Table of contents : Introduction -- 1: Focus: how saying "no" saved Apple -- 2: Despotism: Apple's one man focus group -- 3: Perfectionism: product design and the pursuit of excellence -- 4: Elitism: hire only A players, fire the bozos -- 5: Passion: putting a ding in the universe -- 6: Inventive spirit: where does the innovation come from? -- 7: Case study: how it all came together with the iPod -- 8: Total control: the whole widget -- Acknowledgments -- Notes -- Index.