Table of contents : Cover Contents Introduction How to use this book The factory and the firm Unit 1: A tour of the factory Unit 2: The firm People and jobs Unit 3: Appointments and applications Unit 4: Selectiong staff Unit 5: Going on a training course The daily routine Unit 6: Office management Unit 7: Paperwork Unit 8: Data processing A sales conference Unit 9: Organising a one-day conference Unit 10: Making a product presentation Exploiting a market opportunity Unit 11: Discovering a new market Unit 12: Researching the market Unit 13: Seizing an opportunity Planning Unit 14: Bookkeeping Unit 15: Budgeting Unit 16: Management techniques An overseas contract Unit 17: Negotiating a deal Unit 18: Buying from an overseas supplier Money Unit 19: Setting up a business Unit 20: Investing in capital equipment Unit 21: Investing in the stock market Market forces Unit 22: Boardroom decision making Unit 23: Test marketing Unit 24: Assessing company performance