Table of contents : Cover......Page 1 CONTENTS......Page 7 ABOUT THE AUTHOR......Page 13 INTRODUCTION......Page 19 1. COMPLEXITY: AN EMERGENTORGANISATIONAL PARADIGM IN THEKNOWLEDGE BASED ECONOMY......Page 26 2. THE EPISTEMOLOGY OF KNOWLEDGE......Page 41 3. THE COMPLEXITY PARADIGM FOR ANETWORKED ECONOMY......Page 62 4. KNOWLEDGE MANAGEMENT ANDMANAGEMENT LEARNING: WHATCOMPUTERS CAN STILL DO......Page 73 5. SUPPORTING TECHNOLOGIES FOR KNOWLEDGE MANAGEMENT......Page 102 6. LEARNING AND INTERACTION VIA ICTTOOLS FOR THE BENEFIT OF KNOWLEDGE MANAGEMENT......Page 126 7. SEDUCING, ENGAGING AND SUPPORTING COMMUNITIES AT ACHMEA......Page 138 8, VIRTUAL LEARNER-CENTRED SOLUTIONSFOR MANAGEMENT EDUCATION ANDTRAINING......Page 155 9. A SYMBIOSIS OF LEARNING AND WORK PRACTICE......Page 177 10. FACILITATING LEARNING FROM DESIGN......Page 193 11. CULTURAL COMPLEXITY: A NEWE PISTEMOLOGICAL PERSPECTIVE......Page 210 12. DIALOGUES ARE THE BREAD AND BUTTER OFTHE ORGANIZATION'S KNOWLEDGE EXCHANGE......Page 224 13. THE INFLUENCE OF KNOWLEDGESTRUCTURES ON THE USABILITY OFKNOWLEDGE SYSTEMS......Page 246 14. THE ROLE OF CONTEXTUALITY IN PROCESS STANDARDIZATION......Page 261 15. EMERGENT LEARNING PROCESSES ININNOVATION PROJECTS......Page 297 16. THE DYNAMICS OF LEARNING ANDINNOVATION......Page 327 17. KNOWLEDGE MANAGEMENT AT AKZONOBEL CAR REFINISHES R&D:IMPROVINGKNOWLEDGE CREATION ABILITY......Page 350 References......Page 370