Comentarios ao Codigo de Defesa do Consumidor [Direito ed.]
8502616269, 9788502616264
Esta obra apresenta o funcionamento do subsistema do ordenamento jurídico nacional. Inicialmente há uma exposição teóric
309
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172MB
Portuguese Brazilian
Pages [1023]
Year 2014
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Table of contents :
p001-200.pdf (p.1-192)
0-1000(3).pdf (p.1)
1-1000(3).pdf (p.2)
3-1000(3).pdf (p.3)
4-1000(3).pdf (p.4)
5-1000(3).pdf (p.5)
6-1000(2).pdf (p.6)
7-1000(3).pdf (p.7)
9-1000(3).pdf (p.8)
11-1000(2).pdf (p.9)
13-1000(2).pdf (p.10)
14-1000(1).pdf (p.11)
15-1000(2).pdf (p.12)
16-1000(2).pdf (p.13)
17-1000(2).pdf (p.14)
18-1000(2).pdf (p.15)
19-1000(2).pdf (p.16)
20-1000(2).pdf (p.17)
21-1000(2).pdf (p.18)
22-1000(2).pdf (p.19)
23-1000(2).pdf (p.20)
24-1000(2).pdf (p.21)
25-1000(2).pdf (p.22)
26-1000(2).pdf (p.23)
27-1000(2).pdf (p.24)
28-1000(2).pdf (p.25)
29-1000(2).pdf (p.26)
30-1000(2).pdf (p.27)
31-1000(2).pdf (p.28)
32-1000(2).pdf (p.29)
33-1000(2).pdf (p.30)
34-1000(2).pdf (p.31)
35-1000(2).pdf (p.32)
36-1000(2).pdf (p.33)
37-1000(2).pdf (p.34)
38-1000(2).pdf (p.35)
39-1000(2).pdf (p.36)
40-1000(2).pdf (p.37)
41-1000(2).pdf (p.38)
42-1000(2).pdf (p.39)
43-1000(2).pdf (p.40)
44-1000(2).pdf (p.41)
45-1000(2).pdf (p.42)
46-1000(2).pdf (p.43)
47-1000(2).pdf (p.44)
48-1000(2).pdf (p.45)
49-1000(2).pdf (p.46)
50-1000(2).pdf (p.47)
51-1000(2).pdf (p.48)
52-1000(2).pdf (p.49)
53-1000(2).pdf (p.50)
54-1000(2).pdf (p.51)
55-1000(2).pdf (p.52)
56-1000(2).pdf (p.53)
57-1000(2).pdf (p.54)
59-1000(2).pdf (p.55)
61-1000(2).pdf (p.56)
62-1000(2).pdf (p.57)
63-1000(2).pdf (p.58)
64-1000(2).pdf (p.59)
65-1000(2).pdf (p.60)
66-1000(2).pdf (p.61)
67-1000(2).pdf (p.62)
68-1000(2).pdf (p.63)
69-1000(2).pdf (p.64)
70-1000(2).pdf (p.65)
71-1000(2).pdf (p.66)
72-1000(2).pdf (p.67)
73-1000(2).pdf (p.68)
74-1000(2).pdf (p.69)
75-1000(2).pdf (p.70)
76-1000(2).pdf (p.71)
77-1000(2).pdf (p.72)
78-1000(2).pdf (p.73)
79-1000(2).pdf (p.74)
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81-1000(2).pdf (p.76)
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84-1000(2).pdf (p.79)
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86-1000(2).pdf (p.81)
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88-1000(2).pdf (p.83)
89-1000(2).pdf (p.84)
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96-1000(2).pdf (p.91)
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98-1000(2).pdf (p.93)
99-1000(2).pdf (p.94)
100-1000(2).pdf (p.95)
101-1000(2).pdf (p.96)
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104-1000(2).pdf (p.99)
105-1000(2).pdf (p.100)
106-1000(2).pdf (p.101)
107-1000(2).pdf (p.102)
108-1000(2).pdf (p.103)
109-1000(2).pdf (p.104)
110-1000(2).pdf (p.105)
111-1000(2).pdf (p.106)
112-1000(2).pdf (p.107)
113-1000(2).pdf (p.108)
114-1000(2).pdf (p.109)
115-1000(2).pdf (p.110)
116-1000(2).pdf (p.111)
117-1000(2).pdf (p.112)
118-1000(2).pdf (p.113)
119-1000(2).pdf (p.114)
120-1000(2).pdf (p.115)
121-1000(2).pdf (p.116)
122-1000(2).pdf (p.117)
123-1000(2).pdf (p.118)
124-1000(2).pdf (p.119)
125-1000(2).pdf (p.120)
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128-1000(2).pdf (p.123)
129-1000(2).pdf (p.124)
130-1000(2).pdf (p.125)
131-1000(2).pdf (p.126)
132-1000(2).pdf (p.127)
133-1000(2).pdf (p.128)
134-1000(2).pdf (p.129)
135-1000(2).pdf (p.130)
136-1000(2).pdf (p.131)
137-1000(2).pdf (p.132)
138-1000(2).pdf (p.133)
139-1000(2).pdf (p.134)
140-1000(2).pdf (p.135)
141-1000(2).pdf (p.136)
142-1000(2).pdf (p.137)
143-1000(2).pdf (p.138)
144-1000(2).pdf (p.139)
145-1000(2).pdf (p.140)
146-1000(2).pdf (p.141)
147-1000(2).pdf (p.142)
148-1000(2).pdf (p.143)
149-1000(2).pdf (p.144)
150-1000(2).pdf (p.145)
151-1000(2).pdf (p.146)
152-1000(2).pdf (p.147)
153-1000(2).pdf (p.148)
154-1000(2).pdf (p.149)
155-1000(2).pdf (p.150)
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157-1000(2).pdf (p.152)
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177-1000(2).pdf (p.169)
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182-1000(2).pdf (p.174)
183-1000(2).pdf (p.175)
184-1000(2).pdf (p.176)
185-1000(1).pdf (p.177)
186-1000(1).pdf (p.178)
187-1000(1).pdf (p.179)
188-1000(1).pdf (p.180)
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190-1000(1).pdf (p.182)
191-1000(1).pdf (p.183)
192-1000(1).pdf (p.184)
193-1000(1).pdf (p.185)
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196-1000(1).pdf (p.188)
197-1000(1).pdf (p.189)
198-1000(1).pdf (p.190)
199-1000(1).pdf (p.191)
200-1000(1).pdf (p.192)
p201-500.pdf (p.193-492)
201-1000(1).pdf (p.1)
202-1000(1).pdf (p.2)
203-1000(1).pdf (p.3)
204-1000(1).pdf (p.4)
205-1000(1).pdf (p.5)
206-1000(1).pdf (p.6)
207-1000(1).pdf (p.7)
208-1000(1).pdf (p.8)
209-1000(1).pdf (p.9)
210-1000(1).pdf (p.10)
211-1000(1).pdf (p.11)
212-1000(1).pdf (p.12)
213-1000(1).pdf (p.13)
214-1000(1).pdf (p.14)
215-1000(1).pdf (p.15)
216-1000(1).pdf (p.16)
217-1000(1).pdf (p.17)
218-1000(1).pdf (p.18)
219-1000(1).pdf (p.19)
220-1000(1).pdf (p.20)
221-1000(1).pdf (p.21)
222-1000(1).pdf (p.22)
223-1000(1).pdf (p.23)
224-1000(1).pdf (p.24)
225-1000(1).pdf (p.25)
226-1000(1).pdf (p.26)
227-1000(1).pdf (p.27)
228-1000(1).pdf (p.28)
229-1000(1).pdf (p.29)
230-1000(1).pdf (p.30)
231-1000(1).pdf (p.31)
232-1000(1).pdf (p.32)
233-1000(1).pdf (p.33)
234-1000(1).pdf (p.34)
235-1000(1).pdf (p.35)
236-1000(1).pdf (p.36)
237-1000(1).pdf (p.37)
238-1000(1).pdf (p.38)
239-1000(1).pdf (p.39)
240-1000(1).pdf (p.40)
241-1000(1).pdf (p.41)
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243-1000(1).pdf (p.43)
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245-1000(1).pdf (p.45)
246-1000(1).pdf (p.46)
247-1000(1).pdf (p.47)
248-1000(1).pdf (p.48)
249-1000(1).pdf (p.49)
250-1000(1).pdf (p.50)
251-1000(1).pdf (p.51)
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269-1000(1).pdf (p.69)
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300-1000(1).pdf (p.100)
301-1000(1).pdf (p.101)
302-1000(1).pdf (p.102)
303-1000(1).pdf (p.103)
304-1000(1).pdf (p.104)
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309-1000(1).pdf (p.109)
310-1000(1).pdf (p.110)
311-1000(1).pdf (p.111)
312-1000(1).pdf (p.112)
313-1000(1).pdf (p.113)
314-1000(1).pdf (p.114)
315-1000(1).pdf (p.115)
316-1000(1).pdf (p.116)
317-1000(1).pdf (p.117)
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320-1000(1).pdf (p.120)
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322-1000(1).pdf (p.122)
323-1000(1).pdf (p.123)
324-1000(1).pdf (p.124)
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327-1000(1).pdf (p.127)
328-1000(1).pdf (p.128)
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332-1000(1).pdf (p.132)
333-1000(1).pdf (p.133)
334-1000(1).pdf (p.134)
335-1000(1).pdf (p.135)
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338-1000(1).pdf (p.138)
339-1000(1).pdf (p.139)
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343-1000(1).pdf (p.143)
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Citation preview
RIZZATTO NUNES
9@ EDICAO
COMENTÁRIOS AD , CODIGO DE DEFESA
DO CONSUMIDOR
www.editorasaraiva.eom.br/direito Visite nossa página
RIZZATTO NUNES Desembargador do Tribunal de Justica do Estado de Sao Paulo (aposentado). Mestre e Doutor em Filosofia do Direito pela Pontifícia Universidade Católica de Sao Paulo. Livre-docente em Direito do Consumidor pela mesma Universidade. Professor nas cadeiras de Direito do Consumidor, lntrodugao ao Estudo do Direito, Teoria Geral do Direito, Filosofia do Direito e Direito Processual Civil. Membro da Academia Paulista de Magistrados e da Academia Paulista de Direito.
COMENTÁRIOS AO , CODIGO DE DEFESA
DO CONSUMIDOR
82 edicao revista, atualizada e ampliada 2015
V'l
o
zl()
.
292
.
293
.
294
11. ~
9. Autorizacáo governamental
1 O. Servicos com atencáo normativa especial 11. A impropriedade do § 12
•...•...•••••••••••••••••••..••..••..••....•••••••••••••••••....
11.1 Contradicáo . .
11.2
.. .. .. .. .. .. .. .. . . . . . . . . . . . . . . . .. . .. . . .. . . .. . .
287 287
294 294
Resultado e riscos razoáveis....................................................
11.3 Semsentido.............................................................................
295 295
12. O § 2º está destocado
296
13. Síntesegráfica...................................................................................
297
14.
o§3
2 . . . . . . .. . .. . . .. . . .. . . .. . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. . . . . . . . . . . . . . . . . .. . .. . . .. . . .. . . .. . . . . . .
15. A prova do dano e do nexo de causalidade 16. Excludentes de responsabilizacáo
297
297 298
16.1 O advérbio "só"
298
16.2 Caso fortuito e forca maior nao excluem a responsabilidade
299
16.3 Caso fortuito externo e interno 16.3.1 O caso fortuito externo..................................................
299 301
16.3.2 O caso fortuito interno..................................................
301
16.3.3 O caso fortuito interno e externo na acáo do terceiro
302
16.4 Culpa exclusiva do consumidor.............................................
302
16.5 Culpa exclusiva de terceiro .. . . .. .. .. . . . . . . . .. . .. 17. Desconstituicáo do direito do consumidor....................................
303 305
18. Profissionais liberais: culpa..............................................................
305
18.1 Por que esse profissional foi excluído do sistema geral? ...... 18.2 Intuitu personae.........................................................................
306 306
18.3 Atividade de meio .. .. ..
308
.. ..
.. ..
.. ..
..
.. .. ..
18.4 Prestacáo de servico de massa?
310
18.5 Profissional liberal na pessoajurídica....................................
312
18.6 O que caracteriza o profissional liberal.................................
314
18.7 Defeito e vício?
315
22
Índice
18.8 Conclusáo 18.9 o ónus da prova......................................................................
315 316
.
317 317
ART. 16 ································································································ ,. eomentanos
.
318 318
AR1". 1 ~
.
ART. 15 ································································································ ,. eornentanos
,. eOlllt:!Ilt.a.fl()S
.
319 319
Se~ao 111
Da Responsabilidade por Vício do Produto e do Servlco
ART. 18
, .S e()Ill.~Ilt.a.nC>
. . - entre vicio , . e deteito e . 1 . D istmcao 1.1 Vício 1.1.1 Vício aparente
1.1.2 Vício oculto 1.2 Defeito........................................................................................
. .
. . .
.
319 320 320 320 321 321 321
1.3 Exemplo n. 1.............................................................................. 1.4 Exemplo n. 2.............................................................................. 2. Quem é o responsável 3. Produtos duráveis e nao duráveis.................................................... 4. Vício de qualidade............................................................................ 4.1 Equívoco .. .. . . . . . . . . . . . . . . . .. . . .. . . .. . . .. . . . . . . . . . . . . . . . .. .. . . . . . . 4.2 Solidariedade 4.3 O vício de qualidade .. . .. . . .. . .. .. .. .. .. .. .. .. .. .. .. .. 4.4 Rol exemplificativo.................................................................... 4.5 Publicidade e informacáo
322 323 323 324 325 325 325 325 325 326
4.6 Vício de qualidade: resumo...................................................... 4.6.1 Exemplos relativos a letra a............................................. 4.6.2 Exemplos relativos a letra b .. .. .. .. .. .. .. 4.6.3 Exemplos relativos a letra e.............................................
326 327 327 328
23
Índice
4.6.4 Exemplos relativos a letra d............................................. 5. Uso e consumo
.. . . . ..
. . .
328
.. . ..
328
5.1 Prazo de validade.......................................................................
329
5.2 Produto ''alterado''....................................................................
329
5.3 Impropriedade 5.4 Qualquer motivo....................................................................... 6. Variacóes decorrentes da natureza do produto..............................
330
7.
o§1
2 . . . • . . ••• • • • • • • • • • • • • • • . . . . . . . . . . . . . . . . . . • • • . • • • . • • • . • • • •. • . . . • . . . • . . . • . . ••• • • • • • • • • • • • • • • . . . . . .
7 .1 Prazo de 30 dias .. .. .. .. .. .. ..
330
330 331
.. .
332
7.5
7. l. l Problemas com o prazo . . . . . .. .. .. 7.l.2 Como contar os 30 días................................................... 7.1.2.1 Proibida a recontagem do tempo....................... 7.1.2.2 30 días: limite máximo........................................ 7.1.2.3 Vício diferente..................................................... Prazo de garantía....................................................................... Desgaste do produto Direitos do consumidor após os 30 días.................................. 7.4.1 Proibicáo de oposi2 ..•......••..••..••..••......••......••......................•.......•......••..••..••..••......
4:'7()
12. Os §§ 22, 32 e 4:2
4:'71
13. '\Tt:!t
-4:'7-4:
14:. Código Civil
.. .. . . . . . . . . . . . . . . .
4:'7 4:
Capítulo V DAS PRÁTICAS COMERCIAIS Se~iío 1 Das Disposicñes Gerais
475 4:'75
..t\Jl'f. ~!) ································································································
,. e()IIl~IltélrlC>S ,. e()Jll~IltélrlC>S
.•...•...•......................•...•..••...•...................•...•...•...•........
Se~iío 11 Da Oferta
4:'75
.•...•...•......................•...•...•...•.•.................•...•...•...•........
..t\Jl~. ~()
.
4'7'7 4:'7'7
1. Informacáo e publicidade 2. Suficientemente precisa 3. Qualquermeio de cornunicacáo 4:. Produtos e servicos oferecidos ou apresentados 5. Integra o contrato: a vinculacáo
.. . . .. .
6. O erro na oferta '7. ()ferta que nao constou do contrato
.
4:'79 4:'79
.
4:83
. .
486 4:86 4:86
Anr, 31 1. Rol exemplificativo
2. Elementos da oferta e apresentacáo 2.1 Elementos obrigatórios - corre tas" 1 ormac;oes 2 . 2 Item a. 1 : "inf 1 ormac;oes - e 1.aras" 2 . 3 Item a. 2:. "inf - precisas . " 24: . 1 tem a. 3: "infiormac;oes - ost." 25It . em a. 4: "infiormac;ao ensiva 2.6 Destaque e em Ií1ngua por tu guesa " 2 . '7 It em a. 5: "'mrormacao
. .. .. .
.. ..
4:'78 4:'78 4:'78
4:8'7 4:88 4:88
.
4:89 4:89 4:9()
..
4:91
30
Índice 2.~ 1.,e~\Tel........................................................................................ 2.9 Item a.6: "de forma indelével"
..
2.10 Item b: "características"
.
2.11 Item e: "qualidade" 2.12 Item d: "quantidade" . a-o " 2.13 I tem e: " compos1c;.
. ..
2.14 ltem f "preco"
.
493 494 494 494 494
.
. " 2 . 14. 1 Pre~o e~ sempre "~a vista 2.14.2 Preco visível 2.15 ltem g. "garantía"
495 495
.
495 497
. ..
499 499
. ..
499
.
502
.
502
l. Enquanto nao cessar a fabricacáo ou a importacáo
..
502
2. Após a cessacáo da fabricacáo ou importacáo
..
503
.
503
.
504
.
504
.
504
.
505
l. Proibicáo de recusa do cumprimento da oferta 2. Oferta, apresentacáo ou publicidade
.. ..
3. Alternativas do consumidor '1. lrl