I AM THE NEXT PM: Launching a career in Product

"I am the Next PM" is a comprehensive guidebook that aims to demystify the intricacies towards breaking into p

145 17 1MB

English Pages 124 Year 2023

Report DMCA / Copyright

DOWNLOAD PDF FILE

Table of contents :
Table of Contents
Acknowledgements ............................................................................ i
About the Authors ............................................................................. ii
1. INTRODUCTION.......................................................................... 4
2. EXPLORING INTEREST FOR A PM ROLE .............................. 5
3. CREATING THE PM RESUME ................................................... 9
3A. GENERAL RESUME STRUCTURE ..................................... 9
3B. SAMPLE PM RESUME TEARDOWN ............................... 12
3C. USING AI TOOLS ................................................................ 18
4. APPLYING FOR A ROLE .......................................................... 20
4A. FINDING A ROLE ON JOB WEBSITES ............................ 20
4B. NETWORKING .................................................................... 23
4B1. COLD MESSAGING .......................................................... 24
4B2. GETTING A REFERRAL .................................................. 29
5. INTERVIEW PREPARATION ................................................... 34
5A. BEHAVIORAL INTERVIEWS ........................................... 34
5B. PRODUCT INTERVIEWS ................................................... 46
5B1. PRODUCT CASE V/S PRODUCT SENSE ....................... 47
5B2. PRODUCT ESTIMATION ................................................. 62
5B3. PRODUCT EXECUTION .................................................. 67
5B4. PRODUCT METRICS ........................................................ 72
5B5. PRODUCT DESIGN ........................................................... 76
5B6. PRODUCT STRATEGY .................................................... 79
5C. PM TECHNICAL INTERVIEW .......................................... 83
5D. ONLINE RESOURCES FOR PREP .................................... 88
6. ACCEPTING AN OFFER ........................................................... 91
6A. SALARY NEGOTIATION .................................................. 91
6B. CHOOSING THE RIGHT COMPANY ............................... 95
7. SETTING YOURSELF UP IN THE PM ROLE ......................... 97
7A. FIRST 30 DAYS PLAN ........................................................ 97
7B. 30 - 60 DAYS PLAN .......................................................... 102
7C. 60 - 90 DAYS PLAN .......................................................... 105
8. HOW TO GROW IN YOUR CAREER .................................... 111
9. EPILOGUE ................................................................................ 116
Recommend Papers

I AM THE NEXT PM: Launching a career in Product

  • 0 0 0
  • Like this paper and download? You can publish your own PDF file online for free in a few minutes! Sign Up
File loading please wait...
Citation preview

I AM THE NEXT PM Launching a career in Product

SHALINI DINESH Manager II - Product Management, Walmart

AKANKSHA KUMARI Technical Program Manager, Microsoft

RUDRA ROY CHOUDHURY Product Manager, Tubi

Copyright © 2023 by – Shalini Dinesh, Akanksha Kumari, Rudra Roy Choudhury – All Rights Reserved. It is not legal to reproduce, duplicate, or transmit any part of this document in either electronic means or printed format. Recording of this publication is strictly prohibited.

Disclaimer: Few sections in the book were reshaped using generative AI to enhance the content's quality.

Table of Contents Acknowledgements ............................................................................ i About the Authors ............................................................................. ii 1. INTRODUCTION..........................................................................4 2. EXPLORING INTEREST FOR A PM ROLE ..............................5 3. CREATING THE PM RESUME ...................................................9 3A. GENERAL RESUME STRUCTURE .....................................9 3B. SAMPLE PM RESUME TEARDOWN ...............................12 3C. USING AI TOOLS ................................................................18 4. APPLYING FOR A ROLE ..........................................................20 4A. FINDING A ROLE ON JOB WEBSITES ............................20 4B. NETWORKING ....................................................................23 4B1. COLD MESSAGING ..........................................................24 4B2. GETTING A REFERRAL ..................................................29 5. INTERVIEW PREPARATION ...................................................34 5A. BEHAVIORAL INTERVIEWS ...........................................34 5B. PRODUCT INTERVIEWS ...................................................46 5B1. PRODUCT CASE V/S PRODUCT SENSE .......................47 5B2. PRODUCT ESTIMATION .................................................62 5B3. PRODUCT EXECUTION ..................................................67 5B4. PRODUCT METRICS ........................................................72 5B5. PRODUCT DESIGN ...........................................................76 5B6. PRODUCT STRATEGY ....................................................79 5C. PM TECHNICAL INTERVIEW ..........................................83 5D. ONLINE RESOURCES FOR PREP ....................................88

6. ACCEPTING AN OFFER ...........................................................91 6A. SALARY NEGOTIATION ..................................................91 6B. CHOOSING THE RIGHT COMPANY ...............................95 7. SETTING YOURSELF UP IN THE PM ROLE .........................97 7A. FIRST 30 DAYS PLAN........................................................97 7B. 30 - 60 DAYS PLAN ..........................................................102 7C. 60 - 90 DAYS PLAN ..........................................................105 8. HOW TO GROW IN YOUR CAREER ....................................111 9. EPILOGUE ................................................................................116

Acknowledgements The authors would like to thank the different product channels on Youtube, including Exponent, PM School, and the channel by Diego Granados, that helped perform the background research for this work. The authors also thank the expert reviewers who have kindly enough spent their valuable time to review this book and provide critical feedback. The authors extend their gratitude to all their PM peers, mentors, & professors who have inspired them about product management, as well as aspiring PM mentees whose inputs have helped address the common painpoints in the different sections of this book. Finally, the authors would like to thank all their friends and family for their kind support throughout this work.

i

About the Authors Shalini Dinesh is an accomplished product manager and entrepreneur with 8+ years of experience. She earned her Master of Science in Engineering Management degree from Southern Methodist University in Dallas and her B.Tech in Information Technology from Anna University in India. Shalini began her career as an entrepreneur in the supply chain before moving to the US. She gained her initial product experience working on cloud-based SaaS products for global brands at Tango, and later moved to Walmart's Innovation & Automation team, working on transportation products for first/middle mile delivery in Supply Chain. Currently, she is responsible for enabling paperless solution, eDocs, to all Walmart nodes. When she's not working, Shalini is a Criya-featured mentor, invited guest speaker at top universities, and has mentored over 500 aspiring PMs in the past year. Akanksha Kumari is a Technical Program Manager at Microsoft with the Azure Autoscale + Metrics team, which comes under Azure's observability product - Azure Monitor. Additionally, she gained Software Engineering experience worth of 3 years with Microsoft and Oracle India, where she had developed products in infrastructure, cloud and platform engineering. Academically, she holds a Master’s from Georgia Institute of Technology, with a Master's in Computer Science, specializing in Computing Systems. ii

Rudra Roy Choudhury is a Product Manager at Tubi with 5+ years of experience building B2B products in tech and healthcare using automation & AI. He started his career as a R&D engineer in Siemens Healthineers and worked in different cross-functional roles before moving to Tubi where he is currently responsible for scaling Tubi's Content, Ad Ops, and Sales products. Academically, Rudra holds a Masters in Engineering Management from Cornell University, a Masters in Electrical Engineering from IIT Madras, and a Bachelors in Instrumentation Engg. from Heritage Inst. of Technology. Outside his day job, Rudra is a featured PM mentor having guided 300+ candidates, a published author with international organizations including IEEE and Mind The Product, and an invited speaker at international conferences and summits.

iii

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

What are industry experts saying about this book? "I Am the Next PM is a comprehensive guide for aspiring product managers. It provides real-world and actionable advice on everything from understanding the role of a PM to landing a job. I found it to be a great refresher and a good tool to break into the PM domain. I highly recommend it to anyone who is interested in a career in product management." – Amritha Arun Babu Mysore | Sr. Technical Product Manager, Amazon "This guide takes you on a step-by-step journey through the world of product management, from crafting the perfect resume to acing interviews and thriving in your role. This book equips aspiring and experienced product managers alike with the tools they need to succeed. A definite read for anyone looking to navigate the PM career path effectively" – Isha Chhatwal | Staff Product Manager, Walmart Connect “I Am The Next PM provides valuable insights for those looking to find their first Product Management role. Dinesh, Kumari, and Roy Choudhury provide tips on resume formatting, interview preparation, salary negotiation, and navigating the challenges of starting a new job. Their recommendations are beneficial to recent graduates or experienced professionals looking to break into the exciting world of Product Management” – Tim Webster | Sr. Product Manager, Walmart

1

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

MOTIVATION Greetings, Future Product Managers, Welcome to a voyage of boundless possibilities – a journey that promises to unlock the doors to a fulfilling career as successful product managers. As co-authors of “I Am The Next PM” we extend a heartfelt invitation to join us on this transformative path that will not only introduce you to the dynamic realm of product management but also guide you, step by step, towards achieving your aspirations. Why did we embark on this shared endeavor? Because we've stood in your shoes – fueled by ambition, driven by curiosity, and determined to make our mark. Each of us carved our unique passages into product management, facing challenges head-on and celebrating achievements. We understand the uncertainties that can cloud your vision, and our aim is to illuminate your way. This book is more than a guide; it's a compass to navigate the intricate terrain of becoming an accomplished product manager. From the moment you contemplate a role in product management to your triumphant entry into the field, each facet is thoughtfully curated to equip you with insights, skills, and knowledge that will set the stage for excellence. Our intention in crafting this comprehensive roadmap is to streamline your journey, removing unnecessary hurdles and providing actionable advice that resonates. With relatable stories, practical strategies, and genuine guidance, we've distilled our collective experiences into a roadmap that empowers you to chart your unique course. Whether your 2

I am the Next PM | Dinesh, Kumari, & Roy Choudhury background is technical, creative, or interdisciplinary, this book serves as your steadfast companion in translating your dreams into reality. We understand that stepping into the world of a product manager isn't merely about securing a job; it's about embracing a mindset, honing skills, and embracing change. It's about understanding user needs, orchestrating crossfunctional collaborations, and crafting solutions that matter. It's about fostering innovation, leading transformation, and driving growth – all while nurturing your personal evolution. As you immerse yourself in the chapters ahead, remember that your journey is shared by a vibrant community of burgeoning and seasoned product managers, including your co-authors. We stand with you, ready to support, guide, and celebrate your milestones. So, as you explore these pages, know that you're embarking on a transformative odyssey that has the potential to redefine your trajectory. Your dedication, coupled with the insights within, will propel you to heights you've dared to dream. Your voyage as an accomplished product manager begins here – and we're honored to accompany you on this exhilarating quest!

3

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

1. INTRODUCTION As you stand at the crossroads of your professional journey, contemplating the possibility of a career in product management, an essential question arises: Is this the right path for you? The realm of product management is dynamic, requiring a diverse range of skills and shouldering many responsibilities. It's a realm where innovation intersects with strategy, business acumen converges with creativity, and your decisions shape the trajectory of products that touch countless lives. Whether you're a recent graduate eagerly exploring your career options or an experienced professional seeking a fresh challenge, understanding the nuances of the product management role is a critical first step. This book unfolds as your trusted guidebook, meticulously crafted by three product managers who paved their path into product managers from diverse backgrounds and experiences to accompany you from the early stages of deliberation, preparing for the interview, and navigating through the first transformative months of your onboarding journey.

4

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

2. EXPLORING INTEREST FOR A PM ROLE Is Product Management the Right Career Path for You? If you're a recent graduate or an experienced professional looking to transition into product management, it's essential to understand that this career requires diverse skills and responsibilities. Not everyone will enjoy or excel in every aspect of the job, so it's necessary to determine if it's the right fit for you. A. Learn/Explore the Role of a Product Manager: If you're considering a career as a product manager, it's crucial to understand the role and responsibilities clearly. You can research necessary skills and find free online resources or courses on platforms like LinkedIn Learning, Udemy, Udacity, and Coursera. Keep executive certifications as a last step if you've decided PM is the right track before spending money. While research gives a general idea of the role, obstacles and approaches will differ based on the product and its development stage. Additionally, it's helpful to expand your knowledge beyond just product management content. Look for learning resources in a specific niche or industry and try to understand its opportunities for growth, challenges, risks, current trends, top key players, market positioning, and competitors. This will give you a well-rounded perspective, better prepare you for the role, and make you stand out in interviews. 5

I am the Next PM | Dinesh, Kumari, & Roy Choudhury This book will guide you on how to get kick-started with product management preparation right from the early decision stage to the first few months post-onboarding. B. Talk to Product Managers: If you want to learn about the work of product managers, reach out to them and ask about their daily routines, the challenges they face, and what they like about their job. You can connect with product managers through friends, professors, or LinkedIn. Choosing a specific area of specialization that interests you is essential, such as launching mobile apps or building webbased applications. If you're interested in a particular product space, speaking with a product manager specializing in a different area, such as marketing, fintech, growth, or hardware products, wouldn't be helpful. The first step is to identify the industry you are most enthusiastic about or have experience in. This can include Ecommerce, Fintech, Supply Chain, Health Care, Digital Media, Travel, Education, Platform Development, and more. After choosing a specific niche, it's essential to either explore it further or narrow your options and focus on it specifically. This way, you can start working on it more efficiently. For example: ◼

Fintech: Blockchain technology, payments, online and mobile banking, risk & fraud, personal finance, etc.



Supply Chain: Fist mile, middle mile, last mile, warehouse management, demand planning, capacity planning, forecasting, inventory management, etc. 6

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ◼

Media and Telecom: digital media like streaming apps, content delivery networks (CDN), network security, user experience, etc.

C. Volunteer/Shadowing: If you're currently employed in a different position but are interested in transitioning to product management, exploring internal opportunities before seeking external positions is advisable. To begin, it's essential to understand the day-to-day responsibilities of product managers and their strategic roles within the organization. Even if you work closely with a product manager, you may need to be fully aware of their duties and their industry-specific language. To better prepare yourself for the transition, consider the following suggestions: ◼ With Prior Work Experience: Offer to assist the product manager by shadowing them and aiding in their daily tasks. Please review their product intake forms/portal, read the product requirement documents, and observe how they prioritize features and intake. Understand how the product backlog is prioritized based on business alignment and why certain items may have moved down in priority. It's also helpful to know the value that top items contribute. Additionally, you can ask to be included as an optional attendee in their business and prioritization meetings to observe and learn. ◼ No Prior Work Experience: If you have no work experience and are about to graduate from college, reaching out to mentors is a great way to start. You 7

I am the Next PM | Dinesh, Kumari, & Roy Choudhury can ask them about their daily tasks and offer to work on assignments without an NDA. Additionally, you can request old case studies or projects to work on and get guidance on whether you are moving in the right direction. Joining a product management club or organization is also a good idea. You can work on group product case studies and build a product use case by conducting customer research. Product management may be an excellent fit if you're interested in pursuing a challenging and rewarding career. To succeed in this field, it's essential to have a firm grasp of business, technical, communication, problem-solving, and decision-making skills. Once you've thoroughly researched the area, the next step is to gain experience. You can start by obtaining an entry-level job, taking on freelance projects, or volunteering your services to a startup. However, before embarking on your job search journey, prepare your resume. There are many opportunities for growth and advancement in product management, so if you possess these skills, it's a field worth exploring.

8

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

3. CREATING THE PM RESUME Crafting the perfect product management resume is vital for advancing your career in this competitive field. Tailor each resume to showcase your unique skills and achievements, backed by quantifiable metrics such as revenue growth and successful product launches. Tell compelling success stories illustrating your problem-solving abilities and product management acumen, while emphasizing your collaboration with cross-functional teams. Keep the user at the core of your resume, showcasing your customer-centric approach through user feedback, market research, and data-driven insights. Display your commitment to professional growth with relevant certifications and continuous learning experiences. Ensure your resume is error-free and proofread to make a powerful impact and stand out in the job market. Get ready to secure your dream product management role.

3A. GENERAL RESUME STRUCTURE Unlock the secrets to crafting a stellar Product Management resume! In this comprehensive guide, we will reveal 10 essential tips that will elevate your resume to new heights and set you apart in the competitive job market. Get ready to showcase your expertise and make a lasting impression on potential employers!

9

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ● Clear and Concise Format: Keep your resume well-organized, with clear headings and bullet points to highlight your accomplishments. Use a professional font and ensure the layout is easy to navigate. Unless you are a fresher, always prioritize your work experience before any other sections in your resume, including education. ● Tailor for the Job: Customize your resume for each application by aligning your skills and experiences with the specific job requirements. Show how you can uniquely contribute to the company's success. Each bullet point in your resume should highlight a skill that is specifically required for the role being applied for. ● Highlight Achievements: Focus on measurable achievements rather than just listing job responsibilities. Use quantifiable metrics to showcase your impact, such as revenue growth, user engagement, or successful product launches. Focus on including product based metrics in particular over other functional metrics like operations, project management, etc. ● Product Success Stories: Include success stories that illustrate your problem-solving skills and product management expertise. Showcase how you identified challenges, developed strategies, and achieved positive outcomes.

10

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ● Keywords and Phrases: Incorporate relevant keywords and phrases from the job description to help your resume get past applicant tracking systems (ATS) and catch the hiring manager's attention. However, make sure not to add keywords randomly, rather they should be aligned with your experience mentioned in the bullet points. ● Showcase Cross-Functional Skills: Product management involves collaborating with various teams. Highlight your ability to work with engineering, marketing, design, and other stakeholders to deliver successful products. ● Demonstrate User-Centricity: Emphasize your focus on user needs and customer experience throughout your career. Showcase how you gathered user feedback, conducted market research, and used data-driven insights to inform product decisions. ● Continued Learning: Display your commitment to professional growth by mentioning any relevant certifications, workshops, or courses you've completed related to product management. It is recommended to deprioritize and possibly remove non-PM items since they do not add value for the PM role, although they might be independently good achievements. ● Team Leadership: If you have experience leading or mentoring teams, highlight your leadership skills and how you've fostered a collaborative and

11

I am the Next PM | Dinesh, Kumari, & Roy Choudhury innovative work environment.This is in particular important if you are applying for a senior role. ● Error-Free and Proofread: A perfect product management resume is one free of errors. Doublecheck for grammar, spelling, and formatting mistakes, and have someone else proofread it as well. Remember, your resume is your opportunity to showcase your expertise and passion for product management. Be authentic, confident, and demonstrate how you've added value in your previous roles. Good luck with your job application!

3B. SAMPLE PM RESUME TEARDOWN In this section, we shall talk about the general resume structure that you could follow to create an impact driven resume and maximize the chance of getting the first call with the recruiter or HR. However, please note that the resume layout and sections could slightly vary from person to person depending on their specific experience. The different sections of the resume, in order, are:      

Candidate Details Summary Professional Experience Academic Projects/ Internships Education Skills

12

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Now, we shall elaborate each section in detail and discuss the do’s and don'ts. Candidate Details: ● Surely mention your email id and LinkedIn profile, since these are the two most standard modes by which a recruiter or hiring manager connects with a potential candidate. ● Unless there is a problem, it is also recommended to provide a working phone number. ● Providing your location information is not mandatory, unless you already know the role you are applying for is in the same location as where you are currently located. Summary: ● If you have more than 4 years of experience, it is highly recommended to have this section in your resume that could easily bring the recruiter’s focus considering that experience is the most important factor when it comes to hiring for a position. ● The summary should be written in 2 - 3 sentences only, to avoid taking up much space in the resume. ● Highlight your years of experience, along with what kind of tech products (e.g. SaaS etc) you have built in the past. ● Mention some key skills that are being asked for the specific role. For e.g., if you are applying for a PM 13

I am the Next PM | Dinesh, Kumari, & Roy Choudhury role, include some of the PM skills that would establish why you are a good fit for this role. ● As a general suggestion, tweak your summary items in a way that preserves your experience and at the same time aligns with the particular job role. Items that do not align with the job role would not add value and should be removed. Professional Experience: ● Each experience should not have more than 5 - 6 bullet points. ● Each bullet point should talk about a unique skill. For example, if you have already described your roadmapping skill in one bullet, make sure not to talk about roadmapping again in another bullet. ● Each bullet should not take up more than 2 lines. ● Use one of the two frameworks - STAR (Situation Task - Action - Result) or the XYZ (accomplished X - results Y - skills used Z), to write your experience. It is recommended to maintain the same framework throughout for easy readability. ● Heavily focus on what action you took/ skills you used to solve the problem and what was the outcome of your action. ● Quantify the outcome wherever relevant. Make sure not to insert some random numbers just for the sake of quantification, since this is easily understood by

14

I am the Next PM | Dinesh, Kumari, & Roy Choudhury the recruiter or hiring manager and would result in a negative impression. The quantification should be done in context to the experience that you have highlighted in the bullet point. Academic Projects/ Internships: ● Include this section only if you are a fresher or have less professional experience. ● This section should include any relevant projects that you might have done during your academic program. ● Follow the STAR or XYZ format while writing these experiences as well. ● Please note that if you are applying for a senior or management role, this section might not be of much importance since the entire weightage in those cases is on the full-time industry experience. ● In a similar way, if your academic projects do not have any relevance to the job you are applying for, it is better not to include. For example, you might have research papers, etc if they do not connect with the job role, they do not add any value and rather introduce confusion in the mind of the reader; so better to avoid. Education: ● Keep this section as simple & short as possible by just including the university, degree, and GPA.

15

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ● Do not include courses, etc since they do not add a lot of value when it comes to hiring. ● Do not include other items, until and unless you really feel it could make you stand out. For e.g., in case you won a really distinguished fellowship or grant, you might include that. Skills: ● In this section, you highlight the different technical, software, and leadership skills that make you a great fit for the role. Hence, tweak this based on the role. ● Ensure that most of your skills should be actually reflected by the bullet points that you write in the Professional Experience section. Simply dumping a bunch of skills in the Skills section would not add much value. Outside the above sections, some people might want to have a section called Certifications. However, based on our collective experiences, certifications do not add much value if you don’t have a great experience. That too, you might include only those certifications that really have a great value at the industry level; for e.g. a PMP certification is a highly valued certification for Project Managers. Remember, that your resume is your first step to getting to interview for a role. So, it makes all the sense to put in a good amount of effort to create the best resume that you could. Write it out, get it reviewed by a mentor or industry professional, and iterate till the resume takes a solid shape.

16

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Bonus: Here is a sample product resume attached for your resume.

17

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

3C. USING AI TOOLS When it comes to leveraging AI for building your resume, these top 5 tools are at the forefront of innovation: ● ResyMatch AI Resume Builder: This AI-powered platform analyzes your existing resume and job description to provide personalized suggestions, ensuring your resume aligns perfectly with the desired role. ● Skillroads AI Resume Builder: Using advanced AI algorithms, Skillroads helps you create a tailored resume with keyword optimization and ATS compatibility, increasing your chances of getting noticed by employers. ● Zety Resume Builder: Zety's AI-driven platform guides you through the resume creation process, offering real-time suggestions and content optimization to craft a polished and eye-catching resume. ● VisualCV: With its AI-enhanced resume templates, VisualCV allows you to showcase your skills, achievements, and experiences in a visually appealing and professional manner. ● Rezi AI Resume Builder: Rezi's AI-powered tool ensures your resume is optimized for ATS, and it also provides instant feedback to enhance your resume's content and overall impact.

18

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Leveraging AI tools for resume building can help you stand out in the competitive job market, increase your chances of landing interviews, and present your skills in the best possible light Bonus Tip: Never hesitate to get your resume reviewed by an expert PM (better, if the PM is from the same company where you are applying) who could always help you with the nitty gritty and minute details in the resume that might empower you to stand out from the crowd.

19

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

4. APPLYING FOR A ROLE Looking for jobs is never easy, especially if you are navigating a tough market and applying for the PM positions for the first time. It is very daunting to read tons of job descriptions, compare your skills with the listed qualifications, and have the courage to prepare a compelling application. In this section, we would talk about the different aspects of applying to a role as a PM.

4A. FINDING A ROLE ON JOB WEBSITES Navigating job applications on thousands of different portals can appear complex, but in the true sense of product management, let’s break it down into smaller steps! Keep in mind that applying for jobs strategically and efficiently is important. Here are 10 ways to apply for product management roles on company/job websites, tailored for both new grads and experienced product managers/ experienced career pivoters: For New Grad Product Managers: 1. Customize your resume and cover letter: As mentioned in the previous section, tailor your resume and cover letter to highlight relevant coursework, internships, projects, and skills that demonstrate your potential as a product manager. 2. Leverage university resources: Check your university's career services website for job postings and

20

I am the Next PM | Dinesh, Kumari, & Roy Choudhury resources, and attend career fairs or networking events to connect with recruiters. 3. Utilize job boards: Visit specialized job boards for entry-level positions, such as LinkedIn, Glassdoor, Indeed, Otta and university-specific job boards. 4. Apply for internships/APM programs: Look for product management internships that can serve as stepping stones to full-time roles, even if you have already graduated. In addition to internships, look out for Associate Product Management programs that are tailored for new grads and are a great way to get your foot in the door for a full-time PM role in big tech. APM List would help you track these programs. 5. Network through alumni: Leverage your university's alumni network to get insights about companies and potential openings. Alumni might be more willing to help recent graduates. For Experienced Product Managers / Career Pivoters: 1. Optimize your LinkedIn profile: Update your LinkedIn profile to highlight your experience, skills, and accomplishments. For career pivoters, make sure that you connect your transferable skills with the PM role. Also, leverage current and former colleagues to expand your network. 2. Use targeted job searches: Utilize advanced search filters on job boards to narrow down your search based on location, company size, industry, and other relevant criteria.

21

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 3. Research companies: Identify companies that align with your career goals and values. Visit their websites to find their career pages and apply directly. 4. Attend industry events: Attend conferences, workshops, and networking events related to product management. This can help you connect with hiring managers and learn about potential opportunities. 5. Leverage personal connections: Reach out to your professional network, including former colleagues, mentors, and industry contacts, to inquire about job openings or recommendations. 6. Create a portfolio: This is often very underrated, but if you develop a portfolio showcasing your past product management projects, outcomes, and strategies, there is a good chance that you will stand out from the plethora of applications. It can include case studies that demonstrate your impact on products and teams. 7. Keep track of job opening patterns: Companies could follow a pattern of the qualifications, preferences, as well as responsibilities for similar positions. Make sure that you have tailored resumes and cover letters for such patterns. 8. Cold outreach: Identify companies you're interested in and reach out directly to hiring managers or relevant contacts, expressing your interest and sharing your qualifications.

22

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 9. Utilize job alerts: Set up job alerts on job boards and company websites to receive notifications when relevant positions become available. 10. Follow companies on social media: Follow companies of interest on platforms like LinkedIn, Twitter, and Facebook. They often post job openings and updates about their teams. Remember that each approach should be tailored to the specific job posting and company culture. The goal is to stand out as a qualified candidate who is genuinely interested in the role and the company's mission.

4B. NETWORKING We have briefly mentioned networking as a tool to find and apply for jobs, both as a new grad and experienced job seeker. Networking is not just good to have for job applications anymore. In the current macroeconomic situation, it is essential. There are specific networking strategies which you can use to apply for jobs and stand a higher chance to get an interview.

23

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

4B1. COLD MESSAGING Reaching out to recruiters, hiring managers, or employers through cold messages can be an effective way to proactively express your interest in job opportunities. Here's a detailed guide on how to do it effectively: Crafting Your Message: 1. Research: Before reaching out, research the company, its products, culture, and recent news. This will show your genuine interest and help you tailor your message. 2. Personalize: Address the recipient by their name, preferably the hiring manager or someone relevant to the role. Avoid generic greetings like "To Whom It May Concern." 3. Subject Line: Write a compelling subject line that grabs attention. It could be something like "Experienced Product Manager Interested in Joining [Company Name] Team." 4. Introduction: Start with a brief introduction, stating who you are and your current position or background. Mention how you came across the company or job posting. 5. Express Interest: Clearly state your interest in a specific role or the company in general. Explain why you find the company appealing and how your skills align with their needs. 6. Show Value: Highlight your relevant skills, experiences, and achievements. Mention specific projects,

24

I am the Next PM | Dinesh, Kumari, & Roy Choudhury products, or results that showcase your capabilities as a product manager. 7. Tailor to Their Needs: Relate your skills to the company's challenges or goals. Demonstrate how you can contribute to their success and growth. 8. Be Concise: Keep your message concise and focused. Recruiters and hiring managers receive many messages, so make it easy for them to quickly understand your value. 9. Ask for Action: Conclude by expressing your eagerness to learn more about the company and explore potential opportunities. Politely inquire about the next steps or the best way to connect. 10. Thank You: Express gratitude for their time and consideration. A genuine thank-you can leave a positive impression.

25

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Examples: Here are two examples, tailored for a new grad and an experienced product manager/career pivoter: For New Grad Product Managers: Subject Line: Interested in working as [Role Name in Job Description] at [Company Name] Dear [Hiring Manager's/ Recruiter’s Name], I hope this message finds you well. My name is [Your Name], and I recently graduated with a degree in [Your Relevant Degree]. While researching innovative companies in the product management space, I came across [Company Name]'s remarkable work in [Specific Industry or Product]. I'm excited by [Company Name]'s commitment to pushing boundaries and creating user-centric solutions. As someone who thrives on solving complex problems and collaborating across teams, I am particularly drawn to the role of a Product Manager at your organization. During my studies, I led a cross-functional team to develop a mobile app that increased user engagement by 30%. This experience honed my skills in market research, product strategy, and agile development. I am confident in my ability to drive similar outcomes at [Company Name]. I would be grateful for the opportunity to learn more about [Company Name]'s product team and how I could contribute to your mission. May I inquire about the best way to further discuss potential opportunities?

26

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Thank you for considering my message. Looking forward to the possibility of connecting. I am happy to share a resume as well. Best regards, [Your Name] [Your Contact Information]

27

I am the Next PM | Dinesh, Kumari, & Roy Choudhury For Experienced Product Managers: Subject Line: Product Manager @ [Current Role / Current Company] Excited to Join [Company Name] Product Team Dear [Hiring Manager's Name], I trust this message finds you well. I'm writing to express my strong interest in the Product Manager role at [Company Name]. With [Number] years of experience in product management at [Your Current/Previous Company], I am eager to contribute my strategic insights and drive growth at [Company Name]. Having followed [Company Name]'s journey and admired your innovative products, I'm inspired by the opportunity to join a team that values user-centric design and disruptive thinking. In my current role, I led the successful launch of [Product Name], resulting in a [Percentage] increase in user acquisition within [Timeframe]. This achievement, coupled with my proficiency in market analysis, roadmap development, and cross-functional leadership, positions me well to contribute to [Company Name]'s product initiatives. I'm keen to explore the potential synergy between my experience and [Company Name]'s goals. Could we arrange a conversation to discuss how my expertise aligns with your team's objectives? I am also happy to share a resume

28

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Thank you for considering my inquiry. I appreciate your time and look forward to the possibility of connecting. Best regards, [Your Name] [Your Contact Information] Remember that personalization and genuine interest are key. Tailor your message to the specific company and role, and be patient for a response. While not all recipients may reply, those who do could potentially lead to valuable connections and job opportunities.

4B2. GETTING A REFERRAL Referrals can significantly enhance your job search process by providing you with an advantage over other applicants. When seeking a product management role, referrals can open doors to valuable connections, increase your chances of landing an interview, and even expedite the hiring process. Here's why referrals are important and how to ask for them effectively: Importance of Referrals: 1. Increased Visibility: Referrals introduce you directly to hiring managers and decision-makers, often bypassing the initial screening process. This can increase the visibility of your application. 2. Credibility: When someone within the company vouches for your skills and potential, it adds credibility to

29

I am the Next PM | Dinesh, Kumari, & Roy Choudhury your application. Recruiters and hiring managers are more likely to consider candidates with a known track record. 3. Insider Information: Referrers can provide insights into the company culture, expectations, and hiring process, helping you tailor your application and interview preparation effectively. 4. Fast-Tracking: Referrals can expedite the hiring process. Companies may prioritize referred candidates as they have already been endorsed by trusted employees. 5. Networking Opportunities: Asking for a referral is a chance to connect with professionals in your desired industry and expand your network. Asking for Referrals: 1. Identify Connections: Reach out to your network, including friends, colleagues, former classmates, mentors, and acquaintances who work at the company you're interested in. 2. Build Rapport: Before asking for a referral, nurture your relationship with the person. Engage in conversations, share insights, and show genuine interest in their work. 3. Be Clear: Clearly state your intention. Let them know you're applying for a specific role at their company and express your interest. 4. Highlight Your Fit: Explain why you're a strong fit for the role and how your skills align with the company's needs.

30

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 5. Request Guidance: Politely ask if they would be comfortable referring you and inquire if they have any advice on the application process. 6. Provide Materials: Offer to share your resume and any relevant documents to make it easier for them to advocate for you. 7. Express Gratitude: Thank them for considering your request, whether or not they decide to provide a referral. Examples: Here are two examples, tailored for a new grad and an experienced product manager/career pivoters: For New Grad Product Managers: Subject Line: Seeking Your Guidance and Referral for [Company Name] Product Role Hi [Connection's Name], I hope this message finds you well. I've been following your inspiring journey at [Company Name] and am excited to share that I'm applying for the Product Manager role there. Your firsthand experience has motivated me to pursue this opportunity. I greatly admire [Company Name]'s approach to innovative product development, and I believe my academic background in [Relevant Degree] and my passion for solving complex problems align well with their goals.

31

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Would you be open to providing a referral for my application? Any insights or guidance you can offer about the application process would be immensely valuable. Thank you for considering my request. I appreciate your time and support. Best regards, [Your Name] For Experienced Product Managers: Subject Line: Exploring a Role at [Company Name] Would Love Your Insight and Referral Hi [Connection's Name], I hope this message finds you in good spirits. As someone who has always admired [Company Name]'s innovative products and market impact, I'm excited to explore opportunities there as a Product Manager. Having followed your remarkable career journey, I'm reaching out to seek your insight into the company culture and the product team's dynamics. Given your experience, I believe your perspective could be invaluable. If you're comfortable, I would greatly appreciate your referral for the Product Manager role I'm pursuing. Your endorsement would mean a lot to me as I navigate this exciting journey. Thank you for considering my request. Looking forward to hearing your thoughts.

32

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Warm regards, [Your Name] Remember, when requesting referrals, respect the other person's time and decision. Not everyone may be in a position to provide referrals, but even if they can't, maintaining a positive and respectful tone can leave a lasting impression for future interactions.

33

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

5. INTERVIEW PREPARATION In this section, we dive deep into the art of acing product management interviews and empowering aspiring professionals to shine in their quest for the perfect role. We provide a holistic and practical approach to preparation, equipping readers with the tools they need to confidently navigate each stage of the interview process. From mastering product-related questions to honing essential soft skills, we reveal insider tips, real-life scenarios, and expert guidance to help readers stand out as exceptional product management candidates. Whether you're a seasoned professional seeking new opportunities or a fresh graduate venturing into this exciting field, this section is your ultimate guide to unlocking interview success and landing your dream product management job.

5A. BEHAVIORAL INTERVIEWS Behavioral interviews are a crucial aspect of the product manager hiring process. They aim to delve into your past experiences to assess how you've handled various situations, showcasing your decision-making ability, problem-solving, leadership, teamwork, communication, adaptability, and cultural fit for the organization. This section will provide insights, tips, templates, and sample questions to help you shine in your product management behavioral interviews.

34

I am the Next PM | Dinesh, Kumari, & Roy Choudhury One of the most commonly used approaches for answering behavioral interviews is to use the STAR framework. However, we wouldn't recommend using only STAR to approach product behavioral interview questions. Situation: Describe the context or concern you were in. Be specific and concise. Task: Explain the task or challenge you faced in that situation. Action: Detail the steps you took to address the challenge. Focus on your role and contributions. Result: Share the outcome of your actions. Be sure to emphasize any positive impact or lessons learned. Advantages of Using STAR ● Structured Approach: The STAR method offers a structured framework to help interviewees organize their responses, especially in high-pressure situations. This structure can benefit early-career professionals who may need to become more experienced with interviews. ● Clarity and Consistency: STAR encourages clarity and consistency in responses. Interviewers can easily follow the narrative, making it simpler to assess the candidate's qualifications against specific criteria.

35

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Limitations and Gaps in the STAR Method: ● Lack of Depth: One common criticism of STAR is that it often leads to superficial responses. Candidates may focus too heavily on describing the situation and actions, neglecting the opportunity to delve into the nuances of their decision-making processes or the challenges they face. ● Overemphasis on Positivity: The STAR method can unintentionally encourage candidates to highlight successes and positive outcomes. While it's essential to showcase achievements, it's equally valuable to discuss situations where things didn't go as planned or where you faced significant challenges, as these can reveal resilience and problem-solving skills. ● Limited Exploration of Soft Skills: Behavioral interviews assess soft skills like adaptability, teamwork, and communication. The STAR method, by design, tends to emphasize concrete actions and results, often overlooking the weaker aspects of behavior. ● Difficulty in Applicability: In specific scenarios, particularly for roles like product management that require complex decision-making and strategic thinking, the STAR method may need to provide the necessary depth and context to evaluate a candidate's abilities.

36

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Alternative or Complementary Approaches: 1. The CAR Method (Challenge, Action, Result): Challenge: Begin by describing the specific challenge or situation you encountered. Highlight the context and any relevant details that set the stage for your story. Action: Describe the actions you took to address the challenge. Focus on what you did, your decision-making process, and your role in the situation. Result: Share the outcomes and results of your actions. Be sure to quantify your achievements when possible, such as stating percentages, numbers, or key performance indicators affected by your actions. Example: "When I faced the challenge of declining user engagement (Challenge), I initiated a comprehensive user research project (Action), resulting in a 15% increase in user engagement within three months (Result)." SOAR Method (Situation, Obstacle, Action, Result): Situation: Describe your problem or context, providing a transparent backdrop for your story. Obstacle: Identify the specific barriers, challenges, or difficulties you encountered within that situation. Action: Detail the actions you took to overcome these obstacles. Emphasize your problem-solving skills and strategic thinking.

37

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Result: Summarize the positive outcomes and results that emerged from your actions. Example: "In a challenging project situation (Situation), I encountered resistance from team members (Obstacle). I actively listened to their concerns, held collaborative brainstorming sessions (Action), and ultimately achieved buy-in, resulting in a successful project launch (Result)." PREP Method (Problem, Response, Evaluation, Plan): Problem: Begin by defining the problem or issue you faced. Be specific about the context and the critical challenge you need to address. Response: Describe your response or action in detail. Highlight the steps you took, the strategies you employed, and the resources you utilized. Evaluation: Reflect on the outcomes and results of your response. Analyze what worked well, what didn't, and what you learned from the experience. Plan: Discuss how you would apply the lessons learned from this experience to future situations. Show your ability to adapt and improve. Example: "When confronted with a sudden product launch delay (Problem), I quickly formed a cross-functional task force, streamlined communication channels, and implemented a revised timeline (Response). After evaluating the results, we reduced launch delays by 30% (Evaluation)

38

I am the Next PM | Dinesh, Kumari, & Roy Choudhury and established a contingency plan for future launches (Plan)." These alternative frameworks can provide candidates with structured approaches to effectively convey their experiences and skills during behavioral interviews, enhancing their chances of success in landing product management roles. Preparing for Behavioral Interviews Aspiring product managers will find these seven tips essential and that will empower them to excel in PM behavioral interviews: ● Know Your Story: Craft a compelling narrative that showcases your journey, experiences, and passion for product management. Highlight your relevant skills, achievements, and how they align with the role you're pursuing. People would remember you for your stories, during the interview and also beyond the interview, which could have a significant impact on the interview outcome. ● Research the Company and Product: Demonstrate your enthusiasm and commitment by thoroughly researching the company and its products. Understand their market position, competitors, and the unique challenges they face. Also, if you could think of any idea to improve an existing company product, never hesitate to share the same.

39

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ● Master Product Knowledge: Be well-versed in product management concepts, methodologies, and industry trends. Prepare to discuss how you approach product development, prioritization, and the usercentric aspects of the role. ● Showcase Problem-Solving Skills: Emphasize your ability to identify and solve complex problems. Use real-life examples from past experiences to illustrate your analytical thinking and decision-making prowess. Be proactive talking about data and how it might have helped you in your past roles. ● Highlight Collaboration and Leadership: Product management requires teamwork and leadership. Showcase your ability to work cross-functionally and lead initiatives, highlighting successful collaborations from your past roles. ● Embrace User-Centricity: Showcase your deep understanding of user needs and empathy for customers. Demonstrate how you have leveraged user feedback and data to inform product decisions and create delightful user experiences. Ask Thoughtful Questions: Be prepared to ask insightful questions about the company's product strategy, team dynamics, and future goals. This demonstrates your genuine interest and helps you assess the cultural fit. Never ask questions directly lifted from google, the person interviewing you is an expert and it would take him or her a few seconds to identify the lack in your effort.

40

I am the Next PM | Dinesh, Kumari, & Roy Choudhury By adhering to these tips, aspiring product managers can present themselves as well-rounded and capable candidates, increasing their chances of securing their dream product management roles. Sample Behavioral Interview Questions for Product Managers ● Tell me about a time when you had to prioritize features for a product. How did you decide which features were most important? What was the result? ● Describe a situation where you dealt with a problematic stakeholder or team member. How did you handle it, and what was the outcome? ● Can you share an example of a project where you had to pivot the product strategy due to changing market conditions? How did you approach this change, and what was the result? ● Discuss when you had to make a tough decision with limited data. How did you go about it, and what were the consequences of your decision? ● Tell me about a situation where you had to lead a cross-functional team to achieve a common goal. What strategies did you use to ensure everyone was aligned and working effectively?

41

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ● Share an experience where you had to deal with a product failure or setback. How did you handle it, and what did you learn from the experience? Sample Behavioral Interview Question 1: "Tell me about a time when you had to influence a team to adopt your idea or approach." Sample Answer: "In my previous role as a junior product manager at XYZ Tech, we were developing a new feature for our mobile app. I envisioned a user interface design that would significantly improve the user experience. However, the design team initially wanted more support for my idea. I gathered user feedback and conducted usability tests to address this, showing that my proposed design led to higher user satisfaction and task completion rates. I presented these findings to the team, emphasizing how my design aligned with our product goals and user needs. I also actively listened to their concerns and incorporated some of their suggestions to create a collaborative solution. Ultimately, the team embraced my idea and successfully implemented the new design, resulting in a 15% increase in user engagement." Sample Behavioral Interview Question 2: "Describe a situation where you had to prioritize multiple competing tasks or features."

42

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Sample Answer: "While working as a product manager at ABC Software, I faced a situation where we had limited development resources and a long list of feature requests from different stakeholders. To prioritize effectively, I first thoroughly analyzed each request, considering factors such as customer impact, revenue potential, and alignment with our product strategy. I then communicated transparently and frequently with our stakeholders to set clear expectations about the prioritization process. We also created a cross-functional team, including engineering, design, and marketing representatives, to collectively make prioritization decisions. By involving all relevant parties and providing a transparent decision-making process, we successfully delivered highimpact features that satisfied our customers and achieved our business goals." Sample Behavioral Interview Question 3: "Tell me about a time when you had to navigate a project with a tight deadline and limited resources." Sample Answer: "In my role as an associate product manager at DEF Corporation, we encountered a situation where we needed to launch a critical product update within a tight timeframe and with limited resources due to unexpected market competition. I initiated a 'war room' approach to address this challenge, bringing together a cross-functional team of engineers, designers, and marketers to work collaboratively in a dedicated space. We established a clear project plan with

43

I am the Next PM | Dinesh, Kumari, & Roy Choudhury well-defined milestones and tasks. Additionally, I worked closely with our engineering team to identify opportunities for simplification and automation to save time. By fostering a culture of open communication and collaboration, we successfully delivered the update on time, meeting market demand and ensuring our product remained competitive." Common Mistakes: Here are some common mistakes candidates often make in behavioral interviews, along with insights on how to avoid them: Lack of Preparation: One of the most common mistakes is inadequate preparation. Candidates often assume that talking about their past experiences will come naturally. However, you may need to highlight relevant skills and experiences with structured practice. Solution: Prepare specific examples from your past work demonstrating essential product management skills like problem-solving, leadership, and communication. Vagueness: Being too vague in your responses can be detrimental. Generalized statements like "I'm a great leader" or "I'm excellent at problem-solving" don't provide concrete evidence of your abilities. Overloading with Details: While specifics are essential, overloading your answers with necessary details can dilute your message and make it easier for the interviewer to extract the key takeaways. Solution: Focus on the most relevant aspects of your story that directly relate to the skill or quality being assessed. 44

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Neglecting Soft Skills: Product management requires combining technical and soft skills. Candidates often focus too much on technical abilities and overlook the importance of soft skills like teamwork, adaptability, and empathy. Solution: Ensure you have examples demonstrating a wellrounded skill set that includes technical and interpersonal abilities. Ignoring Failures: Some candidates avoid discussing past failures or challenges, thinking it might reflect poorly on them. However, showing how you've learned from setbacks and evolved can demonstrate growth and resilience. Solution: Be open about challenges you've faced and emphasize how you turned them into opportunities for improvement. Lack of Tailoring: Providing generic responses that don't relate to the specific role or company can signal a lack of genuine interest. Solution: Research the company and the position thoroughly and tailor your answers to align with their values, culture, and expectations. Disregarding the Product: Candidates sometimes need to remember to center their responses on the product itself. Product managers are ultimately responsible for a product's success, so not relating your experiences to product-related challenges can be a mistake. Solution: Keep the product and its impact at the forefront of your stories. Not Asking Questions: Behavioral interviews often include a segment where candidates can ask questions. Neglecting this opportunity can suggest disinterest or a lack

45

I am the Next PM | Dinesh, Kumari, & Roy Choudhury of curiosity. Solution: Prepare thoughtful questions demonstrating your genuine interest in the company and the role. Rambling Responses: Overly long responses can lead to interviewer disengagement. It's essential to balance providing enough detail and keeping your answers concise. Solution: Practice delivering your stories within a reasonable time frame to ensure clarity and engagement. By being aware of these common mistakes and taking proactive steps to address them, aspiring product managers can significantly improve their performance in behavioral interviews, ultimately increasing their chances of landing their dream roles in the field.

5B. PRODUCT INTERVIEWS In the dynamic realm of product management, product interviews serve as a litmus test of a candidate's ability to navigate the intricate interplay of creativity, strategy, and user-centric thinking. These interviews are the crucible where aspiring product managers showcase their capacity to envision, design, and drive the development of innovative solutions that resonate with both user needs and business objectives. During product interviews, candidates are often tasked with dissecting complex problem spaces, framing strategic initiatives, and communicating their ideas with clarity and conviction. Whether crafting a product strategy, designing user experiences, or evaluating metrics-driven decisions,

46

I am the Next PM | Dinesh, Kumari, & Roy Choudhury these interviews encapsulate the essence of a product manager's multifaceted role. Successful product interviews hinge not only on conceptual prowess but also on the knack to iterate, adapt, and collaborate, reflecting the agile nature of modern product development. Embracing real-world scenarios and embodying a holistic understanding of the product lifecycle, product interviews serve as a testament to a candidate's readiness to drive innovation and chart the course toward impactful, user-driven products.

5B1. PRODUCT CASE V/S PRODUCT SENSE Product case interviews are a critical component of the product management interview process, designed to assess a candidate's ability to think analytically, solve complex problems, and demonstrate strategic thinking in a real-world context. These interviews offer a unique opportunity for aspiring product managers to showcase their skills and potential to prospective employers. In essence, a product case interview simulates the challenges that product managers encounter daily, providing an insight into how candidates approach and address multifaceted issues within a dynamic business environment. The significance of product case interviews lies in their ability to evaluate candidates beyond theoretical knowledge. While traditional product sense/design interviews may assess your understanding of product management concepts, case interviews demand that you apply these concepts to tangible scenarios. This practical approach allows interviewers to gauge your ability to navigate uncertainties,

47

I am the Next PM | Dinesh, Kumari, & Roy Choudhury make informed decisions, and communicate your thought process effectively—a trifecta of skills indispensable for success in product management roles. The structure of a product case interview typically involves presenting candidates with a realistic productrelated problem or scenario. This could range from devising a go-to-market strategy for a new tech gadget to optimizing the features of a mobile app to increase user engagement. The objective is not solely to arrive at a definitive solution but rather to observe your approach to dissecting the problem, prioritizing factors, and devising a strategic plan of action. Throughout a product case interview, candidates are expected to address several key components. These may include: ◼ Problem Definition: Clearly define the core issue or challenge presented in the case. ◼ Market Analysis: Assess the market landscape, including potential customers, competitors, and trends. ◼ User Insights: Identify user personas and their needs, desires, and pain points. ◼ Business Strategy: Develop a strategic plan that aligns with business goals and market realities. ◼ Execution Plan: Detail the steps, timelines, and resources needed to implement the proposed solution. 48

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ◼ Quantitative Analysis: Utilize data and metrics to support your arguments and validate your approach. Mastering product case interviews requires a combination of structured thinking, adaptability, creativity, and effective communication. This book's purpose is to equip you with the tools, strategies, and insights necessary to excel in these interviews. In the following chapters, we will delve into various aspects of product case interviews, providing you with a comprehensive guide to not only understand their nuances but also to confidently approach and conquer them. Through practical examples, frameworks, and practice exercises, you will enhance your problemsolving prowess and emerge as a capable product management candidate in any interview setting. Difference between Product Case and Product Design/Sense Interview Product case study interviews often include take-home assignments designed to assess candidates' ability to analyze, strategize, and present their findings. These assignments simulate real-world scenarios that a product manager might encounter and require candidates to demonstrate their problem-solving, critical thinking, and communication skills. Product case and product design/sense interviews are two distinct yet interrelated assessments as defining pillars. While both evaluations delve into the multifaceted world of product creation, their focuses diverge. The product case interview propels candidates through complex problem-

49

I am the Next PM | Dinesh, Kumari, & Roy Choudhury solving scenarios, demanding a strategic grasp of market dynamics, user insights, and revenue models to drive informed decisions. The candidate will be provided with the case study 2 hours to max two days before the interview and is expected to prepare a presentation deck and present it during the interview. In a product case study interview, candidates can expect to comprehensively evaluate their product management skills, problem-solving abilities, strategic thinking, and communication prowess. The nature of the discussion may vary depending on the company and its interview process. Both formats aim to evaluate similar skills, such as problem-solving, critical thinking, prioritization, data analysis, stakeholder management, and articulating a coherent product strategy. The specific content of the case study can vary widely—it might involve market entry, feature prioritization, competitive analysis, user experience enhancement, or other product-related challenges. Candidates must be prepared for either format or practice their skills in both scenarios. Regardless of the structure, successful candidates will demonstrate a structured approach, clarity of thought, evidence-based decisionmaking, and the ability to adapt their strategies to address the given problem effectively.

50

I am the Next PM | Dinesh, Kumari, & Roy Choudhury A comparison between the take-home case interview and the on-the-spot case interview has been tabulated below. Aspect

Take-Home Interview

Nature

Given 2 hours to 2 On the spot and days prior during the interview

Preparation

Enables in-depth Requires quick research, analysis, thinking and and formulation immediate problemsolving It can be more Often slightly less complex due to the complicated due to extended time for time constraints analysis Can emulate real- The immediate world work reaction reflects onconditions more the-job decisionclosely making Less focus on verbal Strong verbal communication communication during the interview skills are crucial

Complexity

Realism

Communication Skills

Evaluation Criteria

Tip!

Case On-The-Spot Case Interview

Focuses on strategic Emphasizes the thinking and in-depth ability to think analysis quickly, prioritize, and communicate effectively Focus on more Don't focus on information outside moonshot ideas and of product spend more time management. Look trying to think out of

51

I am the Next PM | Dinesh, Kumari, & Roy Choudhury for competitor analysis and other industry trends from Wikipedia and other news you find searching on Google. The more time is given, expects a clear presentation.

the box. Focus on the strategy and execution. Considering the less time provided, no one is expecting outof-the-world solutions.

Preparing for Product Case Interviews: Preparing for a product case interview requires strategic planning, practical application, and continuous improvement. Here's a comprehensive guide on how to better prepare: 1. Research Company, Industry, and Product: Before stepping into a product case interview: ◼ Immerse yourself in understanding the company's mission, values, products, and recent developments. ◼ Research the industry trends, market dynamics, and competitive landscape relevant to the company's domain. ◼ Familiarize yourself with the target audience, user behaviors, and pain points. This knowledge demonstrates your genuine interest and enables you to contextualize your solutions within the company's larger ecosystem.

52

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Tip: To be prepared for a case interview, no matter which company you apply to, subscribe to tech newsletters to stay updated with the current trends. Example newsletters are provided below: ◼ https://www.morningbrew.com/dailyhttps://themod

ernproductmanager.com/ ◼ https://blairreeves.me/ ◼ https://melissaperri.com/blog ◼ https://www.mindtheproduct.com/product-

management-newsletter/ ◼ https://www.sarahdoody.com/ux-notebook-

newsletter/ ◼ https://www.adepto.ai/

2. Structured Approach Development: Crafting a structured approach is the cornerstone of success in product case interviews. Begin by understanding the problem's core objective and breaking it into logical components. Outline a step-by-step framework that guides your analysis, ensuring you cover all relevant aspects of the case. A well-structured approach keeps you organized and showcases your ability to dissect complex problems methodically. Tip: If you have questions, always contact the hiring manager/recruiter who sent you the case and ask the questions. But you should be prepared to receive no answer, yes! You read it right. Most of the questions will be 53

I am the Next PM | Dinesh, Kumari, & Roy Choudhury unanswered, or sometimes all of them. They will ask you to make assumptions, so make assumptions and be sure to list them on your presentation deck. 3. Application of Frameworks: Familiarize yourself with various strategic frameworks commonly used in product management, such as SWOT analysis, Porter's Five Forces, Value Chain, and the 4P (Product, Price, Place, Promotion). Tailor your framework selection based on the specific case context. Leverage these frameworks to gain insights, identify opportunities, and evaluate potential risks. Integrating relevant frameworks demonstrates your analytical prowess and enriches your problem-solving process. Tip: Don't force yourself to stick to a specific framework, as these are to guide you. So come up with creative ideas to make the presentation deck sound interesting, like adding a whiteboard with stickies to show that you collaborated with your team (Pretend role play!), adding a product roadmap, canvas, etc. Refer to the flow below. 4. Practice with Mock Cases: Regular practice is the key to honing your skills. Engage in mock case interviews to simulate real interview scenarios. You can collaborate with peers and mentors or use online resources to access a variety of sample cases. Work on solving issues across different industries and stages of product development to enhance your adaptability. Critically

54

I am the Next PM | Dinesh, Kumari, & Roy Choudhury assess your performance, identifying areas for improvement in both structure and content. Tip: Don't cold email anyone to help you with mock interviews; either starts mentorship way ahead even when you decide to prepare for product interviews. After each practice session or mock interview, seek feedback from peers, mentors, or professionals. Constructive criticism helps you identify blind spots and refine your approach. Continuously iterate your preparation strategy based on feedback, adapting and improving as you progress. 5. Data Interpretation and Quantitative Skills: Strong quantitative skills are essential for product managers. Practice interpreting data, charts, and graphs to extract meaningful insights. Utilize quantitative analysis to support your arguments and substantiate your recommendations. This skill adds credibility to your approach and demonstrates your ability to make data-driven decisions. Tip: You may only be provided with complete data sometimes, so be prepared to make assumptions and use any data you can find online about the company. You can incorporate their company vision and other publicly available information. 6. Effective Communication and Storytelling: In a product case interview, clear communication is paramount. Articulate your thought process, assumptions, and conclusions in a structured and concise manner. Narrate

55

I am the Next PM | Dinesh, Kumari, & Roy Choudhury a compelling story that guides the interviewer through your problem-solving journey, highlighting key insights and the rationale behind your decisions. Tip: Weave your problem and solutions into a datadriven story. Consider this as your pitch in a business meeting and confidently present it. 7. Time Management and Pressure Handling: Product case interviews often have time constraints to mimic real-world pressure. Develop efficient time management techniques to allocate sufficient time to each case component. Prioritize tasks, avoid getting stuck on minor details, and maintain composure under time pressure. Remember, preparing for product case interviews requires dedication and consistent effort. Embrace each opportunity to learn and grow, and gradually, you'll build the confidence and competence needed to excel in these challenging interview scenarios.

56

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Fig 1. Product Case Study framework

Example Case Question: Case Scenario: Optimizing a Food Delivery App Introduction: You are a product manager at a popular food delivery app, "QuickEats," operating in a bustling urban market with a population of over 5 million. QuickEats allows users to order food from a diverse range of local restaurants and have it delivered to their doorstep. However, over the past six months, the app significantly declined user engagement and order frequency. The company is concerned about retaining its user base and increasing order volume to sustain its competitive edge. As the product manager, your task is to thoroughly analyze the situation, identify underlying causes, and propose strategic solutions to optimize the app's performance and drive growth.

57

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Problem Definition: The key challenge lies in addressing the recent decline in user engagement and order frequency. The primary objective is to identify the root causes behind this decline and devise effective strategies that revitalize user engagement and boost order volume. User Analysis: The primary user personas for QuickEats are as follows: Busy Professionals: Seek quick, convenient meal options during workdays. Students: Prefer affordable and diverse meal choices. Families: Look for family-friendly restaurants and more extensive order options. Health Enthusiasts: Seek nutritious and customizable meal selections. Food Explorers: Interested in trying unique and exotic cuisines.Recent user feedback indicates dissatisfaction with longer delivery times, occasional order inaccuracies, and limited dietary customization options. The decline in engagement could be attributed to these pain points, leading to decreased user satisfaction and reduced app usage frequency. Market Analysis: QuickEats operates in a competitive urban food delivery market, with critical competitors including "SpeedyDine"

58

I am the Next PM | Dinesh, Kumari, & Roy Choudhury and "UrbanEats." SpeedyDine boasts a robust delivery network and emphasizes fast delivery, while UrbanEats focuses on premium restaurant partnerships and curated dining experiences. Market trends suggest an increasing demand for sustainable and health-conscious food options and the rise of contactless delivery methods. User Experience (UX) Review: An analysis of the app's user experience reveals potential UX issues, including: ◼ Complex navigation: Users need help to browse through the extensive restaurant options. ◼ Need for more efficient search functionality: Difficulty finding specific cuisines or dishes. ◼ Limited order tracking: Users need more real-time visibility into their order status. ◼ Cumbersome checkout process: Users face hurdles during the payment and checkout stages.Enhancements in in-app navigation, streamlined search features, improved order tracking, and a simplified checkout process could significantly enhance the user experience and rekindle engagement. Retention Strategies: To retain and re-engage users, consider the following strategies:

59

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ◼ Real-time Order Tracking: Implement a comprehensive order-tracking system with live updates. ◼ Personalized Recommendations: Leverage machine learning algorithms to suggest relevant restaurant options based on past orders and user preferences. ◼ Loyalty Program: Introduce a tiered loyalty program offering rewards, discounts, and exclusive offers for frequent users. ◼ Customization Enhancements: Enable users to customize their orders to cater to specific dietary preferences and restrictions. Revenue Models: In addition to the traditional delivery fee, explore revenue diversification through: ◼ Premium Subscription: Offer a subscription model with benefits like reduced delivery charges and exclusive restaurant partnerships. ◼ Restaurant Partnerships: Collaborate with highdemand restaurants to feature exclusive menu items on the app. ◼ Sponsored Listings: Provide restaurants with the option to promote their offerings through sponsored listings for increased visibility. ◼ Quantitative Analysis: 60

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ◼ List of metrics to monitor to gauge the success of strategies: ◼ User Engagement: Track daily active users, session duration, and app open frequency. ◼ Order Volume: Measure the increase in daily orders and average order value. ◼ Loyalty Program Participation: Monitor the growth of loyalty program memberships and redemption rates. ◼ Subscription Adoption: Analyze the adoption rate and revenue generated from the subscription model. Conclusion: By addressing user pain points, enhancing the user experience, implementing retention strategies, and diversifying revenue streams, QuickEats aims to reverse the decline in user engagement and order frequency. Combining data-driven decision-making and user-centric design, this holistic approach is poised to strengthen QuickEats' position in the competitive food delivery market while ensuring sustained growth and customer satisfaction. This sample case showcases a multifaceted real-world scenario that challenges candidates to analyze user needs, evaluate market dynamics, propose innovative strategies, and use data to drive informed decisions.

61

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Most Common Mistakes: ◼ Misunderstand the goal. ◼ Not aligning with business vision ◼ Not spending time on user requirement ◼ Diving directly into solutions ◼ Spending time on design, format, colors, and images ◼ No clear objective ◼ Not defining what success means to you as a product manager. ◼ Not enough metrics/ or no metrics ◼ No proper flow

5B2. PRODUCT ESTIMATION What is the essence of product estimation interviews? Estimation interviews entail providing quick, rough estimates by breaking down a problem into smaller components. These questions evaluate your ability to dissect challenges, utilize general knowledge for assumptions, and provide approximations. In estimation interviews, your problem-solving and quantitative skills are scrutinized. The aim is to ascertain a rough figure, not an exact one. Your logical reasoning, ability to articulate assumptions, organizational skills, and numerical proficiency take precedence.

62

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Frameworks for Estimation Two frameworks aid in making estimations. The first framework employs a high-level equation that is divided into estimable components and then aggregated. The second framework commences with a known intermediate value, which is combined with other elements to arrive at the outcome. Utilize the framework that aligns better with your natural thinking. Framework #1 1. Initiate with a high-level equation: Consider breaking it into estimable components that are subsequently aggregated. 2. Gather Clarifications: Pose inquiries to clarify the data required for calculations. 3. Formulate an Equation: Devise one or multiple equations for approximating the requested value. Select the equation where more information is available to compute the total. 4. Deconstruct the Equation: Dissect the equation into sub-components for easier estimation. Determine the value of each sub-component through general worldly knowledge or proxy data (e.g., estimating the weight of a steel log by comparing it to the weight of a known firewood log, assuming the steel log is 50 times heavier).

63

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 5. Perform Calculations: Combine the estimates of individual components in the top equation to obtain the final outcome. 6. Conduct a Sanity Check: Do the outcomes align logically? If not, revisit your equation, assumptions, and calculations. Framework #1: Example Question Question: How many daily Youtube uploads occur? 1. Seek Clarification a. Is the estimation for the US or globally? (Presume US) 2. Frame an Equation a. One equation is #people uploading videos x #videos per person. 3. Deconstruct the Equation a. Divide the equation into components. b. Creators surpass non-creators in video uploads. Generally, in creative fields, consumers outnumber creators. Assuming creator count is an order of magnitude higher than consumers is sensible. This ratio also exists on platforms like Wikipedia between creators and readers.

64

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 4. Expanding the components:

equation

into

relevant

a. #creators x #videos/creator b. 10% x people capable of uploading videos x #videos/creator 5. Perform Calculations a. Suppose video uploaders are individuals aged 20 to 65. The age range of 20 to 65 accounts for approximately 0.6 of the total US population. This is derived from 45 out of 80 years in an average lifetime. Thus, #creators amounts to 10% x 0.6 x 300M (300M approximates the actual 330M US population). Hence, creators total 17M. b. Creating videos requires time for recording and editing. Drawing from experience, creators may upload between 1 video per day and 1 video per week (equivalent to 0.1 daily). Choosing a mid-point value of 0.5 for estimation: c. Final daily videos count = #creators x #videos/creator per day = 17M x 0.5 = 8.5M daily or approximated to 8M. 6. Feasibility Check a. Assessing the reasonability of this figure, consider a creator's upload time. Assuming

65

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 17M US creators, a typical Youtube video is 20 minutes long, and uploading a 20-minute 4K video takes 20 minutes. With 8M daily videos, uploading consumes (17M x 8M x 20) 2720M minutes daily. Dividing by 17M creators results in 160 minutes per creator, roughly 3 hours daily. This seems high, accounting for almost half a creator's workday; 2 hours appears more plausible. Therefore, the daily video estimate should be closer to 4M, half of 8M. Framework #2 (for open ended estimation questions) 1. Estimate an Intermediate Component: Commence with a known intermediate value, combining it with other factors for the outcome. For instance, estimating the count of piano tuners in Chicago involves using the count of pianos as an intermediate value. You can deduce that a fraction x of households possess pianos based on connections, where one friend out of 10 owns a piano. 2. Enumerate Required Information: Factors like the time required to tune a piano and annual working hours for a tuner are essential. Combined with the count of pianos in Chicago, this information yields the count of piano tuners. 3. Conduct Calculations: If a piano needs tuning yearly, dividing the total hours needed for Chicago

66

I am the Next PM | Dinesh, Kumari, & Roy Choudhury pianos by the tuner's hourly work results in an estimate of tuners in Chicago. 4. Conduct a Reality Check: Do the outcomes make sense? If not, revisit your equation, assumptions, and calculations.

Fig 2. Product Estimation Interview framework

5B3. PRODUCT EXECUTION It's beneficial to have a general framework in mind for tackling execution-related questions, with the flexibility to adapt it based on the specific interview question and subsequent inquiries. This type of interview question can be categorized into three main varieties: 1. Establishing a Product Goal 2. Trade-offs

67

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 3. Typically, there's a follow-up that evaluates your ability to handle trade-off scenarios effectively. Setting a Goal for the Product: Among various types of questions, this is a personal favorite. It offers the interviewee an opportunity to analyze a product thoroughly and grasp what defines success. Regularly undertaking this exercise is something I recommend for aspiring product managers, especially concerning products encountered in day-to-day life. Framework: 1. Clarify a.

Introduce yourself: Role and company affiliation.

b. Understand the product: Define the product, domain, or company. c. Interpret subjective terms: Clarify any subjective terminology in the question. d. Interview logistics: Inquire about further questions and time allocation. 2. Mission, Objectives & Goal a. Company's mission: Outline the company's overarching mission. b. Product alignment: Explain how the product aligns with the company's mission.

68

I am the Next PM | Dinesh, Kumari, & Roy Choudhury c. Timeliness: Justify the current importance of addressing this particular problem. d. Unique value proposition: Elaborate on the distinct value it offers compared to similar products. e. Business goal: Identify the high-level business objective and how the product contributes. f. Product stage: Determine the product's development stage and establish primary and secondary goals. g. One-line mission statement: Craft a concise mission statement for the company. 3. Section 2: User Segments & Metrics a. User segments: Briefly describe the multisided marketplace, then shift focus to metrics. b. Total Addressable Market (TAM): Quantify the size of the user segment. c. Metric stages: Progress to discussing metrics across Discovery, Engagement, Retention, Monetization, and Ecosystem Impact stages. Specify both absolute and percentage metrics.

69

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 4. Stage-specific metrics: Identify critical metrics for each stage, selecting the primary metric from the comprehensive set. Section 3: Metrics & Gamification a. Top-line metric: Choose a top-line metric that signifies when all sides of the marketplace derive value. Define a timeframe based on product usage frequency. b. Guard-rail metrics: Establish safeguard metrics to prevent ecosystem disruption, ensuring product health and risk mitigation. c. Goal definition: Determine a team goal aligned with the chosen metric. d. Avoid gamification risk: Address how the top-line metric's growth might not universally influence the desired outcome. e. Trade-off preparation: Initiate the concluding trade-off discussion with the interviewer. Anticipate questions on risks tied to the topline metric, its breakdown, and potential misalignments. 5. Follow-up: Trade Off a. Assessing pros and cons: Evaluate the advantages and drawbacks of the chosen topline metric. Justify the rationale for your selection. 70

I am the Next PM | Dinesh, Kumari, & Roy Choudhury b. Suggested A/B tests: Be prepared to propose A/B tests, especially if the interviewer suggests a specific idea. c. For the trade-off inquiry, ensure a clear understanding of the situation to make an informed decision. Employ a framework like: i.

Short-term impact: Consider novelty/primacy effects, upward and downward moving metrics, revenue influence, and ecosystem effects.

ii.

Medium-term impact: Examine retention and network effects.

iii.

Long-term impact: Evaluate alignment with the mission and potential middle-ground solutions.

71

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

Fig 3. Product Execution Interview framework

72

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

5B4. PRODUCT METRICS The product metrics interview is a pivotal aspect of the product management career journey, encompassing the critical realm of data-driven decision-making. This phase is where your ability to understand, analyze, and leverage key performance indicators (KPIs) shines. In this section, we'll delve into the intricacies of the product metrics interview, how to prepare effectively, and the essential facets interviewers seek. Unveiling the Product Metrics Interview: The product metrics interview evaluates your prowess in harnessing data to drive product decisions, optimizing user experiences, and aligning strategies with measurable outcomes. Interviewers are keen to gauge your analytical acumen, your aptitude for identifying meaningful KPIs, and your capacity to use metrics as a compass for product success. Strategic Preparation: ● Data Fluency: Strengthen your data literacy by immersing yourself in the fundamentals of data analysis, statistical concepts, and data visualization tools. Familiarize yourself with tracking tools, databases, and data reporting platforms. ● Metrics Hierarchy: Understand the hierarchy of metrics, encompassing vanity metrics, actionable metrics, and north star metrics. Grasp how these

73

I am the Next PM | Dinesh, Kumari, & Roy Choudhury metrics cascade from high-level business goals to specific product features. ● User-Centricity: Cultivate a deep understanding of user behaviors, pain points, and needs. Connect these insights to metrics that reflect user engagement, satisfaction, and retention. ● Impact and Causality: Be prepared to discuss how you differentiate between correlation and causation when analyzing metrics. Highlight instances where you've demonstrated a cause-and-effect relationship. Key Aspects Interviewers Assess: ● Metric Selection: Showcase your ability to select and prioritize metrics that align with business goals and provide actionable insights. Explain your rationale for choosing specific metrics. ● Interpretation and Analysis: Illustrate how you interpret data trends, identify anomalies, and derive actionable insights to optimize product performance. ● Decision-Driven Insights: Describe how you've used metrics to influence product decisions, iterate on features, and pivot strategies based on databacked insights. ● Iterative Optimization: Share experiences where you've used metrics to drive iterative improvements, refining user experiences and enhancing product value.

74

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ● Cross-Functional Collaboration: Highlight your collaboration with data analysts, engineers, and other teams to ensure accurate data collection, analysis, and interpretation. Effective Communication: ● Data Storytelling: Develop your ability to communicate complex data findings in a concise and compelling manner. Craft narratives that connect data insights with user needs and business objectives. ● Visual Representation: Practice using data visualization techniques to convey insights effectively, making data accessible and actionable for stakeholders. The product metrics interview is your opportunity to demonstrate your proficiency in turning raw data into actionable insights, your capacity to drive product improvements through data-driven decision-making, and your skill in translating metrics into meaningful narratives. By mastering the intricacies of the product metrics interview, you're positioning yourself for a successful

75

I am the Next PM | Dinesh, Kumari, & Roy Choudhury journey in product management, where data is your compass and metrics are your guideposts.

Fig 4. Product Metrics Interview framework

5B5. PRODUCT DESIGN The product design interview is a critical step on the path to a successful product management career. This phase is where your ability to blend creativity, user-centered thinking, and strategic insights truly shines. In this section, we'll dive into what the product design interview entails, how to prepare effectively, and the key aspects that interviewers look for.

76

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Understanding the Product Design Interview: The product design interview is a dynamic assessment that evaluates your skills in crafting user-centric solutions, your thought process, and your ability to communicate and justify design decisions. Interviewers are not merely interested in seeing a polished final product; they are eager to explore your approach to problem-solving, your collaboration with cross-functional teams, and your capacity to iterate based on feedback. Preparing for Success: ● Build a Strong Foundation: Revisit the fundamentals of design principles, user experience (UX) best practices, and the product development lifecycle. Understand how design impacts business goals and user satisfaction. ● Create a Portfolio Showcase: Curate a portfolio that showcases your design thinking, problemsolving abilities, and the impact of your past projects. Clearly articulate your role, challenges faced, the process you followed, and the outcomes achieved. ● Practice, Practice, Practice: Develop a repertoire of product design case studies that you can discuss indepth. Simulate interview scenarios with peers or mentors to refine your ability to explain your design rationale. ● Embrace Collaboration: Highlight your experience working collaboratively with cross-functional teams,

77

I am the Next PM | Dinesh, Kumari, & Roy Choudhury such as engineers, marketers, and user researchers. Illustrate how you incorporate diverse insights into your design process. Key Aspects Interviewers Assess: ● User-Centered Approach: Demonstrate your empathy for users by explaining how you identify user pain points, gather feedback, and tailor design solutions to meet their needs. ● Problem Framing: Articulate how you approach defining the problem space, conducting user research, and translating insights into actionable design goals. ● Design Thinking Process: Walk interviewers through your design process, showcasing how you ideate, prototype, iterate, and validate your solutions. ● Trade-offs and Decision-Making: Display your ability to make informed design decisions in the face of constraints, and justify your choices based on user impact and business priorities. ● Communication Skills: Showcase your proficiency in conveying complex design ideas in a clear, concise, and compelling manner. This includes presenting your rationale, incorporating feedback, and defending your design decisions. Remember, the product design interview is an opportunity to showcase your ability to think critically, creatively, and strategically. It's not only about showcasing 78

I am the Next PM | Dinesh, Kumari, & Roy Choudhury polished visuals but also about revealing your approach to problem-solving and your capacity to adapt and evolve in a dynamic product environment. By mastering the intricacies of the product design interview, you're one step closer to unlocking doors to rewarding product management roles.

Fig 5. Product Design Interview framework

5B6. PRODUCT STRATEGY The product strategy interview is a pivotal phase on your journey toward a successful product management career. It's the juncture where your ability to think strategically, analyze market dynamics, and align product decisions with business objectives is put to the test. In this section, we'll delve into the nuances of the product strategy interview, how to prepare

79

I am the Next PM | Dinesh, Kumari, & Roy Choudhury comprehensively, and the core components interviewers seek. Decoding the Product Strategy Interview: The product strategy interview serves as a litmus test of your capability to formulate a holistic, market-driven approach to product development. Interviewers are keen to assess your analytical thinking, your aptitude for aligning product roadmaps with business goals, and your knack for adapting to changing market landscapes. Strategic Preparation: ● Solidify Your Foundation: Revisit the foundational principles of product strategy, business model frameworks, competitive analysis, and market segmentation. Understand how product strategy fits within the broader context of an organization's goals. ● Strategic Mindset: Cultivate a strategic mindset by thinking long-term and understanding how product decisions impact both immediate outcomes and the company's future trajectory. ● Market and Competitive Analysis: Familiarize yourself with tools and methodologies for assessing market trends, customer behaviors, and competitive positioning. Be ready to discuss how you gather and interpret market insights. ● Data-Driven Approach: Showcase your ability to derive insights from data to inform product strategy

80

I am the Next PM | Dinesh, Kumari, & Roy Choudhury decisions. Highlight past experiences where you utilized data to drive product direction. Key Aspects Interviewers Assess: ● Market Understanding: Demonstrate your grasp of the target market's needs, pain points, and behaviors. Explain how you gather customer feedback, conduct user research, and translate insights into strategic initiatives. ● Competitive Landscape: Showcase your ability to analyze competitors, assess market gaps, and position your product for differentiation and success. ● Business Alignment: Illustrate how you align your product strategy with overarching business objectives, revenue goals, and organizational priorities. ● Roadmap Prioritization: Discuss your approach to prioritizing features, enhancements, and initiatives on your product roadmap based on user impact, business value, and resource constraints. ● Adaptability: Highlight your capacity to pivot and adjust product strategy in response to market shifts, technological advancements, or unexpected challenges. ● Stakeholder Collaboration: Emphasize your ability to collaborate cross-functionally with engineering, marketing, sales, and other teams to ensure a cohesive execution of the product strategy. 81

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Effective Communication: ● Clear Articulation: Practice articulating your product strategy in a clear, concise manner that resonates with both technical and non-technical stakeholders. ● Storytelling: Develop the skill of presenting your product strategy as a compelling narrative that connects the dots between customer needs, market dynamics, and business goals. The product strategy interview serves as a platform to showcase your strategic acumen, your ability to synthesize complex information, and your aptitude for driving products that not only meet user needs but also align with the larger vision of the company. By mastering the intricacies of the product strategy interview, you're paving the way for a rewarding and impactful career in product management.

Fig 6. Product Strategy Interview framework

82

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

5C. PM TECHNICAL INTERVIEW The product technical interview is a multidimensional assessment that scrutinizes a candidate's prowess in navigating the intricate web of technology while staying firmly rooted in the user-centric ethos of product management. It combines strategic thinking and engineering acumen, orchestrating a delicate balance that fuels product innovation. During the product technical interview, candidates face challenges that simulate real-world scenarios. These include ideating and conceptualizing innovative features and translating them into technical requirements. Strong communication skills are essential for success as candidates must communicate complex technical concepts to crossfunctional teams while collaborating with engineering teams to create a collaborative environment. Product managers guide the development journey, while product technical interviews require crafting a narrative that blends innovation with feasibility and merges technology with user needs. Coding skills aren't the focus of the discussion, nor will candidates be asked to write lines of code. To ace a multidimensional product technical interview, follow these guidelines to effectively demonstrate your strategic thinking, technical acumen, and collaboration prowess: ◼ Bridge the Gap: Showcase your ability to blend product vision with technical execution. Emphasize your capacity to understand user needs and translate 83

I am the Next PM | Dinesh, Kumari, & Roy Choudhury them into feasible technical requirements. Discuss how you strike a balance between innovation and practicality to drive product innovation. ◼ Problem-Solving and Critical Thinking: Employ a structured approach to problem-solving. Break down complex issues, identify root causes, and propose systematic solutions. Interviewers are keen to learn how you solved a complex problem and what was the approach you took. ◼ Collaboration: Highlight your collaboration with engineers to ensure holistic problem-solving and alignment on solutions. ◼ Technical Understanding: Discuss technical aspects relevant to the scenarios, such as performance optimization, data synchronization, or API integrations. Address trade-offs involved in technical decisions, considering factors like security, scalability, and maintenance. ◼ Cross-functional Collaboration: Illustrate your ability to manage external partnerships for integrations and dependencies, fostering seamless collaboration and effective communication. ◼ Prioritization and Trade-offs: Outline your methodology for prioritizing features or bug fixes based on impact, urgency, and alignment with business goals. Also, don’t be afraid to talk about

84

I am the Next PM | Dinesh, Kumari, & Roy Choudhury failures, learnings, and situations where a story got moved to the backlog in the middle of the sprint. ◼ In-depth Discussion: Demonstrate your depth of technical understanding by discussing architecture, design patterns, or technical nuances with engineering and non-engineering teams. Remember, that you needn’t write code or talk in depth about architectural design, but instead you should be able to communicate the flow, or how the system works in simple terms. ◼ Review Past Projects: Reflect on your past product experiences where you've dealt with technical challenges or cross-functional collaborations. Identify key takeaways, learnings, and successes to draw upon during the interview. Remember, the product technical interview evaluates your ability to navigate complex scenarios, communicate effectively, and drive product initiatives while considering technical implications. Showcase your skills in a holistic manner, emphasizing how your strategic and technical decisions contribute to the overall success of the product. In a product manager's technical interview, candidates are assessed on their capacity to bridge the gap between product vision and technical execution. Some components and sample questions are likely to be encountered, although the exact format may vary.

85

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ◼ Problem-Solving and Critical Thinking: 1. Scenario: You're working on a mobile app that experiences slow loading times. How would you diagnose the problem and work with the engineering team to improve performance? 2. Scenario: A key feature of your product is experiencing a high error rate. How would you approach identifying the root cause and proposing a solution? ◼ Technical Understanding: 1. Scenario: Your team wants to integrate a new payment gateway into your e-commerce platform. What technical considerations would you evaluate before making this decision? 2. Scenario: You're launching a new feature that involves real-time data updates. How would you ensure data accuracy and minimize potential synchronization issues? ◼ Cross-functional Collaboration: 1. Scenario: You're working on a product that integrates with third-party APIs. How would you manage dependencies and communication with external partners to ensure smooth integration?

86

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 2. Scenario: Your design team proposes a user interface change that requires complex frontend development. How would you collaborate with designers and engineers to ensure a seamless implementation? ◼ Prioritization and Trade-offs: 1. Scenario: You have limited engineering resources and multiple feature requests. How would you prioritize these requests and communicate your decisions to stakeholders? 2. Scenario: A critical bug arises just before a major product launch. How would you assess the impact, prioritize a fix, and manage expectations with the launch team? ◼ Data-Driven Decision Making: 1. Scenario: You're launching a new product feature. How would you define success metrics, track performance, and iterate based on data insights? 2. Scenario: User engagement has declined. What data would you analyze to understand the problem, and how would you use these insights to improve user engagement?

87

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ◼ Technical Communication: 1. Scenario: Explain a complex technical concept, such as A/B testing or responsive design, to a non-technical stakeholder. 2. Scenario: Describe the architecture of a scalable mobile app to a group of engineers and non-engineering team members. These sample questions provide a glimpse into the diverse range of topics covered in a product technical interview. The goal is to assess candidates' ability to navigate technical challenges, collaborate with cross-functional teams, and implement product initiatives while considering technical constraints and implications. Communication and collaboration skills are also evaluated.

5D. ONLINE RESOURCES FOR PREP Prepare for success in product management interviews with these top 5 online resources that offer a comprehensive array of practice materials. From honing your problemsolving abilities to refining your behavioral interview skills, these platforms provide a well-rounded preparation experience. LeetCode, renowned for coding practice, also offers product management interview questions to challenge your strategic thinking. Product Management Exercises present real-world scenarios to simulate the challenges of the role. RocketBlocks combines interactive exercises with expert insights, while Interview Query focuses on analytical skills crucial for data-related PM positions. Finally, Pramp

88

I am the Next PM | Dinesh, Kumari, & Roy Choudhury offers mock interview practice, allowing you to refine your responses and gain valuable feedback from peers. Elevate your interview readiness and maximize your chances of success with these trusted resources. ● Youtube: Free online channels like Exponent and PM School, or the channel by Diego Granados offer solid content including sample case interviews, mock interviews with product managers, etc that could greatly help you to familiarize with PM interview patterns. ● LeetCode: While primarily known for coding practice, LeetCode also offers a range of behavioral and product management interview questions to help you prepare comprehensively. ● Product Management Exercises: This website provides a collection of real-world product management exercises and case studies that simulate the challenges you might face in a PM interview. ● RocketBlocks: RocketBlocks offers a dedicated section for product management interview preparation, featuring interactive practice exercises and expert advice. ● Interview Query: Focused on data-related PM roles, Interview Query provides mock interview questions and case studies to help you refine your analytical skills.

89

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ● Pramp: Pramp specializes in mock interviews for a variety of roles, including product management. It pairs you with other candidates to practice answering questions and receive feedback. These platforms offer a combination of mock interviews, case studies, and behavioral questions to help you sharpen your product management interview skills.

90

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

6. ACCEPTING AN OFFER Congratulations, future Product Managers! You've aced the interviews, dazzled the hiring teams, and now it's time for the moment of truth—accepting that golden job offer. In this chapter, we're diving deep into the exhilarating journey of saying "Yes!" to your new career path. From negotiating your compensation package to savoring the excitement of embarking on this thrilling adventure, we've got you covered! Whether you're a career switcher like myself or a fresh graduate venturing into the world of product management, accepting the offer is a pivotal step towards shaping your future. So let's embrace the confidence, seize the opportunities, and make that empowered decision to take the leap into the dynamic world of product management!

6A. SALARY NEGOTIATION Negotiating your salary after being selected for a product manager position is crucial to ensure you're fairly compensated for your skills and experience. Here are some tips to help you navigate the salary negotiation process effectively: 1. Research Market Rates: Before entering negotiations, research industry standards and average salaries for product managers in your location and experience level. This information will give you a solid benchmark on which to base your negotiations.

91

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ◼ Online Salary Databases: Utilize online resources like Glassdoor, Payscale, Salary.com, O*NET OnLine, and LinkedIn Salary Insights. These platforms offer insights into industry averages, role-specific salaries, and compensation trends. ◼ Job Boards: Check job boards like Indeed and LinkedIn for postings. Analyze salaries for similar roles and locations. Some job listings show wages below. ◼ Company Insights: Research the specific company you're negotiating with. Some organizations publicly disclose salary ranges or compensation structures. Annual reports, investor relations documents, and Glassdoor reviews might provide helpful information. ◼ Local Factors: Consider the cost of living in your location. Salaries vary significantly based on geographic regions, so factor in local economic conditions when evaluating industry standards. Note: Not all companies consider salary differences based on location, be sure to ask your recruiter about this. 92

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 2.

Ask During Interviews: When speaking with the recruiter during the screening round, you can inquire about salary ranges during the initial stages. This can help gauge whether your salary expectations align with the company's budget.

3. Company Size and Stage: Consider the size and stage of the company. Startups, established firms, and large enterprises may have different compensation structures. 4. Highlight Your Value: When discussing your qualifications, experience, and unique skills, provide a salary range rather than a specific number. For example, state that you expect your base salary to be between $155K and $170K, with a specified range of 10K to 15K max. 5. Timing is Key: When you receive a formal offer, express enthusiasm for the role and company before discussing salary. If you don't have any other offers, it's better to be cautious than overly ambitious. Factors like your experience, the company's urgency to fill the position, and your unique skill set can influence your negotiation leverage. Use this information strategically. 6. Consider Total Compensation: Beyond base salary, consider other aspects of the compensation package, such as bonuses, stock options, benefits, and perks. A comprehensive package can be more enticing than a high base salary alone.

93

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 7. Express Flexibility: Show that you're open to negotiation and willing to find a mutually beneficial agreement. This demonstrates your willingness to collaborate and reach a fair deal. 8. Provide Justification: When discussing your desired salary, be prepared to explain why you believe your requested amount is justified. Highlight relevant experience, achievements, or market research that supports your ask. 9. Be Prepared for Compromise: Aiming for your ideal salary is essential, but be open to compromise if the company's budget or constraints require flexibility. This is especially true if you don't have multiple offers, and the offer is critical for your job growth. 10. Think Long-Term: When negotiating your salary, it's essential to consider your career trajectory and potential for growth. Always maintain professionalism and positivity throughout the process, as it can lead to future opportunities. Remember that negotiation is standard practice, so approach it with confidence and collaboration to achieve compensation that reflects your value. Additionally, consider non-salary factors like company culture, job responsibility, work location feasibility, and other factors important to you when evaluating a job offer.

94

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

6B. CHOOSING THE RIGHT COMPANY As you stand at the crossroads of multiple PM offers, you can't help but feel exhilarated and overwhelmed all at once. It's a thrilling moment of opportunity, but also a critical decision that will shape your career trajectory. So, how do you pick the company that aligns with my ambitions, values, and aspirations? Let me share my personal insights and approach in making this momentous choice. ● Mission and Vision Alignment: First things first, dig deep into the company's mission and vision. I want to be part of a team that shares your passion and values, one that empowers you to contribute to something greater than yourself. ● Company Culture Fit: Culture is king! Ensure the company's culture resonates with your personality and work style. A supportive and collaborative environment makes the daily grind so much more fulfilling. ● Learning and Growth Opportunities: A PM journey is all about growth. Assess the company's commitment to professional development, mentorship, and opportunities for career advancement. ● Product and Market Potential: Study the products they offer and their market potential. It's crucial to join a company with products that excite you and have a bright future in the market.

95

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ● Team Dynamics: Great teams make for extraordinary experiences. Gauge the dynamics among the PM team and other cross-functional players to ensure a harmonious and empowering work atmosphere. ● Work-Life Balance: While passion drives you, work-life balance is vital. A company that values the well-being of its employees is an essential factor in your decision-making process. ● User-Centric Approach: As a PM, you are all about creating value for users. A company that deeply understands and prioritizes user needs is a keeper! ● Company Reputation and Impact: Last but not least, look into the company's reputation in the industry and the impact they've made in their domain. Joining a company that is respected and influential gives you the confidence to embark on this new adventure. With these criteria in mind, navigate your way to the perfect PM home. It's a thrilling and nerve-wracking ride, but trust your instincts and values to guide your towards the right decision.

96

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

7. SETTING YOURSELF UP IN THE PM ROLE Congratulations on your new role as a Product Manager! Embarking on this journey is an exciting opportunity to drive innovation, create impactful products, and contribute significantly to your organization's success. However, stepping into a new product management position also comes with its unique set of challenges and responsibilities. In this guide, we will explore the essential steps and strategies for setting yourself up for success in your new product manager role. Whether you are transitioning from a different role or starting fresh in the world of product management, we will provide you with practical insights and actionable tips to help you hit the ground running. From understanding your product's market and customer base to mastering the art of effective communication with cross-functional teams, this resource will equip you with the knowledge and tools you need to excel in your new position. So, let's dive in and discover how to navigate the exciting terrain of product management and make a lasting impact in your new role.

7A. FIRST 30 DAYS PLAN Succeeding in the first month of a product management job requires a combination of preparation, learning, relationship-building, and impactful contributions. Here's a guide to help you excel during your initial month: 97

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 1. Prepare Before You Start: ● Review the company's products, competitors, and target audience.

industry,

● Familiarize yourself with any relevant tools, software, or processes used by the team. 2. Listen and Learn: ● Absorb information by actively listening during meetings, team introductions, and product presentations. ● Seek out resources like documentation, product roadmaps, and past meeting notes. 3. Build Relationships: ● Get to know your team members, stakeholders, and cross-functional partners.

peers,

● Schedule one-on-one meetings to learn about their roles, expectations, and challenges. 4. Understand the Product: ● Dive deep into the products you'll be working on, including their features, user journeys, and pain points. ● Identify opportunities innovation. 5. Shadow Others:

98

for

improvement

or

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ● Observe experienced product managers in action to understand their decision-making process. ● Learn how they communicate with stakeholders, gather requirements, and prioritize tasks. 6. Clarify Expectations: ● Set up a meeting with your manager to discuss performance expectations, goals, and key deliverables. ● Understand the short-term and long-term priorities of the product team. 7. Learn the Process: ● Familiarize yourself with the company's product development process, from ideation to launch. ● Understand the roles and responsibilities of different team members throughout the process. 8. Identify Quick Wins: ● Identify low-hanging fruit or simple improvements that you can contribute to right away. ● Propose these ideas to your team and seek feedback. 9. Ask Questions: ● Don't hesitate to ask questions when you're unsure about something. It's better to seek clarification early on. ● Engage in discussions and brainstorming sessions. 99

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 10. Share Your Insights: ● If you spot areas for improvement, provide constructive suggestions based on your observations. ● Share your unique perspective as a new team member. 11. Plan Your Learning: ● Create a learning plan for your first month. Identify areas where you need to upskill or deepen your knowledge. ● Attend relevant training sessions, workshops, or webinars. 12. Contribute Proactively: ● Take on tasks or projects that align with your skills and interests. ● Contribute ideas, solutions, and recommendations during discussions. 13. Communicate Effectively: ● Clearly communicate your thoughts, ideas, and progress to your team. ● Practice active listening during meetings and discussions.

100

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 14. Set Up Regular Check-Ins: ● Schedule regular check-in meetings with your manager to discuss your progress, challenges, and goals. ● Use these sessions to gather feedback and guidance. 15. Embrace Feedback: ● Be open to receiving feedback and use it to improve your performance. ● Act on feedback to show your dedication to growth and improvement. 16. Stay Organized: ● Use tools and techniques to stay organized, such as task management apps and calendars. ● Prioritize tasks based on their impact and urgency. 17. Stay Positive and Adaptable: ● Approach challenges with a positive attitude and a willingness to adapt. ● Embrace change and new opportunities as they arise. Remember that the first month is a time of adjustment and learning. Don't be afraid to make mistakes; instead, focus on learning from them. By demonstrating your eagerness to learn, your willingness to contribute, and your ability to collaborate effectively, you'll set a strong

101

I am the Next PM | Dinesh, Kumari, & Roy Choudhury foundation for your success as a product manager within the organization.

7B. 30 - 60 DAYS PLAN The second 30 to 60 days of your product management journey set the stage for your evolution from a newcomer to a proactive and informed contributor. During this period, you'll build upon your initial learnings and experiences, delving deeper into the intricacies of your role and solidifying your presence within the team. As you continue to acclimate and understand the nuances of the product and its ecosystem, your ability to contribute effectively will steadily grow. Here's how to make the most of this phase: 1. Orientation and Immersion: ●

Deepen Product Knowledge: Expand your understanding of the product's core features, functionality, and user value. Immerse yourself in product documentation, user guides, and internal resources.



Explore Ecosystem: Familiarize yourself with the broader ecosystem surrounding the product. Understand how your product fits within the company's portfolio and interacts with other offerings. Ask your product or engineering team for folders/SharePoint/Confluence etc., where the architectural design is stored and read through them and find out if there are any

102

I am the Next PM | Dinesh, Kumari, & Roy Choudhury dependencies and if your product is an upstream or downstream client. 2. Relationship Building: ●

Strengthen Connections: Continue nurturing relationships with cross-functional teams, peers, and stakeholders.



One-on-One Conversations: Conduct oneon-one conversations with key team members to learn their roles, perspectives, and expectations. Schedule 1:1 meeting with individuals from the cross-functional teams on a weekly/biweekly basis during the initial days to familiarize yourself with the team and process.

3. User-Centric Exploration: ●

User Persona Deep Dive: Dive into user personas to gain deeper insights into user needs, pain points, and motivations. Synthesize information from user research and feedback channels.



Customer Journeys: Map out end-to-end customer journeys to identify touchpoints, opportunities for improvement, and potential pain points. Watch product demos or support videos if the product is already in the market.

103

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 4. Alignment and Goal Setting: ●

Team Objectives: Align your goals with the team's objectives and key performance indicators (KPIs). Understand how your contributions contribute to broader company goals.



Personal Goals: Set specific and measurable goals for your role, ensuring alignment with your team's mission and growth trajectory.

5. Continuous Learning: ●

Industry Research: Stay informed about industry trends, emerging technologies, and best practices in product management. Seek out relevant articles, webinars, and conferences.



Internal Learning: Leverage internal resources, workshops, and training opportunities to expand your knowledge and skills. Request your team for SharePoint links, knowledge resources, and other product documentation to gain a better understanding of the product.

6. Self-Assessment: ●

Reflect and Adjust: Periodically reflect on your experiences, learnings, and achievements. Adjust your approach based on insights gained and lessons learned. 104

I am the Next PM | Dinesh, Kumari, & Roy Choudhury ●

Seek Feedback: Request feedback from mentors, colleagues, and team members to gain a holistic perspective on your progress.

7. Thoughtful Communication: ●

Clear Documentation: Document your learnings, insights, and decisions to create a reference for yourself and future team members.



Effective Meetings: Participate actively, ask thoughtful questions, and contribute insights demonstrating your growing expertise.

Remember, the first 30 to 60 days are an opportunity to establish your presence, understand the landscape, and lay the groundwork for successful product management. Be proactive, adaptable, and focused on building a solid foundation for your role.

7C. 60 - 90 DAYS PLAN The third phase of your onboarding journey, which spans 60 to 90 days, is a critical juncture where your foundation evolves into actionable strategies and meaningful contributions. As you deepen your knowledge and connections, you'll be empowered to shape the product's trajectory, guide critical decisions, and contribute to the organization's success. This period is about harnessing the momentum you've built and strategically expanding your influence. Here's how to maximize your impact during this phase: 105

I am the Next PM | Dinesh, Kumari, & Roy Choudhury 1. Refine Your Understanding: ●

Dig Deeper: Continue immersing yourself in the product, but now focus on understanding the intricacies and complexities that shape its functionality.



User Insights: Dive further into user feedback and research findings to unearth insights that drive user satisfaction and innovation.



Competitive Landscape: Sharpen your grasp of the market by exploring competitors' offerings, identifying gaps, and understanding emerging trends.

2. Strategic Vision: ●

Iterate on Your Vision: Refine your product vision based on the insights you've gathered. Align it with company goals and evolving market dynamics.



Short / Long-Term Goals: Discuss your short- and long-term goals with your manager and set ambitious but attainable long-term goals that ladder up to your vision, anchoring your strategies in purpose.

3. Collaborative Synergy: ●

Cross-Functional Engagement: Deepen your cross-functional relationships by

106

I am the Next PM | Dinesh, Kumari, & Roy Choudhury proactively collaborating on joint initiatives and projects. ●

Feedback Loop: Establish a structured feedback loop with engineering, design, and other teams to ensure continuous alignment and open communication.

4. Communication Mastery: ●

Impactful Communication: Elevate your communication skills to convey complex technical and strategic concepts with clarity and persuasiveness.



Influence and Buy-In: Articulate your vision and strategies to gain buy-in from stakeholders, ensuring alignment and shared enthusiasm.

5. Feedback Loop Reinforcement: ●

Feedback Loop Refinement: Continuously seek feedback from colleagues, team members, and stakeholders to refine your strategies and approaches.



Self-Reflection: Reflect on your experiences and outcomes, embracing a growth mindset that drives continuous improvement.

6. Mindful Adaptation: ●

Adapt to Change: Embrace change as an opportunity for growth. Be agile and flexible 107

I am the Next PM | Dinesh, Kumari, & Roy Choudhury in your approach, adjusting to evolving market conditions and user needs. Also, it would be best to remember that you are part of a new team, and sharing existing knowledge and practices is good. However, don't expect the latest team to work similarly to your previous employer's team if you have experience. Adapt and grow! The 60 to 90-day phase marks the transition from foundation-building to strategic execution, where your decisions and contributions shape the course of the product's journey. Keep nurturing your curiosity, adaptability, and collaborative spirit to navigate through the challenges and seize the opportunities that lie ahead. This is when you transition from your mentoring and learning phase to the actual product manager phase taking up real-time challenges. Top 5 Common Mistakes During Onboarding Phase: Avoiding common mistakes during the first 30 to 60 days as a new product manager is crucial for setting a positive trajectory for your role. Here are the top five common mistakes to be aware of: ◼ Neglecting to Listen and Learn: One of the biggest mistakes is diving into action without taking the time to listen, understand, and learn. Avoid assuming you have all the answers. Failing to actively engage with your team, stakeholders, and customers to gather

108

I am the Next PM | Dinesh, Kumari, & Roy Choudhury insights can lead to misguided decisions and missed opportunities. ◼ Avoiding Feedback: Not seeking or being receptive to feedback can hinder personal growth and limit opportunities for improvement. Always remember that no matter how much experience you may have, you are still new to this team, so there is no harm in being polite and open to feedback. ◼ Ignoring Existing Relationships: Neglecting to build strong relationships with your cross-functional teams, including engineering, design, and marketing, can hinder collaboration and hinder your ability to drive initiatives forward. Building trust and rapport early on is essential for effective teamwork. ◼ Rushing to Make Changes: While the drive to make an immediate impact is understandable, rushing to implement changes without a thorough understanding of the product's current state, user needs, and market dynamics can lead to misguided decisions and wasted effort. ◼ Disregarding Data and Insights: Making decisions based solely on assumptions or intuition, without leveraging data and insights, is a common mistake. Data-driven decision-making is essential for informed product management. Failing to gather and analyze relevant data can result in missed opportunities and poor outcomes.

109

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Avoiding these common mistakes during your first 90 days will help you establish a strong foundation as a new product manager and set the stage for successful contributions to your team and product. Remember, the first 30 to 60 days are an opportunity to establish your presence, understand the landscape, and lay the groundwork for successful product management. Be proactive, adaptable, and focused on building a solid foundation for your role.

110

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

8. HOW TO GROW IN YOUR CAREER As a product manager, you are the orchestrator of ideas, the bridge between user needs and technological possibilities, and the driving force behind products that shape industries and redefine experiences. The path you tread is not merely a profession; it's a continuous voyage of growth, learning, and transformation. In this chapter, we delve into the art of excelling and growing in your product management career—a roadmap designed to elevate your expertise, amplify your impact, and ascend the ranks of product leadership. The path to success and growth is not linear; it's a mosaic of skills, knowledge, relationships, and strategic moves. Whether you're a budding product manager or seeking to climb the ladder of seniority, this chapter is your guide to navigating the intricacies of career progression. We'll explore actionable insights, time-tested strategies, and a roadmap that navigates through skill development, networking prowess, and calculated career choices. From mastering the foundational principles to embracing leadership and innovation, each step you take will contribute to shaping your identity as a thriving product management professional. The journey from novice to expert, from aspirant to influencer, is guided by the skills you acquire and the mindset you cultivate. So, buckle up, for the path ahead is

111

I am the Next PM | Dinesh, Kumari, & Roy Choudhury one of self-discovery, resilience, and the unrelenting pursuit of excellence. Your product management career is not just a series of job titles; it's a legacy you're crafting—one strategic move, one innovation, and one relationship at a time. Steps to Take: Self-Assessment: When it comes to setting career goals, it's important to take a deep dive into your strengths and weaknesses as well as the roles you're targeting. By doing so, you can identify areas for skill improvement and set yourself up for success. Taking on new high-profile projects is an excellent way to demonstrate ownership and drive positive outcomes. It's also important to set milestones for personal development and revisit them periodically to track your progress. This will help you stay on track and ensure that you're making progress towards your career goals. Remember that with hard work and dedication, anything is possible! Skill Development Plan: To develop your skills, it's essential to determine which skills you need and find relevant courses or certifications. Allocate time to learn, practice, and apply these skills in your current role. You can gain knowledge through certificates, development programs, and mentorship from senior team or organization members. Seek guidance from experienced product managers who can provide insights and a roadmap for growth. It's also beneficial to leverage mentors within and outside your organization to gain diverse perspectives and learn from their experiences.

112

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Networking Strategy: To achieve substantial professional development, it is highly recommended that you attend industry-related events, whether they are conducted in-person or virtually. By doing so, you can establish a connection with your peers, exchange insights and ideas, and extend assistance when needed. Moreover, you can also create rapport with potential collaborators and seek guidance from mentors on platforms such as LinkedIn. Networking plays a vital role in achieving success, and it's an excellent way to get started on your journey towards career growth. Shifting Jobs Strategically: To advance your career strategically, evaluating the skills you wish to acquire and aligning them with your career objectives is imperative. Communicating your aspirations to your manager can ensure progress and development, providing you with constructive feedback and encouragement to devise a plan for attaining your goals. These measures will empower you to confidently navigate your career path and flourish in your chosen profession. Moving Companies Wisely: Before making any decisions about switching companies, exploring opportunities within your current organization is wise. Start by looking into different teams and departments and learning about various initiatives and projects. If you're still set on leaving, gain insights about potential companies, their cultures, and growth opportunities by leveraging your connections and seeking recommendations.

113

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Continuous Learning: To stay ahead in your industry, it's essential to remain up to date with the latest trends and innovations. One way to accomplish this is by attending workshops and webinars focusing on your expertise. Reading relevant literature, such as industry publications and research studies, can also expand your knowledge and understanding. However, it's not just about acquiring knowledge. Seeking honest feedback from mentors and colleagues is crucial for identifying areas for improvement and advancing your career. By actively seeking out constructive criticism, you can gain valuable insights into your strengths and weaknesses and develop a plan to address any skill gaps or areas for growth. Career growth is an ongoing process, and the more you invest in your professional development, the greater your chances of success. Growth, Adaptability, and Resilience: Regarding performance reviews, it's essential to document your successes, deliverables, and metrics. This will help you demonstrate the value that you've added to the company and make a clear case for promotion. When highlighting your achievements, focus on decisions that led to revenue growth or market expansion. Additionally, it's vital to showcase your leadership abilities and growth potential to prepare for any career advancement challenges that may arise. By following these tips, you'll be well-positioned to take your career to the next level. By combining these strategies and steps, you can create a comprehensive career growth plan that empowers you to

114

I am the Next PM | Dinesh, Kumari, & Roy Choudhury excel as a Product Manager and progress to higher roles within your field.

115

I am the Next PM | Dinesh, Kumari, & Roy Choudhury

9. EPILOGUE As we conclude “I Am the Next PM”, we're filled with a mix of emotions. We've embarked on a remarkable journey together, sharing insights, strategies, and stories to empower you as you step into the world of product management. Now, at the cusp of a new beginning, we wish to leave you with a final dose of inspiration. The role of a product manager is an invitation to shape the future, to innovate, and to drive change. As you begin this journey, embrace the uncertainty, for within it lies growth. You're about to join a community of thinkers, problem solvers, and creators who are redefining industries and technology. Each challenge you encounter will be a stepping stone, a chance to learn, and an opportunity to adapt. As you navigate your role, remember that success is not solely measured by the products you launch but by the impact you create. We've traversed this path, balancing user needs with business objectives, and we've seen the magic that happens when innovation meets dedication. Embrace it all, for it's within these moments that you'll discover your true potential. In your pursuit of excellence, never stop learning. Product management is a constantly evolving landscape, and your willingness to adapt will set you apart. Seek mentors, engage with communities, and stay curious. This hunger for knowledge will fuel your growth and drive your success.

116

I am the Next PM | Dinesh, Kumari, & Roy Choudhury Above all, remember the power of empathy. Behind every data point is a person with real needs. As you navigate the complexities of product development, keep the user at the heart of your decisions. With this epilogue, we bid you farewell, but our connection remains. The pages of this book have united us, and our collective experience is woven into your journey. As you close this chapter, reflect on how far you've come and the boundless potential ahead. May your path be filled with learning, growth, and the joy of bringing ideas to life. We believe in you and can't wait to hear about the products you'll create and the impact you'll make. Onward, fellow product manager! Warmest Regards, Shalini, Akanksha, & Rudra

117