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Table of contents :
Cover
Title
Copyright
Contents
Foreword
Preface
1 CompuServe
What is CompuServe?
Launching CompuServe 2000
CompuServe 2000
Where in the world
Connecting to CompuServe
Logging off CompuServe
GO
Favourite Places
Help me I m drowning
Summary
2 Around the world in 80 mins
OK Now what?
Channels
Welcome
News
Business
Travel
Money
Entertainment
Education
Research
Computing
Sport
Games
Shopping
Weather
Member Support
Summary
3 The Internet
What is the Internet?
URLs
Web browsing
File transfers
PDF files
Searching
File encoding
File compression
Summary
4 Mail
What is mail?
Mail preferences
Writing and sending mail
Mail to a non-member
Mail bags
Receiving mail
Reading mail
Personal Filing Cabinet
Sending mail later
Replying to mail
Reply-quoting mail
Reply to all
Attaching files
Address Book
Instant Messenger
Summary
5 Forums
What are Forums?
Getting around a Forum
Message boards
Replying to a message
Creating a message topic
File retrieval
Contributing a file
Summary
6 Technobobs
New User Names
New User Name logon
Switching User Names
New name password
Password control
Parental Controls
Attachment strategy
Contact list
Autonotification
Billing
Connecting while abroad
Summary
Index
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Citation preview

ISBN 978-1-138-43620-6

9 781138 436206

Routledge

www.routledge.com

CompuServe 2000

Made Simple Keith Bri nd ley

First published 2000 by Made Simple 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN 711 Third Avenue, New York, NY 10017, USA Routledge is an imprint of the Taylor and Francis Group, an informa business First issued in hardback 2017 Copyright © Keith Brindley 2000 All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. TRADEMARKS/REGISTERED TRADEMARKS Computer hardware and software brand names mentioned in this book are protected by their respective trademarks and are acknowledged British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library

ISBN 978-0-7506-4524-9 (pbk) ISBN 978-1-138-43620-6 (hbk) ISBN 978-0-7506-4525-6 — CompuServe edition Typeset and produced by Co-publications, Loughborough Set in Archetype, Cotswold, Bash and Gravity from Advanced Graphics Limited All screenshots taken with Screen Thief for Windows from Nildram Software ([email protected]) Icons designed by Sarah Ward © 1994

ii

Contents Foreword ...................................................................................................... vi Preface .........................................................................................................vii

1 CompuServe

1

What is CompuServe? ....................................................................................2 Launching CompuServe 2000.......................................................................4 CompuServe 2000 ........................................................................................6 Where in the world…....................................................................................8 Connecting to CompuServe ......................................................................... 10 Logging off CompuServe............................................................................. 12 GO… ............................................................................................................. 13 Favourite Places .......................................................................................... 16 Help me — I’m drowning .......................................................................... 20 Summary......................................................................................................26

2   Around the world in 80 mins

27

OK… Now what? .........................................................................................28 Channels...................................................................................................... 30 Welcome ......................................................................................................32 News ............................................................................................................33 Business........................................................................................................36 Travel .......................................................................................................... 38 Money ......................................................................................................... 40 Entertainment .............................................................................................42 Education.....................................................................................................44 Research.......................................................................................................46 Computing...................................................................................................48 Sport ........................................................................................................... 50 Games ..........................................................................................................52 Shopping......................................................................................................54 Weather........................................................................................................56 Member Support ..........................................................................................57 Summary......................................................................................................58

3 The Internet

59

What is the Internet? ................................................................................. 60 URLs............................................................................................................. 62 Web browsing ..............................................................................................63 File transfers ...............................................................................................64 PDF files.......................................................................................................66 Searching .....................................................................................................68 File encoding...............................................................................................72 File compression..........................................................................................73 Summary......................................................................................................74

4 Mail

75

What is mail? ..............................................................................................76 Mail preferences ..........................................................................................78 Writing and sending mail .......................................................................... 80 Mail to a non-member .............................................................................. 82 Mail bags .....................................................................................................84 Receiving mail.............................................................................................86 Reading mail .............................................................................................. 89 Personal Filing Cabinet ............................................................................... 91 Sending mail later ......................................................................................94 Replying to mail ........................................................................................ 98 Reply-quoting mail ...................................................................................100 Reply to all................................................................................................102 Attaching files ...........................................................................................104 Address Book .............................................................................................106 Instant Messenger......................................................................................108 Summary.....................................................................................................112

iv

5 Forums

113

What are Forums? ......................................................................................114 Getting around a Forum ............................................................................116 Message boards...........................................................................................118 Replying to a message..............................................................................120 Creating a message topic ......................................................................... 122 File retrieval.............................................................................................. 123 Contributing a file .................................................................................... 126 Summary.................................................................................................... 128

6 Technobobs

129

New User Names ....................................................................................... 130 New User Name logon .............................................................................. 133 Switching User Names............................................................................... 134 New name password ................................................................................. 135 Password control ....................................................................................... 136 Parental Controls....................................................................................... 138 Attachment strategy .................................................................................140 Contact list ................................................................................................ 142 Autonotification........................................................................................ 146 Billing ........................................................................................................ 147 Connecting while abroad.......................................................................... 148 Summary....................................................................................................150 Index...........................................................................................................151

v

Foreword Welcome to CompuServe! CompuServe 2000 is our latest software and we're proud to endorse this book as the official guide to what we believe is an outstanding Internet service. CompuServe 2000 was developed to fulfil the needs of a new breed of Internet user, people with busy lives and increasing demands on their time. With this in mind, we've built a new navigation and menu system to make it easier and quicker to get around online. Communication tools like e-mail and Instant Messenger will make your electronic communication fast, effective and fun. CompuServe 2000 also gives you access to a huge range of information, all organised to ensure you're never more than a few clicks away from what you need, whether it's an analysis of your favourite team's performance, a vital business report, information on mortgages and savings, or the latest theory on health and fitness. There are also special time-saving tools to help you manage your shares, research and book travel arrangements, access the service when you travel abroad — in fact, something for every area of your life. This book also marks an important milestone for the company as we enter a new phase of growth. CompuServe was the founding father of the Internet. When we began more than 30 years ago, we offered one of the only reliable ways to transport large data files around the world and we provided data processing for businesses when computers were not affordable.

vi

From this grew the Internet, a technology that has surpassed everyone's expectations. So far, it's been adopted at a faster rate than television, and Internet access has become commonplace both at work and at home. With such a bewildering choice of Internet service providers, CompuServe's reputation for quality and reliability is serving us well; we're now part of Europe's leading Internet and e-commerce services company. The CompuServe service has evolved constantly since that time but our broader objective hasn't changed. We're more dedicated to our customers than ever and evangelical in our mission to help them achieve their aspirations. No-one can say where the boundaries for this technology lie, but one thing is certain — you're joining one of the most interesting and exciting Internet communities in the world. Enjoy your time online.

David Fischer General Manager, CompuServe UK

vii

Preface In terms of users, CompuServe is one of the largest online services, as well as being the most established. Indeed, CompuServe has millions of users worldwide, who all regularly dial-in to the CompuServe system over a network of telephone lines, modems, ISDN links, the Internet and other related communications methods, for a low-cost service which comprises e-mail, file transfer, World Wide Web browsing, chatting with other members, communications with members of special interest groups and so on. What I’m getting at, is that CompuServe is a big system. And I mean B–I–G! The services it offers are wideranging, tremendous, remarkable, and incredibly useful. However, because of this, new (and even existing) users can sometimes be over-awed by their extent. That’s where this book can help. Finally, I have to say that CompuServe — while being incredibly big — is a dynamic service. That’s a posh way to say that the information content available changes to suit new and existing users’ requirements, and is being added to at a rate of knots! In real terms for you and me, all this means is that some of the services and features might have changed a little between me writing about them and you reading about them. Their use, however, remains little altered — only how you might access them might be different. CompuServe 2000 is a wonderful system. It has something for everyone. I hope you enjoy it, and I hope you enjoy this book. Keith Brindley

viii

1 CompuServe What is CompuServe? . . . . . . . . . . . . . . . . . 2 Launching CompuServe 2000 . . . . . . . . . . . .4 CompuServe 2000 . . . . . . . . . . . . . . . . . . . 6 Where in the world… . . . . . . . . . . . . . . . . . 8 Connecting to CompuServe . . . . . . . . . . . . .10 Logging off CompuServe . . . . . . . . . . . . . . 12 GO… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Favourite Places . . . . . . . . . . . . . . . . . . . . . 16 Help me — I’m drowning . . . . . . . . . . . . . 20 Summary . . . . . . . . . . . . . . . . . . . . . . . . . 26

1

What is CompuServe? CompuServe is an Internet online service… …so now you know. To understand what it does, though, requires a little history. A long time ago, the only computers available were very large and very expensive mainframe ones. Often the only form of computing feasible to people was to access a mainframe computer connected with a standard telephone line to a remote terminal. Very often, larger companies who had a mainframe computer would rent out use of the mainframe this way. One

US c o m p a n y ,

Golden

United Life Insurance, did just that. In 1969 the company adopted the CompuServe name. Since then the service has grown enormously — from a few tens of l o c a l users to many million users worldwide. In the process, particularly with the development and widespread adoption of personal computers from the early 1980s, CompuServe evolved from a timesharing computer space rental system to — first — an online service, then — second — and very much more important; to an Internet online service.

OK, so what’s an

2

?

And what’s this

thing then?

In its basic structure, the Internet is a vast collection of connected computer networks. Any computer can get connected to the Internet if it follows Internet standards — see page 60. Usually, these networks are run by organisations which allow users to access the Internet. After this, however, the Internet — and all the computer data contained therein, as well as the uses to which users themselves put it to — is limitless, and fluid. It can be very daunting locating data you want on the Internet if you’re not sure what you’re looking for (unlike online services, with their pyramid-like arrangement — see page 9). Also, new Internet services appear regularly, sometimes going out of fashion as rapidly as they appear, sometimes becoming extremely popular. Indeed, one of the most popular parts of the Internet today is the World Wide Web (see page 60) which saw its first light of day only eight years ago, yet which effectively opens the world out to anyone with a computer and modem.

So an

is…

Yes, that’s right. On the one hand, CompuServe is an Internet service provider that effectively rents Internet access out to its members, allowing full Internet access with all its facets. On the other hand, CompuServe has lost none of its userfriendliness as it still retains its comfortable closed online service alongside the open Internet access you get with it. In other words, CompuServe is the best of both worlds!

3

Launching CompuServe 2000 The CompuServe program you launch to gain a ccess to

Basic steps:

Startup from the desktop

the CompuServe service is known as a CompuServe client. The current version of the CompuServe client is

Locate the CompuServe

called CompuServe 2000, to differentiate it from earlier

top. It's usually found in

versions.

the Com puServe 2000

The first thing you ever do w hen using C om puServe 2000 is to start up the program. There are several

folder on your computer's

m ethods.

the icon to start

2000 icon on your desk­

hard drive. Double-click CompuServe 2000

__i f l j x

£ j| C o m p u S e r v e 2 0 0 0 File

Edit



Forw ard

F avo rite s

Help

S 1 Up

Cut

Copy

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« . P a s te

V t j}

U ndo

X

[S f

D e le te

Properties

A d d r e s s |__ | C: \U o m p u S e rve 2 0 0 0

D ie sli

□ spool

@

□ C stem p

■ Tod



□ d o w n lo a d



B

B

drop

filedone

im

lnstall.log

i§ | |

n | .

versio n

vie w e rs

D

m odem s

@

@ global.org

@

p d O l.u d

B buddyout

41,

-

cs

B

B

go o d b y e

gotmail

pruk. prf

0 q u ickref

2

Locate the Com puServe 2000 shortcut icon on double-click it to start CompuServe 2000

o rga n ize

B

O r:

the main desktop and

3



buddyin

cs

@

@

net

a dd lw d .d at

@

@

@

idb

cornpver.bin

@ com pu

B



a ctio n s.b in

p h.ph

default.org

D

tool

co rn p u .cn t

j

@ H

1— Locate the

goto

CompuServe 2000

M

icon and double­ click it

uninstall

,[ T >

3 8 obje ct(s) (plus 3 7 hidden)

B w cs2 0 00

w elco m e 5.35M B

M

M y Com pute!

j.

There may be a shortcut on the desktop — double-click it to start CompuServe 2000

4

CompuServe

2000 Double-click to! start

Startup

3

from

Start

menu

Accessories Aladdin Expander 5.0

You can also locate the CompuServe 2000 program in the S ta r t menu. It should be in the C o m p u S e rve 2000 folder, within the Program s folder of the S ta r t menu

O j £§

N ew Office Document 0 pen 0 ffice D ocument

nas

been altered since CompuServe was first

Startup

^

Internet Explorer

£

MS-DOS Prompt

^1

Outlook Express

m

W indows Explorer

0

Microsoft Office Tools

HH

Microsoft Excel

0

Creative Curriculum Software

6

CompuSe

-iii

Screen Thief 95



fejf Settings



Find



#

Help

jp

Run...

CompuServe is located in the C o m p u Serve

Log Off Default...

installed, you should also notice a shortcut directly

Shut Down...

folder in the Program s folder of the

I l f i S tart!

S ta r t menu — navigate to it by choosing

in the first level of the S ta r t menu. As a result, you can startup

CompuSe ► d^1 CompuServe

Favorites Documents

If your computer has not

Online Services

0

ffl Microsoft W ord

CompuServe 2000

GD

O r:

4

W indows Update

0

S t a r t " L*Pro g ra m s"L* C o m p u S e rve "L*C o m p u S e rve 2000, then release the mouse to startup CompuServe 2000

CompuServe simply by choosing S t a r t " 1* C o m p u S e rve 2000 Choose S ta rf- fC o m p u S e r v e

O r:

5

2000 to... err, startup A CompuServe icon

Windows Update

CompuServe 2000

Q | N ew Office Document

should also be in the

Open Office Document

Quick Launch toolbar. Click the icon to start CompuServe 2000

-iil

Programs

[* ]

Favorites

€3^ Documents Settings

Click to start CompuServe 2000

^

Find Help

]p

Run... Log Off Default...

HP

i * s t a ir J F avo urite P la c e s

(see page 62), or GO

6

Favourite Places

Double-click a folder

description

5

Choose Favourites"1*

[ v A d d N e w F o ld e r/F a v o u rite F la c e

(• New Favour'.e Place r New Folder Go

Ne1

Type the Description^

Edit

Delete

Save/ Replace

A good search engine

Type the Internet Address: http://www yahoo co.uk

6 }

Click OK

Click New

17

Favourite Places (contd) B F a v o u r ite