Table of contents : Title......Page 2 Editorial Advisory Board......Page 4 List of Contributors......Page 6 Table of Contents......Page 8 Detailed Table of Contents......Page 12 Preface......Page 22 Acknowledgment......Page 26 About the Editors......Page 27 A Holistic Approach for Enterprise Agility......Page 30 What is SAP Business Blueprint?......Page 48 Free and Open Source Enterprise Resources Planning......Page 61 The Changing Nature of Business Process Modeling: Implications for Enterprise Systems Integration......Page 74 Enterprise Resource Planning Systems: Effects and Strategic Perspectives in Organizations......Page 86 An Overview of Executive Information Systems......Page 96 Enterprise Resource Planning System Risks and Rewards......Page 112 ERP-Driven Performance Changes and Process Isomorphism......Page 125 Application Integration within the Enterprise Context......Page 139 The Impact of Enterprise Systems on Business Value......Page 148 The Right Path to SCM-CRM Integration......Page 163 Enterprise Systems Strategic Alignment and Business Value......Page 181 Enterprise Systems in Small and Medium-Sized Enterprises......Page 199 Integration Concept for Knowledge Processes, Methods, and Software for SMEs......Page 214 Enterprise System in the German Manufacturing Mittelstand......Page 230 Size Matters! Enterpirse System Success in Medium and Large Organizations......Page 247 Implementing Best of Breed ERP Systems......Page 262 Enterprise Resource Systems Software Implementation......Page 274 Restructuring the Marketing Information System for eCRM: An Application of the Eriksson-Penker Method......Page 291 Analyzing an ES Implementation in a Health Care Environment......Page 303 Designing to Deploying Customisable ERP Cost Effectively......Page 316 ERP Systems in Higher Education from Regional Perspective......Page 331 From ERP to Enterprise Service-Oriented Architecture......Page 345 ERP and Beyond......Page 358 E-Government and ERP: Challenges and Strategies......Page 375 Emerging Frameworks in User-Focused Identity Management......Page 391 Next-Generation IT for Knowledge Distribution in Enterprises......Page 407 Compilation of References......Page 418 About the Contributors......Page 447 Index......Page 457