Table of contents : Cover Title Page Copyright Page Contents Acknowledgments Introduction Part I What Effective Leaders Should Know Chapter 1 Chaos Refines Us Is My Situation Worse? The Question that Started It All Differing Worldviews Seeking Answers Science and Beyond Birth of Our First Business The First Chaos Was Good From Iron Ore to Steel Takeaways Chapter 2 You Are Designed to Win The Craftsperson and Their Chair Human Design Requirements The Multiplication Paradox The Creator’s Critique Desire Precedes Thought Thought Precedes Intention Intention Precedes Action Action Precedes Results Takeaways Chapter 3 All Chaos Is Not Alike Natural Chaos Social Chaos The Chaos Within Overcoming Chaos Brings New Chaos Takeaways Chapter 4 Purpose Is Your First Responsibility Don’t Get Hung Up on Terminology God’s Grand Experiment The Creator’s Critique—(continued) Who Decides What Is Good? Gregory Boyle, Los Angeles Gangs and Hope One Thousand Races Pushing a Wheelchair To Lead, You Must Follow Takeaways Chapter 5 People Don’t Obey the Laws of Physics There’s a Pony in Here Somewhere Order Matters More than Inputs A Cell Is More Complex than New York City Three Buckets of Coal and a Bucket of Water Shakespeare in Every Cell It’s about Time Wisdom Came First The Essence of Leadership Closing the Loop Takeaways Chapter 6 Order Is Easier to Create Than Keep The Growth Deception The Time Deception The Perception Deception The Skill Deception Self-leadership Functional Leadership Change Leadership Process Leadership Strategy Leadership The Desire Deception Weight Watchers Speaks Takeaways Part II What Effective Leaders Should Do Chapter 7 Build a Habit-reinforcing System Why Do I Need a System? Design Requirements Final Caution on Your System Takeaways Chapter 8 Set Vision 1. Start with the “Why” 2. Know Your Customers 3. Quantify What You’re Best At 4. Quantify “Growth” Vision Takeaways Chapter 9 Prioritize Change 1. Set Change Pace 2. Charter Vital Projects 3. Stop the Nonessential 4. Connect People to Purpose Takeaways Chapter 10 Balance Running and Changing 1. Resource External Projects 2. Plan as a Team 3. Plan One-on-one 4. Implement BI Strategy Chapter 11 Get Results through Teamwork 1. Know and Report Progress 2. Synch One-on-one 3. Synch as a Team 4. Step Back and Learn Takeaways Chapter 12 Get Everyone Innovating 1. Act on Ideas 2. Manage Processes Proactively Takeaways Chapter 13 Prepare Their Team for the Future 1. Face the Facts 2. “Own” Team Development 3. Give Career Feedback Takeaways Part III What Effective Leaders Should Be Chapter 14 Someone Who Cares Four Types of Relational Bonding The Paradox Answered My Two-faced Nature Five Steps to Engagement Harold Morgan Flies in from Tulsa Give What’s in Your Hand Getting Real—Eight Tips for Caring Additional Thoughts about Living Wisely Chapter 15 Honest and Open Trust Valuing Differences Agreed-upon Standards Can’t Accept the Facts Beyond Skin Deep Saying What We Mean Is Not Enough Getting Real—Eight Tips Biblical Insights for Wise Living Chapter 16 Someone Who Builds Oneness The Power of One What Does “Oneness” Look Like? Not for Wimps To Kill Teamwork Do This Gordian™ Problem Solving A House Divided Additional Wisdom about Oneness, Teamwork, and Unity Chapter 17 Takes Ownership Trait 1: Team Results Come First Trait 2: Results and Behaviors Matter Trait 3: Capability Gaps Are Closed Trait 4: Conflict Is Expected and Managed Trait 5: Poor Performance Is Addressed Proactively Additional Wisdom about Taking Ownership: Chapter 18 Someone Who Masters Mentoring Changing the World Tip 1: Check Your Motives Tip 2: Commit to a Schedule Tip 3: Do as I Do Tip 4: Transfer Ownership Tip 5: Know Work Is Holy Additional Wisdom about Mentoring Epilogue About the Author Index EULA