PL/SQL block Use coding conventions

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®

™

Exam # 1Z0- 001—I nt roduct ion t o Oracle: SQL and PL/ SQL ( cont inued) I n t e r a ct in g w it h t h e O r a cle Se r v e r

Write a successful SELECT statement in PL/SQL Declare the data type and size of a PL/SQL variable dynamically

A d v a n ce d Ex p l i ci t Cu r so r Co n c e p t s

Write a cursor that uses parameters Determine when a FOR UPDATE clause in a cursor is required

Write DML statements in PL/SQL

Determine when to use the WHERE CURRENT OF clause

Control transactions in PL/SQL

Write a cursor that uses a subquery

Determine the outcome of SQL DML statements W r i t i n g Co n t r o l S t r u c t u r e s

Identify the uses and types of control structures Construct an IF statement Construct and identify different loop statements Use logic tables

H a n d l i n g Ex ce p t i o n s

Define PL/SQL exceptions Recognize unhandled exceptions List and use different types of PL/SQL exception handlers Trap unanticipated errors Describe the effect of exception propagation in nested blocks Customize PL/SQL exception message

Control block flow by using nested loops and labels W o r k i n g w i t h Co m p o si t e D a t a Types

Create user-defined PL/SQL records Create a record with the %ROWTYPE attribute Create a PL/SQL table Create a PL/SQL table of records Describe the difference between records, tables, and tables of records W r i t i n g E x p l i c i t Cu r s o r s

Distinguish between an implicit and an explicit cursor Use a PL/SQL record variable Write a cursor FOR loop

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Test Content Checklist Introduction to Oracle9i: SQL Exam# 1Z0-007 W r it in g Ba sic SQ L Se le ct St a t e m e n t s

®

Ag g r e g a t in g D a t a U sin g Gr o u p Fu n ct io n s

List the capabilities of SQL SELECT statements

Identify the available group functions

Execute a basic SELECT statement

Group data by using the GROUP BY clause

Differentiate between SQL statements and iSQL*Plus commands Re st r ict in g a n d So r t in g D a t a

Limit the rows retrieved by a query Sort the rows retrieved by a query Sin g le - Ro w Fu n ct io n s

Use group functions

Include or exclude grouped rows by using the HAVING clause Su b q u e r ie s

Describe the types of problems that subqueries can solve

Describe various types of functions available in SQL

Define subqueries

Use character, number, and date functions in SELECT statements

Write single-row and multiple-row subqueries

Use conversion functions D isp la y in g D a t a f r om M u lt ip le Ta ble s

Write SELECT statements to access data from more than one table by using equality and nonequality joins View data that generally does not meet a join condition by using outer joins Join a table to itself by using a self-join

List the types of subqueries

P r o d u ci n g Re a d a b l e O u t p u t w i t h iS Q L * P l u s

Produce queries that require a substitution variable Produce more readable output Create and execute script file M anipulat ing Da t a

Describe each DML statement Insert rows into a table Update rows in a table Delete rows from a table Merge rows in a table Control transactions

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®

Exam # 1Z0- 007—I nt roduct ion t o Oracle9i: SQL ( cont inued) Cr e a t i n g a n d M a n a g i n g T a b l e s

Cr e a t i n g V i e w s

Describe the main database objects

Describe a view

Create tables

Create, alter the definition of, and drop a view

Describe the data types that can be used when specifying column definition Alter table definitions Drop, rename, and truncate tables I n c l u d i n g Co n s t r a i n t s

Describe constraints Create and maintain constraints

Retrieve data through a view Insert, update, and delete data through a view Cr e a t i n g O t h e r D a t a b a s e O b j e ct s

Create, maintain, and use sequences Create and maintain indexes Create private and public synonyms

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Test Content Checklist Oracle9i Database: Fundamentals I Exam# 1Z0-031 O r a cl e Ar ch it e ct u r a l Co m p o n e n t s

D a t a D i ct i o n a r y Co n t e n t a n d U sa g e

Describe the Oracle architecture and its main components

Identify key data dictionary components

Describe the structures involved in connecting a user to an Oracle instance

Identify the contents and uses of the data dictionary

Ge t t in g St a r t e d w it h t h e O r a cl e Se r v e r

Identify common database administrative tools available to a DBA Identify the features of Oracle Universal Installer Explain the benefits of Optimal Flexible Architecture Set up password file authentication List the main components of Oracle Enterprise Manager and their uses M a n a g in g a n O r a cle I n st a n ce

Create and manage initialization parameter files Configure OMF Start up and shut down an instance Monitor the use of diagnostic files Cr e a t i n g a D a t a b a s e

Describe the prerequisites necessary for database creation

Query the data dictionary M a i n t a i n i n g t h e Co n t r o l F i l e

Explain the uses of the control file Describe the contents of the control file Multiplex and manage the control files Obtain control file information Manage the control file with Oracle Managed Files M a i n t a i n i n g R e d o Lo g Fi l e s

Explain the purpose of online redo log files Describe the structure of online redo log files Control log switches and checkpoints Multiplex and maintain online redo log files Manage online redo log files with OMF

Create a database by using Oracle Database Configuration Assistant Create a database manually

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Exam # 1Z0- 031—Oracle9i Dat abase: Fundam ent als I ( cont inued) M a n a g in g T a b le sp a ce s a n d D a t a File s

Describe the logical structure of the database Create tablespaces Change the size of tablespaces

Manage storage structures within a table Reorganize, truncate, and drop a table Drop a column within a table M a na ging I nde x es

Allocate space for temporary segments

Describe the different types of indexes and their uses

Change the status of tablespaces

Create various types of indexes

Change the storage settings of tablespaces

Reorganize indexes

Implement Oracle Managed Files St or a g e St r u ct u r e a n d Re la t io n sh ip s

Describe the logical structure of tablespaces within the database

Drop indexes Get index information from the data dictionary Monitor the usage of an index M aint a ining Da t a I nt egrit y

List the segment types and their uses

Implement data integrity constraints

List the keywords that control block space usage

Maintain integrity constraints

Obtain information about storage structures from the data dictionary M a na ging Undo Da t a

Obtain constraint information from the data dictionary M a n a g in g Pa ssw o r d Se cu r it y a n d Re so u r ce s

Describe the logical structure of segments within the database

Manage passwords by using profiles

Describe the purpose of undo data

Control use of resources by using profiles

Implement Automatic Undo Management M a na ging Ta ble s

Identify the various methods of storing data

Administer profiles

Obtain information about profiles, password management, and resources M a n a g in g U se r s

Create new database users

Describe Oracle data types

Alter and drop existing database users

Distinguish between an extended versus a restricted ROWID

Monitor information about existing users

Describe the structure of a row Create regular and temporary tables

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Exam # 1Z0- 031—Oracle9i Dat abase: Fundam ent als I ( cont inued) M a na ging Pr ivileges

Identify system and object privileges Grant and revoke privileges Identify auditing capabilities M a na ging Role s

Create and modify roles Control availability of roles Remove roles Use predefined roles Display role information from the data dictionary

U sin g Glo b a liz a t io n Su p p o r t

Choose a database character set and national character set for a database Specify the language-dependent behavior by using initialization parameters, environment variables, and the ALTER SESSION command Use the different types of National Language Support (NLS) parameters Explain the influence on languagedependent application behavior Obtain information about Globalization Support usage

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Test Content Checklist Oracle9i Database: Fundamentals II Exam# 1Z0-032 N e t w ork ing Overview

Explain solutions included with Oracle9i for managing complex networks

Perform simple connection troubleshooting U s a g e a n d Co n f i g u r a t i o n o f O r a cl e Sh a r e d Se r v e r

Describe Oracle networking add-on solutions

Identify the components of Oracle Shared Server

Ba sic O r a cl e N e t Ar ch i t e ct u r e

Describe the Oracle Shared Server architecture

Explain the key components of the Oracle Net layered architecture Explain the Oracle Net Services role in client server connections Describe how Web-client connections are established through Oracle networking products Ba sic N e t Se r v e r - Sid e Co n f i g u r a t i o n

Identify how the listener responds to incoming connections Configure the listener by using Oracle Net Manager Control the listener by using Listener Control Utility (lsnrctl) Describe Dynamic Service Registration Configure the listener for IIOP and HTTP connections Ba sic O r a cl e N e t Se r v ice s Cl i e n t - S i d e Co n f i g u r a t i o n

Describe the difference between host naming and local service name resolution

Configure Oracle Shared Server Identify and explain the usefulness of related dictionary views Ba ck u p a n d Re co v e r y Overview

Describe the basics of database backup, restore, and recovery List the types of failure that may occur in an Oracle environment Define a backup and recovery strategy I n st a n ce a n d M e d ia Re co v e r y St r u ct u r e s

Describe the Oracle processes, memory structures, and files relating to recovery Identify the importance of checkpoints, redo log files, and archived log files Describe ways to tune instance recovery

Use Oracle Net Configuration Assistant to configure: Host Naming, Local naming method, Net service names

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Exam # 1Z0- 032—Oracle9i Dat abase: Fundam ent als I I ( cont inued) Co n f i g u r i n g t h e D a t a b a s e Ar ch iv in g M o d e

Describe the differences between Archivelog and Noarchivelog modes Configure a database for Archivelog mode Enable automatic archiving Perform manual archiving of logs Configure multiple archive processes Configure multiple destinations, including remote destinations O r a cl e Re co v e r y M a n a g e r O v e r v i e w a n d Co n f i g u r a t i o n

Identify the features and components of RMAN Describe the RMAN repository and control file usage Describe channel allocation Describe the Media Management Library interface Connect to RMAN without the recovery catalog Configure the RMAN environment U se r - M a n a g e d Ba ck u p s

Describe user-managed backup and recovery operations Discuss backup issues associated with read tablespaces Perform closed database backups Perform open database backups

RM AN Ba ck u p s

Identify types of RMAN-specific backups Use the RMAN BACKUP command to create sets Back up the control file Back up the archived redo log files Use the RMAN COPY command to create image copies U s e r - M a n a g e d Co m p l e t e Re co v e r y

Describe media recovery Perform recovery in Noarchivelog mode Perform complete recovery in Archivelog mode Restore data files to different locations Relocate and recover a tablespace by using archived redo log files Describe read-only tablespace recovery R M A N Co m p l e t e R e c o v e r y

Describe the use of RMAN for restoration and recovery Perform recovery in Noarchivelog mode Perform complete recovery in Archivelog mode Restore data files to different locations Relocate and recover a tablespace by using archived redo log files

Back up the control file Perform cleanup after a failed online backup Use the DBVERIFY utility to detect corruption

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Exam # 1Z0- 032—Oracle9i Dat abase: Fundam ent als I I ( cont inued) U se r - M a n a g e d I n co m p le t e Re co v e r y

R e c o v e r y Ca t a l o g C r e a t i o n a n d M a in t e n a n ce

Describe the steps of incomplete recovery

Describe the contents of the recovery catalog

Perform an incomplete database recovery

Create the recovery catalog

Identify the loss of current online redo log files

Maintain the recovery catalog by using RMAN commands

RM AN I n co m p le t e Re co v e r y

Use RMAN to register, resynchronize, and reset a database

Perform an incomplete database recovery by using UNTIL TIME

Query the recovery catalog to generate reports and lists

Perform an incomplete database recovery by using UNTIL SEQUENCE

Create, store, and run scripts

RM AN M a in t e n a n ce

Perform cross-checking of backups and copies Update the repository when backups have been deleted Change the availability status of backups and copies Make a backup or copy exempt from the retention policy Catalog backups made with operating system commands

Describe methods for backing up and recovering the recovery catalog Tr a n sp o r t in g D a t a Be t w e e n D a t a b a se s

Describe the uses of the Export and Import utilities Describe Export and Import concepts and structures Perform simple Export and Import operations List guidelines for using Export and Import Lo a d i n g D a t a i n t o a D a t a b a se

Demonstrate the usage of direct-load insert operations Describe the usage of SQL*Loader Perform basic SQL*Loader operations List guidelines for using SQL*Loader and direct-load insert

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Test Content Checklist Oracle9i Database: Performance Tuning Exam# 1Z0-033 Ov e r v ie w o f Or a cle 9 i P e r f o r m a n ce T u n in g

Describe the roles associated with the database tuning process Describe the dependency between tuning in different development phases Describe service-level agreements Describe the tuning goals Describe the most common tuning problems Describe the tuning considerations during development and production Describe performance and safety tradeoffs D ia g n o st ic a n d Tu n in g To o ls

Size and pin objects in the shared pool Tune the shared pool reserve space Describe the UGA and session memory considerations Explain other tuning issues related to the shared pool Set the large pool S i z i n g t h e B u f f e r Ca c h e

Describe how the buffer cache is used by different Oracle processes Describe the tuning issues related to the buffer cache Monitor the use of the buffer cache, also use of the different pools within the buffer cache

Explain how the alert.log file is used

Implement dynamic SGA allocation

Explain how background trace files are used

Set the DB_CACHE_ADVICE parameter

Explain how user trace files are used

Create and size multiple buffer pools

Describe the statistics kept in the dynamic performance views

Detect and resolve free list contention

Explain how StatsPack collects statistics Collect statistics by using STATSPACK Collect statistics using Enterprise Manager Use other tuning tools Siz in g t h e Sh a r e d Pool

Measure and tune the library cache hit ratio

Siz i n g O t h e r SGA St r u ct u r e s

Monitor and size the redo log buffer Monitor and size the java pool Control the amount of Java session memory used by a session Configure the instance to use I/O Slaves Configure and use multiple DBW processors

Measure and tune the dictionary cache hit ratio

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Exam # 1Z0- 033—Oracle9i Dat abase: Perform ance Tuning ( cont inued) D a t a b a s e Co n f i g u r a t i o n a n d I / O I ssu e s

Explain the advantages of distributing different Oracle file types Describe reasons for partitioning data in tablespaces Diagnose tablespace usage problems Describe how checkpoints work Monitor and tune checkpoints Monitor and tune redo logs Op t im iz e Sor t Op e r a t ion s

Describe how sorts are performed Identify the SQL operations that require sorting Differentiate between disk and memory sorts Create and monitor temporary tablespaces Reduce total sorts and disk sorts

M o n it o r in g a n d D e t e ct in g Lo ck Co n t e n t i o n

Define levels of locking Describe possible causes of contention Use Oracle utilities to detect lock contention Resolve contention in an emergency Prevent locking problems Recognize Oracle errors arising from deadlocks T u n in g Or a cle Sh a r e d Se r v e r

Identify issues associated with managing users in Oracle Shared Server processes Diagnose and resolve performance issues with Oracle Shared Server processes Configure the Oracle Shared Server environment to optimize performance Ap p lica t io n T u n in g

Determine the number of sorts performed in memory

Describe the role of the DBA in tuning Applications

Set old and new sort parameters D i a g n o si n g Co n t e n t i o n f o r La t ch e s

Explain different storage structures, and why one storage structure may be preferred over another

Describe the purpose of latches

Explain the different types of indexes

Describe the different types of latche request

Explain Index Organized Tables

Describe contention for latches Tune the appropriate resources to minimize latch contention

Describe partitioning methods Explain the use of the DBMS_STATS procedure Describe Materialized Views and the use of Query Rewrites List requirements for OLTP, DSS and Hybrid Systems

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Exam # 1Z0- 033—Oracle9i Dat abase: Perform ance Tuning ( cont inued) U si n g O r a cl e Blo ck s Ef f i ci e n t l y

Describe the correct usage of extents and Oracle blocks Explain space usage and the high water mark Determine the high water mark Describe the use of Oracle Block parameters Recover space from sparsely populated segments

Tu n in g t h e Op e r a t in g Sy st e m a n d U sin g Re so u r ce s

Describe different system architectures Describe the primary steps of OS tuning Identify similarities between OS and DB tuning Understand virtual memory and paging Explain the difference between a process and a thread Set up Database Resource Manager

Describe and detect chaining and migration of Oracle blocks

Assign users to Resource Manager Group

Perform Index Reorganization

Create resource plans within groups

Monitor indexes to determine usage SQL St a t e m e n t Tu n in g

Describe how the Optimizer is used Explain the concept of plan stability Use Stored Outlines Describe how hints are used Use SQL Trace and TKPROF Collect statistics on indexes and tables Describe the use of histograms Copy statics between databases

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Test Content Checklist Oracle9i DBA New Features for Oracle7.3 and Oracle8 OCPs - Exam# 1Z0-035 U sin g Pa r t it io n in g : Co n c e p t u a l O v e r v i e w

Describe the general partitioning rules. I m ple m e nt ing Pa rt it ioned I ndexes

I n t r o d u ct io n t o Re co v e r y Manager

Discuss the benefits of using Recovery Manager Identify the types of backups

Describe the different types of partitioned indexes

En h a n ce m e n t s t o N e t w o r k i n g

S u p p o r t i n g Co m m a n d s a n d Gu id e lin e s f o r Pa r t it io n e d Ta ble s a nd I ndex e s

Describe the concept of connection pooling

Describe restrictions that apply to certain operations P a r a l l e l i z i n g I N SER T , U P D A T E, a n d D ELET E Opera t ions

Enable parallel DML for a session I de nt ifying N ew ROW I D St r u ct u r e s

Describe the new ROWID format M a n a g i n g La r g e O b j e ct s

Differentiate between internal and external LOBs I m p le m e n t in g O r a cle Ad v a n ce d Q u e u in g

Define the advanced queuing concepts U sin g Ad d it io n a l N e w Fe a t u r e s

Implement reverse key indexes Create and use index-organized tables

Describe the concept of multiplexing

I m p le m e n t in g Pa ssw o r d Managem ent

Implement password aging and expiry Opt im izer a nd Que ry I m provem ents

Describe the features of optimizer plan stability Explain Top-N SQL queries Explain automatic parallel execution Su m m a r y M a n a g e m e n t

Build and manage materialized views for Oracle Summaries Build and manage dimensions I ndex e s and I ndex - Organize d Ta ble s

Describe a function-based index Par t it ioning I m provem ent s

Implement range, hash, and composite partitioning Describe partition-wise join

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Exam # 1Z0- 035—Oracle9i DBA New Feat ures for Oracle7.3 and Oracle8 OCPs ( cont inued) LO Bs

Define LOBs from a DBA perspective O r a cl e U n iv e r sa l I n st a ll e r : M igra t ion a nd Upgra de

Upgrade a database to Oracle9i D a t a b a se Re so u r ce M a n a g e r

Explain the features of the database resource manager M a n a g e a b i l i t y En h a n ce m e n t s

Relocate and reorganize tables Remove unused columns from a table Define temporary tables Ava ila bilit y a n d R e co v e r a b i l i t y En h a n ce m e n t s

Implement duplex and multiple archive logs Describe the functionality of LogMiner Implement fast-start fault recovery Manage corrupt block detection and repair SQ L* P l u s, P L/ SQ L, a n d N a t i o n a l La n g u a g e Su p p o r t En h a n ce m e n t s

Describe the use of PL/SQL for Event Triggers, Autonomous Transactions, and Native Dynamic SQL D a t a b a se Se cu r it y

Implement fine-grained access control

O r a cl e Se r v e r Se cu r i t y

Explain the new privileged connection options Describe the new security features and their application: Secure Application Role, Global Context, Partitioned Fine-Grained Access Control, and Fine-Grained Auditing Ge n e r a l H ig h Av a ila b ilit y T e ch n o lo g y

Describe fast-start time-based recovery limit Explain the new Oracle Flashback feature Describe Resumable Space Allocation Describe the new Export/Import features O r a cl e 9 i Lo g M i n e r En h a n ce m e n t s

Explain LogMiner new features: DDL statement support, dictionary staleness detection, ability to use an online dictionary, and ability to skip log corruptions Ba ck u p a n d Re co v e r y

Describe new RMAN manageability features: New backup enhancements and new restore/recovery enhancements Describe new RMAN reliability features: Block media recovery (BMR) and Trial Recovery Describe other RMAN improvements

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Exam # 1Z0- 035—Oracle9i DBA New Feat ures for Oracle7.3 and Oracle8 OCPs ( cont inued) O r a cl e 9 i D a t a Gu a r d

Explain the Oracle9i Data Guard architecture Configure the physical Standby Database in no-data-loss mode Initiate a Database Switchover Operation D a t a b a se Re so u r ce M a n a g e r En h a n ce m e n t s

Automatically detect long-running operations Automatically limit resource consumption other than CPU and DOP Online Opera t ions

Explain online index rebuild new functionality Describe online table redefinitions Explain online analyze validate Describe the use of the Server Parameter File (SPFILE) Se g m e n t M a n a g e m e n t ( Pa r t I)

Pe r f o r m a n ce I m p r o v e m e n t s

Use the indexes monitoring feature Describe the cursor-sharing enhancements Identify cached execution plans Gather system statistics R e a l A p p l i ca t i o n Cl u st e r s

Explain cache fusion Configure a shared server-side initialization parameter file File M a n a g e m e n t

Explain the concept and benefits of Oracle-Managed Files (OMF) Create and manage OMF files Use SQL syntax to remove associated OS files when removing a non-OMF tablespace from the database Create and alter default temporary tablespaces T a b le sp a ce M a n a g e m e n t

Explain the concept of Automatic Undo Management

Use the automatic global index maintenance feature

Create and maintain UNDO tablespaces

Explain the use of external tables

Create and properly use multiple block sizes within a database

Use the new LIST partitioning method Explain the basics of metadata Application Programming Interface Se g m e n t M a n a g e m e n t ( Pa r t II)

Explain and use the new Automatic Segment-Space Management functionality Create and use bitmap join indexes

Mem ory Managem ent

Set parameters to enable automatic and dynamic sizing of SQL working areas Use new columns and views to gather information regarding SQL execution memory management Describe the allocation and tracking of memory behind a dynamic SGA

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Exam # 1Z0- 035—Oracle9i DBA New Feat ures for Oracle7.3 and Oracle8 OCPs ( cont inued) En t e r p r i se M a n a g e r En h a n ce m e n t s

Glo b a liz a t io n Su p p o r t

Generate HTML Reports

Describe the new date and time data types

Create user-defined events

Describe the Unicode enhancements

SQ L En h a n ce m e n t s

Use ISO/ANSI–standard SQL syntax, such as Joins, CASE expressions, NULLIF, COALESCE, scalar subqueries, MERGE, and analytical functions

Use the Character Set Scanner D a t a b a se W o r k sp a ce s

Version-enable a table Create and assign a workspace

Identify other SQL enhancements, such as constraint enhancements, FOR UPDATE WAIT Use the enhancements to LOBs and PL/SQL

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Test Content Checklist Oracle9i: New Features for Administrators Exam# 1Z0-030 O r a cl e Se r v e r Se cu r i t y

Explain the new privileged connection options Describe the new security features and their application: Secure Application Role, Global Context, Partitioned Fine-Grained Access Control, and Fine-Grained Auditing Describe the optional security products Ge n e r a l H ig h Av a ila b ilit y T e ch n o lo g y

Ba ck u p a n d Re co v e r y

Describe the new RMAN manageability features: New backup enhancements and new restore/recovery enhancements Describe the new RMAN reliability features: Block media recovery (BMR) and Trial Recovery Describe other RMAN improvements O r a cl e 9 i D a t a Gu a r d

Explain new features designed to harden the database against unplanned down time

Explain the Oracle9i Data Guard architecture

Describe minimal I/O recovery

Configure the physical Standby Database in no-data-loss mode

Describe fast-start time-based recovery limit Explain the new Oracle Flashback feature Describe Resumable Space Allocation Describe the new Export/Import features O r a cl e 9 i Lo g M i n e r En h a n ce m e n t s

Explain LogMiner new features: DDL statement support, dictionary staleness detection, ability to use an online dictionary, and ability to skip log corruptions Describe the LogMiner Viewer

Initiate a Database Switchover operation Set up automatic archive gaps detection Launch managed recovery mode in the background Apply a delay to redo application on the standby site D a t a b a se Re so u r ce M a n a g e r En h a n ce m e n t s

Automatically detect long-running operations Automatically limit resource consumption other than CPU and DOP

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Exam # 1Z0- 030—Oracle9i: New Feat ures for Adm inist rat ors ( cont inued) Online Opera t ions

Discuss the new features designed to reduce planned down time Explain online index rebuild new functionality

R e a l A p p l i ca t i o n Cl u st e r s

Explain cache fusion Configure a shared server-side initialization parameter file File M a n a g e m e n t

Explain online functionality for indexorganized tables (IOTs)

Explain the concept and benefits of Oracle-Managed Files (OMF)

Describe online table redefinitions

Create and manage OMF files

Explain online analyze validate

Use SQL syntax to remove associated OS files when removing a non-OMF tablespace from the database

Describe the use of the Server Parameter File (SPFILE) Se g m e n t M a n a g e m e n t ( Pa r t I)

Use the automatic global index maintenance feature Explain the use of external tables Use the new LIST partitioning method Explain the basics of metadata Application Programming Interface Se g m e n t M a n a g e m e n t ( Pa r t II)

Explain and use the new Automatic Segment-Space Management functionality Create and use bitmap join indexes Pe r f o r m a n ce I m p r o v e m e n t s

Use the indexes monitoring feature Describe skip scan index access

Create and alter default temporary tablespaces T a b le sp a ce M a n a g e m e n t

Explain the concept of Automatic Undo Management Create and maintain UNDO tablespaces Create and properly use multiple block sizes within a database Mem ory Managem ent

Set parameters to enable automatic and dynamic sizing of SQL working areas Use new columns and views to gather information regarding SQL execution memory management Describe the allocation and tracking of memory behind a dynamic SGA

Describe the cursor-sharing enhancements Identify cached execution plans Use the new first rows optimization Gather system statistics

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Exam # 1Z0- 030—Oracle9i: New Feat ures for Adm inist rat ors ( cont inued) En t e r p r i se M a n a g e r En h a n ce m e n t s

Describe the new look and feel of the Console Use the Console in the standalone mode Explain the Enterprise Manager functionality that supports Oracle9i Database features Generate HTML reports Create user-defined events SQ L En h a n ce m e n t s

Use ISO/ANSI standard SQL syntax, such as Joins, CASE expressions, NULLIF, COALESCE, scalar subqueries, MERGE, and analytical functions Identify other SQL enhancements, such as constraint enhancements, FOR UPDATE WAIT

Glo b a liz a t io n Su p p o r t

Describe the new date and time data types Describe the Unicode enhancements Describe the enhanced sorting functionality Use the Character Set Scanner Explain the new byte and character semantics Use the Locale Builder D a t a b a se W o r k sp a ce s

Identify the Workspace Manager role Version-enable a table Disable workspace participation for a table Create and assign a workspace Explain Import and Export considerations

Use the enhancements to LOBs and PL/SQL

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Test Content Checklist Oracle8i: New Features for Administrators Exam# 1Z0-020 Ja v a i n t h e D a t a b a s e

Describe Oracle Java components Describe JServer installation Tune JServer Opt im izer a nd Que ry I m provem ents

Describe the features of optimizer plan stability Describe the contents of the DBMS_STATS package Explain Top-N SQL queries Identify new SQL keywords for computing subtotals Identify new sort processing options Explain automatic parallel execution Su m m a r y M a n a g e m e n t

Par t it ioning I m provem ent s

Revise the general partitioning concepts Implement range, hash, and composite partitioning Explain ENABLE/DISABLE ROW MOVEMENT Explain the new partition pruning capabilities Describe partition-wise join Review partition maintenance operations O b j e ct Re la t io n a l Fe a t u r e s a n d LO Bs

Define LOBs from a DBA perspective O r a cl e U n iv e r sa l I n st a ll e r : M igra t ion a nd Upgra de

Build and manage Materialized views for Oracle Summaries

List the features of Oracle Universal Installer

Build and manage Dimensions

Migrate an Oracle7 database to Oracle8i

I ndex a nd I nde x - Orga nized Ta ble s

Describe bitmap indexes improvements

Upgrade an Oracle8 database to Oracle8i T a b le sp a ce M a n a g e m e n t

Describe a function-based index

Manage locally managed tablespaces

Build an index online

Manage transportable tablespaces

Compute index statistics

Use read-only tablespace enhancements

Describe an index-organized table (IOT) Explain logical ROWIDs Create multiple indexes on an IOT Explain how to partition an IOT

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Exam # 1Z0- 020—Oracle8i: New Feat ures for Adm inist rat ors ( cont inued) D a t a b a se Re so u r ce M a n a g e r

Fe a t u r e s of N e t 8

List the features of the database resource manager

Describe the new service naming scheme

Limit the use of resources by using the database resource manager

Explain automatic registration

M a n a g e a b i l i t y En h a n ce m e n t s

Identify database limits Relocate and reorganize tables Remove unused columns from a table Define temporary tables Identify SQL*Loader enhancements Monitor long-running operations Define new constraints features Define new Export/Import features Ava ila bilit y a n d R e co v e r a b i l i t y En h a n ce m e n t s

Learn RMAN new features Implement duplex and multiple archive logs

Describe load balancing Configure the network for JServer SQ L* P l u s, P L/ SQ L, a n d N a t i o n a l La n g u a g e Su p p o r t En h a n ce m e n t s

Use SQL*Plus for database management Describe the use of PL/SQL for Event Triggers, Autonomous Transactions, and Native Dynamic SQL D a t a b a se Se cu r it y

Describe N-Tier authentication Describe invoker's rights security management Implement application context areas Implement fine-grained access control

Set up a standby database in sustained recovery mode Start up a database for read operations Suspend database I/Os Describe the functionality of LogMiner Implement fast-start fault recovery Manage corrupt block detection and repair Describe the new possibility of dynamically changing the number of free lists

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Test Content Checklist Oracle8: New Features for Administrators Exam# 1Z0-010 U sin g Pa r t it io n in g : Co n c e p t u a l O v e r v i e w

Describe the benefits of partitioning Describe the general partitioning rules Describe the general partition restrictions I m ple m e nt ing Pa rt it ioned I ndexes

Describe the different types of partitioned indexes Plan an indexing strategy to support your applications Describe general partition restrictions S u p p o r t i n g Co m m a n d s a n d Gu id e lin e s f o r Pa r t it io n e d Ta ble s a nd I ndex e s

Explain the various commands to support partition management Describe restrictions that apply to certain operations Describe data dictionary tables that provide information on partitions

P a r a l l e l i z i n g I N SER T , U P D A T E, a n d D ELET E Opera t ions

Describe the advantages of parallel data manipulation language (DML) Use hints and the parallel clause to set the degree of parallelism for a DML statement Execute parallel UPDATE and DELETE operations on partitioned tables Use the data dictionary views associated with parallel DML operations I de nt ifying N ew ROW I D St r u ct u r e

Describe the new ROWID format in Oracle8 Use the new ROWID format in Oracle8 Use the DBMS_ROWID package D e f in in g O b j e ct Re la t io n a l Fe a t u r e s

Define an object relational database Describe the object concepts in Oracle8 Create a basic object type Create and use an object view

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Exam # 1Z0- 010—Oracle8: New Feat ures for Adm inist rat ors ( cont inued) M a n a g i n g La r g e O b j e ct s

Compare and contrast LONG and large object (LOB) data types Create and maintain LOB data types Differentiate between internal and external LOBs Utilize the DBMS_LOB PL/SQL package I m p le m e n t in g O r a cle Ad v a n ce d Q u e u in g

Define the advanced queuing concepts Create and send messages by using the ENQUEUE procedure Administer the queues and queue tables U sin g Ad d it io n a l N e w Fe a t u r e s

Implement new types of constraint checking and enforcement Implement reverse key indexes

I n t r o d u ct io n t o Re co v e r y Manager

Describe the Recovery Manager architecture Discuss the benefits of using Recovery Manager Identify the types of backups Describe the use of the Recovery Manager catalog List associated data dictionary views U s i n g Ca t a l o g Co m m a n d s a n d Re p o r t s in Re co v e r y M a n a g e r

Maintain the contents of the recovery catalog Generate reports and lists from the recovery catalog Create and execute scripts to perform backup and recovery operations U s i n g R U N Co m m a n d s a n d Scr ip t s in Re co v e r y M a n a g e r

Create and use index-organized tables

Manage backup, copy, restore, and recovery operations by using Recovery Manager

Identify the new security enhancements

Create and execute scripts to perform backup and recovery operations

Describe index-organized tables

Configure a large pool System Global Area (SGA) Take advantage of National Language Support (NLS) enhancements Use external procedures Describe the Oracle8 raised size ceilings

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Exam # 1Z0- 010—Oracle8: New Feat ures for Adm inist rat ors ( cont inued) En h a n ce m e n t s t o N e t w o r k i n g

Describe the concept of multiplexing Describe the concept of connection pooling Describe the new features of naming services Describe the connectivity features Describe the security features Describe the performance benefits Describe the possibilities of configuration and administration

I m p le m e n t in g Pa ssw o r d Managem ent

Implement account locking Implement password aging and expiry Implement password complexity verification M ig r a t in g Se r v e r a n d Ap p lica t io n s

Explain the Migration Utility Explain the steps to complete a migration to Oracle8 Explain the migration options

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Test Content Checklist Oracle9i DBA Certified Master Practicum

Ove r a ll Pr a ct icu m Obj e ct ive s Configure an Oracle9i database environment by creating the logical and physical structures required to support optimal performance Configure an Oracle9i network environment to support a variety of connection scenarios Install, configure, and use Oracle database management, tuning, and diagnostic tools Use Oracle9i enhanced data management features to support advanced replication, partitioning, and parallel operations Use Oracle9i tools to backup data while providing uninterrupted database availability Use Oracle9i tools to perform restore and complete recovery operations from any failure scenario Perform troubleshooting, analysis, and problem resolution to enhance database and instance performance

Pr a ct icu m Ar e a s of Focu s a n d Obj e ct ive s D a t a b a s e Co n f i g u r a t i o n

Determine and set sizing parameters for database segments Create and manage temporary, permanent, and undo tablespaces Stripe data files across multiple physical devices and locations Configure the database environment to support optimal data access performance Protect the database from loss of data from any failure scenario Create and manage database configuration files O r a c l e N e t w o r k Co n f i g u r a t i o n

Create and manage multiple network configuration files Configure the database instance to support shared server connections Set up network tracing Configure the network environment to efficiently manage user connections Manage Oracle network processes Configure the network environment to allow connections to multiple database

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Oracle9i DBA Cert ified Mast er Pract icum ( cont inued) O r a cl e En t e r p r i se M a n a g e r S e t u p a n d Co n f i g u r a t i o n

Configure Oracle Enterprise Manager

D a t a b a se M a n a g e m e n t

Implement fine-grained security

Create an OEM Repository

Generate table, index, column, and system statistics

Use OEM to modify a database configuration

Manage the SGA.

Configure OEM to manage database availability

Implement Replication

D a t a b a se Av a ila b ilit y

Create a recovery catalog by using Recovery Manager Use Recovery Manager to perform database backups Use Recovery Manager to perform a complete database restore and recovery Configure the TNSNAMES.ORA file to support remote connections to a catalog database by using TCP Perform a complete recovery from any failure scenario Data Managem ent

Manage new users Pe r f o r m a n ce M a n a g e m e n t

Collect instance and database statistics by using STATSPACK, UTLBSTAT/ UTLESTAT, and OEM Packs Analyze statistics, and modify parameters to enhance performance Configure Resource Manager, and use it to manage queries Create and manage objects to accommodate different data access methods Analyze and tune query performance St a n d b y D a t a b a se s a n d D a t a Gu a r d

Create and manage tablespaces to support database access activities

Create and utilize a standby database

Manage partitioning within a database environment

Add data to the primary database in preparation for transfer to a standby database

Configure auditing within the database Provide users with access to data Provide access to data by using flashback

Set up the standby database to use the log writer process to transfer the log stream to the standby database Configure the network environment to allow communication between the standby database and the primary database Open the standby database in a "readonly" state

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Prometric Regional Service Centers

Regional Service Centers Sydney, Australia Regional Service Center (direct dial#)

+612.9414.3663

Lelystad, Netherlands Regional Service Center (direct dial#)

+31.320.23.9894

Tokyo, Japan Regional Service Center (direct dial#)

+ 813.3269.9620

Latin America Regional Service Center (direct dial#)

+1.410.843.4300

North America Regional Service Center (toll-free#)

+1.800.891.3626

H ow t o U se Th is Ta b le 1. Locate your country in the table. 2. Call the Prometric Regional Service Center (RSC) listed for your country. The RSC

numbers are shown in the box above. If there is a toll-free number for your country to the Regional Service Center, then it should be in the table below. For a list of testing sites in your country, refer to http://www.prometric.com/, Test Center Locator. COUNTRY

RSC

Leystad

Curacao, NA

Latin America

Argentina

Latin America

Cyprus

Lelystad

Australia

Australia

1.800.806.944

Czech Republic

Lelystad

0660.8582

Denmark

Lelystad

Dominican Republic Ecuador

Latin America Latin America

Egypt

Lelystad

Estonia

Lelystad

Fiji

Australia

Finland

Lelystad

France

Lelystad

Gabon

Lelystad

Bahrain

Lelystad Lelystad

Lelystad

COUNTRY

RSC

Algeria

Austria

Leystad

Bahamas

Latin America

Bangladesh

Australia

Barbados

Latin America

Belgium

Lelystad

Bermuda Bolivia

Latin America Latin America

Botswana

Lelystad

TOLL-FREE #

0800.1.7414

Brazil

Latin America

000.817.965.5340

Brunei

Australia

Bulgaria

Lelystad

Cameroon

Lelystad

Canada

North America

Georgian Republic Germany

Cayman Islands

Latin America

Ghana

Chile

Latin America

Great Britain

Lelystad

China

Australia

1.0800.610.0036

Greece

Lelystad

Colombia

Latin America

980.13.0932

Guam

Australia

Costa Rica

Latin America

Guatemala

Latin America

Croatia

Lelystad

Honduras

Latin America

Lelystad

November 2005 - Oracle Certification Program Candidate Guide: Oracle9i DBA Certified Associate, Professional, and Master Paths

TOLL-FREE #

01.428.93.122

0130.83.97.08

08.00.592.873

1888.249.6392

52

COUNTRY

RSC

TOLL-FREE #

COUNTRY

RSC

Hong Kong

Australia

800.96.8444

Poland

Lelystad

Hungary

Lelystad

Portugal

Lelystad

Iceland

Lelystad

Puerto Rico

Latin America

India

Australia

Reunion Island

Lelystad

Indonesia

Australia

001.803.61608

Romania

Lelystad

Ireland

Lelystad

1.800.626.104

Russia

Lelystad

Israel

Lelystad

Saudi Arabia

Lelystad

Italy

Lelystad

Senegal

Lelystad

Ivory Coast

Lelystad

Singapore

Australia

Jamaica

Latin America

1.800.892.1978

Slovakia

Lelystad

Japan

Tokyo

0120.387737

Slovenia

Lelystad

Jordan

Lelystad

South Africa

Lelystad

Kazakhstan

Lelystad

South Korea

Australia

Kenya

Lelystad

Spain

Lelystad

Kuwait

Lelystad

Sri Lanka

Australia

Latvia

Lelystad

Suriname

Latin America

Lebanon

Lelystad

Sweden

Lelystad

Lithuania

Lelystad

Switzerland

Lelystad

0800.55.69.66

Luxembourg

Lelystad

Taiwan

Australia

008.061.1141

Macau

Australia

Tanzania

Lelystad

Macedonia

Lelystad

Thailand

Australia

Malaysia

Australia

Trinidad & Tobago Tunisia

Latin America Lelystad

Turkey

Lelystad

Ukraine

Lelystad Lelystad

1.6787.8441

1800.80.0508

Malta

Lelystad

Martinique

Lelystad

Mauritius

Lelystad

Mexico

Latin America

Morocco

Lelystad

Namibia

Lelystad

United Arab Emirates United States

Nepal

Australia

Uruguay

Latin America

Netherlands

Lelystad

Venezuela

Latin America

New Caledonia

Australia

Vietnam

Australia

New Zealand

Australia

Yugoslavia

Lelystad

Nigeria

Lelystad

Zimbabwe

Lelystad

Norway

Lelystad

Oman

Lelystad

Pakistan

Australia

Panama

Latin America

Papua New Guinea Paraguay

Australia Latin America

Peru

Latin America

Philippines

Australia

95.800.332.1034

0800.022.7584

0800.44.1689

North America

TOLL-FREE #

800.616.1132

007.8611.3095

01.800.611.2401

1.800.891.3926

612.9414.3666

1.800.1.611.0126

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Oracle Corporation World Headquarters 500 Oracle Parkway Copyright © Oracle, 2005.

Redwood Shores, CA 94065 USA

All Rights Reserved

Worldwide Inquiries:

Printed in the USA

+1.650.506.7000

V11.05

+1.650.506.7200 (Fax) http://www.oracle.com http://education.oracle.com http://www.oracle.com/education/certification OCP Inquiries: [email protected] US Inquiries:

Oracle Corporation is the world’s leading supplier of software for information management, and the world’s second largest independent software company. The company offers its database, tools, and application products, along with related consulting, education, and support services, in more than 145 countries around the world. Oracle is a registered trademark, SQL*Plus, and Oracle8, Oracle8i and Oracle9i are trademarks or registered trademarks of Oracle Corporation. Other names may be trademarks of their respective owners.

1.800.633.0575

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