Table of contents : PRAISE FOR BARGAINING FOR ADVANTAGE ABOUT THE AUTHOR TITLE PAGE COPYRIGHT DEDICATION PREFACE TO THE THIRD EDITION INTRODUCTION: It’s Your Move PART I: The Six Foundations of Effective Negotiation CHAPTER 1: The First Foundation: Your Bargaining Styles CHAPTER 2: The Second Foundation: Your Goals and Expectations CHAPTER 3: The Third Foundation: Authoritative Standards and Norms CHAPTER 4: The Fourth Foundation: Relationships CHAPTER 5: The Fifth Foundation: The Other Party’s Interests CHAPTER 6: The Sixth Foundation: Leverage PART II: The Negotiation Process CHAPTER 7: Step 1: Preparing Your Strategy CHAPTER 8: Step 2: Exchanging Information CHAPTER 9: Step 3: Opening and Making Concessions CHAPTER 10: Step 4: Closing and Gaining Commitment CHAPTER 11: Impasse: What to Do When Negotiations Break Down CHAPTER 12: Ethics: Bargaining with the Devil without Losing Your Soul CONCLUSION: Becoming an Effective Negotiator APPENDIX A: Bargaining Styles Assessment Tool APPENDIX B: The Law of Fraud in Negotiations APPENDIX C: Systematic Preparation—Your Information-Based Bargaining Plan NOTES SELECTED BIBLIOGRAPHY INDEX