Table of contents : Contents......Page 12 Preface......Page 6 Conference Organisation......Page 9 Participatory Design of Community Information Systems: The Designer as Bard......Page 14 Getting to the Point with Participatory Video Scenarios......Page 20 Stories About Asynchronous Awareness......Page 36 ThreeDmap: Customizing Awareness Information......Page 52 Distributed Trouble-Shooting......Page 68 A Decision Support for Cooperation in Make-to-Order Production......Page 82 Characterisation of Collaborative Design and Interaction Management Activities in a Distant Engineering Design Situation......Page 96 Backdoor Creativity – Collaborative Creativity in Technology Supported Teams......Page 112 Regulating Prominence: a Design Pattern for Co-Located Collaboration......Page 128 From Actions to Suggestions: Supporting the Work of Biologists Through Laboratory Notebooks......Page 144 Finding Partners in the Coordination of Loose Inter-Organizational Workflow......Page 160 The Role Concept as a Basis for Designing Community Systems......Page 176 Model Checking Group Ware Protocols......Page 192 Designing Mixed Media Artefacts for Public Settings......Page 208 Shared Displays for Promoting Informal Cooperation: an Exploratory Study......Page 224 Configuring the Ubiquitous Home......Page 240 The Participative Framework as a Design Model for Newsgroups: PartRoOM......Page 256 Author Index......Page 272