Comentarios ao Codigo de Defesa do Consumidor [Direito ed.] 8502616269, 9788502616264

Esta obra apresenta o funcionamento do subsistema do ordenamento jurídico nacional. Inicialmente há uma exposição teóric

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Table of contents :
p001-200.pdf (p.1-192)
0-1000(3).pdf (p.1)
1-1000(3).pdf (p.2)
3-1000(3).pdf (p.3)
4-1000(3).pdf (p.4)
5-1000(3).pdf (p.5)
6-1000(2).pdf (p.6)
7-1000(3).pdf (p.7)
9-1000(3).pdf (p.8)
11-1000(2).pdf (p.9)
13-1000(2).pdf (p.10)
14-1000(1).pdf (p.11)
15-1000(2).pdf (p.12)
16-1000(2).pdf (p.13)
17-1000(2).pdf (p.14)
18-1000(2).pdf (p.15)
19-1000(2).pdf (p.16)
20-1000(2).pdf (p.17)
21-1000(2).pdf (p.18)
22-1000(2).pdf (p.19)
23-1000(2).pdf (p.20)
24-1000(2).pdf (p.21)
25-1000(2).pdf (p.22)
26-1000(2).pdf (p.23)
27-1000(2).pdf (p.24)
28-1000(2).pdf (p.25)
29-1000(2).pdf (p.26)
30-1000(2).pdf (p.27)
31-1000(2).pdf (p.28)
32-1000(2).pdf (p.29)
33-1000(2).pdf (p.30)
34-1000(2).pdf (p.31)
35-1000(2).pdf (p.32)
36-1000(2).pdf (p.33)
37-1000(2).pdf (p.34)
38-1000(2).pdf (p.35)
39-1000(2).pdf (p.36)
40-1000(2).pdf (p.37)
41-1000(2).pdf (p.38)
42-1000(2).pdf (p.39)
43-1000(2).pdf (p.40)
44-1000(2).pdf (p.41)
45-1000(2).pdf (p.42)
46-1000(2).pdf (p.43)
47-1000(2).pdf (p.44)
48-1000(2).pdf (p.45)
49-1000(2).pdf (p.46)
50-1000(2).pdf (p.47)
51-1000(2).pdf (p.48)
52-1000(2).pdf (p.49)
53-1000(2).pdf (p.50)
54-1000(2).pdf (p.51)
55-1000(2).pdf (p.52)
56-1000(2).pdf (p.53)
57-1000(2).pdf (p.54)
59-1000(2).pdf (p.55)
61-1000(2).pdf (p.56)
62-1000(2).pdf (p.57)
63-1000(2).pdf (p.58)
64-1000(2).pdf (p.59)
65-1000(2).pdf (p.60)
66-1000(2).pdf (p.61)
67-1000(2).pdf (p.62)
68-1000(2).pdf (p.63)
69-1000(2).pdf (p.64)
70-1000(2).pdf (p.65)
71-1000(2).pdf (p.66)
72-1000(2).pdf (p.67)
73-1000(2).pdf (p.68)
74-1000(2).pdf (p.69)
75-1000(2).pdf (p.70)
76-1000(2).pdf (p.71)
77-1000(2).pdf (p.72)
78-1000(2).pdf (p.73)
79-1000(2).pdf (p.74)
80-1000(2).pdf (p.75)
81-1000(2).pdf (p.76)
82-1000(2).pdf (p.77)
83-1000(2).pdf (p.78)
84-1000(2).pdf (p.79)
85-1000(2).pdf (p.80)
86-1000(2).pdf (p.81)
87-1000(2).pdf (p.82)
88-1000(2).pdf (p.83)
89-1000(2).pdf (p.84)
90-1000(2).pdf (p.85)
91-1000(2).pdf (p.86)
92-1000(2).pdf (p.87)
93-1000(2).pdf (p.88)
94-1000(2).pdf (p.89)
95-1000(2).pdf (p.90)
96-1000(2).pdf (p.91)
97-1000(2).pdf (p.92)
98-1000(2).pdf (p.93)
99-1000(2).pdf (p.94)
100-1000(2).pdf (p.95)
101-1000(2).pdf (p.96)
102-1000(2).pdf (p.97)
103-1000(2).pdf (p.98)
104-1000(2).pdf (p.99)
105-1000(2).pdf (p.100)
106-1000(2).pdf (p.101)
107-1000(2).pdf (p.102)
108-1000(2).pdf (p.103)
109-1000(2).pdf (p.104)
110-1000(2).pdf (p.105)
111-1000(2).pdf (p.106)
112-1000(2).pdf (p.107)
113-1000(2).pdf (p.108)
114-1000(2).pdf (p.109)
115-1000(2).pdf (p.110)
116-1000(2).pdf (p.111)
117-1000(2).pdf (p.112)
118-1000(2).pdf (p.113)
119-1000(2).pdf (p.114)
120-1000(2).pdf (p.115)
121-1000(2).pdf (p.116)
122-1000(2).pdf (p.117)
123-1000(2).pdf (p.118)
124-1000(2).pdf (p.119)
125-1000(2).pdf (p.120)
126-1000(2).pdf (p.121)
127-1000(2).pdf (p.122)
128-1000(2).pdf (p.123)
129-1000(2).pdf (p.124)
130-1000(2).pdf (p.125)
131-1000(2).pdf (p.126)
132-1000(2).pdf (p.127)
133-1000(2).pdf (p.128)
134-1000(2).pdf (p.129)
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136-1000(2).pdf (p.131)
137-1000(2).pdf (p.132)
138-1000(2).pdf (p.133)
139-1000(2).pdf (p.134)
140-1000(2).pdf (p.135)
141-1000(2).pdf (p.136)
142-1000(2).pdf (p.137)
143-1000(2).pdf (p.138)
144-1000(2).pdf (p.139)
145-1000(2).pdf (p.140)
146-1000(2).pdf (p.141)
147-1000(2).pdf (p.142)
148-1000(2).pdf (p.143)
149-1000(2).pdf (p.144)
150-1000(2).pdf (p.145)
151-1000(2).pdf (p.146)
152-1000(2).pdf (p.147)
153-1000(2).pdf (p.148)
154-1000(2).pdf (p.149)
155-1000(2).pdf (p.150)
156-1000(2).pdf (p.151)
157-1000(2).pdf (p.152)
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171-1000(2).pdf (p.163)
172-1000(2).pdf (p.164)
173-1000(2).pdf (p.165)
174-1000(2).pdf (p.166)
175-1000(2).pdf (p.167)
176-1000(2).pdf (p.168)
177-1000(2).pdf (p.169)
178-1000(2).pdf (p.170)
179-1000(2).pdf (p.171)
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181-1000(2).pdf (p.173)
182-1000(2).pdf (p.174)
183-1000(2).pdf (p.175)
184-1000(2).pdf (p.176)
185-1000(1).pdf (p.177)
186-1000(1).pdf (p.178)
187-1000(1).pdf (p.179)
188-1000(1).pdf (p.180)
189-1000(1).pdf (p.181)
190-1000(1).pdf (p.182)
191-1000(1).pdf (p.183)
192-1000(1).pdf (p.184)
193-1000(1).pdf (p.185)
194-1000(1).pdf (p.186)
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196-1000(1).pdf (p.188)
197-1000(1).pdf (p.189)
198-1000(1).pdf (p.190)
199-1000(1).pdf (p.191)
200-1000(1).pdf (p.192)
p201-500.pdf (p.193-492)
201-1000(1).pdf (p.1)
202-1000(1).pdf (p.2)
203-1000(1).pdf (p.3)
204-1000(1).pdf (p.4)
205-1000(1).pdf (p.5)
206-1000(1).pdf (p.6)
207-1000(1).pdf (p.7)
208-1000(1).pdf (p.8)
209-1000(1).pdf (p.9)
210-1000(1).pdf (p.10)
211-1000(1).pdf (p.11)
212-1000(1).pdf (p.12)
213-1000(1).pdf (p.13)
214-1000(1).pdf (p.14)
215-1000(1).pdf (p.15)
216-1000(1).pdf (p.16)
217-1000(1).pdf (p.17)
218-1000(1).pdf (p.18)
219-1000(1).pdf (p.19)
220-1000(1).pdf (p.20)
221-1000(1).pdf (p.21)
222-1000(1).pdf (p.22)
223-1000(1).pdf (p.23)
224-1000(1).pdf (p.24)
225-1000(1).pdf (p.25)
226-1000(1).pdf (p.26)
227-1000(1).pdf (p.27)
228-1000(1).pdf (p.28)
229-1000(1).pdf (p.29)
230-1000(1).pdf (p.30)
231-1000(1).pdf (p.31)
232-1000(1).pdf (p.32)
233-1000(1).pdf (p.33)
234-1000(1).pdf (p.34)
235-1000(1).pdf (p.35)
236-1000(1).pdf (p.36)
237-1000(1).pdf (p.37)
238-1000(1).pdf (p.38)
239-1000(1).pdf (p.39)
240-1000(1).pdf (p.40)
241-1000(1).pdf (p.41)
242-1000(1).pdf (p.42)
243-1000(1).pdf (p.43)
244-1000(1).pdf (p.44)
245-1000(1).pdf (p.45)
246-1000(1).pdf (p.46)
247-1000(1).pdf (p.47)
248-1000(1).pdf (p.48)
249-1000(1).pdf (p.49)
250-1000(1).pdf (p.50)
251-1000(1).pdf (p.51)
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253-1000(1).pdf (p.53)
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262-1000(1).pdf (p.62)
263-1000(1).pdf (p.63)
264-1000(1).pdf (p.64)
265-1000(1).pdf (p.65)
266-1000(1).pdf (p.66)
267-1000(1).pdf (p.67)
268-1000(1).pdf (p.68)
269-1000(1).pdf (p.69)
270-1000(1).pdf (p.70)
271-1000(1).pdf (p.71)
272-1000(1).pdf (p.72)
273-1000(1).pdf (p.73)
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275-1000(1).pdf (p.75)
276-1000(1).pdf (p.76)
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278-1000(1).pdf (p.78)
279-1000(1).pdf (p.79)
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288-1000(1).pdf (p.88)
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296-1000(1).pdf (p.96)
297-1000(1).pdf (p.97)
298-1000(1).pdf (p.98)
299-1000(1).pdf (p.99)
300-1000(1).pdf (p.100)
301-1000(1).pdf (p.101)
302-1000(1).pdf (p.102)
303-1000(1).pdf (p.103)
304-1000(1).pdf (p.104)
305-1000(1).pdf (p.105)
306-1000(1).pdf (p.106)
307-1000(1).pdf (p.107)
308-1000(1).pdf (p.108)
309-1000(1).pdf (p.109)
310-1000(1).pdf (p.110)
311-1000(1).pdf (p.111)
312-1000(1).pdf (p.112)
313-1000(1).pdf (p.113)
314-1000(1).pdf (p.114)
315-1000(1).pdf (p.115)
316-1000(1).pdf (p.116)
317-1000(1).pdf (p.117)
318-1000(1).pdf (p.118)
319-1000(1).pdf (p.119)
320-1000(1).pdf (p.120)
321-1000(1).pdf (p.121)
322-1000(1).pdf (p.122)
323-1000(1).pdf (p.123)
324-1000(1).pdf (p.124)
325-1000(1).pdf (p.125)
326-1000(1).pdf (p.126)
327-1000(1).pdf (p.127)
328-1000(1).pdf (p.128)
329-1000(1).pdf (p.129)
330-1000(1).pdf (p.130)
331-1000(1).pdf (p.131)
332-1000(1).pdf (p.132)
333-1000(1).pdf (p.133)
334-1000(1).pdf (p.134)
335-1000(1).pdf (p.135)
336-1000(1).pdf (p.136)
337-1000(1).pdf (p.137)
338-1000(1).pdf (p.138)
339-1000(1).pdf (p.139)
340-1000(1).pdf (p.140)
341-1000(1).pdf (p.141)
342-1000(1).pdf (p.142)
343-1000(1).pdf (p.143)
344-1000(1).pdf (p.144)
345-1000(1).pdf (p.145)
346-1000(1).pdf (p.146)
347-1000(1).pdf (p.147)
348-1000(1).pdf (p.148)
349-1000(1).pdf (p.149)
350-1000(1).pdf (p.150)
351-1000(1).pdf (p.151)
352-1000(1).pdf (p.152)
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358-1000.pdf (p.158)
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RIZZATTO NUNES

9@ EDICAO

COMENTÁRIOS AD , CODIGO DE DEFESA

DO CONSUMIDOR

www.editorasaraiva.eom.br/direito Visite nossa página

RIZZATTO NUNES Desembargador do Tribunal de Justica do Estado de Sao Paulo (aposentado). Mestre e Doutor em Filosofia do Direito pela Pontifícia Universidade Católica de Sao Paulo. Livre-docente em Direito do Consumidor pela mesma Universidade. Professor nas cadeiras de Direito do Consumidor, lntrodugao ao Estudo do Direito, Teoria Geral do Direito, Filosofia do Direito e Direito Processual Civil. Membro da Academia Paulista de Magistrados e da Academia Paulista de Direito.

COMENTÁRIOS AO , CODIGO DE DEFESA

DO CONSUMIDOR

82 edicao revista, atualizada e ampliada 2015

V'l

o

zl()

.

292

.

293

.

294

11. ~

9. Autorizacáo governamental

1 O. Servicos com atencáo normativa especial 11. A impropriedade do § 12

•...•...•••••••••••••••••••..••..••..••....•••••••••••••••••....

11.1 Contradicáo . .

11.2

.. .. .. .. .. .. .. .. . . . . . . . . . . . . . . . .. . .. . . .. . . .. . .

287 287

294 294

Resultado e riscos razoáveis....................................................

11.3 Semsentido.............................................................................

295 295

12. O § 2º está destocado

296

13. Síntesegráfica...................................................................................

297

14.

o§3

2 . . . . . . .. . .. . . .. . . .. . . .. . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. . . . . . . . . . . . . . . . . .. . .. . . .. . . .. . . .. . . . . . .

15. A prova do dano e do nexo de causalidade 16. Excludentes de responsabilizacáo

297

297 298

16.1 O advérbio "só"

298

16.2 Caso fortuito e forca maior nao excluem a responsabilidade

299

16.3 Caso fortuito externo e interno 16.3.1 O caso fortuito externo..................................................

299 301

16.3.2 O caso fortuito interno..................................................

301

16.3.3 O caso fortuito interno e externo na acáo do terceiro

302

16.4 Culpa exclusiva do consumidor.............................................

302

16.5 Culpa exclusiva de terceiro .. . . .. .. .. . . . . . . . .. . .. 17. Desconstituicáo do direito do consumidor....................................

303 305

18. Profissionais liberais: culpa..............................................................

305

18.1 Por que esse profissional foi excluído do sistema geral? ...... 18.2 Intuitu personae.........................................................................

306 306

18.3 Atividade de meio .. .. ..

308

.. ..

.. ..

.. ..

..

.. .. ..

18.4 Prestacáo de servico de massa?

310

18.5 Profissional liberal na pessoajurídica....................................

312

18.6 O que caracteriza o profissional liberal.................................

314

18.7 Defeito e vício?

315

22

Índice

18.8 Conclusáo 18.9 o ónus da prova......................................................................

315 316

.

317 317

ART. 16 ································································································ ,. eomentanos

.

318 318

AR1". 1 ~

.

ART. 15 ································································································ ,. eornentanos

,. eOlllt:!Ilt.a.fl()S

.

319 319

Se~ao 111

Da Responsabilidade por Vício do Produto e do Servlco

ART. 18

, .S e()Ill.~Ilt.a.nC>

. . - entre vicio , . e deteito e . 1 . D istmcao 1.1 Vício 1.1.1 Vício aparente

1.1.2 Vício oculto 1.2 Defeito........................................................................................

. .

. . .

.

319 320 320 320 321 321 321

1.3 Exemplo n. 1.............................................................................. 1.4 Exemplo n. 2.............................................................................. 2. Quem é o responsável 3. Produtos duráveis e nao duráveis.................................................... 4. Vício de qualidade............................................................................ 4.1 Equívoco .. .. . . . . . . . . . . . . . . . .. . . .. . . .. . . .. . . . . . . . . . . . . . . . .. .. . . . . . . 4.2 Solidariedade 4.3 O vício de qualidade .. . .. . . .. . .. .. .. .. .. .. .. .. .. .. .. .. 4.4 Rol exemplificativo.................................................................... 4.5 Publicidade e informacáo

322 323 323 324 325 325 325 325 325 326

4.6 Vício de qualidade: resumo...................................................... 4.6.1 Exemplos relativos a letra a............................................. 4.6.2 Exemplos relativos a letra b .. .. .. .. .. .. .. 4.6.3 Exemplos relativos a letra e.............................................

326 327 327 328

23

Índice

4.6.4 Exemplos relativos a letra d............................................. 5. Uso e consumo

.. . . . ..

. . .

328

.. . ..

328

5.1 Prazo de validade.......................................................................

329

5.2 Produto ''alterado''....................................................................

329

5.3 Impropriedade 5.4 Qualquer motivo....................................................................... 6. Variacóes decorrentes da natureza do produto..............................

330

7.

o§1

2 . . . • . . ••• • • • • • • • • • • • • • • . . . . . . . . . . . . . . . . . . • • • . • • • . • • • . • • • •. • . . . • . . . • . . . • . . ••• • • • • • • • • • • • • • • . . . . . .

7 .1 Prazo de 30 dias .. .. .. .. .. .. ..

330

330 331

.. .

332

7.5

7. l. l Problemas com o prazo . . . . . .. .. .. 7.l.2 Como contar os 30 días................................................... 7.1.2.1 Proibida a recontagem do tempo....................... 7.1.2.2 30 días: limite máximo........................................ 7.1.2.3 Vício diferente..................................................... Prazo de garantía....................................................................... Desgaste do produto Direitos do consumidor após os 30 días.................................. 7.4.1 Proibicáo de oposi2 ..•......••..••..••..••......••......••......................•.......•......••..••..••..••......

4:'7()

12. Os §§ 22, 32 e 4:2

4:'71

13. '\Tt:!t

-4:'7-4:

14:. Código Civil

.. .. . . . . . . . . . . . . . . .

4:'7 4:

Capítulo V DAS PRÁTICAS COMERCIAIS Se~iío 1 Das Disposicñes Gerais

475 4:'75

..t\Jl'f. ~!) ································································································

,. e()IIl~IltélrlC>S ,. e()Jll~IltélrlC>S

.•...•...•......................•...•..••...•...................•...•...•...•........

Se~iío 11 Da Oferta

4:'75

.•...•...•......................•...•...•...•.•.................•...•...•...•........

..t\Jl~. ~()

.

4'7'7 4:'7'7

1. Informacáo e publicidade 2. Suficientemente precisa 3. Qualquermeio de cornunicacáo 4:. Produtos e servicos oferecidos ou apresentados 5. Integra o contrato: a vinculacáo

.. . . .. .

6. O erro na oferta '7. ()ferta que nao constou do contrato

.

4:'79 4:'79

.

4:83

. .

486 4:86 4:86

Anr, 31 1. Rol exemplificativo

2. Elementos da oferta e apresentacáo 2.1 Elementos obrigatórios - corre tas" 1 ormac;oes 2 . 2 Item a. 1 : "inf 1 ormac;oes - e 1.aras" 2 . 3 Item a. 2:. "inf - precisas . " 24: . 1 tem a. 3: "infiormac;oes - ost." 25It . em a. 4: "infiormac;ao ensiva 2.6 Destaque e ­ em Ií1ngua por tu guesa " 2 . '7 It em a. 5: "'mrormacao

. .. .. .

.. ..

4:'78 4:'78 4:'78

4:8'7 4:88 4:88

.

4:89 4:89 4:9()

..

4:91

30

Índice 2.~ 1.,e~\Tel........................................................................................ 2.9 Item a.6: "de forma indelével"

..

2.10 Item b: "características"

.

2.11 Item e: "qualidade" 2.12 Item d: "quantidade" . a-o " 2.13 I tem e: " compos1c;.

. ..

2.14 ltem f "preco"

.

493 494 494 494 494

.

. " 2 . 14. 1 Pre~o e~ sempre "~a vista 2.14.2 Preco visível 2.15 ltem g. "garantía"

495 495

.

495 497

. ..

499 499

. ..

499

.

502

.

502

l. Enquanto nao cessar a fabricacáo ou a importacáo

..

502

2. Após a cessacáo da fabricacáo ou importacáo

..

503

.

503

.

504

.

504

.

504

.

505

l. Proibicáo de recusa do cumprimento da oferta 2. Oferta, apresentacáo ou publicidade

.. ..

3. Alternativas do consumidor '1. lrl